It's been more than two weeks since I visited the store. Salesman came over and Did the measuring…read more brought samples and then absolutely nothing. No estimate no email telling me estimate was coming. Luckily There are other stores in the area I suggest you stay away from this one

Luis, the installer did a fantastic job (with his helper), was very pleasant and very attentive to…read moredetail. I would highly recommend his work. Great job Luis and thanks.

Very knowledgeable salesperson. Loads of technical knowledge. Good information to help make…read morecomparisons.

The installation and the carpet itself are amazing, and I'm very satisfied with the quality of the…read morework. We had two installers arrive, though they did not provide their names. The installer with dark skin was incredibly kind, respectful, and hardworking, and I truly appreciated his professionalism. Unfortunately, the lighter skin installer was extremely unprofessional. He used profanity throughout the entire installation and made several disrespectful comments. At the start, there was a miscommunication about the furniture needing to be broken down and moved from each room. Instead of discussing a solution, he immediately began complaining that it should have already been done and that it wasn't his responsibility. I explained that everyone in my household had taken the day off specifically to help move anything necessary. It wasn't until my spouse stepped in and asked that we work together on a solution that the conversation shifted. Even after a plan was agreed upon, my family and I had to continue listening to him make negative remarks about our home and belongings, including saying we had "shit everywhere" and that he didn't know what to tell the other installer because "everything was a mess." I later learned that this installer is related to someone in management, which may explain the attitude we experienced. Despite this individual's behavior, I was extremely pleased with the overall service and the final result.

Great service! Excellent craftsmanship. Had an LVP floor installed years ago and went back to add…read moreanother room - they matched the product and laced it in beautifully.

I had my flooring replaced about 3.6 years ago. It was begun on January 13, 2022. It was the first…read moretime a new set of managers were over new workers. All my workers were non- English speakers. They moved my furniture to one side of the room and started laying 'wood' flooring about 6 panels from the inside wall inside my living room. As time went on they became aware that my floors were not level. They then began mixing something white with water and would pour it into the unleveled part. A little later they would lay the flooring. It took a year or so before it started coming up! I now have several areas that have risen up to the point if I need to move furniture, the legs get caught on the unleveled floor. A few places have begun chipping away at the corners, or actually chipping off the planks. I've noticed this in other rooms. I had them do my floor before when they were up on US19N. They did a much better job then; so when I had a leak under my kitchen sink on New Years Night 2022; when I was gone for perhaps 2 hours; I immediately thought of them for an estimate. Although my paperwork included new primed white quarter round; when the men left after several days that week, I noticed they they had not put down my baseboards so when I mentioned it; they hurriedly nailed it. I am not able to repaint it is I have turned almost 73 and could not stay on my knees long enough to paint it. To be honest I'm pretty disappointed in how it looked when they left. At this point I can't afford to have it redone as I have very little to live on. My total price was $7,751.00. I have no one to help me anymore. They did not leave any spare flooring. I told the manager over my job that it was a horrible experience for me, but he just replied something to the effect of "well I'm sure you will give us a good evaluation." At this point I'm very disappointed with the turnout; however I guess I just have to live with it. With my experiences I cannot give this place a good evaluation nor tell others to check them out. I thought I would get over my disappointment, but I guess I won't. I truly hope others have found their jobs to turn out better than mine. I live in Clearwater. If the estimate is still on file - the number was 23472. Hopefully others have had honestly good luck with them.

Jay was so patient while I selected 8 samples of carpeting for our family. We received the rug,…read morebeautifully bound, in 4 weeks and the delivery guys, Darrian(sp) and Blake were spot on! Very courteous, very professional and very efficient! The moved our furniture from the current rug, unrolled the new rug, placing it exactly where I wanted it and did the same placing the furniture on the new rug exactly where I wanted it. Carillon Floor Center, we dealt with at their Palm Harbor location, were fantastic and I heartily recommend this company!!!

The whole experience was flawless. From Linda helping us select the carpet and then coming out to…read moremeasure... to the installation team keeping in constant contact with me. Everything was on time and as promised. I will always go back to Carillon.

We could'nt be any happier with Bob's Carpet of Clearwater…read more After contacting them with issues months after our installation, the manager, Rob Goetz personally came to our home. The problem was corrected in a timely manner. Bob's Carpet stands behind their products and installations. Rob Goetz is a very caring person, never once questioned our concerns or made any excuses. Rob said they would make things right and they did. We highly recommend Bob's carpet.

We used Bob's Carpet and Flooring two years ago when we purchased our home. We were in a rush to…read moreget new flooring installed immediately after closing on the purchase of the home and we had very little time to shop and make a decision. After visiting several local stores, we stopped in Bob's (just before we were due to fly out of town) and they had an awesome selection of vinyl plank flooring and carpet in stock so we were able to make a great decision on our product of choice and even more importantly, they were able to complete the installation in the time frame we needed (very quick turn around). Unfortunately, we were not able to stay in town for the installation so we kept the realtor box on the door to allow them entry to complete the job while we were out of town. They installed the VPF and new carpet throughout the entire house and did a beautiful job and we were so happy. (Scared to death because paying someone to do a job and knowing that we aren't there to inspect the final job before issuing payment is never a smart move but it was the only option we had available to us.) We are so thankful that everything went smoothly, the installation was great and two years later we still love our floors. We would definitely use them again and have referred several of our neighbors to them over the past two years. Bob's Carpet and Flooring is now our "go to" for our flooring needs and we highly recommend them because their products, installation and customer service are all go above and beyond expectations. Thank you to Bob's for an excellent job well done.

Six months ago my "luxury" vinyl floor began shrinking, buckling and coming up causing huge gaps…read more (See photos) Manager Brent came out, took moisture readings, photos and measurements and determined I did nothing wrong and enthusiastically reassured me that this would be resolved and shouldn't concern myself, Bob's would make things right. For the last 6 months 99% of our communication was initiated by me. Brent seemed surprised about the terrible condition and Bob's would investigate the adhesive, installation and talk to the manufacturer who of course denied any liability. I called AGAIN and Brent made another appointment but did not actually show. Another person some kind of an inspector came but again I heard nothing. I called and again and Brent advised it was out of hands and now with hands of claims who would contact me that same day or the day after which of course never happened. I called once again and Brent told me the claim was denied. To be fair I do have to say that this product was installed sometime ago about 6 years but supposedly still under warrantee. Up until the floor failing I was very happy with the product and went on to do another room and a complete hallway which I expect will fail in a couple of years. Some of those planks are already coming up but based on experience I know if they come out they will say the damage isn't bad enough and I should wait until it's worse but of course then they will say it's too late. When Brent was here initially, he was surprised that the same product was put on my screened Lanai. When we made the original purchase I was told by the salesman Bob that this was fine for the Lanai. When Brent questioned him on this he said that's what the manufacturer had told him. So here I am 70 years old with an extremely lll husband dealing with this on my own. My husband is a fully disabled Vietnam combat vet who suffered a devastating stroke and I care for him so replacing all this product is financially impossible for us. I made it very clear that I would be willing to negotiate something Bob's but again, silence. I did not purchase this from the adhesive maker, installer or manufacturer. I purchased through Bob's Flooring who should have stepped up instead of just denying everything with no explanation.

3-19-2019 We are so delighted with the work done by this…read morecompany. I was surprised I didn't see more reviews onYelp. Jay and Mike the owners were very professional from start to finish. Their work was impeccable. I'm a contractor from Massachusetts and I know quality work. These guys were great! My wife and I would highly recommend this company.

I had a great customer experience with Jay at Palm Harbor Flooring. I needed three bedrooms,…read moreclosets and a walkway carpeted. Palm Harbor Flooring arrived when promised, was very professional, and did an excellent job. I would highly recommend them for any flooring job you might have. Contact Jay, he is great.

When we dropped our oriental rug out we pointed out a pet stain that needed treatment. We just…read morepicked up the rug and the pet stain still smells. Total waste of money. Do not recommend

Sadly, I must vent regarding my experience today with this business. After two prior phone calls…read moreoutlining my desire to pick up the rugs(5) at the warehouse after cleaning to avoid a $45 delivery charge, the rugs were delivered to the home of my 88-year-old mother--exactly what I did not want!!! The ensuing phones calls, the upset of myself and my mother, the confusion of the delivery men standing in my invalid mother's living room--this was not worth dismissing the $45 delivery charge and apologetically leaving the rugs due to their own mistake! Shame on Charles and Carillon Rugs for not honoring a long-time repeat customer who has spent hundreds of dollars over the years, and will have spent almost $700 this go-around!! It will be the last time I will use them, and I will make certain that my fellow real estate agents do not recommend them to new home owners.

Checkpoint Flooring Team is amazing! They truly care about your purchase. They take the time to…read moreeducate you on what you are buying. The crew cleaned up after themselves daily. I would definitely recommend Checkpoint Flooring!

After being told that this firm uses NON-English speaking installers , I requested that they have…read moreonly English speaking installers for my job. They told me to forget it. Guess I avoided a major problem. Just saying.

I cannot say enough good things about Wholesale Carpets. They found a defect in the rug I ordered…read morewhen it was sent to them. They dealt with the rug supplier to make it right before they delivered it to me. Their follow through was exemplary. This is a family business and you can tell the pride they take in it. Highly recommend.

Friendly and helpful! Our floors look great! Will be using them for all our future carpet or…read moreflooring needs