He and his crew are professional, extremely skilled, and trustworthy. Are they a bit on the pricier…read moreside? Yes. But you get what you pay for and my husband and I would do it again in a heartbeat. You can tell they love the work they do, and don't mind explaining things to you and bring you into the process. They even noticed some things (an outside spigot, a drain for the washer) that needed to be altered / upgraded that had nothing to do with making the bathroom and quietly did it because they cared. My husband I will assuredly be hiring McRae again for the next phase of renovation on our house, and he's done several jobs for our grandparents as well. Safe to say, he's now the family go to.

He is professional, extremely skilled, and ethical. Mr. McRae has worked on many projects for me…read moreover the years. I highly recommend him. His work is excellent. When he bids his on a job it is accurate. He takes pride in his work, clearly discusses what is involved, what he will do and how long it will take. Mr. McRae gladly answers any questions you may have and treats his customers with respect. His work ethic is top notch as are the people who work for him. Again, he is honest and hard working. Don't hesitate to have him work for you. Pam Allsopp Escanaba MI

Chris and his crew are the best, came to our house and removed and then replaced all water lines,…read moreand brought up to code. They were excellent, did a great job for us.

service area is a lie. also lied about availability. spoke with the company, was told they are…read morebooked for a few weeks but could help run new water lines for a bathroom Reno. 10 days later after they had ghosted me after our last communication suddenly it's 6 weeks before he can look at it and months before he's come do it. positives of the company only apply if he wants the work. dont wadte your time!

He put in a new boiler in the basement for my parents and they could not take the old one out of…read morethe basement . They could bring the new in to the basement witch is bigger then the old one . my parents are 90 and 81 and now they have old boiler in there basement

So pleased on how quickly he came over to my elderly parents house to fix their thermostat. He was…read morepleasant, courteous and understanding. He listened to what my parents wanted and made it work. And at a very fair price. I recommend him to everyone.

We were very happy with their service. Derik and Austin took care of everything I needed. Keep in…read moremind they are 4 weeks out for service requests.

From the owner: Premier Heating and Plumbing Inc provides air conditioning, heating,indoor air quality, and…read moreplumbing services in the Iron Mountain, MI area.

I have called this place three times over the past two weeks. The first two times I left a message…read morewith my problem and my phone number and got no response. The third time I finally got through and talk to the lady who said they would call me back and they never did. I was calling for our business to get a new toilet. My boss talked to someone who worked there on top of me calling three times and again no response. On a separate matter pertaining to my home we called and they said they would call us back. We then called back a week later And they finally came out right away. I feel so incredibly defeated. If a business is too busy to come take care of my problem then let me know so I can move onto the next plumber. Don't leave me hanging! I know it's Covid but a 30 second phone call letting me know you cannot take care of my problem would be nice.

Reinhard Plumbing, Fish Creek, has been our go-to for home plumbing servicing for over 20-years…read more You might say we grew up with them. They in every sense of the word take care of us. This past year, they stopped by to check on an issue we had in our "water closet." They saw we were in need of a water heater, and within a month installed a recommended water heater and had it set-up with safe-guards. We found a water leak that was just starting to appear, so the timing was impeccable for troubleshooting. Very grateful to them for grabbing-the-brass-ring and making this happen for us quite unexpectedly, in such a short period of time during the pandemic, and doing such a thorough job. Their loyal service through the years past and years to come is so appreciated, "thank you." We wouldn't have a home if it wasn't for your servicing specifically and in our communities. Laurie

Had these guys out for an AC quote less than a week ago as my old unit bit the dust. Garrett, the…read morenew owner, came out and did the estimate himself. Friendly, upfront, no bs and very fast. This was a thousand times better than my experiences with several other local companies who would struggle to even call me back. Jacobsen's had a last minute cancelation and were able to get me in the same week as my estimate. The crew that came out was FANTASTIC! The guys were very knowledgeable, fast, and extremely friendly and responsive. This was literally the definition of good customer service. Cannot say enough good things about this experience! It really made my week!

I had to have them come back out and fix my water heater they installed incorrectly. They did not…read moreinstall the grounding strap correctly it was loose and caused galvanization on the inside of my pipes which led to a leak at the cold water inlet on the water heater. i'm disabled the water heater is my basement so I didn't catch the leak fast enough and they charged me 270 dollars. i've also noticed that the people they hire have minimal to no experience at all. and the people that own it aren't very nice.

My experience was great! I called because the furnace wouldn't stay running and it was getting…read morecolder in my house. Being new to the area I had no idea who to call. I expects to have to jump through hoops because it was later in the afternoon and wasn't even sure someone would come today. Tom was here within about 20 minutes! Charges were reasonable as well. I was very happy with the whole experience.

If you're looking for an HVAC contractor that is prompt, professional and honest, give Tom a call…read more After Tom provided the service that I had contracted him for and he had left for his next call, I discovered later that day that both my aunt and uncle (separate families) had had Tom serivce their systems in the past several times and were very satisfied. I'd definitely hire Tom again! KathyP

I can't begin to tell you how WONDERFUL Precision Plumbing was... I wish the rating was beyond 5…read morestars as they came to our rescue on the same day that we called them. Our sewer line was accidently severed and we could not use our bathroom facility or tend to other business related problems. Precision Plumbing verified the situation and repaired the broken pipe, provided us with needed supporting pictures and most of all resolved the issue VERY QUICKLY. I would use them again in the future without hesitation.

We came up north Thursday evening. We always turn the well pump off when not here. We turned the…read morewater on when we got in and I could suddenly hear water running. Ran upstairs but nothing. Could still here it and ran down to the basement. Water spraying every where. It was the water feeds running up to the shower. Checked the local Facebook posts and found John listed as being a reputable business. Gave him a call and said he would call back shortly. Sure enough John called back and said he could be here the next morning at 7:30am. He arrived right on time. After some connections checked it was found that it was a riser pipe that had been hit with a trim nail years ago. Had to cut open the wall, put a new piece in and tested. Thanks so much for the timely and quality service.

would not recommend them at all . They installed a bunch of stuff didn't even need . charged 3…read morehours didnt even work for 3 hours . Left my dryer out on my porch didn't put back where it should have been put . Asked to have washer hook up when made appointment but guy said he didn't have time and left . Then when I called and explained what was not done was told to find someone else to do job .

The plumber was domineering and outright rude, and his gestures were threatening. He did not…read morerespect the boundaries I was attempting to establish when I tried to de-escalate his aggression toward me. His company, whom I did not talk to about his inappropriate behaviors, added a message to my record stating not to do business with me again. I discovered this message when I called to have the plumber's work evaluated due to possible issues I was having regarding his work. The Office Manager stated although she and the others in the office did not work for Trudell when this occurred, I would have to discuss this further with the owners since they already had a conversation with me and made the determination not to do business with me. I responded that I had not talked with the owners and that the phone number she stated was in error. It became apparent the plumber had misrepresented me to the owners, and the owners did not care to investigate what had occurred. I waited a few days to see if the owners would contact me, but since they did not, I decided to review this company with a red flag warning with a comment "Very Poor Customer Service."

We called about a leaking pipe under the house. While they were under the house, they discovered…read morethat it was our baseboard heating that was leaking. While he was under the house I told him that the clean out valve under the kitchen sink was also leaking. Turned on the water to show him and he agreed, it was leaking. We also discussed a leaking Moen kitchen faucet and he took a picture of it to get the replacement part. While they were here, we also discussed possibly replacing our water softener. 5 months later having heard nothing from them, I asked if he could recommend a faster plumber. He said they never came back because we didn't reply to the estimate he sent us for a water softener. We never received an estimate or a bill. The water softener was not our main priority when we called him. Our main priority was the leak under the house which was fixed our heating company. No, I'm no plumber but as a retired Navy veteran, I understand that fixing the leak is always the main priority when multiple tasks are needed. If a light fixture was not working in the room where the leak was located, the priority would not be getting an estimate on replacing the light fixture. The main priority should always be stopping the leak. I would think that might translate to the plumbing industry also. We had three leaks and they fixed none of them. We did not call them out here to mail us an estimate for a water softener. We called them out here because we had leaks. This isn't rocket science. To top it off he said he wouldn't come out here even after finding out that we didn't get his estimate because he didn't like my attitude. Well I'm sorry, but after waiting 5 months and hearing nothing back from them I think I'm allowed a little leeway in temperament. He had our landline number, cell phone number and address but we heard nothing from him. He said because he didn't hear back from us, that's why he didn't come back to fix the leaks. So I guess the bottom line is if he can't sell us a water softener, he's not going to fix our leaks. I guess all he saw was dollar signs when we asked him to send us an estimate for a water softener. Poor customer service and zero follow-up with the customer will lose you money every time. He said he didn't call us because he didn't want to bother us. Unfortunately the US postal service is not as reliable as it once was so he was never going to hear from us. I doubt we will ever see his estimate, late or otherwise. From my point of view, we called about leaks under the house and in the kitchen sink and got no help. He got upset when I called him out him about not getting in touch with us, and he was very rude about it. I'm not the bad guy here. I'm just the customer with leaking plumbing in the house 5 months after calling this guy. Buyer beware.

I have used Nerat's for several jobs from heating, air conditioning, and plumbing…read more They are precise and reasonably priced, their craftsmanship is extremely good and thorough, I will only use them because they get the job done right the first time! There are to many others out here that are half ass and will do a half ass job, not Nerat's! You can count on them.