I came here to see Karen Chu for my annual exam and pap and had a great experience. Office was…read moreclean, the staff was so friendly and timely, and the doctor was kind and attentive. The facility has a lab attached to it so it's very convenient! Not only am I able to do my annual wellness there, but I can complete my bloodwork in the same appointment too. This office does have very strict scheduling guidelines though; you need to give them a deposit of $300 before you come for your first appointment and there's a $100 no show fee from then on out. Still, I think this office is worth the hassle. It's so hard to find a great doctor and office staff who prioritize patient needs. I'm very pleased with my experience and will continue coming back!

I have called in and emailed in multiple times trying to set up an appointment. You're not able to…read moreget anyone on the phone to schedule you have to wait for them to interview and then it takes days to go back and forth. This is the least efficient scheduling system I've ever seen in my life and I won't be coming here solely due to this absolutely frustrating process.

Dr. Callen is one of the best! Knowledgable, open-minded, funny, with amazing bedside manner. I…read morehave been a patient for over 20 years now. I have had challenging pregnancies, and losses; Dr. Callen has been there the entire time to guide me through these experiences with care and compassion. So very grateful to have her as my doctor. If you are so lucky to hire her as your doctor, do not hesitate.

I moved to Sf in 1990. I am a nurse and was looking for an OB/GYN for my wife. While working in the…read morehospital, I asked several colleagues who they recommended and Dr Caleb's name came up several times. About a month later, I was taking care of a patient who needed surgery for a prolapsed uterus. The surgery kept being postponed and bumped. The patient was not allowed to eat or drink and around noon, her doctor came to see her, sat by her bed, took her hands into her own and apologized. She promised to operate first thing the next day and ordered her lunch from a nice restaurant. I walked out to the nurses desk and asked who the doctor was. Answer - Karen Callen! She later delivered both our children. Best of the best!

I have been going to Dr Fang for over twenty years, through my two pregnancies and beyond. She is a…read morecaring doctor who gives her patients well researched options, and I couldn't be happier with the care I received from her and her team. I am shocked to read the reviews about her being "rude", as it couldn't be further from my experience. I highly recommend her. PS. I think it's very important that we choose health care providers we have "chemistry" with and trust.

Since this practice removed my original: I had a terrible experience with this "provider." She was…read moreHORRID and TERRIBLE to ME. Then she had the gall to have my review removed. She was rude, took away any choice I had, bullied me, ignored everything I had to say, and in my opinion her conduct fell way below the standards of the medical profession/standard of care. Even now she continues to jeopardize my health/healthcare. Do not go to this provider.

The worst staff ever. I was not allowed to reschedule my appointment and they just cancelled it…read moreimposing a 100$ cancellation charge. Extremely rude staff. Worst experience ever!! Thanks for your comment Karen, but we respectfully disagree. In order to provide a correct picture, here is what happened - We had a conversation with your new patients representative and it was mutually agreed that we can try to come for the appointment and needed a minute to discuss internally and your representative asked us to call back and till that time, the appointment was on hold. When we called back after a minute, the representative was not on his seat and we kept on trying to reach him twice. Thereafter, we reached out to your normal desk and they informed us the appointment has already cancelled. After hearing this, we requested to speak to the manager in charge, who started yelling and saying we are wasting her time by constantly discussing this and we are blacklisted without listening our side of story. The person was extremely rude and it was her whose pitch was very high! I never posted a negative yelp review, but was left with no other choice in this situation. It is important to let everyone know that they don't reschedule the appointment and simply cancel it for which a high cancellation amount is charged. Further, the staff behaves badly. Can't comment on the doctor as I never visited but the overall staff experience was very negative.

I was really fortunate to have Dr. Wiggins for my first pregnancy and a difficult delivery. For…read moreevery checkup, Donna was professional, to the point, and yet compassionate. Even though she does not talk much (which could feel cold in the beginning for some people), she was always ready to answer my questions and made sure I knew what to expect in the next stages of my pregnancy. Her effort and kindness was especially commendable given the fact that, most of our appointments occurred during the early months of the COVID pandemic, where vaccine was not available, and yet Donna made sure to see her patients in person. Donna and her staff took great risks to care for us. My delivery was challenging. After 2.5 hours of pushing, the baby's head was just too big to squeeze through. Donna reassured me that we could still have a natural birth and suggested forceps delivery. We took her suggestion and the whole procedure went smoothly with Donna's experienced technique. As we later learnt, Donna is THE expert in forceps around the area and we felt so lucky to have her deliver our baby. Overall, my experience with Dr. Wiggins and the Golden Gate OBGYN was really positive. I wish I could stay a lifelong patient with them had I continued living in the bay area.

Dr Franca has been my OB for several years. She has seen me through a variety of health scenarios:…read morewell woman exams, polyp removal, miscarriage, and a full term pregnancy with blood pressure monitoring. I find her to be a fantastic listener, responsive to my concerns, and she made my vaginal delivery the best possible experience.

Dr. Franca was my OB for both of my sons, born in 2015 and in 2016, and she is amazing. With the…read moresecond, she waited hours after her shift ended at the hospital so she could be there for my delivery. And she was pregnant herself at the time! During my pregnancies, she was always available to me and answered every question I had promptly and thoroughly. I am so thankful Dr. Franca was my OB, and if we decide to have a third, I plan to see her again, even though we don't live in the city anymore.

Dr. Lam is an outstanding physician. He is worldly and humble, and exudes calmness while being…read morevery positive and upbeat. I often have an array of questions to ask Dr. Lam and some can be very personal; he answers them all with tact and understanding, sharing his expertise, advice, and knowledge of medicine as a balanced and well-practiced OB/GYN. Dr. Lam has many years of experience with complicated deliveries that were successful because he applied traditional techniques to the delivery that are highly effective, but not used by many doctors today. He gives thoughtful answers that are just the right balance of technical and simple. Dr. Lam approaches all matters methodically to find the best treatment step for the patient, then clearly communicates it. Dr. Lam was so sweet and visited two of my friends after they gave birth; it was exciting to see him meet the little ones :-) The patient-doctor connection and genuine care from Dr. Lam was palpable and was so warming. All of his patients I know and those who work with him in the hospital hold Dr. Lam in very high esteem - he is truly among the best! Thank

Wow. I'm not usually tongue-tied when it comes to writing reviews, but words can't really express…read morehow fortunate I am to have Dr. Lam as my OB. I came to Dr. Lam 3/4 through a complex pregnancy, of all the doctors (and there were several) that saw me during this time, Dr. Lam was heads and shoulders the best in technical skill, bedside manner and genuine caring. He also handled my scary delivery complications in a way that made me know my baby and me were going to be OK. I wouldn't have wanted any other doctor in the world at that moment. Also, I had never had a male OBGYN before Dr. Lam, but I am completely comfortable with him and plan to be his patient until the day he retires!

Doula Jen is amazing!! I'm so grateful we had the opportunity to go through our second pregnancy…read moreand childbirth with her by our side. From our first meeting I felt at ease by Jen's calm presence and vast experience as both a doula and a nurse. (Coincidentally we learned Jen was a birth doula twice with our neighbors' kids too, and they assured us of their own positive experience.) My pregnancy took several unexpected twists and turns, and along the way there was no question too big or small for Jen, who'd patiently educate and encourage us to make our own informed decisions. A notable facet of my pregnancy was our baby's breech position the last month and half, when my husband and I decided to try turning him head-down through what felt like every method available. Jen provided vital support in this often stressful last stretch of pregnancy with recommendations, checkins, and referrals within the Golden Gate Doula community who could help (including a wonderful acupuncturist and chiropractor group). We went in twice for external cephalic versions (ECVs)-intensive attempts to turn baby that I felt better prepped for thanks to her guidance. She was even present for one of the procedures, during which I opted in to more intensive options I otherwise would have forgone in hopes of higher chances of success. Ultimately our little guy stayed in breech and we determined a planned C-section was safest. I was super nervous going into the surgery, and Jen helped us stay as grounded as possible by her comfort techniques, encouragement, and doses of humor at just the right moments. Her background as a UCSF pediatric nurse was especially beneficial to us as I gave birth to our son at UCSF Mission Bay, where Jen worked seamlessly with their systems and staff. I can't imagine our baby arriving as smoothly or free of complication as he did without Jen's expertise and magic touch. She's one of a kind, and we absolutely loved working with her!!

Jen Darwin is absolutely fabulous!! When putting together a labor and delivery checklist, make…read moresure it includes Jen - she deserves FIVE stars and more for how good she is at her job. The support that she gave to my husband and I during the birth of our second baby DURING COVID is unmatched and I can't thank her enough for the beautifully positive birth experience that we had. During our pregnancy, Jen provided my husband and I with the information that we needed to make informed decisions on where we were going to deliver (we switched from CPMC to UCSF at 37 weeks) and how I was going to manage my gestational diabetes. She put me in contact with other women who had GD, which was extremely helpful to understand how the care was being managed at the hospital with COVID. She also met us in person at our home to help prepare us with techniques and equipment to labor at home. When we arrived at the hospital, Jen met us in the parking lot and escorted us in. If you've ever met Jen, you know that her presence is enough to put you at ease and instantly make you feel comfortable and taken care of. With her background, she is extremely knowledgeable on hospital procedures and decision making and walked us through each step as we were being admitted to the hospital. We ended up delivering in triage because so many babies were being born that night, but we had one of the larger and more spacious rooms all due to Jen and her experience in knowing the hospital layout and in working with the UCSF staff. We also had an unmedicated birth, which would not have been possible had Jen not coached me through each stage and gave me the strength and confidence to keep going. My recovery was quick and easy due in large part to how Jen helped me to prepare before and during labor and delivery. If you are thinking about getting a doula, look no further - get on her schedule before she fills up!

They will hold your medication until you make an appointment. It fucking sucks. They are just so…read moregreedy

I was told my birth control would cost over $500 because I hadn't met my deductible and that all…read moreoptions would be that expensive. That was not true. I had to inform the medical assistant about the ACA contraceptive coverage rules myself, and even then, I still wasn't offered a covered option. I later went to a different OB/GYN with the exact same insurance and got a birth control pill that was fully covered ($0). It's unacceptable to be given inaccurate information about something this basic, and even more frustrating to have to educate staff on your own rights under the law. I had to figure it out myself, which shouldn't happen in a medical office.

First visit: They are pretty good! I liked Mary Tindle and she seems knowledgeable and is very…read morekind. The only issue I have is that it's hard to reach their team. The messaging portal only allows you to message doctors directly and not the front desk/admin for example. If you try to call, they rarely answer the phone. I needed to call like 10-15 times just to get a pick up. For urgent things or needing to talk right away to a front desk, not helpful.

Dr. Gregory is a kind doctor, easy to talk with, very knowledge. I saw her once about 15 years ago…read morewhen I got abnormal Pap smear, she might not remember me, but I remember her. She fixed the problem, my Pap smear normal until now. Now I have another problem down there, she also very knowledgeable, and told me what I have to do. If you have problems or abnormal pap smear, I highly recommended to see her. Her office staffs also helpful & easy to communicate, last time I have new insurance, on the chart billing out of pocket but I already asked the office staff to scan my new insurance on my appointment, I also leave message on portal, they fixed the problem and submitted to my insurance, very nice.

I friggin love Dr. Galaif. There was that time that she did my Cooter Inspection with half her…read morelunch stuck in her teeth, but I'll forgive her. John the RN is also fantastic, having to pinch hit my exam because Dr. Galaif was on vacation and I needed my anti-baby prescription refilled ASAP. I have never been called girlfriend (like that...you know...three snaps in Z formation etc.) while having my cervix probed. Also, they're letting me squeeze in a six month HPV vaccine process into two months so that I can do it while I'm still eligible - there's an age cut off, since my entire physiology will apparently implode on my 27th birthday.

It's never kosher when you're strippin' down for a pelvic exam only to be interrupted by a fire…read morealarm and forced to throw everything back on and evacuate, but Dr. Galaif and her assistant Ruby made it as enjoyable as it they could when we finally were allowed back in the premises. The doctor seems super sweet. Very intuitive...she noticed I was on the verge of nearly FAINTING from shock after the exam (no fault of her own, just my low threshold for pain) and allowed me some extra time to stay in the room and take a breather.