I'm a new patient to Dr. Patterson. We moved to Woodstock a few months ago and I needed a dentist…read morein this area. I called the office to schedule an appointment for a checkup and I was very delighted with the office staff and Dr. Patterson! They were efficient, friendly and very competent. Dr. Patterson is kind and knowledgeable! I have found my new Dentist!

We have been going to see Dr. Dan for over 10 years. I highly recommend this practice for any…read moredental care. He is knowledgeable, honest, and truly cares as does his full staff! I've moved further away but will make the drive to stay as a patient! Check them out for yourself.

Left standing in the waiting room 20 minutes before even being recognized…read more Refused to treat my obvious problem without $300.00 worth of X-rays. Rude and inconsiderate staff,

Bettina Civil is the worst office manager of all time. You could get better customer service at…read moreMcDonalds. She called me to reschedule my appointment made 6 months ago and when i showed up at the new time i was told i was late and would not be seen! She asked me to leave the premises and hid in her office without looking for any resolution. Disgusting!

Service on 1/5/2026. This practice is exceptional from top to bottom. We have been with them for a…read morenumber of years and the service is exceptional at every phase of the experience. Courteous, friendly, and very professional. I recommend this practice without reservation.

I've had work done there before. Now, in this economy, I can't afford insurance. Their "protocol"…read moreis now $150 just to walk in the door. They already have my history and I just need a simple filling. Nope. They won't even offer a quote on a simple filling.

I could not be happier with my experience with Hickory Flat Dental Staff and Dentist. Juan was very…read morefriendly and great at his job. Alexandra was also very Friendly , knowledgeable and professional. She help me with my consultation ,cost and insurance. Dr Lee and DR. Chong made me feel very comfortable about my treatment plan and up coming procedures. The best experience I have ever had at any dentist. Thanks!

I went here once and then moved, since then i've continued to come here. I do live 2 hours away and…read moremake the drive. I had to reschedule my appointment yesterday from 2:00pm to 11:30am. I get here at 11:20 and am i told i was late and they cannot see me. The lady yesterday told me 11:30 not 11:00. What a waste of time, and gas. She didn't seem to be understanding at all. I am extremely frustrated and just wasted 4 hours of my day driving for nothing.

This is the best dentist office ever!!! The entire staff are…read moreextremely friendly and efficient. They made me feel comfortable from the first day I came there I love the hygienist Niecy. . She is so sweet gentle and friendly. Dr. Lee is amazing. He is really friendly down to earth makes you feel comfortable and confident.

I had nothing but problems with this dental office! My first procedure the dentist gave me a shot…read morein the back of my mouth that was extremely painful and for the next 6 months I could not open my mouth wide enough to even eat a skinny sandwich. Everything had to be cut up small before I could eat it or I had to just eat soft foods. Every time I went in there I had to see a new dentist - they just cannot keep qualified dentists in that office. The last procedure I had done there was a crown and they put it on wrong!! I had had enough with them and I found a new (very good) dental office near Canton and they told me that crown had been put on incorrectly and therefore I had developed a cavity at the base and the crown needed to be replaced. I called Dentistry at Hickory Flat and let them know that I had to pay to replace their sloppy work and I would like to be refunded the $157 that my insurance company is not going to pay and they refused.

I started going to Dr. Michael Shenk in 1993 when I moved to Georgia and needed a root canal. He…read morewas Awesome!! His son took over the practice when he retired, and I have never had a bad experience. He is also great! Amy was my hygienist when I first started here, then Lisa has been my Hygienist. They are both super.

Have to say I love their service till the first time that the receptionist answered the phone till…read morethe part that I had to come in. I already booked my second cleaning even though Im still far away from it haha. Thank you for the great care and the amazing quality.

I didn't like their cancellation policy so I cancelled my intake appointment. While I understand…read moretime is money, things happen. Something as simple as backed up traffic could make you late. If you're on a fixed income that cancel fee could set you back significantly.

Very friendly, thorough and pain free treatment. The quality of care exceed expectations therefore…read moreI highly recommend this group for your dental care!

We have consistently had positive experiences with our children's appointments, but I was truly…read moreimpressed by their exceptional support during an after hours emergency. Last night, my child slipped and fell at the pool, resulting in a busted lip and a loose permanent tooth. I called after hours line and was in contact with the dentist via text shortly thereafter. They helped us manage the situation overnight and we secured an appointment for first thing in the morning at 7 AM. The service went above and beyond. We are immensely thankful for their support!

Our entire family of five went to this place for years. The work was typically good, and the staff…read morewere mostly friendly and professional. Unfortunately, their billing department is why I'm leaving one star and we will never be customers again. We switched insurance plans early in the year and my wife notified them of the new provider. What we didn't know is that they kept trying to submit the claims to the old insurance instead of the new. Then one day as I was checking out with our kids for a routine cleaning, I was told at the front desk that we suddenly owed them $1000 from previous work. When I asked for an explanation, they said it was for unpaid insurance but couldn't at that exact moment even show me the billing history to justify it. They made me pay it and said they would get me the details. Turns out they never updated the insurance information. They claimed they tried to get a hold of us to tell us about this. The problem is, neither my wife or I ever had any phone call, voicemail, email, or letter about this from them for the 9 months it was going on. When I asked for an explanation of why we weren't made aware of this the multiple times we were in the office for other work since then, they realized the mistake but made no apology or took any accountability for costing us $1000. If we owed $1000 for that many months, you think they would have said something to us at either reservation or checkout during those other visits. They said it was past the point of resubmitting the claim to the correct insurer by the time they even brought it up to me and surprised me with the bill and made me pay it out of pocket. When I asked for a follow up, I received no call at all. The only time they reached out was to call and text trying to push us into making new appointments. That's all they care about. Will never be returning here.

Dr. Anderson is the best dentist I've ever had. He explains what he's doing as he does it and makes…read moreme feel like we are making my care decisions together. The technicians and hygienists are friendly and the office has a family vibe. I love going here and I am so glad I chose this randomly off of my dental insurance provider list.

Our dental insurance changed so we had to find a new dentist last year. Dr. Anderson sponsored our…read moreneighborhood outdoor movie night and came out to meet the neighborhood. I was impressed so we have been going to him for the past year. Everyone was so friendly and helpful. A full cleaning, x-ray and exam in 35 minutes. No, he doesn't rush - you get the full treatment but you don't waste your time waiting in the lobby! His office manager is truly an asset - she was so helpful in finding the right appointments to meet our crazy lives. Thanks Dr. Anderson!

Dr. Galloway and her entire team was professional, caring and knowledgeable. I plan to have her and…read moreteam install an implant. In addition she made me feel like a person not just a customer that she was going to make a lot of money off. I would recommend her to anyone! Good job! Having excellent staff is not simple and reflects the boss.

I went to the office for the first time and found everyone to be so friendly and helpful. Dr Sluder…read moreis awesome. I highly recommend.