My cats can handle being alone for a few days but my daughter's cat has major separation anxiety…read more Mine will eat when they're hungry and so their food will last a few days. Hers? When presented with four days of food, he's going to eat all of it and get sick. So it was time to bring Goose to Pet Palace. A wonderful clean facility. Lots of space, lots of light and yes, the cats are in a special side room with an exclusive door. When Pet Palace called and told us that Goose wasn't eating, I headed over to check on him. I brought some of his special treats and got to see exactly how he's spending his time. It's a nice big space - around three feet wide and six feet high with three levels. It's like a little apartment. And yes, clean. With his treats, Goose was happy. And he was happy to have me visit. So yeah, I'm really happy that while my daughter visited friends, Goose is good, the trip was good and my daughter is home now. [Review 20806 overall - 3505 in North Carolina - 1790 of 2023.]

Pet palace is amazing and so great with my Pepper. He loves coming here. Pepper always leaves…read morehappier than he arrives

This is a great company. Everyone was really sweet and careful with my pet. The pawgress report was…read moreso cute and helpful to know how my pet was doing.

We had a very poor experience with our recent boarding stay. When we picked our dogs up, both were…read morecovered in urine, and no one mentioned anything at checkout. Our dogs are fully house-trained and can hold their bathroom breaks for long stretches, so this was very concerning. One of our dogs also came home with two bite marks, and we were never notified of any incident during their stay. We've boarded here before and have noticed our dogs consistently come home very dirty, but this experience crossed a line for us. Unfortunately, we won't be returning.

We had been told that our dog was not compatible for boarding by another facility. Our dog is not…read moreaggressive and well socialized. In fact his love for daily visits to the dog park are why we prefer boarding him over having someone watch him at our home. Club Fetch had the notes from the other facility and chose to give our boy a chance. They sent daily report cards evaluating his behavior with photos and took excellent care of our dog. When I picked him up they said that he was an angel and was welcome to stay there anytime. Club Fetch gives us great peace of mind. We are so thankful to have a safe and loving place to care for our dog when we have to be away.

It started when I submitted an appointment, through their website, I submitted one and then called…read moredue to a timing mistake, no one answered or even called back. The day of the appointment, I went in to the facility they said there was no appointment. They then proceeded to look at my records for my pet and stated "You need every single distemper shot in the series to be seen. NC state law." Upon a simple google search, the only shot required by law is the rabies shot (which my dog has). I was refused grooming for no reason by an ill informed staff team. Not to mention the lack of customer service by not having a booking system that works and lack of basic phone etiquette.

Michelle helped us plan and throw a 10th birthday party for our sweet doggo Tessie and she went so…read morefar above and beyond! She helped us procure custom dog cakes that were precious and really reasonably priced before the event. When we arrived she had set up a big birthday girl banner, a cute custom table sign with tessie's photo, a birthday bandana and tablecloth, and we had no idea those were coming! The bartender Jamie was also incredibly kind, helped us with plates and napkins and a knife to cut the doggie cakes. We had such a lovely time and Michelle went out of her way to help make it super special! We loved every bit of it and can't thank them enough!!

Love taking our dogs to Lucky Dog for socializing in a safe environment. Enjoy the bar and variety…read moreoffered.

Caring Kind Loving…read moreClean Compassionate The doctors take time to talked to us. The listen and answer all our questions They call after with updates when our animals our sick

We've been coming to SCAH for 2 years after our son and daughter told us of the great experiences…read morethey have had here with their 3 dogs. I never feel rushed, and haven't had long waits either. If my dog needs to be seen, they make room for us or refer us somewhere immediately. We have a happy Boxer, Shepsky, and 2 Goldens between us, with the support and care we get at Steele Creek.

We have been going here for about 8 months now and they have been GREAT! Our dog Penny is energetic…read moreto say the least and always seems to find the mud/dirt every time but they are very patient with her and always send her back the way we brought her. Penny is always excited to go there and see all of her friends and playmates. She gets to play her heart out while she's there and she's pooped when she comes home. They also take awesome pictures of your pups and send them to you! I would recommend this place to anyone!!

My dog, Piri absolutely lives this place. They treat her so well and she gets to play all day and…read morealways comes home tired. I highly recommend it!

Dr Wolf & all the staff are always wonderfully attentive and compassionate. We trust them…read morecompletely with our dogs.

I've been using Creature Comforts for over 7 years. When I moved to Charlotte I was looking for an…read moreestablished family business. I found Mark and he has been the best! I trust him and his sitters to take excellent care of my babies, be respectful of my home and do a good job.

I love Little Friends Pet Sitting & Dog Walking…read more I went out of town for Memorial Day weekend and had Devin come into my apartment to take of my cat Mia. Because I am a total helicopter mom. I had left instructions of how much to feed her, vet name and number, emergency vet number, etc. , etc. And this is after Devin came into my apartment and I had gone over everything with her! Devin texted me, took pictures and gave me a detailed description of how Mia was doing when I was gone. She cleaned her kitty litter, tried to play with her and even gave her treats! Mia hid from her but by the second day she actually came out of her hiding place. When Devin texted me that, it made me so happy! I did not worry at all about how Mia was doing by being alone because I knew that she was in good hands. I really enjoyed myself without having to be stressed out! It was so wonderful. I will definitely be using them again!

Taylor provided wonderful care for our elderly dog while we were out of town. She gave him lots of…read moreattention and love, and took it upon herself to do little extra things as well. We wouldn't hesitate to have her come back!