This review if for the office in Escanaba, MI. I give them one star because the receptionist and the fellow who installed the new dish were very nice, but if there was a zero, it would be too good for the salesman named Mark. He resorts to name calling if he doesn't get his way. Calling me (his customer) stupid and incompetent are inexcusable. There are many complaints from other people about this same type of behavior on Down To Earth's facebook page. If you have a choice, go elsewhere. This is very unprofessional behavior in this day and age. I don't want him anywhere near my house or my family! read more