I have been a paid search client of Jumpfly for many years…read more Recently, we navigated a challenging situation and our cs manager Linda's approach I found to be both refreshing and exceptional, extremely professional and solidly behind getting it fairly resolved. Basically, the budget caps hadn't adhered for a few days on our Google account. Was this even JumpFly's fault? Imho there is some chance this was a glitch with Google, but Jumpfly accepted full responsibility to make it right, and without argument, it was offered proactively and with an open heart. This was to me a significant financial amount at stake. JumpFly within a couple of days had a plan to leverage their top few percent agency status with Google to get a fair hearing, and more than half the amount was credited back by Google, something I could never have done in my own. Their management skills and expertise in handling the circumstances were unparalleled, and they stood behind their work rock solid, 100%. Our paid search guru Pat called us right after the incident by the way, and that kind of integrity is no small thing these days. After a fair accounting for the roi made back by the overspend, they are simply taking the remaining amount off our billing, basically giving us three months free. I challenge you to find another Ppc search agency that stands behind their work that solidly. The work quality and dedication to overcoming the challenges significantly exceed industry standards. By the way, we used a budget firm during the pandemic and it was a disaster. Yes it was far cheaper for the service fee, but we had a new rep every few months and terrible results. Our Microsoft ads was particularly dismal, a spend of many, many tens of thousands of dollars and almost zero results. Within 6 to 8 weeks of resuming for us this year, our roi has gone from less than 1 on Microsoft ads to around 3 or 4, which is a home run for us. Even though we were broke, I should have paid what I had to and maybe just run a shorter time during the pandemic, switching to a budget firm was penny wise and pound foolish many, many times over. I recommend this team not only without reservation, but enthusiastically. Pat, Linda, and Nikki before that have all been exceptional.

We wanted to open an account with these guys, we called and left all our info with the…read morereceptionist. Guess what? No one even called us back. I guess they don't care about new accounts and have plenty of customers to take care. Very unprofessional!

Better Brands Plus provided us with a wonderful website and communication throughout the entire…read moredesign process.

From the owner: Finally a digital marketing agency that actually cares about the client, offers affordable…read moreservices, and is accountable. If you are looking to grow your business, expand your brand awareness, and have great search positioning, contact Better Brands Plus today. We offer: WordPress Website Design | Search Engine Optimization | Search Engine Marketing | Social Media | Analytics & Reporting | Consulting | Media Outreach

Never in my 54 years have I experienced such truly awful customer service - not just completely…read moreunreasonable, but insulting, threatening and damaging. From the very beginning of our correspondence weeks ago right through to today, their tone has consistently been highly unpleasant and confrontational. They have sent me a string of emails telling me I am a liar, bullying and threatening me in numerous ways. These emails have not just been due to one person having a bad day. Multiple people at the company have threatened and insulted me day after day. What started all this was that they charged me for a hosting service that I never received and at the time of the charge they knew they could not provide me with the service because I had already migrated all my domains away from them. I gave them good warning that I would dispute the charge with my credit card company if they did not remove it. I did so and my credit card company found in my favor and did a chargeback. Their response has been remarkable. First, they say they have sent the bill to collections. Second, they have repeatedly promised they will take me court - not just one suit but two: one for "defamation" and another for "fraud" for lying to my credit card company. Third, after finding out I am an ethics professor, they said they would lodge a complaint with the "administrative department" of my university about my unethical conduct. Not only have I been entirely honest but I have repeatedly tried to move past the insults and threats to explain my perspective to them. I even sent them summaries from chatGPT and Google Gemini explaining why the chargeback was justified. They were never willing to consider my perspective, and were instead extremely aggressive and insulting. As an illustration, instead of responding to the points I had just made, one email began "Blah Blah Blah You are a liar and a thief Ethics professor who teaches not to lie but does it himself YOU ARE A HYPOCRITE." The last email I received was just one line long: "Have fun staying in collections !!!!" They are holding to the line that their terms and conditions say I had to cancel before the renewal date in the way they specified. It is true I didn't do that. I never claimed to have done so. It doesn't matter. Not only did the circumstances provide more than sufficient reason for my credit card company to do a chargeback, but charging for a service you know you cannot provide amounts to deceptive billing. The charge went though automatically, so I don't hold that against them. However, their refusal to remove the charge is clearly unethical. In addition to their appalling conduct in communications with me!

Stay away from these unprofessional scammers. Their invoice notices for my upcoming 3 year renewal…read morewent to my spam inbox and went unnoticed until they charged me today. So I immediately contacted them and asked them to cancel my service and refund me as I was not interested in the substantial price increase or another 3 years of service. Their response was that I was given two renewal notices and that I had signed an agreement for auto-renewal (back in 2014) and that they would refuse to cancel my service and refund the $200 that was charged to my card, despite my request literally happening hours after they submitted the charge. After insisting they won't refund and cancel the service, I informed them I would simply dispute it with my credit card company, which I did. Then they promptly said they would send it to collections and tack on their legal team fees to the debt I apparently owed. Then they canceled my account and can no longer access my account and will be charged for 3 years of service I'll never receive nonetheless. This is bad business. Period. I could see being reluctant to refund a charge days, weeks or months after it occurring, but this was literally on the exact day of the billing cycle. Stay far far away from these scammers who don't know what good business is. I have already filed a complaint with the BBB and now looking into filing a complaint with the FTC as it seems quite a few people are having similar predatory billing issues. I HIGHLY recommend folks contact the FTC and their state Attorney General regarding this company's shady business practices.

I found the original set of blueprints for my home stashed in the attic and thought it would be…read morenice to frame them for display. However, they are in poor shape which might be cool for authenticity, but blueprints exposed to light don't last long. The architect recommended PR2 Graphics to help. After showing the blueprints to the staff, they had great recommendations on how to repair the tears, scanning resolutions and a variety of paper to print the results. Cool! They did the high resolution scans and provided me with PDF's that I used in photoshop to clean up wrinkles, water marks, etc. and then returned these files for printing on 40# stock. They turned out great! thanks PR2 Graphics!

Best print place ever. Fast response on emails. Big, small plans, send them and pick up right away…read more My favorite place so far.

Be careful this is a scam company are used to work with them almost 6 years in the beginning. It…read morewas good after that. Is fucked up all my advertising and not doing nothing. Just taking your money do people from India not understand what do you want a try to reach someone from the office in Las Vegas but nobody don't know nothing after six years I tried to speak with him. He's charge me every month money and told me I not have any account with him.

From the owner: Finding the right person to handle your company’s online presence is a challenge.read more

Mr. Cosley did an exceptional job representing me in traffic court in Rolling Meadows, IL. I don't…read morelive in the area so it was important that he understand the facts as I was also going to be out of state and unable to appear at the appointed time. Mr. Cosley quickly gained my trust as he asked key questions and outlined his strategy. I am pleased to report that the results aligned with his objectives and I highly recommend him. Thank you.

Chris Cosley represented me at Rolling Meadows Court house after being arrested for suspicion of…read moreDUI. I decided to hire an attorney that spends a lot of time at that court house and is familiar with those states attorneys and judges. After meeting with Mr. Cosley, I felt comfortable with his knowledge and experience. At trial, he defended me against exaggerated claims made by the police officer. I was found not guilt of DUI. Mr. Cosley did a wonderful job defending me aggressively and was worth every dollar. I highly recommend using Chris Cosley.