1. Coastal Flooring America

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Seminole, FL

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Coastal Flooring America

4.2 (10 reviews)
Closed • 9:00 am - 3:00 pm
Updated 3 months ago

Services - Coastal Flooring America

Carpet installation

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5 years ago

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3 years ago

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12 years ago

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8 years ago

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5 years ago

I could not be more pleased with the outcome of my new floors... tile and carpet. A super team to work with producing beautiful results.

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10 years ago

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6 years ago

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8 years ago

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Patrick M.

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11 years ago

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Review Highlights - Coastal Flooring America

“Very impressed with the professional service we received and ideas on using tile and carpet to redo the house after a main sewer line backup.”

Mentioned in 4 reviews

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Carpet Barn

Carpet Barn

(12 reviews)

Sulphur Springs

Dispute Statement - Carpet Barn…read more This dispute concerns carpet installation services performed by Carpet Barn for my home in Odessa, Florida (Home #2). On February 9, 2026, my wife and I purchased a new home in New Port Richey, Florida (Home #1). We hired Carpet Barn in Tampa, Florida, to replace the carpet. Pat handled the sale. We selected a carpet that was in stock and specifically requested their best carpet pad, which Pat described as an 8 lb pad. The total price was $3,700, and the installation was completed without any issues. Because we were very satisfied with that experience, we later contacted Pat to carpet our home in Odessa, Florida (Home #2), which we were preparing to sell. We selected a less expensive carpet than we had installed in Home #1 but specifically requested the same 8 lb premium pad. Pat initially quoted $6,500. Since we wanted to delay the project while catching up on other expenses, my wife returned the carpet sample. During that visit, Pat offered to reduce the total price to $5,900, stating that business was slow. Before accepting the offer, I specifically confirmed that we would still receive the same premium 8 lb pad used in Home #1. Pat confirmed this multiple times. She also confirmed that the quoted price included all taxes and fees. Approximately one week later, after confirming again that the premium pad would be installed, I placed the order. Pat initially requested a $1,000 deposit, but later agreed to accept $500, which I paid by credit card. A few weeks later, Pat called to schedule installation. Before the installation, I again confirmed that the premium 8 lb pad would be installed, and she again assured me it would. After installation began, Pat informed me that Carpet Barn had incorrectly measured the house and was two rooms short of carpet. She stated that additional carpet had been ordered from the same dye lot and would be installed later at no additional charge. Despite the project being incomplete, she requested the remaining $5,400 balance, which I paid by credit card. The measurement error delayed the sale of my home. When I inspected the installation, I discovered numerous problems: The installation quality was significantly worse than the work performed at Home #1. The installers damaged multiple door casings and trim. Black handprints were left on freshly painted walls. Numerous carpet seams throughout the home were highly visible. Carpet had been unnecessarily pieced together in multiple areas. Most importantly, Carpet Barn installed a lower-quality carpet pad instead of the promised 8 lb premium pad. Because two rooms had not yet been completed, I was able to compare the installed padding with the new padding later installed in those rooms. The difference in thickness and feel was obvious. The pad installed throughout most of the home was not the premium 8 lb pad that I had repeatedly requested and been promised. I immediately contacted Pat and explained all of these concerns. She insisted the pad was the same, despite the obvious difference. I told her I believed this was a bait-and-switch because I had confirmed the premium pad multiple times before agreeing to the purchase. I also requested to speak with the owner on three separate occasions. Each time I was told he was unavailable, and although I requested return calls each time, the owner never contacted me. When the additional carpet finally arrived, different installers completed the remaining two rooms. Those installers used the premium pad that I had originally requested, and the difference was immediately noticeable. However, the carpet color in those rooms did not match the rest of the house, despite Pat stating it came from the same dye lot. The installers also stated they would not repair all of the visible seams because they were not being paid to do so. As a result, I was left with: Incorrect carpet padding throughout most of the home. Multiple visible carpet seams. Carpet patches in unnecessary locations. Color mismatch in the final two rooms. Damage to trim, door casings, and walls that required me to pay my painter for repairs. Delays affecting the sale of my home. In addition, despite repeated requests, Carpet Barn never provided signed work orders, signed invoices, or signed credit card receipts for either Home #1 or Home #2. My final attempt to resolve this matter directly with Carpet Barn was on June 1, 2026. Despite multiple requests, the owner never returned my calls or made any effort to resolve these issues. I am disputing these charges because Carpet Barn failed to provide the materials and workmanship that were promised. The installation was substandard, incorrect materials were used, my home was damaged during installation, the final carpet color did not match as promised, and Carpet Barn failed to resolve the matter despite repeated opportunities.

I got flooded by hurricane Helene. So I hired a contractor and they were the absolute worst I've…read moreever used. 2 week job turned into 8 weeks and even before they were done I fired them but they ordered the carpet for my bedrooms. They ordered from Carpet Barn and to that I say thank God for a business that communicates, shows up when they say they are, and does great work. Thanks to Michelle for good communication and to John and Shea. They did the job professionally and were clean. They were done within an hour and a half. More than I can say about the construction people. Thank you Carpet barn

JB Factory Flooring

JB Factory Flooring

(32 reviews)

Busch Gardens

I will edit this review once we have completed the installation. We are doing business with JJ at…read morethe St Pete store. My husband had been there first and was helped by JJ. As soon as we walked into the store we were greeted with a friendly greeting. When we said we had worked with JJ they immediate called her to assist us. She RAN up and guided us to the product we were looking to buy even though she was helping another couple.She was able to help them while ensuring we were able to have our questions answered and she did this with grace and a positive attitude so everyone was satisfied. She loaned us product to take home and when we returned and were ready to make a purchase she went beyond our expectations to provide detail about the process and was very open and honest as we asked specific questions about the process. We decided to purchase the flooring in advance as we had a pretty good estimate and JJ helped in calculating what we would need. JJ immediately placed a sold sticker on the inventory to make sure we would get the flooring we wanted regardless of how many days it might take for the estimate and then scheduling the installation. We are experienced with how it all works since we have had several remodels through the years. JJ was an excellent sales person; though she was enthusiastic and very ready to help us, she also was very competent in being extremely accurate and in calculating the specifics. I will extend this review once we work through the whole process with the estimators and installers. The installers were experts and did an excellent job!! I especially would recommend their work!! We love our floor!

Very please with the vinyl you laid today of very high standard. We appreciated your friendly…read moreapproach, and keeping your appointment time. It was a very professional job. We would recommend you highly Phil Vince

Carpet Island

Carpet Island

(6 reviews)

Simply the best of the best. I had a special project at hand, matching the existing carpet in a…read moremotorhome. This isn't an easy task as RV manufacturers don't typically identify the maker and description (e.g., "color") of interior trimmings. Joe, at Carpet Island, was a Godsend. Not only was he able to source replacement carpet, he was able to bind / whip the edges for a professional, finished look. The project wasn't straightforward as I had to change installers in mid-project (that's a 'hole 'nother story!) but Joe was with me all the way, and I couldn't be happier. The prices were fair, but the wervice was world-class!

We only had one room that needed new carpet and really did not want to wait three weeks for the big…read morebox stores to order it in. We stopped in to Carpet Island and asked Joe if they might have a remnant in the warehouse that was similar to the sample we showed him. He did! And when could he arrange installation? Within 48 hours. We weren't ready that quickly... So he accommodated us by arranging the installation to suit our schedule. Then, he showed up to help move some furniture back!! he also graciously provided us with some very heavy plastic to help cover and protect our beautiful new carpet while we were making some changes in the room. Not only did we get amazing and timely service at a very fair price, but we also got to trade with a locally owned business. Buy local! Buy Local! BUY LOCAL! ;-)

Coastal Flooring America - flooring - Updated October 2026

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