The worst staff ever. I was not allowed to reschedule my appointment and they just cancelled it imposing a 100$ cancellation charge. Extremely rude staff. Worst experience ever!! Thanks for your comment Karen, but we respectfully disagree. In order to provide a correct picture, here is what happened - We had a conversation with your new patients representative and it was mutually agreed that we can try to come for the appointment and needed a minute to discuss internally and your representative asked us to call back and till that time, the appointment was on hold. When we called back after a minute, the representative was not on his seat and we kept on trying to reach him twice. Thereafter, we reached out to your normal desk and they informed us the appointment has already cancelled. After hearing this, we requested to speak to the manager in charge, who started yelling and saying we are wasting her time by constantly discussing this and we are blacklisted without listening our side of story. The person was extremely rude and it was her whose pitch was very high! I never posted a negative yelp review, but was left with no other choice in this situation. It is important to let everyone know that they don't reschedule the appointment and simply cancel it for which a high cancellation amount is charged. Further, the staff behaves badly. Can't comment on the doctor as I never visited but the overall staff experience was very negative. read more

I was really fortunate to have Dr. Wiggins for my first pregnancy and a difficult delivery. For every checkup, Donna was professional, to the point, and yet compassionate. Even though she does not talk much (which could feel cold in the beginning for some people), she was always ready to answer my questions and made sure I knew what to expect in the next stages of my pregnancy. Her effort and kindness was especially commendable given the fact that, most of our appointments occurred during the early months of the COVID pandemic, where vaccine was not available, and yet Donna made sure to see her patients in person. Donna and her staff took great risks to care for us. My delivery was challenging. After 2.5 hours of pushing, the baby's head was just too big to squeeze through. Donna reassured me that we could still have a natural birth and suggested forceps delivery. We took her suggestion and the whole procedure went smoothly with Donna's experienced technique. As we later learnt, Donna is THE expert in forceps around the area and we felt so lucky to have her deliver our baby. Overall, my experience with Dr. Wiggins and the Golden Gate OBGYN was really positive. I wish I could stay a lifelong patient with them had I continued living in the bay area. read more

It's a joy to be in the care of Dr. Wiggins! And the fact that she cares is so important to me. She told me last year that she does not want me to wait too long to start trying for a family. The thing is, I was not yet married and hadn't asked about fertility. She took it on herself to warn me, because she cares, she is realistic and honest. She is also gentle, patient with all of my questions, even when they are slightly offensive to MDs in general. (More on that some other time). I had a very minor issue last year, but when she started talking about the procedure to fix it, I started to faint! She patted my arm and told me about her sisters being squeamish and ending up in law school, too. This year, I had a big surprise(!) At my first OB appointment, when the image came on the screen, a smile spread across her face, bigger than mine or my husband's. Though we were smiling, she took the time to reassure us that everything would be okay, even if we stay in our studio in the Mission for awhile, even if we didn't expect this, and told us a bit about her own parenting experience at my age vs. older. The same smile appears every time she finds the fetal heartbeat. What more could you want in a competent OB/gyn? The other doctors in the group seem to be great and interested in taking good care of me. Dealing with the office staff can be kind of a nightmare, but that's a separate review. read more

Dr Donna Wiggins is a wonderful doctor. She was great, took her time to answer all my questions She was personable, and very easy to talk to. Very happy with my decision to see her. At last My wife had a comfi delivery, a perfect healthy baby. Again! Thank you Dr Wiggins. read more

Office changed and staff changed and they are super professional, nice. They do run behind but this seems common for an OB practice. They update you on wait times and the waiting office is nice. Wish they would get wireless internet for the waiting room...and wish they would follow up after a traumatic experience. read more

Dr. Wiggins is fantastic. She just delivered my first baby a couple weeks ago and made the whole experience so easy. She has a very calm demeanor and is such a nice person. I would highly recommend her if you're looking for an OB/GYN in the area! read more

Dr. Wiggins is truly an amazing doctor. She is extremely knowledgable and caring, which helped my post birth recovery more bearable. I would highly recommend her to anyone who is looking for an incredible OBGYN doctor. read more

Doctor Wiggins is great - she's kind, thorough, and completely professionally. She helped me through a high risk pregnancy and delivered a very healthy baby girl. The waits are sometimes long so bring your laptop or something to read - there is good reason for this though, because Dr. Wiggins cares and she makes sure she takes time with each patient and, of course, this is an OB GYN practice and we all know that babies don't usually come on our own schedule. :) read more

Donna Wiggins is a terrific doctor and a really lovely person.I have been going to her for over ten years. She is very warm and and never makes you feel rushed...easy to talk to and ask questions. I have referred her to family and friends. And they now have a new on-line appointment and medical record system. Much easier than before. read more

Dr. Wiggins is the best I have seen her for years she gives 110% to her patients

Dr. Wiggins delivered our first baby and I don't know what I would have done without her! She answered my husband's numerous questions each visit and took as long as we needed. Also, I wanted to give birth naturally but she calmly convinced me aftter 57 hours of not progressing that the important thing was that labor started on its own and that we get the baby out healthy. She did a great C-section and we are now on our second! read more

So, I read plenty of good reviews on Dr. Donna Wiggins when I was referred to her as my OB, by my GYN. I'm 6 months pregnant now, and have thoroughly given her and her office sufficient amount of time before writing this review: I AM UNHAPPY WITH THE CARE I'M RECEIVING! During visits, Dr. Wiggins is nice and kind, but I feel like I'm in and out. This, in itself, is not necessarily a bad thing. I haven't had any issues, so I guess there has been no reason to have longer/thorough/more satisfying visits. I have brought up a persistent cough/asthma that I have developed during my pregnancy, which she doesn't seem concerned about, so I went to my physician regarding it. Besides that, my biggest problem with her and her office is the lack of responsiveness when I call with questions/concerns. This has been brought to her attention, and while she seems concerned about it, nothing has changed. I used to get very regular migraines and called with questions regarding what to do - no response for 2 days. I developed a yeast infection and was going out of town and asked them to called me back within 48 hours, but for 3 days, I still hadn't heard. Then it was a weekend and I finally got a voicemail from them on Monday asking me to call them back. Really? Just so we can play phone tag again for another 3 days? (Dr. Wiggins didn't even know I had called! The nurses didn't log it into the system. I played back the message from the nurse for her from my phone, so she'd know I'd called and they'd eventually called me back). Then, my husband and I went to Puerto Vallarta, and I came back with a pretty bad diarrhea that lasted about 2 weeks. I called, worried about Listeria (I had Mexican cheeses without realizing I wasn't supposed to) or something else, but the office and I played phone tag for a few days (Mind you, i'm no longer working, so its not like its hard to get a hold of me on my cell. You just can't get them to call you back before 4 pm no matter what time you call in the morning, and sometimes not until the next day or so! Then if you miss the call, you go through the same process over again.) Eventually, they thought I had a UTI and sent me in for a urine test. They called in a script for an antibiotic and wanted me to start on it right away. I didn't want to until it was confirmed that I had the UTI. 5 days later, I still hadn't heard back re: whether I had a UTI or not and had to call them myself - only to be told I didn't! Thank god I didn't take the meds. Then a month later, I thought I had a UTI, called them, no response for 24 hours (apparently UTIs when you're pregnant are a BIG DEAL) so I went online and purchased a urine culture myself. Nurse called and I told her I dad the results faxed to them; she suggested I start the antibiotic they had called in last time, and 2 weeks later, still hadn't heard from them to confirm the test results! When I finally called, they said they didn't get the results. Why didn't they call me??? I read out the results to her and guess what? No UTI. I can't stand this office. I will be changing OBs as soon as I can. read more

This yelp review is bothering me. I had previously reviewed dr wiggins and explained in detail why I didn't like the care I received. Now I see that my review has been removed. Anyway, to recap my review from two years ago, I want to say that while I initially was attracted to dr wiggins' direct style, after going through a deliveryof my first child and subsequent miscarriage under her care, i changed doctors because of her disregard for my inquiries and concerns for my baby's and my health. She can be critical and harsh and -bottom line- she is a bully and unprofessional. read more

Dr Wiggins is kind, gentle, compassionate and wonderfully caring women. She is very knowledgeable, the best of the best. Even the nurses in the hospital said they want Dr Wiggins when they deliver. She is amazing, and the staff very supportive. We had gestational diabetes and high blood pressure, and her calm, approach really helped us. She might not be taking new patients, but it is worth a try. The entire practice is top notch (the other Dr the nurses said they would use is Dr Callen in the same practice). Also, it is amazing to me - with as busy as she was, I only had to wait one time (and I was going every week), when she was stuck at the hospital. They run the office very efficiently. read more

Dr. Wiggins has been my OB/GYN for almost 20 years. She delivered my son and helped me with through infertility and the path to adoption with my second. Through it all, she's been kind, compassionate, and thoughtful. Her staff is warm and responsive. Her passion is delivering babies, so I don't know how it's going to be dealing with menopause issues with her. But, so far, I see no reason to change. read more

Dr. Wiggins was caring, kind, and gentle. Her calm approach made the baby delivery easy. She has suggested great doctors for other health issues and has been very supportive in general. I feel lucky to have her as a doctor. read more

Donna Wiggins is as good as it gets. She delivered my little boy, and I won't get into details from the delivery but I seriously worship the ground she walks on. I'm so grateful to have her as my OB/GYN! read more

Dr. Wiggins is very professional and kind. She has been my OB since 2005 and delivered my child. I had a great experience. I am very fortunate that she was taking new patients. read more

Dr. Donna Wiggins was the assistant in my last birth (cesarean section). She was used for a second opinion and I trusted her knowledge and belief that my son was not going to be born vaginally. She is very personable and intelligent and patient. She has children of her own so knows how it is to balance career and motherhood and she does both well. read more

I may change my star rating once I get further along especially if she looses her unprofessional front desk girl. I do agree that Dr. Wiggins has a very calm and professional demeanor and really do like her as my OB. I do however feel slightly rushed through questions which is likely having to do with the 30-45 minutes behind schedule their office seems to run. I decided to bring this from 4 to 3 stars because their receptionist is so rude and condescending. She had the nerve to tell me that I'd have to come back later in the day to find out if she could find my husband's blood type from quest because she needed to go to lunch and clearly did not want to be bothered. If my husband was RH negative I would not need a Rhogam shot. I tried to ask some questions about the shot and got curt answers as though I should already know the procedures for this shot. In the end my blood pressure was so high when I went in to the see the Dr. they had to wait to retake it. This is not right and not how I would want my patients treated. read more