ok so I don't really write reviews but felt like i should for these guys. I have 2 properties in NJ…read more(one in kearny area, one further out) and was having a really hard time keeping up with everything especially the compliance stuff which honestly goes over my head half the time. Someone referred me to RPPM and I called them kind of skeptical bc I've had bad experiences before with management companies that just take your money and don't really do much. But these guys are different. John was straight with me from the jump, explained everything they do, didn't oversell it. They handled some violation issues I had pending and I didn't have to stress about it. Communications with my tenants have been way more professional than when I was doing it myself lol. I used to just text my tenants which I know is not the right way to do it. Only thing I'd say is sometimes I wish they responded a little faster but honestly when they do get back to me everything is thorough and correct so I think its just they are busy and doing things right rather then rushing. Not really a complaint just something I noticed. Overall very happy. Would def recommend to other landlords in NJ especially if your portfolio is growing and you cant manage everything yourself anymore. 5 stars from me

One of RPPM strongest qualities is their communication. They are clear, timely, and consistent,…read morewhich builds trust and makes working with them easy. Questions are answered directly, updates are provided without having to chase them, and expectations are set clearly from the start. Their professional skill shows in how smoothly issues are handled and how well they navigate complex situations. It is clear they know what they are doing and take their responsibilities seriously. Based on my experience, RPPM stands out for strong communication and competence, and I would recommend them without hesitation.

John, Heather and Joe are the best! We have used Good Hands to check on our home whenever we are…read moreaway for more than a couple of days. We have been away at times for a month or more and it has been very reassuring to have them make sure that the house was secure. They are very flexible and willing to accommodate special requests, like watering plants and monitoring fish tanks.. We have found them to be reliable and thorough and highly recommend Good Hands

From the owner: Fully Licensed, Bonded and Insured Residential Property Management Company. Some services include:…read moreHome maintenance, Vacant home watch, Income property management, Seasonal maintenance, Home repairs, Concierge services, Free home rental value analysis, Free home sale value analysis, Lease preparations and renewals, Complete property management and more.

Rented from RW in Richmond, VA for 2 years. Nice house but not maintained well. Nails sticking out…read moreof the steps, leaky roof, etc. They were usually quick about fixing the few things that went wrong with the house. I think that had more to do with the actual owner of the house being a nice person more so than RW actually doing a good job. The last few months we had a bad mold problem in the kitchen, the roof leaked along the wall and it soaked the drywall causing a pretty nasty mold problem. We filed a "meld"; which is the app they use for maintenance. They came out, saw it, pinpointed the leak in the roof and fixed that. Said they'd come back to re-drywall the mold that was taking over the kitchen -- They never did. After 4 weeks we created another "meld" and they did nothing. We only had a few months left in the house and when it came time to move, we painted all the walls except that one wall with the mold, which was now flaking off and falling onto the kitchen floor... Despite us being good tenants, they charged us for them painting the house - almost $1,000. They took it out of the security deposit. It's so frustrating, because we asked them twice to fix it. They stalled, then took our money to fix it. Oh! They do give you an option to "dispute" their findings. But the process that involves is all internal to RW. So of course they're going to come to the same conclusion. To top it off, they sent the 1/4 of our deposit as a check to the wrong address. A random address out of state. I believe they did that intentionally because I expressed my frustration with them. Now we're being told " If the check was cashed by the people they sent it to, they can't do anything about it."

Two South Willow is a beautiful apartment complex right in the heart of Montclair. The Welcome desk…read moreis always available and quick to resolve an issue or something you need help with. Dana helped us with the move in process and it was super smooth. Sean is always ready to help and Anna is the sweetest. Really great experience with them. Love how easy it is to get a hold of maintenance as well and the quick response. The only reason why we didnt put five stars is because our apartment faces Bloomfield Avenue and the road noise takes some getting used to.

The building is in a great location & has awesome amenities. You can't beat the view from the…read morerooftop or access to an enclosed parking garage. The staff here are top notch, maintenance is efficient & friendly, the building is super clean, and the resident coordinators (Dana, Sean, and Anna) are always helpful and make us feel right at home. Grateful to have found such a well-rounded neighborhood here in Montclair!

I have been working with MIG property management for many years and Anthony is amazing. He takes…read moregreat pride in all the properties he manages and makes sure every unit will provide a great home to tenants. Anthony has a large network of electricians, plumbers, handymen, and contractors to ensure things get fixed promptly and correctly. He is highly recommended to anyone seeking help in managing a property they own and to anyone looking to rent a great place to live.

From the owner: Our teams only focus is to match quality tenants with responsible property owners. We offer a full…read morerange of property management services in Essex, Hudson & Union counties with a focus in Newark NJ.

I'm an owner in a condo community and have had constant issues that have not been addressed though…read moreI have been in constant contact with them. We pay Cedarcrest tens of thousands of dollars every year and they do very little besides sending out payment books. Main issues: -Lack of timely responses, if any at all -Changes in assigned property manager and assistants so we're always in transition mode and no one knows what's going on -Lack of continuity so I have to explain my situation to each new person -Manager is not familiar with our bylaws or real estate law which forces an -Over reliance on lawyer and that we have to pay for every query -Directors and owners are difficult to reach and lack accountability Community wide there are so many complaints. Terrible service. Inept and unfriendly staff. Organizationally, Cedarcrest seems to be a mess so that brings chaos into our community.

Since Cedarcrest has taken over our bldg's. management, I have found their staff (both Guy and…read moreHeather) to be professional and courteous, willing to help and respond to any concerns whether via e-mail or in person. Their office hours and their open door policy is a great improvement over the previous mgmt. company. I just wish other residents would stop complaining and throwing blame at issues that were caused by and ignored by our previous Board and mgmt. company. With over 400 apartments, they surely have their hands full in dealing with many issues and personalities.

Unhelpful and rude . Toni has deplorable customer service skills. As unprofessional as it gets.read more

This is the worst management company ever. Our property manager Toni is absolutely useless. She…read moreis rude, sits on her a**, is unresponsive, acts like everyone is beneath her even though we all pay her salary. I have had a terrible leak in my condo now for several years and they keep sending one contractor to fix the problem. Their problem solving trick is to clean out the gutters. really?? how is that going to help and after trying it for the last few years you would think it's not working. In addition, the owner Phil is a bigger jerk than the people he hires. I am not sure why the board doesn't fire the damn company and get someone else on board to do the job right. BTW my condo still has horrible leaks, which has damaged my walls, ceilings, and now i believe i have a mould problem with an 8 month old baby in the condo. I am in the process of taking legal action against them for negligence. If anyone out there is looking to hire them to manage their property, beware. Please, please, please don't hire these horrible team of workers.

551 Centre Street Apartments are a nightmare (part of East Gate and managed by Legacy). Bugs,…read morenoisy neighbors, horrible washer/dryer sheet smells in apartments that also permeate throughout everything in your apartment (including my $1,700 mattress that I had to throw out b/c it smelled so bad!) and into your cars as the vents are full of lint that fall on vehicles. Cars were flooded in the past and were destroyed - as such, tenants moved out. If you have an issue with a noisy, harassing neighbor, you need to take them to the Nutley Court yourself as management will NOT intervene and abide by the Lease you sign. They also play funny with $ they owe you when you vacate. Steer clear and look elsewhere! I hope this doesn't get taken down as they pay companies to remove bad reviews.

Worst management and place ever! When we initially moved in…read more2017, it was good. However, the last 3 years were very bad. We resided there from 2017 to 2023. First, be careful if you still live there, as they stole $565 from our security deposit. Management sent an email stating that they would charge a cleaning fee, but then ultimately they used a portion of our security deposit to replace the washing machine?!! Which we left in a good condition!! We will be contacting a lawyer regarding that. If you are thinking about renting there, let me tell you about the issues we faced there in the last 2 years. Our packages were getting stolen, and the management did not do much until, we, "the residents", started reporting the incidents to the police, and the person who was stealing the packages still lives in the building until this moment! More than once , there was an unleashed pitbull running around the cars and in the kids area! Of course, I called the management and they did nothing as usual. Also, they charged us an entire month of rent for an empty apartment despite that we lived there for 6 years, and we never were late a day to pay our rent on time, even during COVID. A 45 days notice was not enough for them I guess! During our last year there, I didn't feel safe, and it was not worth the $2500 we were paying. We are glad to be out of this complex, and I will never recommend it to anyone.