I had an extended stay here while I had some personal business at Barnes Hospital/Wash U Medical Center. The biggest draw to this hotel is that it adjoins the medical center - it is convenient to be able to walk back and forth between the two - the buildings are connected by a sky bridge/walkway (indoors). There is an Applebees also connected to the hotel - convenient for quick bites or drinks - but that's about it. The restaurant itself is pretty abysmal as far as service is concerned - but that did not influence my hotel rating. Staff here is pleasant enough - a few very friendly and professional - some who don't acknowledge you at all. Housekeeping is inconsistent but when I requested something - they generally provided it. The gym/fitness center is very adequate and I was pleased with it. Everything you need to get a workout in; to include towels, water, and TVs. The hotel "convenience center/store" has what you'd expect. They don't sell alcohol of any sort (boo). I never had the hotel breakfast as it was around $15 a pop. My room view looked directly into a parking garage (literally). The room itself was nice enough. Clean enough for my standards and expectations. Comfortable. Bed and bedding were super comfortable. The TV had digital/streaming entertainment, which is important to me. Especially since I was here for so long - it was nice to be able to stream Netflix, HBO Max, etc. I had a king bed and pullout. I had a short term guest who used the pullout couch and said it was comfy. Room also has a fridge, microwave, etc. I was satisfied with the room, overall. If you are coming to town for business at the hospital I would definitely recommend it. If you're coming to town for something else, I would explore your options. read more

The location is ideal for families of hospital patients, as the third floor connects to the nearby hospital via a sky bridge. Within a 5-minute walk, there are several restaurants, a coffee shop, and a Whole Foods supermarket. While it is possible to avoid the front desk by using the mobile app, why would anyone do so? A DoubleTree's complimentary cookie is a great perk. Now, they even have a chocolate chip cookie for vegans. The mobile app informs guests that the earliest we can access our rooms is 4 pm. However, upon my arrival at 3 pm, I found half a dozen already waiting to check in. There were two employees at the front desk, and the property does not have a dedicated Hilton Honors desk. When I returned half an hour later, the line had not shortened. The employee acknowledged my program status by providing one bottle of water. This was in addition to the two already placed in my room. My room had signs of age. Paint chips missing from the bathtub. The holder for the curtain cord came unattached from the wall. There were also a couple of housecleaning fails. I immediately noticed that the room clock had the wrong time zone, and a towel for the bathroom floor was not provided. read more

DoubleTree by Hilton - Bathtub - Hotels Near Me - St. Louis, Missouri

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Clean and comfortable room. I was given a free upgrade with Hilton gold status to a suite which was nice to have some extra sitting and hanging out space. I used the fitness center every morning, which had a nice selection of cardio equipment, a peloton, dumbbells, and two leg machines. The breakfast is edible but below average, and not worth paying for unless you have Hilton Diamond/Gold and can get it for free (which I did). Expect overcooked scrambled eggs, greasy breakfast meats, white breads, and some berries and yogurt. Coffee is pretty good though. Super convenient to stay here if you're visiting the WashU hospital. read more

horrible experience RPom was dirty. Had to change room several times was charged extra for smoking, but did not smoke.

As seniors on a fixed income, my wife and I saved for six months to stay at this DoubleTree during medical testing at Barnes-Jewish. We chose this Hilton brand for our anniversary, expecting professional hospitality. Instead, we found a predatory pricing model that forced us to flee a day early. The stay was a relentless series of "hidden" costs. They charge $14/person for a basic breakfast and extra for parking. The tap water was cloudy and smelled of stagnant lake water, forcing us to use the in-room bottled water, which lacked any price tag, another hidden fee waiting to happen. The "free" WiFi was a useless 2Mbps; they actually upcharge for functional internet. Even the lobby vending machine charged us $5 for a "latte" that was nothing but 6oz of plain steamed milk. The breaking point: Because these unexpected fees maxed out our credit card on day one, we realized we wouldn't have enough money left to eat if we stayed the second night. Despite explaining our situation, that we are seniors with mobility issues four hours from home, management refused to refund the second night. We were essentially told we could stay and starve, or leave and lose our money. We chose to drive four hours home exhausted and empty-handed rather than stay in a place that treats medical patients like open wallets. The hallway to the hospital smells like cinnamon apples, but no scent can mask the corporate greed we experienced here. Hilton, you failed two seniors during a vulnerable medical week. Truly shameful. read more

Great hotel! Clean, large rooms. The staff is very welcoming! Alix at the front desk is wonderful! Great location. read more

It was better run and more guest friendly when it was The Parkview. I stayed here for an extended period when my mother was hospitalized at Barnes and staff were more accommodating. Today I found that you must have a room key to use a restroom on the lobby level and to get back into the lobby. read more

I have been receiving treatment every two weeks at Barnes Jewish since mid January, 2026. A room is always booked ahead of time for my stay, Because my husband always accompanies me the room is always booked with a King size bed. The Doubletree is not a fancy hotel by any means, but it is clean and consistent. My opinion of this hotel just took a drastic turn when the front desk put us in a room with 2 double beds, and then proceeded to tell me that it was the only room available so they couldn't move us to a different room. This hotel has 219 rooms, and I highly doubt that they were telling the truth. In addition to the room not having a king bed it also was missing a desk chair, and the bathtub had rust stains. I can overlook those things, but the biggest disappointment with this hotel is that the two front desk staff would look me dead in the eye and lie rather than accommodate us with a different room. read more

I have stayed at this property 3 times this year and yes the property is older, needs some upgrading but it's clean, the water pressure in the shower is great, and the bed is super comfortable. The staff is also all very friendly and helpful. Nothing exciting about breakfast but there is lots of places to eat if you walk across the street. Fabulous French restaurant, coffee shop, a Whole Foods, all very close. I was working at the hospital so it was really convenient since there is a walk through bridge from the 3rd floor. read more

The DoubleTree was our home for a very long weekend in St. Louis. It's located near the Washington University and Barnes-Jewish Hospital at the Southern tip of the Central West End. We didn't have any overwhelmingly positive or overwhelmingly negative experiences. It was all middle of the road, with the standard things you'd expect from a hotel. The smell of fresh, warm cookies in the lobby always turns our frowns upside down though! We took advantage of the breakfast buffet the first morning, and for $12 you can definitely get your money's worth if you're on a budget. Bottomless coffee and the usual suspects of breakfast foods. However, it's nothing to get out of bed for if you know what I mean? Our room had a parking lot view, a closet, refrigerator, coffee maker, desk, TV, ample charging stations and two queen beds. The beds were, in fact, comfortable and cozy. Probably my favorite "amenity" was the close, walking distance proximity to restaurants and shops in the Central West End. I went to Kaldi Coffee Roasters every day (sometimes twice) and there are other great places nearby like Lazy Tiger, Saigon Cafe, Brennan's, etc. Keep in mind you do have to Uber/Lyft to get to other parts of the city like Downtown, The Hill, etc. Nothing service or amenity wise blew it out of the water, but it served as a solid home base. read more

This is a ghetto hotel. You hear hookers and John's fighting on a Saturday night. Your room may not get cleaned for 3 days. And won't get cleaned every day The smell of marijuana fills the hallways. The breakfast is horrible. They don't have detergent for the washing machine. The body soap dispenser is always empty. The pillows are hard and lumpy. And the Applebees attached to the hotel is a hot bed for hookers that try to pick you up if you sit T the bar. There are much better places to stay, do some research. read more

The one nite I stayed there were working girls in room next to me having dates all nite and the front desk girl Yarha said that can't do anything about it they have work also. Also I was apocarch if I wanted have date. read more

Worst check in ever took well over a hour asked for a breakfast voucher and they said no. But the 15/20 people that got a room before me all got one . Will never stay here again.... Sad... read more

Do not stay at this hotel. Besides being very low end with no updates, there was a loud construction project going on all night with trucks backing up and heavy metal objects dangling right next to my hotel room. It is an overpriced low budget horrible place. However, the staff was very nice and there was oatmeal although breakfast was overpriced. Creepy place! read more

DoubleTree by Hilton - View from hotel window - Hotels Near Me - St. Louis, Missouri

If you are looking for a convenient and cheap room and can tolerate a lot, then this may be your place. But this location definitely doesn't live up to the expectations of a national Hilton property. Customer service was non-existent. Breakfast was overpriced and poor quality. Problems with the room took multiple calls to be addressed, some problems were simply not addressed Walls were thin, so any noise in neighboring rooms was easily heard. We'll be staying elsewhere next time we're in STL. read more

Had made arrangements for two connecting rooms and we checked in. Was not told they were not connecting. When went back to front desk, Alex didn't say anything, just grabbed Randel the front desk manager and just said a reservation is just a best effort not guaranteed- no apology, no nothing. Also no cookies, water, etc for being a Hilton member. I love Hilton, but not sure if it's this hotel or the doubletree read more

Pros: Fairly quiet Clean Need was comfortable although the pillows were too thick for my preference Choc cookie at check in 2 complimentary water bottles Fridge and coffee Few cafes within walking distance Free bfast Cons: Downgrading this from 4 to 3 stars just due to the fact that its valet only. I hate valeting, and it's even worse here because the valet took forever to co Ed collect the car read more

The whole reason for staying at your establishment was due to being in a close proximity to Barnes Hospital. My wife had to have an emergency surgery to remove a brain tumor and the location made sense. At the time of check the staff was notified that our stay may have to be extended due to not knowing what may happen during the procedure or the length of time in hospital. We were reassured that this would not be a problem and just to let them know if we needed the rooms for longer. When the time came to talk to someone about extending the stay, my daughter made the first contact with your staff. I was then required to contact them myself, which I understand due to my name on the billing. The problem was that I had to leave my wife's bedside to be talked down to by a hotel staff member because she didn't understand what was going on. My daughter was then verbally assaulted by the same employee when she had to go back and get the room keys re-registered for the rooms. Apparently we were locked out of our rooms while waiting in the surgical waiting room for 14 hours due to going over the initial reservation. I would understand this normally but we made arrangements with your establishment beforehand and then notified the need for more time before the end of our initial reservation. Our stay was extended, but for only 1 room instead of the 2 we had to begin with. One again, other than the verbal attack, this was understandable. We notified your staff that we need 2 more days and this was agreed upon. After one extra day we were once again locked out of the room. Our keys no longer worked for the door and I had to go get them reactivated again. The lady I spoke with this time was very cold and dismissive and passed me on to another but was told I had to wait because this person was on a break. At this point I had sat through the stress of waiting for my wife to go through a 14 hour brain surgery, and maybe 5 hours of sleep in 46 hours while staying with her. I hoped that your staff would have understood but sadly this did not change anything for them. Eventually I asked just to be able to have access to the room so I could retrieve my belongings and leave. My disappointment with a hotel that is supposed to be closely connected to the hospital is beyond description. Everything was taken care of on my end. I did everything I agreed to initially as far as letting your staff know if an extension was needed but every time seemed like a battle. I wanted a place for my family to go when they needed a break from the stress of the situation, a place that understood that we might need the rooms for longer than initially thought. I was under the impression we had this after the initial check in and conversation with the staff, I was wrong. read more

The staff ignore you when you talk to them. Many of the areas of the hotel smell. The cost and exterior read like a high end hotel, but inside it's run like a budget hotel. read more

Hilton has taken over this hotel - engaged in a rebranding - partial remodel and hung out their shingle. A solid job all the way around. Expect the Hilton brand and level of focused, caring service within the Double Tree brand. Lobby is nicely appointed and when you enter your senses will be met with the sweet, warm smells of the famous Double Tree cookie. Cookies are kept warm and there are plenty to go around. Nice touch on the rooms - true 4k televisions and super and I mean super comfortable beds. Towels are lush and large enough for a lug like me (I'm 6'3"). There are some minor things which still need attention (frayed carpets in the common area) and access to the parking garage feels like you are walking into a maze. But all in all - a great location! Will definitely stay again. read more

DoubleTree by Hilton - Nice touch with the hand written welcome card - Hotels Near Me - St. Louis, Missouri

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Nice facility, spacious lobby and rooms. We paid extra for the morning breakfast buffet. The problem we faced was when we arrived for our breakfast each morning, around 9:15 am, the offerings in the buffet were either gone or picked over with very little left. We had to ask for coffee and hot water, as the pots were empty. The hotel said "breakfast" was until 10:00 am, yet as stated above, the employees didn't keep up with the demand and started cleaning up the entire buffet prior to 10:00 am. We also had difficulty with getting clean towels. So that's why I can't recommend this hotel 100%. read more

After reading other reviews we were hesitant to book here but I'm so glad we did. The room was impeccably clean and our view from the 7th floor was beautiful. Although the bathroom could have benefited from an upgrade it did not detract from our experience. But, what really made our experience so special was the staff. Everyone was welcoming and incredibly friendly. I would highly, highly recommend this hotel to anyone traveling to St Louis! read more

We stayed here to visit some family in the neighboring hospital. The valet and front desk staff were very polite. The hotel was clean but is definitely in need of some repairs. Our room had this weird opening in the ceiling of the bathroom. Gotta sleep with one eye open just in case there were any weirdos hiding up there. There was also a bunch of peeling paint chips on the floor of the shower. For $180+ a night, i'd expect the hotel to have better repairs. read more

DoubleTree by Hilton - wallpaper/paint peeling from the ceiling - Hotels Near Me - St. Louis, Missouri

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Stayed here for a weekend trip and it was just okay. Not great, but not the worst. For starters, the parking garage is a huge mess. There are arrows going every which way, and no signage to direct you towards the hotel. The doors to get to the hotel from the parking garage go right next to a couple smokers' poles, which I did not appreciate. It reeked of smoke every time we walked to our car, which I could have done without. The room itself was nice, nothing special. We were there for 2 nights and our room never got cleaned, so I'm not sure what happened there. We were out for most of the day and when we arrived back the room was untouched. Unfortunate. This hotel is connected by sky-walk to the BJC Hospital, and it is in the same block as the campus. Our room overlooked Forest Park Avenue and we heard ambulance sirens multiple times per night. Just keep that in mind if you are looking for a quieter hotel or room - this might not be your place. We enjoyed the location and proximity to Downtown/Forest Park, but we probably wouldn't choose to stay here again. read more

I booked a room for 2 nights because I had an appointment Barnes Jewish. My flight didn't get in until 2AM. Took a $50 Uber ride to the hotel. When I got there, the doors were locked. I tried talking to the front desk people via intercom, but it was mostly static. After several minutes they let me in. Then they told me they canceled my reservation. It was 3AM and I'm sitting outside on the curb in rainy 35° weather trying to find another room. I prepaid on Expedia and the room is non-refundable. I'm out nearly $300 and almost $100 in Uber charges. read more

Stayed here one night for an interview in St. Louis. Conveniently located half a block away from St. Louis Children's Hospital and Barnes-Jewish Hospital. There is an attached Applebee's which is open until 11 pm on most nights, if you're coming in late and are looking for a quick bite to eat. There are also many restaurants and cafe patios within walking distance. I guess the hospital employment provides a big lunch crowd. A room with a single King sized bed was $129 per night. It was paid for by my interviewers, so that was nice. Garage parking is an additional $5 per night. Within walking distance to the Central West End Metrolink and adjacent to Forest Park. It's also aboutt 2.5 miles from SLU. Complimentary breakfast provided in the lobby. I checked out early, but saw them setting up and it looked pretty basic: coffee, cereal, bagels,etc. The room itself was clean and spacious. The furnishings were a little dated, but that's nitpicking. I don't really have much to add. My only gripe is that there's no free or even pay wifi. I believe there's free wifi in the lobby and also free ethernet internet in the rooms. Overall a convenient place to stay if you're visiting the hospitals or SLU. read more

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Room and facilities were fine. Actually had a couple of good night's sleep. The staff seemed uninspired. I stored my bags when my room wasn't ready and when the Porter? brought them out didn't ask to bring them to the room so I guess they don't really have a Porter? But the worst part was the 3rd floor room had the most ridiculous view of a parking garage ten feet from my window. Upon checking one of the workers was vacuuming the lobby and literally moving within an inch of my feet. My suggestion to the manager - don't vacuum the lobby between 11am and noon when people are checking out and waiting in the lobby. It's very loud and annoying. Won't be coming back sorry to say. read more

DoubleTree by Hilton - Hotels Near Me - St. Louis, Missouri

We were here for a meeting. The first accessible room was beautiful but the bed height was 32" so we moved to a different room with a bed that was lower (25"). The on duty manager, Karen, was familiar with room configurations. She was quite nice & knowledgeable and exhibited sensitivity and thoughtfulness regarding accessibility requirements. The second room wasn't nearly as nice as the first room - no reading lights on bed, roll in shower seemed old, etc. It seems as though some of the rooms may have been updated but not all. The biggest issue we had was with the parking garage. You first need to check in before you can enter the garage. There were only 4 or 5 handicapped spaces and not all were van accessible. It was very difficult to maneuver in such a way as to park - especially with only one spot available at the time of our check in. Other spaces were on an incline so some with mobility issues may have trouble there as well. The hotel restaurant is an Applebee's so if that is not your preference you need to leave the property. There is a Panera that is quite close. The breakfast is decent. The young woman in charge of helping at breakfast was a bright spot - she was friendly, helpful and super sweet. read more

This was the worst hotel experience of my life. The room was right above the restaurant and was filled with smoke and kitchen smells. I asked to be moved, and they declined. The Uber driver who took me to a different place said that he often takes people away because the place smells so bad. DO NOT GO HERE. read more

Although there was a construction areas outside, Terry at the front desk personally helped with my elderly mother and walked me to my parking spot and back to the lobby. Super nice and helpful service and beautiful clean rooms! Breakfast was the full spread and had very friendly staff. Would definitely stay again. read more

My sister and I stayed here when our mom had surgery, so we could be close if needed. When we arrived we couldn't get in the parking garage. We were told it was closed and would have to park in the hospitals garage and pay the fees for the hourly rate. So we took our bags to our room and went back down, moved the car to the garage, and then came back to drop our coats off at our room. We were tired so we went to the attached Applebees restaurant to eat supper but there wasn't enough wait staff to be able to be seated for at least 45 minutes. So we decided to do take out. I bought chips and dip appetizer and a 9 oz. glass of wine. That was $22.00 plus tip. Then we asked at the desk about breakfast. The charge would be $1.50- $9.00 depending on what you order. So you have a room costing $184.00 plus fees and taxes, payed parking, payed breakfast, and not so good food in the restaurant at high prices. I will say the beds are very comfortable. The only chair is a desk chair. Next time I'll stay where I don't have to pay for all of this. read more

Wow! This place is gorgeous! The staff is helpful and kind. They have popcorn and tea/coffee in the lobby. Cookies after 5pm. Comfy robes in the rooms. The room is immaculate and updated with a Kurig in my room! The bed looks so comfy and there is free shuttled service to nearby areas. Bird and lime are also available all around. I will check out their pool and workout area tomorrow. read more

The freaking worst hotel in the area by far! Check in slow agents arguing with each other about cookies to guest. Horrible instructions on where to park and oh no Valet. Only dining option was an Apple Bees attached to hotel with an hour and 40 minute wait. Worst part hotel is located by 2 hospitals where I'll people stay while receiving care. With all these people's worries they don't need crappy hotel services read more

Overall poor front desk reception. Poor breakfast service . Terrible room service. Disappointing especially as it's in Central West end and Hilton read more

We stayed here because of the location with the children's hospital because we had appointments for our child. The place was disgusting. As soon as we got off the elevator there it reeked of cheap air freshener trying to mask the smell of marijuana and cigarettes. All night the room next to us was up listening to loud music while smoking marijuana and cigarettes. If you are staying in the area for the children's hospital and have a sick child I would not recommend staying here. We will be traveling the extra distance and staying at a different location. read more

The rooms are nice but there is no hotel parking. You have to check in and take your bags up and then drive around the block and pay for parking in the Euclid Garage. They charge for breakfast. For the $180. You would think that would be included. The restaurant didn't have enough help so we had to order take out. Crazy. read more

I live in the same neighborhood as this hotel and it's the place I have my out of town guests stay if they're not in the mood to couch surf or inflate my air mattress. The Parkway has a great location and is Metrolink accessible (meaning you can get there from the airport very easily). The price is always good (ask them about their AAA discount, it's something like $10 off a room) and the hotel is always clean. It's still relatively new and in great shape. The last room my guest stayed in had a flat screen TV as well as microwave and mini fridge, discretely hidden in the furniture. The Parkway includes breakfast in the price of your room and has afternoon snacks. It's not as fancy as the Chase Park Plaza, but for the price it is a really solid, clean, new-ish hotel. If you're looking for a place to stay in the Central West End, I highly recommend it. read more

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My bff's parents rescued the two of us by getting us an extra night at this hotel instead of leaving us to our own devices and the horrible whims associated with sleeping over at the apartment of a college aged boy, mid move-out, as he plays computer games and does other unsavory activities instead of cleaning. Thank you Parkway for keeping me and my New Kids pillowcase clean. The rooms were clean and pretty standard and the service was friendly. We definitely took advantage of the free continental breakfast, or more specifically, the free juice. They also have free, freshly popped popcorn in the lobby. I was sad there was no pool and the parking garage is laid out in such a way that you may never find your way back to your room, your car, or anywhere else for that matter, though I think that's because of construction mostly. Also, you cannot take your firearms into the hotel. See photo. read more

Everything was fine with the room until the front desk and security knocked on my door while I was sleeping and then came in and told me they were charging $250 for smoking in the room because there was smoke in the hallway. I've never smoked in my life. The front desk guy didn't ask me if I was smoking in the room, he just barged in and said that they were fining me because they had a complaint and I was the only one occupying that area. Luckily the security kid decided he didn't smell smoke in the room, despite their incredible deduction abilities. Not sure what how to prove I wasn't smoking if they stuck to their stupid guns. The front desk detective have a half-assed apology and slinked away. Fun way to wake up from a dead sleep. read more

Unfortunately, not a very positive experience. The rooms themselves were nice enough, and the breakfast was decent. However, the shower floor had someone's footprints on it, which was pretty gross. We also had a bad experience with the shuttle driver, who told us he couldn't drive us anywhere unless we had a full shuttle (13 people). Why offer a free shuttle service if your guests can't use it without a big group? We also had the housekeeping people enter our room TWICE when we had the "do not disturb" sign on our door. Luckily no one was undressed, and they did apologize. However, we felt this was inappropriate and an invasion of privacy. read more