Well I purchased quite a bit of things for my new home from PB. And from the service received at…read morethe store to delivery staff everything was wonderful. My order included 6 custom upholstered Balboa chairs and 3 custom upholstered sofas along with lots of other pieces. The big win for me with my white performance upholstery I chose for the custom orders. I am able to unzip and wash the covers. Yesterday, I woke up to bright yellow bile that one of my dogs left me the night prior on three cushions. I simply unzipped the covers, sprayed the spots with oxyclean pre wash and washed on a quick delicate cycle. And poof like magic all gone. Of course I hang to dry and want to mention in less than 12 hours they all were dry and ready to be put back on. I so recommend the performance fabric! It's amazing.

I have shopped Pottery Barn over the years and have found their towels, pillows and accessories…read moregreat and good quality. I have also shopped desks and consoles, table lamps and found their towels quality to be on the par of off shore quality. You will not have the same quality of something from North Carolina. I can not speak to the quality of sofas and chairs. Little hint - anything with .99 at the end of the price is a sale item and can not be returned. I have ALWAYS found the staff helpful, courteous end easy to work with on returns.

The whole experience was very nice. From shopping to delivery. Karen addressed any concerns I had…read moreand helped me with my questions about the products. Josh and Issac were courteous and respectful of property with their delivery. Store has a wide variety of furniture and we are super happy with what we got. The couch and bookshelves helped make our place feel home.

Excellent experience! We found quality furniture at great prices.Friendly and helpful customer…read moreservice! Highly recommend.

I have been shopping with Ethan Allen for over 10 years. The two main stores I used were corporate…read moreowned and in Scottsdale and Chandler Arizona. We moved to Boise last year and purchased about $7000 worth of furniture and this year about $3000 worth of art. We were not happy with two of the art pieces (which were about $700) and asked to return them. I was told I would be charged a 30% restocking fee and basically was advised by the designer "you should have used our free design services." We were told unceremoniously by the store manager they would not waive the $200 restocking fee regardless of how much we have spent at EA or planned to spend (had been looking at about $13k of additional purchases). What I have learned from this experience is a) don't purchase from this store as it is not corporately owned and you will not really receive a high level of customer service or grace. b) Stick to corporate stores like RH.com in Salt Lake, Utah or Pottery Barn (Boise) who do offer a high level of customer service. One of the reasons we shopped at EA was the excellent customer service we received in Arizona. The quality as some reviewers have discussed is not really any better than Pottery Barn particularly in their "wood" products. We purchased a 'teak' outdoor coffee table and two matching chairs (were going to buy the matching stools but will not be doing this now) and they are already 'chipping'. Good quality teak should not 'chip.' I agree with some of the reviews about poor customer service in store -- I found that up until you buy something the sales people in Boise are very attentive, after that good luck finding out when your product has arrived. Lead times for products are very long. I don't recommend purchasing from the Boise store. Unfortunately they just don't give you much leeway if you want to return something which is not the case at corporate stores. Let's face it sometimes you may think something will work in your home but it doesn't -- most stores allow returns with no penalty. RH is one store that excels at free returns even when it means shipping large items or picking them up. This experience with Ethan Allen Boise has unfortunately been strange and very negative -- the store/manager lost the sale of a $1500 (I cancelled a still in process piece after the debacle over the restocking fee) art piece and future purchases of $13k for a $200 restocking fee. I worry they may need the restocking fee more than the sale of furniture.

This review is about the Ethan Allen store but also is a 'fan letter' for talented interior…read moredesigner Val Hartl who is on staff there. Working with Val was as joy-filled an experience for professional interior design and home goods buying as we've had across the six cities we've lived in with eight homes among them where we worked with skilled independent interior designers. Rewarding for us too as Val guided our decisions for an update of our home office and in the process we discovered finishing touches of pillows and ottoman for our great room.  Also spirit lifting for us because Val made it easy and fun as she created design schemes to consider with options assembled for us to take home to look at in our spaces. The result is something that feels "...just like us only better..." in ways we could not have envisioned without her help.  Val's listening and communication skills are great as was her patience and good humor in dealing with a couple "at the end of their designer rope" by the time we walked in the showroom.  (In our defense, this was after dilly-dallying with an independent designer who across three months and several hundred dollars fee had delivered to us no usable result.)   It required only a couple of visits to the Ethan Allen design workroom in a week's time and with Val's creative guidance we had selections made and orders placed for area rug, chairs, upholstery fabrics, leather and even details, Val sees every detail, like finishing trims on custom pillows.   If I could still dance (we'll get back to this), I'd do a happy one.  FREE DESIGN SERVICE = PRICELESS:  Design service is free here and it is also priceless for homeowners to work with an experienced professional.  The drill at any Ethan Allen is when you walk in the person at the showroom desk will welcome you and if you don't have a designer appointment scheduled, they will call up a designer to offer as much or as little assistance as you want as you browse the store. You can call and schedule an appointment with Val, and we recommend it, but she assures us that all of her colleagues at the Boise store are great to work with if you walk in. (All have design bona fides. See Boise store page: https://www.ethanallen.com/en_US/store-details?StoreID=816&utm_campaign=google-my-business&utm_medium=organic&utm_source=google&utm_term=816 ) Ethan Allen corporate runs the web catalog main page and there is something they could improve. Fer shure. So a designer in store can also help provide insight that the web catalog cannot, not just for furnishings but also fabrics, area rugs, lighting and window coverings. BRAND / BUYING AUDIENCE:  Perched at the upside of mid-range or low side of up-range for price point with products for buyers across all ages and stages of home ownership from starting out to feathering family home nests to scaling down in empty nester mode and with styles from mid-Century to contemporary to transitional to classic. But Ethan Allen was not a brand we used much in other homes in cities where we lived and shopped furnishings in premium brands above this price point working with independent interior designers to make it easy to do given my limited mobility. (I have had multiple sclerosis since college days and umpteen decades later mobility and energy are both challenged and design professionals did the 'legwork', metaphorically and actually, to narrow down options.  There's the "if I could still dance..." tie in from opening.) Ethan Allen wasn't on their professional radar (the brand didn't offer incentives to 'the trade') and that means only occasionally was the brand on ours when buying on our own.  But limited access to quality furniture options in Boise led us to the Ethan Allen here in 2016 and the good product and customer care experience then led us back now. LOCAL STORE OWNERSHIP MAKES THE DIFFERENCE FOR CUSTOMER CARE:  This is one of very few Ethan Allen stores that are not corporate run but with local franchisee and the proof to customers of local ownership is sometimes in the pudding of problem resolution.  To share example from our 2016 experience when a handsome leather ottoman arrived with welt seaming problem the store offered apologies and immediately proposed the option of a leather tradesman fixing the seaming or having the item replaced.  We chose the latter and they let us use the original item while we waited on replacement to arrive.  Very nice. This kind of customer care supported by local ownership makes all the difference. If you have heard or read online of bad experiences with Ethan Allen service elsewhere, those are likely corporate run stores. Here local owner calls the shots. All good. ACCESSIBILITY: Accessible parking spaces alongside the building meet ADA standards. For the most part furniture in displays is spaced to maintain 36" clear as ADA requires - and is more comfortable for all shoppers. Loo is accessible. PARKING: Spacious, private lot, woohoo!

This time is year is my favorite! It's finally September, it's my daughter's birth month and it's…read moretransitioning to fall. We go to American Eagle every year to see what kind of dress we can grab my daughter for her birthday. We snag a few during the summer but we needed something fresh for her upcoming birthday dinner. I am always greeted by the nicest sales associates on the floor! One of them greeted us, asked what we were looking for and directed using to where some of the dresses were located. We checked out the new fall dresses and weren't really into anything so we headed to the sales racks. We found a couple potential pieces and wanted to try them on. We got a room by one of the sales associates. I appreciate that they grab the customer's name to make it more personal. He got my daughter's name all written down and told us to holler at him if we needed anything. My daughter tried on her dresses and we found a nice one to wear to one of her birthday dinners. We ended our shopping visit with a sweet gal checking us out. We were also thanked by a couple girls in the front on our way out. I have always enjoyed shopping here. The clothes are cute and the staff is hella nice. I am sure I'll be back soon!

The AE Mall location is a 1000x better than the store out at the Village in Meridian…read more With the fate of malls up in the air, because of online crap...I'm scared that we will lose the mall store. Oh, I kinda LOVE American Eagle. Great clothes for guys, amazing workout clothes...which is good for someone who lives in a gym....YUP! I totally just said that about myself, hahahahaha! Seriously tho, we know they have great stuff in AE. Reason why I say it's better than the village store is because... the Village store is tiiiiiiiiiiiiiiny! And OH DEAR GOD! it's always so damn busy in there! So you're like a bunch of cattle moving through a tiny store... It's kinda like how you're moved through one of them GOD AWFUL IKEA stores, hahahaha! IKEA ugh! I know their stores are 5 warehouses in one vs a small AE store, but I'm using thos comparison to describe how CRAMPED the village store is! Also, the mall store has more product, more clearance items....hahaha, who doesn't love them some discounted AE stuff? Hahahaha! I'm a cheap bitch LMAO! (I really wish Yelp would let us use emojis lol). The staff at the mall is super sweet and incredibly attentive. I had an issue recently...bought a pair of shorts that I ordered while at THE VILLAGE STORE....lol. Well, she ordered them and whatnot. I ordered the dark gray, medium. She ordered me the XL, with the light gray....this is where an emoji would help lol. So I was there for a dinner...went and returned them and reordered the other ones. She put the order in, took my $$$ and two weeks later....STILL. NO. SHORTS. She never ordered them, hahaha! Whatever, right? Finally REORDERED them...AGAIN...from a SUPER bubbly manager at the mall..wish I could remember her name. She was fantastic. She ordered them and then gave me 15% off for the inconvenience. A discount is a discount, no matter the amount, right? Was just really nice of her to do that for me. Moral of this long story....GO TO THE MALL LOCATION! it's just better in every aspect. Also, American Eagle....DO NOT EVER CLOSE THE MALL STORE!!!!!! ya know, unless the mall shuts totally down...which Boise mall does pretty good. Always crowded. So maybe there's hope for that place! Thanks again for reading, Yelper peeps! Cheers!

I went in the other day and I had the rudest manager help me and also had the ugliest attitude ever…read moreby the name of Natalie. I let her know her store was a mess and she proceeded to go to the back and chat it up with her co- workers. If this store wants to do better they need to find better management!!!! If I could put 0 stardom yelp I would.

Came here and was greeted right as I walked in the door. The staff were very friendly and I was…read moreasked by a couple team members if I needed any help looking for a particular item. The store was clean and the clothes were organized well.

A Group of us ladies , we visited this beautiful and clean new Boutique. Beautiful selection and…read moregreat value . I love is a Christian store The young lady attendant she was super nice and welcoming . I know I will be back soon.

Such a cutie little shop!! Inspired by love is such a fitting name for this little shop! Super…read morecute, copy try vibe! The staff are so sweet and the prices are comparable to the villiage!! Support local if you're able and check them out!!

Previous visit (Winter 2019) was 'tire kicking' the inventory at what was then a newly opened…read morefurniture store. This time we were hunting for hard to find size chairs to replace a pair of 25yo Baker brand chairs (yes, we are replacing not reupholstering them given the style just doesn't work for being comfy seating for me now even though a premium brand) for home office tv viewing and reading. This time we experienced this Basset store as possible buyers and in that view my original 4 star bumps up to 5 star experience. DESIGN PROFESSIONALS STAFF & GREAT CUSTOMER SERVICE: Although we gave it a good try thanks to the help of one of the designers, Jamie who has been in the design industry and knows her stuff as well as the Bassett inventory, we couldn't find the right fit of style and fabric combined. But we appreciated the bright large space with ample space to navigate around the items on display as well as the handy design center with fabric samples...custom carpet corner pieces too...and that we could take home large fabric 'memo samples' to look at in our space. The young owner-manager, Chance, models top notch customer care, also weighed in to answer a question that Jamie wanted his help to answer for me. And his looking out for customers was also so for all the store employees. THEIR NICHE & AUDIENCE: The Bassett brand is on the mid range, maybe lower mid range, in prices and for what it is the quality seems very good with customization available in some pieces for wood finishes, fabrics and cushion fills. Some pieces are bench made in the U.S. They offer custom dining table sizes sometimes only found in higher price brands. If you're in the market for furniture in the Treasure Valley, Basset is definitely worth the look and in particular if you're a CHF or RC Willey or Bungalow Home audience shopper I think you'll find options here that may be better quality in similar price points. STYLE OPTIONS: Borrowed from my first review - "From mid-century, to tailored casual, to transitional, to rustic, to modern, to traditional, there are styles for all tastes. Whether you're shopping for apartment or condominium, a whole house or one room in a home or looking for just one piece to finish off a room there are options here scaled to work in almost any space. Whether you're furnishing for hipster single or young couple or growing family or empty nesters or senior living, there seems to be something for everyone..." in this mid range price point. LOCATION: Convenient, just south of The Village, in the former Pier 1 store space, near Bed Bath and Beyond. PARKING: Lots of it in private lot. ACCESSIBILITY: ADA parking in lot. Store is fully accessible.

Absolutely fantastic store! Chance the manager and the…read morestaff were extremely helpful, patient and knowledgeable. They were not "salesy". I wasn't hounded or followed. I had always assumed Bassett was extremely expensive but I was pleasantly surprised! I have been to many of the high-end name stores in the treasure valley and their prices were two to three times the amount for the exact same furniture that Bassett sells. I wish I knew about them sooner! So far I've ordered six dining room chairs and a sectional and have plans to order a console, Ottoman and a coffee table from Bassett. I got to choose from a ton of custom fabrics...many of them performance and Crypton. Thanks Meridian Bassett crew!​

So I recently lost a lot of weight and was not sure what size and style of pants I needed. Britnee…read morepatiently helped me with dozens of pants, explaining the sizes and styles, running to grab new pants for me, and gave me honest feedback. This store had a huge selection to choose from, large dressing rooms, and a friendly environment to relax in. I can't give enough thanks for the help I got and strongly recommend this store to any of ladies of any size. It is by far the best Maurices I have ever been in.

Been here for over a half hour with two clerks and 1 other customer with no aknowledgment, no…read moreassistance with blasting country and weird disco. We frequented the Maurices in Baker City Oregon with the nicest clerks, always helpful and friendly. Attentive but not overboard. At this Maurices off Eagle by Kohls I finally had to walk across store to clerk folding things to ask a question, she sees me coming an LOOKED down. What!? She was disseveled and I didn't even realize the other staff was an employee till I saw her folding things (also ignored us). Both looked like they'd rolled into work after a bender. My daughter had a gift card after her birthday and was looking forward to getting a new outfit. This experience really brought down the fun of that and we left feeling deflated. BTW I was dressed in normal nice work clothes while being ignored by these female employees. I wish I'd been a secret shopper for the company cause they should be sacked.