It's been more than two weeks since I visited the store. Salesman came over and Did the measuring…read more brought samples and then absolutely nothing. No estimate no email telling me estimate was coming. Luckily There are other stores in the area I suggest you stay away from this one

Luis, the installer did a fantastic job (with his helper), was very pleasant and very attentive to…read moredetail. I would highly recommend his work. Great job Luis and thanks.

The installation and the carpet itself are amazing, and I'm very satisfied with the quality of the…read morework. We had two installers arrive, though they did not provide their names. The installer with dark skin was incredibly kind, respectful, and hardworking, and I truly appreciated his professionalism. Unfortunately, the lighter skin installer was extremely unprofessional. He used profanity throughout the entire installation and made several disrespectful comments. At the start, there was a miscommunication about the furniture needing to be broken down and moved from each room. Instead of discussing a solution, he immediately began complaining that it should have already been done and that it wasn't his responsibility. I explained that everyone in my household had taken the day off specifically to help move anything necessary. It wasn't until my spouse stepped in and asked that we work together on a solution that the conversation shifted. Even after a plan was agreed upon, my family and I had to continue listening to him make negative remarks about our home and belongings, including saying we had "shit everywhere" and that he didn't know what to tell the other installer because "everything was a mess." I later learned that this installer is related to someone in management, which may explain the attitude we experienced. Despite this individual's behavior, I was extremely pleased with the overall service and the final result.

Very knowledgeable salesperson. Loads of technical knowledge. Good information to help make…read morecomparisons.

Great service! Excellent craftsmanship. Had an LVP floor installed years ago and went back to add…read moreanother room - they matched the product and laced it in beautifully.

Went in to make appointment for quote "we'll call you", well then never did so I went in again…read more"We're busy, we'll call you" I went right to Flooring America and they came out that afternoon

Jay was so patient while I selected 8 samples of carpeting for our family. We received the rug,…read morebeautifully bound, in 4 weeks and the delivery guys, Darrian(sp) and Blake were spot on! Very courteous, very professional and very efficient! The moved our furniture from the current rug, unrolled the new rug, placing it exactly where I wanted it and did the same placing the furniture on the new rug exactly where I wanted it. Carillon Floor Center, we dealt with at their Palm Harbor location, were fantastic and I heartily recommend this company!!!

The whole experience was flawless. From Linda helping us select the carpet and then coming out to…read moremeasure... to the installation team keeping in constant contact with me. Everything was on time and as promised. I will always go back to Carillon.

We could'nt be any happier with Bob's Carpet of Clearwater…read more After contacting them with issues months after our installation, the manager, Rob Goetz personally came to our home. The problem was corrected in a timely manner. Bob's Carpet stands behind their products and installations. Rob Goetz is a very caring person, never once questioned our concerns or made any excuses. Rob said they would make things right and they did. We highly recommend Bob's carpet.

We used Bob's Carpet and Flooring two years ago when we purchased our home. We were in a rush to…read moreget new flooring installed immediately after closing on the purchase of the home and we had very little time to shop and make a decision. After visiting several local stores, we stopped in Bob's (just before we were due to fly out of town) and they had an awesome selection of vinyl plank flooring and carpet in stock so we were able to make a great decision on our product of choice and even more importantly, they were able to complete the installation in the time frame we needed (very quick turn around). Unfortunately, we were not able to stay in town for the installation so we kept the realtor box on the door to allow them entry to complete the job while we were out of town. They installed the VPF and new carpet throughout the entire house and did a beautiful job and we were so happy. (Scared to death because paying someone to do a job and knowing that we aren't there to inspect the final job before issuing payment is never a smart move but it was the only option we had available to us.) We are so thankful that everything went smoothly, the installation was great and two years later we still love our floors. We would definitely use them again and have referred several of our neighbors to them over the past two years. Bob's Carpet and Flooring is now our "go to" for our flooring needs and we highly recommend them because their products, installation and customer service are all go above and beyond expectations. Thank you to Bob's for an excellent job well done.

Six months ago my "luxury" vinyl floor began shrinking, buckling and coming up causing huge gaps…read more (See photos) Manager Brent came out, took moisture readings, photos and measurements and determined I did nothing wrong and enthusiastically reassured me that this would be resolved and shouldn't concern myself, Bob's would make things right. For the last 6 months 99% of our communication was initiated by me. Brent seemed surprised about the terrible condition and Bob's would investigate the adhesive, installation and talk to the manufacturer who of course denied any liability. I called AGAIN and Brent made another appointment but did not actually show. Another person some kind of an inspector came but again I heard nothing. I called and again and Brent advised it was out of hands and now with hands of claims who would contact me that same day or the day after which of course never happened. I called once again and Brent told me the claim was denied. To be fair I do have to say that this product was installed sometime ago about 6 years but supposedly still under warrantee. Up until the floor failing I was very happy with the product and went on to do another room and a complete hallway which I expect will fail in a couple of years. Some of those planks are already coming up but based on experience I know if they come out they will say the damage isn't bad enough and I should wait until it's worse but of course then they will say it's too late. When Brent was here initially, he was surprised that the same product was put on my screened Lanai. When we made the original purchase I was told by the salesman Bob that this was fine for the Lanai. When Brent questioned him on this he said that's what the manufacturer had told him. So here I am 70 years old with an extremely lll husband dealing with this on my own. My husband is a fully disabled Vietnam combat vet who suffered a devastating stroke and I care for him so replacing all this product is financially impossible for us. I made it very clear that I would be willing to negotiate something Bob's but again, silence. I did not purchase this from the adhesive maker, installer or manufacturer. I purchased through Bob's Flooring who should have stepped up instead of just denying everything with no explanation.

My husband and I highly recommend Palm Harbor Flooring! Mike was on top of every detail in the…read moreprocess, from helping us decide on a flooring type, advising us on installation options, and overseeing the installation itself. They did a perfect installation job and exceeded our expectations.

3-19-2019 We are so delighted with the work done by this…read morecompany. I was surprised I didn't see more reviews onYelp. Jay and Mike the owners were very professional from start to finish. Their work was impeccable. I'm a contractor from Massachusetts and I know quality work. These guys were great! My wife and I would highly recommend this company.

When we dropped our oriental rug out we pointed out a pet stain that needed treatment. We just…read morepicked up the rug and the pet stain still smells. Total waste of money. Do not recommend

Sadly, I must vent regarding my experience today with this business. After two prior phone calls…read moreoutlining my desire to pick up the rugs(5) at the warehouse after cleaning to avoid a $45 delivery charge, the rugs were delivered to the home of my 88-year-old mother--exactly what I did not want!!! The ensuing phones calls, the upset of myself and my mother, the confusion of the delivery men standing in my invalid mother's living room--this was not worth dismissing the $45 delivery charge and apologetically leaving the rugs due to their own mistake! Shame on Charles and Carillon Rugs for not honoring a long-time repeat customer who has spent hundreds of dollars over the years, and will have spent almost $700 this go-around!! It will be the last time I will use them, and I will make certain that my fellow real estate agents do not recommend them to new home owners.

Ok, it's been a few months since I had new floors put into my home. I wanted to wait and enjoy them…read morebefore I wrote a review. It took me a while to choose the right flooring and carpet for the bedrooms, but with the help and suggestions of Bill and crew it was a success! I love my floors and I'm still in shock on how beautiful they are. In my 60+ years, I've never had nice flooring. If there were any hiccups in the process, they were addressed immediately!! I can attest to that. It was also great that it all came within my budget!! Overall, I'm very very HAPPY and would recommend this company to make your home a beautiful home that you would be proud of. I know I am now.

I cannot say enough good things about Wholesale Carpets. They found a defect in the rug I ordered…read morewhen it was sent to them. They dealt with the rug supplier to make it right before they delivered it to me. Their follow through was exemplary. This is a family business and you can tell the pride they take in it. Highly recommend.

Warranty issue resolved without any hassle. Everyone always has issues dealing with warranties and…read moreactually getting someone to come out and fix it. Flooring America did my flooring about 3 years ago and I had some minor issues with 3 vinyl planks cracking. Anne Marie came out right away, identified the problem and I had a crew at my house a week later fixing it, free of charge. Will and Kevin both did an awesome job and they earned my business for life. It's very difficult to find a company these days that actually stands behind their commitment and treats a warranty repair just like a brand new customer install. If you are looking for flooring - this is the only place to consider. Thank you Flooring America - you guys are amazing.

We just got new carpet in two bedrooms and it looks fantastic. Flooring America has been great from…read morebeginning to end. The carpet installers were professional and made sure everything was done right and cleaned up. If you need flooring, this is the place to go!!! Dave C.