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    Downs Bait & Guns

    5.0 (2 reviews)
    Closed 7:00 am - 6:00 pm
    Updated 2 months ago

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    5 months ago

    Great service. The guys are all real friendly & polite. The price on my handgun was the best I found.

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    5 years ago

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    Vance Outdoors

    Vance Outdoors

    3.2
    (34 reviews)
    28.9 mi
    $$$

    I had been looking to purchase a Ruger LCP custom for a few months. A lot of the retailers online…read morehave been sold out and I was on the wait list of 3 separate sites because I couldn't find them sold anywhere within my price range. I don't have the requisite attention span for any of those auction firearm sites, either, so I was starting to feel like I might be shiitake out of luck. But then, a google search while I was waiting at the laundromat revealed that Vance Outdoors had my model in stock! There was even a cursory guide to buying firearms via the Internet on the site itself, which was extremely helpful as I had never purchased a firearm before. Due to my general incompetence, I was still a bit confused. I called the Online Help number listed on the site. Usually when I call a store like this, I'm on hold for at least 10 minutes and there are about 5 "Let me transfer you"s. Not so with Vance Outdoor! They picked up on the second ring and got me to the right department within a minute. Having worked retail before, I am able to appreciate how insanely fast that is. Hot damn, Vance Outdoor! Greg from the internet team is phenomenal. He was able to answer all of my questions concerning the FFL transfer and give me some helpful tips about my purchase. He even followed up via email after my FFL got sent to the store. The whole transaction was quick and painless. I wish they had a location in my state :C

    Had a great experience at Vance's yesterday. Everyone was helpful and friendly. Big selection to…read morechoose from and make comparisons. Prices are comparable or better than other stores. Will be back in the future!

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    Vance Outdoors

    Vance Outdoors

    3.3
    (107 reviews)
    44.0 mi
    $$

    Whether you are an experienced shooter or a new one, the staff here are very patient,…read moreknowledgeable, and informative, compared to other gun stores in the metro. I also noticed gun and ammo prices here are more competitive than other places. They always have something on sale or clearance on their weekly ads. I purchased 2 guns here on two separate occasions. A very nice and knowledgeable gentleman by the name Laird, helped me with the purchase and everything went flawlessly. I went on a weekday and wait time was not bad. More time for viewing the huge selection. I remember weekends can be busier but that's expected but again it moves fast enough in timely manner. One thing I know, if you got a service number, you will be helped even if it was near close time. I like the fact that the staff make honest meaningful suggestions per your personal needs and your specific applications only, rather than trying to sell you the highest priced merchandise. That matters a lot especially for the novice customers. I highly recommend Vances, both locations this one and the gun range in Obetz, for unbeatable customer service and prices.

    I purchased an IOP item via Vance's website and received an email my order was ready for pickup. I…read morescheduled a pickup time which was confirmed. I've ordered several items this way from Vance's at the Hebron store and was always greeted by the CS person at the counter and taken right back to pick up my items. Upon arrival at the Cleveland Ave store, I informed the front desk I had an order ready for pickup and the lady referred me to Gayle, who is the IOP rep and should be familiar with the process. I informed Gayle I had an order ready for pickup and also had an appointment time scheduled. She told me to take a number. I kindly informed her again that I had an appointment time confirmed. She rudely said, "That's nice, but you need to take a number"and then proceeded to grab a number at the gun counter for me. She handed it to me and stormed off. After waiting about 20 min for my number to be called, Courteny called my number. While doing my paperwork, I asked her what the process was for order pickup with a confirmed appt time. She kindly informed me the front counter should have given me a buzzer and a light at the gun counter would flash and the buzzer would go off when my item was ready. I told her of the ordeal I had with Gayle and she again informed that is NOT the process for pickup in my situation. Courteny was a so kind and knowledgeable. If not for Courteny saving the day, I would have left zero stars for the way I was treated by Gayle.

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    Downs Bait & Guns - huntingfishingsupplies - Updated June 2026

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