I brought my bike in to Greenbrier Bikes today after a day on Marlin Mountain and Thorny Creek…read moreMountain, primarily to fix a problematic flat. They did that, but also fixed everything else on my bike within about 30 minutes. That squeaking that wasn't fixed by cleaning and relubricating the chain? They figured out that the pulleys needed lubricated, and two minutes later the squeaking was gone. The back light that loves to fall off? Now it's securely mounted. The one old tube that's salvageable? Now it's patched and I have a better patch kit than I did before. The rear brake bracket that I hadn't even realized was loose, but definitely was? Not loose anymore. I probably would have had to drop my bike off and pick it up a few days later if I'd scheduled an appointment back home, but at Greenbrier Bikes I got it back up to an A level quick enough that I was still able to see not only the Green Bank Telescope, but also do a 4.5-mile-each-way jaunt up Bald Knob with the bike to test out the fixes and catch a fantastic view. On that not-especially-easy test, it did just fine. Overall it cost something like $46, which is a bargain compared to the city bike shops. While they do offer tune-up packages (also at quite reasonable rates), I really liked that they will also take a, "what needs done? we'll fix it" approach. And they don't try to sell you things you don't need, either. That chain with 1700 miles on it? They checked, still good. The air pump that I haven't been impressed with? They could've sold me a new one, but instead showed me a setting I didn't know it had that should make it more effective. They're community-oriented too. On Thursday they were down in Stillwell for a community event, and the guy who fixed my bike is the same guy who clears the fallen trees from the mountain trails I'd traveled the day before. So if you're passing through Marlinton on the Greenbrier River Town, or are in town for any other reason with your bike, swing on by and have them take a look at whatever issues it has that have been bothering you. If it can be fixed quickly, you'll probably be back on the trail sooner than you thought possible, and you'll be helping a bike shop right by the trail as well.

five star experience on the Greenbrier Trail and this shop makes it possible. I call from a…read morethousand miles away. They are flexible to my dates. suggest rental, offer shuttle, and suggest a nice rental cabin. Even breakfast suggestion was good. Just do it.

Lily was a great salesperson and very helpful! I wanted a particular saddlebag added to the bike…read moreand it did not fit. Kevin, in service spent alot of extra time and effort to find a way to make it fit. They all went over and above with a relaxed family environment. I live in Dayton - but drove here to buy my E-bike from them!

Went in with a tire on my vintage bike that was leaking air and they were able to get me fixed up…read morequickly and gave my bike a complete check and tune up! They explained the problem in thorough detail so I knew exactly what the issue was. Shout out to Joe for great service and work ethic. The rest of the team were also super friendly and made sure my bike was in good shape before I left. Prices were very reasonable as well. Happy I found out about this family owned shop and will be back for any of my bike maintenance needs!

Super great guys! Stopped in as I headed south for the Dirty Water 500k. I just needed something…read moresmall, they were quick to help. They had a very nice selection of bikes that would fit any level and type of type of rider, beginner to elite. I often go by on my way down to the Hocking Hills, so I will be back.

Bought a new bike there, rode it 80 miles and got a flat. Took back into shop for repairs; $30 on…read morea new tube . Newby techs didn't put on completely/completely. No ride day in the future.. this is not the first time repairs did not meet expectations. Want to support, but service will not allow me.

My son purchased a bike that came partially assembled. We were ok with that until we learned that…read moreseveral parts of the assembly had been either misaligned or improperly positioned. I tried for hours to correct these and was ready to go back to the store until my wife suggested taking it here. I had never heard of Third Hand Bike but trusted her and the reviews and decided to bring it here. From what I understand, they are a non-profit organization comprised of volunteers. They don't necessarily do all of the work, they help you correct the issues and understand the how's and why's. They did indeed step in and do a great deal of the work, which I truly appreciated, just as I did the nostalgic conversations about bike designs over the decades. I highly recommend this group to anyone needing bike repair and if you're looking to purchase a used one, they have several in stock.

I love this untapped resource. i have been a few times and can't wait to return. Not only was Rida…read moreand everyone we encountered helpful and knowledgeable about bikes and bike repair, but the willingness to educate me as a mature woman about bike accessories, I have learned bike repair and maintenance!

My husband took his hand me down triathlon bike to Columbus to be tuned up, they basically said it…read morewasn't worth their time to fix and to just buy a new one (~$1,000). A year later we took it to the Bike Doctor and they were so helpful, especially since we don't know too much about bikes. He quoted us what he charged us, and it was fixed when they said it would be done. They were completely upfront about what exactly needed to be done to it and we didn't fee taken advantage of one bit! Highly recommend, they're upfront and honest guys!

I took my bike in two Saturdays back to have it looked at a week before we went on vacation. I…read moreexplained to Jake that I was hoping to take it with me. Long story short, I lost track of time, and didn't call until the day before we left on vacation. He explained that they were super busy, and I understood, but reminded him politely that I was going on vacation, and I'd appreciate a quick look. He called back 2 hours later, and said it was fixed. It was a simple repair for him, a chain replacement and derailleur adjustment. I was super happy it wasn't anything major, and they got to squeeze me in and I took my bike on vacation with me. When I went back in, Jake was very nice and professional about everything. I would recommend them to anyone needing their bicycle looked at.