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Down The Road Motors

4.0 (4 reviews)
Closed • 10:00 am - 6:00 pm

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Vision Hankook Motors - Dried, crusty coolant.

Vision Hankook Motors

(118 reviews)

Got my first loan car there. Car was clean and drives like a dream. Very communicative with me as…read morewell. Thank you

Avoid Vision Motor and avoid Mateen…read more I rarely write reviews, but my experience here was so unprofessional and misleading that I feel obligated to warn others. I was in the process of selling my Tesla Model X when Mateen from Vision Motor reached out. From the very beginning, the communication was confused, inconsistent, and frankly concerning. First red flag: Mateen initially messaged me as if he was trying to sell me the exact same Tesla Model X--same year, same mileage--that I was selling, listed for around $25k out the door. He asked if I wanted to come test-drive it, which is when I had to clarify that I'm the seller, not the buyer. Once that confusion was cleared, I asked what they would offer. His response? $15,000. Meanwhile, they're advertising the same vehicle for ~$25k. That's not a reasonable margin--that's a blatant lowball and completely predatory. Second red flag: Weeks later, while I was on vacation, Mateen reached back out claiming they were now "interested at my asking price of $23.5k-$24k." At that point I agreed to bring the car in for inspection once I returned. A few hours later, Mateen suddenly changed the story again--telling me the offer was back to $15k, and that he'd "have to talk to his boss" for anything higher. At this point the behavior was so inconsistent I called the dealership. I spoke with Mariam, who somehow managed to be even more confusing. She contradicted Mateen, then told me the dealership was not interested at all--the complete opposite of what he had just said. Between Mateen and Mariam, the dealership showed: * Zero professionalism * Contradicting information every time they texted * Bait-and-switch-style behavior * Unreliable and inconsistent offers * Lack of basic understanding or internal communication * Pressure tactics and lowballing that border on predatory I have screenshots of the full conversation showing Mateen changing numbers repeatedly, denying obvious mistakes, and backtracking after getting caught. Bottom line: Vision Motor feels like a stereotypical shady used-car operation--confused, non-committal, and willing to say anything to get you in the door. If this is how they treat someone selling a car, I can't imagine how bad the experience would be for a buyer. Save your time and avoid this place. There are plenty of reputable dealerships in Orange County--Vision Motor is not one of them.

Down The Road Motors - carbuyers - Updated May 2026

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