Oakes Pond management is wonderful. Aileen and the office staff are caring and most importantly,…read morevery professional. They are as accommodating and fair as they can possibly be and oh, so nice about it. My husband and I moved here over 10 years ago and wouldn't consider living anywhere else. Management and maintenance are the best for us

We've lived here 5 1/2 years and we love it. When you see all the features in the apartment and add…read morethe pool, gym and community center it's a good deal. The office staff is extremely helpful and the maintenance staff is beyond top notch.

I recently completed my stay at Valley and Bloom, and I want to be very clear: the on-site…read moremanagement team led by Magda and Reggie is the sole reason this review has any positive stars. They are exceptional at what they do--professional, kind, responsive, and genuinely committed to keeping the building clean, functional, and welcoming. Their team works early mornings, late nights, and everything in between. They are the heartbeat of the property, and any praise this building receives should go directly to them. Unfortunately, the ownership and corporate leadership behind Valley and Bloom--LCOR--operate at the opposite end of the spectrum. My experience with the owners was unprofessional, dismissive, and at times completely negligent. Parking Garage & Security Issues The garage is marketed as a benefit of living here, but what they don't tell you is that it's owned under a separate LLC. When my car was hit--causing $1,700 in damage--there was zero accountability. The building has cameras only at the entrances, not throughout the garage, and ownership made no effort to help identify what happened or take responsibility. It's promoted as part of the lease, yet structured in a way that shields them from liability. Construction Delays A "two-week" second-floor rehab project dragged on for more than two months. During this time, access to the main level was frequently blocked. They brought in day laborers from Pennsylvania, which may explain the delay, but what's worse is that tenants continued paying full rent despite the inconvenience and reduced access. Internet & Data Security Concerns The building's internet offering--also owned by the same parent company--raised serious red flags. Management has access to passwords for tenant access points, and during one troubleshooting call with a help desk in Asia, I was given access to a neighbor's access point as a way of "testing" my end device. This is a complete breach of security and privacy. When I raised these concerns to LCOR's COO, Mike Hogentogler, I received no response to either my email or voicemail. After eight years with the company, perhaps he doesn't feel the need to acknowledge "petty renters" paying $3,400 a month. Final Thoughts To be clear: Magda, Reggie, and their team earn a 5-star rating. They are outstanding people doing the work that corporate leadership fails to support. I would recommend them for any property management role--they are the only bright spot in my experience. My experience with LCOR--the ownership--was genuinely awful. The lack of accountability, poor communication, questionable data security, and total disregard for tenants make them a company I would never do business with again. I moved into Valley and Bloom after a house fire, with insurance covering most of my costs. If I had been paying out of pocket, I would have chosen a different place to live.

This was hands down the worst experience applying to a "luxury" apartment building (and I use that…read moreterm loosely) I've ever had. Reggie is your typical "nice guy" salesman, but don't be swindled by him. After we applied, they spent over 3 weeks dragging their feet and making up every excuse in the book on why it took so long for my application to get approved. Everywhere else it only takes 1-2 days. And it ONLY took 3 weeks because I kept calling and asking for updates...otherwise, they won't update you or remember to even submit your application. After stealing our money for the deposit, it still took me multiple attempts to contact them for them to say "oh yeah, we've been meaning to call you, the apartment you applied for actually isn't available. But don't worry! We'll get you in an even smaller and more expensive unit!" No sorry, no discount, no nothing. We lost a month waiting to hear back from these people and now are left scrambling to find housing last minute. They even seemed offended when I demanded a quick refund- and again, zero apologies and said the refund would take up to 10 days even though the whole mess was their fault. Brian actually hung up on me mid-sentence as I was asking for my refund, which is alarming. We had to reach out to LCor/Terri Burkett just to get our money back because this place is run like a scam. Save yourself the headache and apply to literally ANY other apartment. Unfortunately I didn't see the low yelp ratings a month ago, which now make sense.

Absolutely worth every penny if you're considering doing a large or complex project. The HousePlay…read moreteam was a pleasure to work with and took care of everything: design, materials, permits, etc. Their construction was also very tidy as they would put up plastic partitions and vacuum any debris. Niall really went above and beyond with the details of our renovation. The whole process was hands off for us and we would absolutely reach out to this team again!

We are so pleased with the work that Houseplay Renovations did on our home and we felt that we were…read morein such great hands from the onset of the project. Tammy, Veronika and Niall are all a pleasure to work with and great at what they do. Houseplay is thorough, organized, professional, and reasonable. They worked on our nursery while we were awaiting the arrival of our baby girl and we couldn't be happier with how the room turned out. We would definitely work with Houseplay again and we highly recommend them to anyone looking for a contractor that checks all of the boxes.

Had an amazing experience renting out my apartment through broker Conrad Martin…read more He walked me through each step of the process and was available through email/phone/text at pretty much anytime of the day/night. He did everything from giving me recs on how to have my apartment ready to cleaners/repair people, literally anything you can think of. Was proactive, would give me step by step guidance, and spoke with me personally when I would have any confusion. Would recommend Conrad and cooper&cooper to anyone in the market for either rentals or purchases!

I recently leased an apartment in New York City with the great work of Kate M. from Cooper &…read moreCooper. She took great care to understand our preferences, and book a combination of tours between listings we found, and listings she found - some even before they hit the market. Kate was patient and dedicated in our search - spending in total about an entire week of touring until we found the apartment we were looking for. She was very responsive - and even toured units for us when we were unavailable. I would absolutely recommend Cooper & Cooper, and especially Kate!

My family you to live here for about 20 years it was always safe and spacious I think my grandma…read morewould still be there she didn't pass

I live here. It's a great building! It's safe, clean, there are constant upgrades, parking, and…read morenice people. This has been the best move I've made and hope to live here for the years to come.

My wife and I recently bought a house, and Ari was referred to us. From the moment we started…read moreworking with him, Ari was totally on the ball and made us feel comfortable with the process. He patiently explained things that were over our heads, and always made himself available. I highly recommend him!

I am a first time home (co-op apartment) buyer and was not familiar at all with the mortgage…read moreprocess. Ari guided and advised me through the entire process from the very beginning to the closing. In addition, Ari kept me informed on the changing interest rates on mortgages and advised me on when I should close to avoid increases in mortgage rates. Also, the common misconception is that mortgage brokers cost more and charge fees that a traditional commercial bank does not charge. That is not true but don't take my word for it, call Ari yourself and for your first question, ask him about fees and costs. I highly recommend Ari and will certainly use him on all future real estate purchases and refinances.

I'm a huge Folson Group fan. NYC gave our Washington Heights co-op a big fat red F for its energy…read moreefficiency, a rating that I see each and every time I walk through our building's front doors. Our board recently engaged The Folson Group to reduce our building's expenses while improving our rating, and we're already seeing the benefits. They have unparalleled knowledge of NYC's co-ops and condos, and their pragmatic, positive approach and proven results will win over even the most cynical board. The cherry on top? We had to pay NOTHING up front because they take their fee from whatever they save the building. In other words, their skin is fully in the game.

From the owner: The Folson Group specializes in helping NYC co-op and condo boards find the right property…read moremanagement company for their building. Property Management Search Services: Unlike property management firms that manage buildings, we're independent consultants who work exclusively for boards. We guide you through comprehensive RFP processes, shortlist qualified firms, moderate interviews, negotiate contracts, and manage the transition to your new management company. We evaluate 500+ NYC property management firms and have zero financial incentive to favor one over another. Additional Services for Boards: Cost Reduction: Contingency-based savings on operating expenses and capital projects (you only pay if we save you money) Strategic Advisory: Objective guidance on major board decisions, capital planning, and governance Project Management: Oversight of capital repairs, renovations, and compliance projects Featured in: Habitat Magazine, The Cooperator Serving: Manhattan, Brooklyn, Queens, the Bronx, and Westchester County

Elana Delafraz was extremely helpful in finding and securing my apartment. In particular, her…read moreresponsiveness and guidance made (a usually stressful) process smooth and straightforward. Would recommend to anyone in search of their next home.

Had the pleasure of working with Elana D. to find my new apartment in the East Village. So amazing…read moreand communicative through the entire process--excited for my move-in.