Tech showed up to install garbage disposal as requested online…read more Tech said he would need to charge a service charge just to come in and look. Would not tell me what the amount was. Tech also said he was not ready to install a garbage disposal today. Tech took two photos of my sink and then said he might be able to have someone else come out and install eventually and maybe a salesperson would reach out eventually and be able to track what I needed. Said service charge was 300. To take two photos over 2 minutes. Said this service charge might be rolled into next appointment but only for 30 minutes. No one ever called to set up a follow up to install. Make it right. Reverse the charge and let me get on with my life.

I was a little wary of this company after reading the other reviews, but I had sh*t that needed to…read morebe taken care of! My septic tank alarm (if you don't have one get one!) went off in the late evening. I quickly called and scheduled for them to come the next afternoon. In the morning there have been a mixup from the scheduler and they were on their way, but with quick resolve they rescheduled for the afternoon as I had planned. The service man that came was extremely thorough and worked efficiently without wasting time. Being a woman, I am always afraid of being ripped off and dismissed with my concerns and questions, this was never the case here. Every question I had was handled with care, he did not shy away from explaining how things worked either. He made the required repairs and cleaned up afterwards. Now let's talk about cost. Yes, I was expensive. But there was no was in HELL I was going to muck about this household's feces! These men and women have a dirty job and should be compensated for it, not to mention the cost for safely disposing/cleaning up whatever materials they come across. If you're concerned about costs be sure to ask the scheduler what is typically charged and they will happily explain it to you. You will have to pay for their time, materials, and assessment of the issue. I will be using this company again for my next service. (4 stars instead of 5 because of the scheduling hiccup.)

We called Assured septic out to do our O&M for our *Brand New* septic system installed by a company…read morewhich had been a nightmare to work with.. Thinking we would just have them come out and it would be a quick job they found several things wrong with our newly installed septic system. They know their stuff and take pride in their work. They are now working with us and the county to repair a badly installed septic system. The original installers will not be touching it since every time they touch they make it worse. Thank you Shawn and Justin! I will update again once the repairs are done.

From the owner: Inspections, Alarm Calls, Hydro Jetting, Installs, And Repairsread more

Called for a septic service and they were amazing. They repaired and had the part in their truck…read moreand had it repaired within an hour at a reasonable price very efficient went above and beyond my expectations very satisfied highly recommend this company.

if I can give this company a zero I would. they came here yesterday to pump my septic tank when his…read moretank was full. He decided it was OK to dump the rest on my yard. I will attach pictures to show you what they have done to my yard. The next they a team to shoes up to supposedly clean it up, by doing so they stepped on my flowers disrespectfully ruined my yard. they were very rude, disrespectful, and their manager, Darrell was no better than that he would not let me or my daughter speak. He just kept on speaking over us. Very rude person very rude people. Please stay away from this company. Do yourself a one told me it is very common for them to dump yard.ever since yesterday my yard smells like sewer.

After purchasing a new house we discovered some water that was getting into the basement. I reached…read moreout to Meraza's Sewer Svc's, a referral from the contractor who installed our gutters. Miguel showed up on time, and began pointing out a few issues with the exterior sewer line and some sketchy concrete cracks that could be causing the leak. After receiving their estimate, I hired them and got on their schedule. Both Miguel and Martine do not shy away from hard work! It was not an easy task but they worked methodically and got it done in a robust way. They discovered a sewer line that was completely blocked by clay and mud. Miguel and Martine also found a french drain in the basement that had been incorrectly installed by the previous homeowner. They pointed out that it was not allowing the water to drain into a sewer line which was causing additional problems. The french drain was removed and replaced with a couple of new sump pumps. They also scoped the sewer line. While inside the house, they protected their work space with painters plastic so as to prevent dust from traveling all over the house. At the end of each day, they lined up the buckets full of clay and dirt along a wall and kept their work area super clean. I was so impressed with these guys. I couldn't recommend a better team should you need a sump pump or sewer replaced. We now have a dry basement.

Miguel's service for fixing a leak in our shower was wonderful! We've been having issues with one…read moreof our showers for a while, and he fixed it super fast! And with great care & effort. He also helped us other questions we had for future projects. Highly recommend for high quality and affordable services.

Last Thursday I called to ask someone to come consult about getting hot water faster to my kitchen…read more We made an appt for the next day, Friday afternoon. Friday morning I received a call saying that the technician had an emergency and wouldn't be coming. We rescheduled for today, Monday the 26th, in the morning. Saturday I received a call to confirm for Monday morning. After waiting all morning with no technician and no phone call, I called to find out what was going on, and was assured the technician was still scheduled to come, and would call when he was on his way (as had been the plan all along). By 2pm still no technician and no phone call. I phoned and canceled. This is atrocious customer service. Simple courtesy would dictate that as soon as it was known that the technician was running late, I should have been notified. Unacceptable.

I recently had a septic issue and called flohawks. They sent Frank out, same day (which was such a…read morerelief!). Not only did he arrive when they said he would - he was the BEST technician I've had work on my septic in the 11 years I've lived here. I've had a series of issues with my system and have had at least 10 septic people here doing work, inspecting, etc and not one of them told me that there's a filter inside the tank that I'm supposed to clean monthly. Monthly! I had no idea, so I hadn't done it. And my toilets had stopped working. Frank explained the system brillantly, he made sure I understood fully and he was so cheerful about the whole thing. He cleaned and pumped the tank, made sure all systems were a go inside the house and really went above and beyond to make sure the problem was solved and that I knew how to prevent it moving forward. I cannot say enough great things about Frank - he's incredible and I appreciate him and his amazing customer service beyond words!

We just needed a routine septic pump. Chris was able to schedule us in a timely manner. He was on…read moretime, friendly and left no mess. Thanks Chris for a great job.

From the owner: Guaranteed lowest price on quality and dependable septic tank pumping or inspection.read more

Pleasantly surprised by the high level of customer service at Aloha Septic Services. They actually…read more"get it" when it comes to customer service. After a horrible experience with another company, we decided to give Aloha a try (referred to us by a neighbor). They came out very quickly and solved our clogged drain issue. Also, gave other helpful preventative and troubleshooting advice. We appreciate them NOT taking advantage of us and the situation we were in. Since we were dependent on their skill level and expertise, it would have been very easy for them to be jerks. However, this was not the case. Aloha showed professionalism and empathy for our stressful septic situation. We're new at having a septic system. We used to live in a large housing development. This was our first time needing septic services. We appreciate all they did for us. I would definitely recommend the company to others and use their services in the future.

I called Aloha septic service around 1030 at night on a Saturday expecting to leave a voicemail but…read morehe answered. I told him the problem I was having and instead of just making an appointment and fixing it himself and taking the money, he diagnosed the problem over the phone and told me how to fix it myself saving me hundred of dollars. He seemed genuinely concerned more about my situation getting resolved than him making money. While he didn't actually do any work, his diagnosis and suggested fix were spot on accurate and his integrity is refreshing.

The Stars don't go high enough for this company I feel blessed that we found such honest good…read morehumans to help us with our situation with our septic tank Howdy Doody and petunia septic or without a doubt the best and only company that I recommend using for your septic services good humans that are honest and hard-working and actually care about their customers are far and few between not very many around these days the added safety net emotionally that this company sets off for their customers speaks volumes and is absolutely priceless . Thank you all so much for being you

These folks are not just honest - they know what they are doing and do it for a reasonable price…read more These are the folks I call when I need repairs on my Glendon system or just pumping. They are friendly, competent and my kind of contractor.