sept 10th 2024 i…read morewill not use this place for nothing !!!!!!!!! well lets start with "service", new to the area so i stopped to see if they had a air line i could use to add some air to my tires, immediately nope we cant give you air or let you use it, i was shocked, and then the lady came out to eves drop and she said we sell tires and our insurance wont cover it... ahhh i was not asking them to do anything, i just needed some air, i told them fine but i would be outting a review. ive spoken to several people that have lived here for years and they have pretty much cancelled using this place also ... not a problem , i went down the road and the place i stopped at had signs and all and i asked and within moments a younger guy ( i know his name ) came over and i said i could do it and he insisted, he checked all four tires and done in like 5 minutes. if i had to rate quality i guess they hit 100 at making themselves look am seem like fools .... oh yeah clem, im from ny also and even up there this would not fly in troop b of the new york state police coverage area .....

We're on a California to Maine to North Carolina and back again RV trip. We've been on the road for…read morea little over a month and our tow vehicle needed an oil change. We called Clem's since it was the only place in Sweetwater, TN that we could find that did oil changes. At first they said that they were totally booked and couldn't squeeze us in. When we explained our circumstances and asked if they could suggest someplace nearby that could change our oil, they just told us to bring it in and they would make it work! We drove straight there and they worked us in immediately. Everyone was extremely friendly and helpful. We were out of there in about 20 minutes. Great people, great service!!

2016 F150 with slip/grind in transmission. I explained to Eric the symptoms and he said he could…read moretake care of it. Gave me estimate and ETA. He was on time and no additional charges. Writing this after 6 months driving the truck and it still runs and shifts smooth. Thanks Eric and team!

Sorry to inform you Monroe Tire, the work your mechanic performed on my eclipse wasn't done…read morecorrectly. Everyone, I paid Monroe Tire for a motor mount and valve cover gasket. Soon afterwards there was issues. Took my vehicle to Midas a month later due to a significant amount of engine oil sitting on top of the motor and engine movement. They verified the work wasn't done correctly. When I called Monroe tire about the issue, the manager declared Midas was wrong. Took my car back to Monroe Tire for them to address the issues. They drove the vehicle decided all motor mounts were bad and thought best to replace all mounts. Paid for replacement of all 4 mounts, manager said he warrantied out a couple mounts still charged well over $500. Also, assured me the valve cover gasket was installed correctly. He said to resolve the issue with the oil he made an adjustment to the oil cap. The bandaid he applied didn't work. Left the shop and had drove no more than a mile and noticed the oil hand on my dash wasn't working. I've never had any issue with the hands on my dash before. Immediately turned around and went back to Monroe Tire for them to fix whatever they did wrong. The manager's attitude was on the lines of maybe I was lying. Not long afterwards felt some engine movement. Decided when it comes to repairing a vehicle, the guys at Monroe Tire have no clue what they're doing. Finally, I had to go to a reputable shop to have those issues resolved. And accept the huge sum of money I lost dealing with Monroe Tire. Just to let you guys know I'm very pleased with the shop that resolved both my issues. The valve cover gasket and mounts have been installed correctly. My engine no longer is covered in oil and no more movement.

Took my Volvo in for a water pump replacement and to get the rest of the coolant system checked…read moreout,I had the car towed in the day before and after hours and they had it fixed before closing the next day.Great customer service and work.

Best mechanics in Athens, easy. Chris is an accommodating, excellent, experienced mechanic, and…read morehe's more than willing to do whatever is necessary to satisfy you and your needs. He's a great guy - I don't even live in Athens anymore, I still visit and have these guys check out my car occasionally, because they're absolutely trustworthy. They won't scam you, they won't fool you - they'll give it to you straight, and be 100% cooperative and helpful every step of the way. If you need your car worked on, this is the place to go. Without auestion.

Found Jeremy through word of mouth in the Knoxville area. He's honest, fair and a great mechanic…read morethat's very down to earth and chill. He installed my aftermarket rotors and pads for my civic as well as a last minute oil change and tire rotation. His price is fair compared to taking to a shop with added overhead andhis efficiency in working on your car showing that he's very skilled. Definitely recommend him!

In my infinite wisdom, with my cousin's help, we completed a brake and rotor replacement on my 2019…read moreChevrolet Silverado Custom Sunday evening. I started the truck and there were brake warning lights all over. We did some YouTube research and tried all the methods. The first thing in each video was, if you do a brake service on these trucks, you have to put the truck in service mode. We did not...So, the method to correct this we found was to remove the battery terminals (both) for a minimum 30 mins. Reinstall, drive for (i did 35mi back to my camp site), truck in limp mode (43mi per hr). Called Joe's shop at 8:15a. The lady that I spoke to was very nice and very understanding of my situation. She called back and said Joe said to bring it and he will fix it. I went to my truck to go, started it and everything was clear. Drove to the shop to test. Worked perfectly, like they were when it was new. I thanked the nice woman in the office and praised her for he communication skills. I would recommend this shop to anyone in this area that needs automotive service or, like in my case, and emergency repair if needed. Honesty goes a long way with me and I appreciated their honesty.

Had this location do a quick review of my car after I thought I was having cv joint issues while…read moretraveling to Chattanooga. They came highly recommended and I support that. Checked my car, found a flap lose on underneath that was causing sound similar to cv joint going bad. Honest folk. Could have told me it was the more expensive repair and how would I know? Thanks Joe and Diana!!

Had an accident in my new CRV (under 3K miles), these guys were exceptional to work with and when…read morefinished, my CRV was 'like new' again! I didn't think it would be possible, as someone hit the entire passenger side of my new CRV; the red paint match was perfect! I loved working w/these guys, they were professional, communicated very well throughout the entire process, which was during COVID. We will utilize them again, when needing bodywork/repair.

I can't say enough how fast and courteous they were. Jared kept me updated via text and calls…read moredaily. Fathers Day morning I hit a deer on the way home from work and they took my truck in the next day and began work on it. Got my truck back in 1 week and it looks fantastic. I know where I'm taking my business in the future and would recommend them to everyone. Another note: They donated to our youth baseball league for years. Thank you Sweetwater Valley Collision, Mike.

We had major damage to the front and side of our Honda CRV, the front bumper was being held in…read moreplace with tape. We just got it back from Specialty Collision Center, and it looks like a new car. We are blown away at what an amazing job they did, they even washed the car and cleaned and vacuumed the inside! Thank you so much to Bruce & team

We needed to replace a window and they were so kind, priced reasonably, and fast! I will go here…read moreanytime I need auto body repair. Customer for life!

Went there to get a valve stem put in was 5 bucks over the phone, turned in to 23 dollars when I…read moregot there. The guy complained the whole time about the water,its their job to fix it for the price quoted not Jack it up because of water in it. I worked on the truck all day and was greasy and dirty no complaints from me. I'll never go back RIP OFFS

I was passing threw Madisonville,TN and needed a couple of tires. These guys were great replace my…read moretires and back on the road in no time