BEWARE! Before my…read moreappointment, I specifically called and asked if this dental office accepted my insurance and was told they did. They accepted my insurance, told me what my portion was, and I paid it. Later, I received an additional bill for $241 and was told they were actually OUT OF NETWORK. I called TWICE asking for someone to call me back about this and never received a call. I had been with my previous dentist for over 25 years. I only left because they were HONEST with me and told me they were out of network with my insurance. Had this office been equally upfront, I would not have gone there. Even more concerning, I later learned my husband had essentially the SAME experience with this office last year. When the same thing happens to two people in the same family, after specifically asking about insurance, it certainly has the appearance of a con job to me. My advice: Get confirmation IN WRITING that they are IN-NETWORK and what your total cost will be before having any work done. Based on our family's experiences, I would not return!

Very good people that are there to help you out. Very professional and helpful !!!!!read more

Great dentist Knowledgeable…read moreFriendly Explained everything Very concerned Modern equipment

Dr. Mitchell is an excellent dentist, but unfortunately the same cannot be said for the front…read moreoffice and billing staff at his new office. I really wanted to overlook those issues and continue bringing my family here, but when there are problems almost every time we visit, it becomes too stressful. If you're a new patient, my advice is to verify that the office has confirmed they are in-network with your insurance BEFORE your appointment--even if your insurance company lists them as in-network. The office says they verify insurance the day before your visit and will contact you if they don't accept it. Naturally, you assume everything is fine if you never hear from them and no one mentions anything at check-in. However, in our experience, they sometimes verify your insurance while you're already there, only to tell you at checkout that they don't accept your insurance and that you're responsible for the full balance. In all fairness for this instance, the balance was finally written off after I complained about it. The same applies if you're having anything beyond a routine cleaning. Make sure they've verified whether the procedure is covered by your insurance BEFORE treatment begins. I repeatedly expressed my concerns and was always reassured that things would improve, but issues continued to happen. The office considers it a courtesy if they don't collect payment at checkout and offer various payment options to make your payment. I don't see that as accommodating when the situation could have been avoided with proper insurance verification beforehand. In one instance when my husband was given the "courtesy" to not pay at checkout, the moment he left his appointment, I received a text with photos of his invoice, the balance due, and a payment link. I was also told that because the insurance policy is in my name, I am responsible for his bill and I will be sent to collections if the bill is not paid, which I found frustrating. I understand mistakes happen, and I know times are difficult for many families. That's exactly why clear communication and accurate insurance verification are so important. Unfortunately, I was told I am the only one having these issues with the office, even though they kept occurring. It's disappointing because Dr. Mitchell is a great dentist. Sadly, the ongoing problems with the front office and billing have outweighed the quality of the dental care for my family. I'll be relieved once this final bill is paid and we can move on.

Professional, delightful, and perfect in every way. Often when choosing a Dentist there can be a…read morelot of issues and problems and I've had a few good dances in my life and possibly a few bad dentists. Dr. Mita Sheth it's definitely in my top two. I'm saying that because we don't want to play favourites here. Her whole staff are professional and very kind. They make the entire experience relaxing and fun. To be honest, I look forward to visiting the Dentist now. I would highly recommend. Dr. Mita Sheth and her entire staff. Looking forward to years of perfect teeth.

Tl;dr it's hard to find a great dentist. I had a great initial experience. Team is v friendly. Will…read moreupdate as time passes. E X P E R I E N C E Called in on a Mon around 1pm to make an appt as a new patient. Rochelle was v friendly and quick. She put me in and asked me to complete check in paperwork and signed documents online, prior to my arrival. When I went in for my 7am appt, I was 10 mins late (drove past the complex lol) but the front desk lady was gracious about it. My hygienist Tracy was v sweet, talkative and easy to communicate with. My teeth felt v clean and polished, after she cleaned it. She referenced the XRs while she was cleaning. She noted that the WaterPik doesn't replace flossing (which I know but I'm literally the worst. That's just sooo much. First world probs. Ik. just ignore me). So she rec that I do waterpik at night and flossing in the morning. Sigh. I'll do my best.. Dr Sheth came timely to attend to me. She looked thru my XRs briefly, asked me if I had any concerns, then addressed them, specifically, with things I could do. I told her I had some sensitivity in my lower rear molars, on both sides. She said that I should brush my teeth in a circular manner w my electric toothbrush using Sensodyne, rinse with ACT (that she provided in a little take home care pkg), paint my molars with some Sensodyne, then put my retainers on. PS she also complimented me on my "beautiful teeth," and I almost died inside bc yaaass!! whenever someone says smtg, it makes me feel like the time, the money, the frustration, and literally the entire lifetime of orthodontics was worth it (so vain but whatever. fight me). I was told by Tracy that Dr Sheth does prefer a more conservative approach, but is open to my concerns. B E D S I D E M A N N E R My hygienist Tracy was v sweet, personable. We talked about a variety of topics and she was still prompt to do her job. I love that. Fantastic multi tasking skills. Dr Sheth seemed v busy but she did try to connect w me, asking how my day was/my job but I didn't want to take too much of her or the Tracy's time so I kept it short. Lots of eye contact. V caring and seemed quite knowledgeable. The front desk lady, that helped check me out, was v friendly and quick. She confirmed that I had my follow up appt, then told me I'm good to go. L O C A T I O N TIP: this bldg is BEFORE the intersection (so if you pass it (like my unknowing a**, youll have to drive down two blocks, u turn, then drive back 3 blocks, u turn, then turn right into the plaza). When you enter into the complex, Don't turn left (you'll see a set of double doors. This is the main entrance. IGNORE IT)! TIP: when you turn into the complex, drive straight and park on the 'lower level.' (best near the end of the parking lot. Then if you walk in through the 'lower level' set of double doors, you'll see the dentist office to your right. P A R K I N G Ample. I'd say at least 40 some parking spaces? And theyre all v close and wheelchair accessible, to the bldg. I N T E R I O R Interior is clean. Spacious. There is seating inside the office to the right and straight, you'll see the front desk. I didn't quite pay attention to the wall art or anything like that bc I was a little ruffled. I N F E C T I O N P R E V E N T I O N Upon my arrival, they called me to check me in. I waited outside the office before it was my turn to be brought directly into the room. They checked my temperature before I entered. Hand sanitizer was available in the little room I was in. I don't remember if it was available on the front desk. I didn't see them clean any surfaces so I'm not sure if they sanitize all high touch surfaces like computer, light, cabinet doors, etc. But I did see my hygienist open a sterilized package for an item that she ended up needing. They have a cool gadget (idk what its called) but basically its this huge hose that they put next to your face that pulls the aerosolized particles into it and then filters it thru 5 hepa filters (that's what my hygienist told me at least). That's cool. I appreciate that this practice cares. Doesn't hurt to be more safe than sorry right? Also there are clear acrylic barriers placed on the front desk to protect the front desk employees. Love that they care about their employees as well! P R I C E Annual cleaning: included in my insurance. I did not pay anything out of pocket during this visit.

I started my care with this group and cut my treatment plan short to find another dentist. They…read morecharge $150 more than the surrounding dentist in the area for their in office savings plan. my 1st 2-3 visits were great- Tatianna was my dental hygienist. I loved her!! on my 4th visit she wasn't there- it was a new face, which she never introduced herself and long story short she grinded my front 2 teeth down, noticeably!!!! WHO DOES THAT? (I guess the new girl with no name?!?) After looking over my treatment plan and calling around to other dental offices- I realized I didn't have the money to continue to keep going to a place where these kind of things could be prevented and feeling overcharged for a crown. If you are considering this place- check around! DO your homework-I DO NOT SUGGEST WEST COBB DENTAL DESIGNS. Save $2000- go elsewhere!

This was one of the BEST Dental visit I've had. I was in excruciating pain hoping to choose a good…read moreDentist that accepted my insurance. I made a next day appt., and everything was great from Angie at the front desk, to the Dental Asst. Robin, to Dr. Nicole, who was very gentle and calming. I have a new Dental office now! Thank you to you all at West Cobb Dental Designs!

Honestly such an easy and pleasant dental experience! Really pleasant staff all around. Was in and…read moreout easily and offered amenities the entire time, like really from the second I entered the building. Was given a cute little gift for being a first time customer. They even went over the plan for the days treatment with me, which I've never experienced anywhere ever. 10/10 experience, customer service, and dental care. Would recommend this practice to anyone in area

Hmm... where to start…read more The woman at the front desk, I believe her name was Rachel, was extremely rude when giving me the quote for a temporary crown. While I was signing the paperwork, she snatched it out of my hands, made a copy, and practically threw the copy back at me. After my root canal, I went to Dr. Smith for a temporary crown and what I was told would be a minor repair to a broken filling. The entire procedure took nearly three hours, and I left in more pain than I had after the root canal itself. My mouth was sore for almost two weeks afterward. When I returned for the permanent crown, I was told the appointment would take 30-45 minutes at most. Instead, I was in the dental chair for two hours. After the crown was placed, my teeth were cemented together to the point that I couldn't floss between them. I'm also pregnant, so while I understood the need for one X-ray, they ended up taking four and still could not remove all of the cement between my teeth. They asked me to return in 2-3 weeks, but at this point I will not be going back. I now have to see another dentist to correct the issue. Additionally, while trying to remove the cement, the dentist flossed so aggressively against my gums and the side of my mouth that it left my mouth extremely irritated and even caused a scar on the outside of my mouth. Overall, this was one of the worst dental experiences I've ever had.

I highly recommend Gilreath Family Dentistry for a full variety of dental and orthodontic needs. My…read morefamily has been with this practice for so long now they are family to us. Entire staff is the epitome of excellence. They are caring, highly skilled, and client centric, always anticipating your needs, careful to ensure your unique needs are met. Dr. Paul is simply wonderful. I am very dental phobic, yet, I trust him implicitly. He is as gentle as one can be and has never, ever, caused me pain. Keenly skilled, he has the patience of Job, and is truly gifted in his engagement with his clients-he takes the time to know you, to know your family, your general health and well-being. This is a provider who genuinely cares, and it is felt in all your interactions with him. Dr. Paul became my dentist many years back after I experienced a very unfortunate complication from a previous problem and providers. He is the only one who could handle my case. I now travel from out of town to this practice as he is the only one I trust to attend to my needs. Dr. Paul does it all; he has built a practice that covers a wide variety of needs-dental, ortho, endo, cosmetic, etc. You just absolutely can't go wrong in choosing Gilreath Family Dentistry-delivering their legacy of excellence, every single day.

Had a clean and X-rays on time office is nice good atmosphere good people. Care and o so was on…read morepoint.

I went to see Dr. Mazzuchelli and he told me that he is an in network dentist on my PPO plan and my…read morecleaning and exam would be covered 100% He took periapical x rays of each individual tooth for what seemed like to get more money for my visit. My teeth are in perfect health so this did not seem necessary. He also told me I had 9 cavities. A couple months later I went to another dentist and he said I had no cavities and I didn't need all those unnecessary x rays. I also received a bill in the mail from Dr. Mazzuchelli stating that I owe $100 since he is not an in network dentist on my insurance. I would not recommend this establishment or dentist.

I am a long time customer. Recently, I broke a tooth over a weekend. Went by there Monday morning…read moreand they were able to fit me in that morning. Everyone is friendly and caring and willing to take time to answer any questions about one's treatment.

The team here is wonderful and we enjoy working with them. I appreciate the level of care they…read moreprovide.

This is an amazing facility. the whole staff is very caring and knowledgeable. would definitely…read morerecommend!!