ok so I don't really write reviews but felt like i should for these guys. I have 2 properties in NJ…read more(one in kearny area, one further out) and was having a really hard time keeping up with everything especially the compliance stuff which honestly goes over my head half the time. Someone referred me to RPPM and I called them kind of skeptical bc I've had bad experiences before with management companies that just take your money and don't really do much. But these guys are different. John was straight with me from the jump, explained everything they do, didn't oversell it. They handled some violation issues I had pending and I didn't have to stress about it. Communications with my tenants have been way more professional than when I was doing it myself lol. I used to just text my tenants which I know is not the right way to do it. Only thing I'd say is sometimes I wish they responded a little faster but honestly when they do get back to me everything is thorough and correct so I think its just they are busy and doing things right rather then rushing. Not really a complaint just something I noticed. Overall very happy. Would def recommend to other landlords in NJ especially if your portfolio is growing and you cant manage everything yourself anymore. 5 stars from me

One of RPPM strongest qualities is their communication. They are clear, timely, and consistent,…read morewhich builds trust and makes working with them easy. Questions are answered directly, updates are provided without having to chase them, and expectations are set clearly from the start. Their professional skill shows in how smoothly issues are handled and how well they navigate complex situations. It is clear they know what they are doing and take their responsibilities seriously. Based on my experience, RPPM stands out for strong communication and competence, and I would recommend them without hesitation.

John, Heather and Joe are the best! We have used Good Hands to check on our home whenever we are…read moreaway for more than a couple of days. We have been away at times for a month or more and it has been very reassuring to have them make sure that the house was secure. They are very flexible and willing to accommodate special requests, like watering plants and monitoring fish tanks.. We have found them to be reliable and thorough and highly recommend Good Hands

From the owner: Fully Licensed, Bonded and Insured Residential Property Management Company. Some services include:…read moreHome maintenance, Vacant home watch, Income property management, Seasonal maintenance, Home repairs, Concierge services, Free home rental value analysis, Free home sale value analysis, Lease preparations and renewals, Complete property management and more.

Rented from RW in Richmond, VA for 2 years. Nice house but not maintained well. Nails sticking out…read moreof the steps, leaky roof, etc. They were usually quick about fixing the few things that went wrong with the house. I think that had more to do with the actual owner of the house being a nice person more so than RW actually doing a good job. The last few months we had a bad mold problem in the kitchen, the roof leaked along the wall and it soaked the drywall causing a pretty nasty mold problem. We filed a "meld"; which is the app they use for maintenance. They came out, saw it, pinpointed the leak in the roof and fixed that. Said they'd come back to re-drywall the mold that was taking over the kitchen -- They never did. After 4 weeks we created another "meld" and they did nothing. We only had a few months left in the house and when it came time to move, we painted all the walls except that one wall with the mold, which was now flaking off and falling onto the kitchen floor... Despite us being good tenants, they charged us for them painting the house - almost $1,000. They took it out of the security deposit. It's so frustrating, because we asked them twice to fix it. They stalled, then took our money to fix it. Oh! They do give you an option to "dispute" their findings. But the process that involves is all internal to RW. So of course they're going to come to the same conclusion. To top it off, they sent the 1/4 of our deposit as a check to the wrong address. A random address out of state. I believe they did that intentionally because I expressed my frustration with them. Now we're being told " If the check was cashed by the people they sent it to, they can't do anything about it."

Loved living here at TSW! Location was fabulous. Neighbors were considerate and friendly…read more Amenities were awesome, especially fitness center and rooftop patio. But what really set the place apart notch above was the staff, especially Carlos who leads the maintenance staff. He set the bar on timely, caring, and effective response to any and all issues. He's a real credit to the organization whose effort and attitude reflect well on life at TSW.

Do your homework and talk to current residents before signing a lease here…read more When we moved into this building, it was beautiful, well-maintained, and well-managed by Urby. Since management changed to Bozzuto, our experience has been dramatically different. Before signing a lease, prospective tenants should speak directly with current residents rather than relying solely on what they are told during the leasing process. In our experience, communication from management becomes extremely difficult once you are a resident. Phone calls and emails frequently go unanswered, and unlike the previous management company, whose office was accessible to residents, the management office is now generally kept locked. One of the biggest changes was the elimination of the front-desk concierge, which had been staffed from approximately 7 a.m. to 11 p.m. The concierge received packages, greeted visitors, and provided an important level of security. The current package-room system has been extremely frustrating. We have had numerous packages go missing or appear days or even weeks later. When residents ask management for help locating missing packages, there seems to be little or no follow-up. Grocery deliveries have even been left outside at the curb. Security has also become a concern. Without the concierge, we regularly see people we do not recognize in the elevators and stairwells. Residents have also dealt with serious maintenance and cleanliness concerns. There have been widespread complaints among residents about roaches, as well as reports of rodents and droppings in common areas. The trash and recycling rooms on each floor can feel like one large open garbage can, and residents have reported seeing roaches crawling on the floors of these rooms. Yet when residents have raised pest concerns, they have often been told that the problem is isolated to their individual apartment rather than seeing the issue proactively addressed building-wide. Other issues residents have experienced include leaking or malfunctioning air-conditioning units, residents going extended periods during the summer without functioning A/C, flooding in the parking garage during heavy rain, staining on vehicles parked in the garage, poorly maintained common areas, and outdoor rooftop furniture with what appears to be black mold. The recently renovated hallways were fitted with off-white carpeting that became noticeably stained almost immediately, and there have also been problems with pet urine and odors in elevators and hallways. Residents pay a monthly amenity fee, yet the rooftop and rooftop lounge are sometimes unavailable because they are reserved for Bozzuto's corporate events. There have also been complaints about substantial move-out charges for relatively minor wear. One other thing prospective residents should keep in mind when looking at this building's Google rating: management actively solicits Google reviews from residents. Given the level of frustration we have heard from many current residents, I strongly recommend speaking directly with people who actually live here rather than relying solely on online ratings and reviews. What makes all of this especially frustrating is the lack of communication and follow-through. Problems are too often minimized, dismissed, or left unresolved. This was once a beautiful, well-maintained building with accessible management and a strong emphasis on resident service. Our experience under the current management has been a major decline from what the building once was. Before signing a lease, talk to the people who actually live here.

I have been working with MIG property management for many years and Anthony is amazing. He takes…read moregreat pride in all the properties he manages and makes sure every unit will provide a great home to tenants. Anthony has a large network of electricians, plumbers, handymen, and contractors to ensure things get fixed promptly and correctly. He is highly recommended to anyone seeking help in managing a property they own and to anyone looking to rent a great place to live.

Great, honest, helpful. Definitely a good place for great service. Anthony was more than a pleasure…read moreto speak with.

Since Cedarcrest has taken over our bldg's. management, I have found their staff (both Guy and…read moreHeather) to be professional and courteous, willing to help and respond to any concerns whether via e-mail or in person. Their office hours and their open door policy is a great improvement over the previous mgmt. company. I just wish other residents would stop complaining and throwing blame at issues that were caused by and ignored by our previous Board and mgmt. company. With over 400 apartments, they surely have their hands full in dealing with many issues and personalities.

Horrible management company. I live in a condo complex in Verona, New Jersey and they provide…read morenothing in terms of services or support. The place is falling apart and the monthly rates just keep on going up with no valid explanation as to why. I'm paying over five hundred dollars a month and we have literally nothing to show for it. Are we supposed to be happy that the trash gets picked up? And half the time they can't get that right either. What a mess.

Unhelpful and rude . Toni has deplorable customer service skills. As unprofessional as it gets.read more

This is the worst management company ever. Our property manager Toni is absolutely useless. She…read moreis rude, sits on her a**, is unresponsive, acts like everyone is beneath her even though we all pay her salary. I have had a terrible leak in my condo now for several years and they keep sending one contractor to fix the problem. Their problem solving trick is to clean out the gutters. really?? how is that going to help and after trying it for the last few years you would think it's not working. In addition, the owner Phil is a bigger jerk than the people he hires. I am not sure why the board doesn't fire the damn company and get someone else on board to do the job right. BTW my condo still has horrible leaks, which has damaged my walls, ceilings, and now i believe i have a mould problem with an 8 month old baby in the condo. I am in the process of taking legal action against them for negligence. If anyone out there is looking to hire them to manage their property, beware. Please, please, please don't hire these horrible team of workers.

551 Centre Street Apartments are a nightmare (part of East Gate and managed by Legacy). Bugs,…read morenoisy neighbors, horrible washer/dryer sheet smells in apartments that also permeate throughout everything in your apartment (including my $1,700 mattress that I had to throw out b/c it smelled so bad!) and into your cars as the vents are full of lint that fall on vehicles. Cars were flooded in the past and were destroyed - as such, tenants moved out. If you have an issue with a noisy, harassing neighbor, you need to take them to the Nutley Court yourself as management will NOT intervene and abide by the Lease you sign. They also play funny with $ they owe you when you vacate. Steer clear and look elsewhere! I hope this doesn't get taken down as they pay companies to remove bad reviews.

Worst management and place ever! When we initially moved in…read more2017, it was good. However, the last 3 years were very bad. We resided there from 2017 to 2023. First, be careful if you still live there, as they stole $565 from our security deposit. Management sent an email stating that they would charge a cleaning fee, but then ultimately they used a portion of our security deposit to replace the washing machine?!! Which we left in a good condition!! We will be contacting a lawyer regarding that. If you are thinking about renting there, let me tell you about the issues we faced there in the last 2 years. Our packages were getting stolen, and the management did not do much until, we, "the residents", started reporting the incidents to the police, and the person who was stealing the packages still lives in the building until this moment! More than once , there was an unleashed pitbull running around the cars and in the kids area! Of course, I called the management and they did nothing as usual. Also, they charged us an entire month of rent for an empty apartment despite that we lived there for 6 years, and we never were late a day to pay our rent on time, even during COVID. A 45 days notice was not enough for them I guess! During our last year there, I didn't feel safe, and it was not worth the $2500 we were paying. We are glad to be out of this complex, and I will never recommend it to anyone.