Alright, lets get into it. After a long trip from Europe, we booked a room at the DoubleTree in Largo to be close to our family for Thanksgiving. The hotel is older and claimed to have renovated their rooms, so we were convinced this would be a good spot. Let's start with the pros: There is a bunch of parking our front. The staff was friendly. The restaurant in lobby was good, and we enjoyed the complimentary breakfast. Shoutout to the bartender David for his excellent service & kindness. The hotel is located across the street from Woodmore Towncenter, so you have gas stations, restaurants, and shopping nearby. Some room for improvement: The room we were initially given was absolutely horrendous. It looked nothing like the photos we saw when we booked the room. There were lady bugs, stink bugs, and I saw a spider in the room. The furniture was archaic & not what I expected. The TV was hanging off of the frame. I felt myself looking around the room fearful that a bug was going to suspend from the ceiling, fall on me and start crawling. After one night, my husband requested a new room, and thank goodness they gave us a freshly renovated room. The room was still a little dated, but it just felt clean and comfortable. I was able to enjoy my stay after the switch. For context, I posted photos of the new room they gave us. The elevator is extremely slow, so I hope they are working on fixing that. If we didnt have the mishap with the first room, (for the price) I would give our stay a 4/5. read more

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The absolute worst experience I've ever had at a hotel! I foolishly booked this hotel to relax and get ready for my birthday parties, and as I walked in I was greeted with a pungent odor of what I can only describe as dirty mop water in the lobby (and I later discovered the smell was throughout the entire hotel). I said to myself "it has to get better...just go and check in". I go to the front desk and was met with attitude and no hospitality. He greets me with a tight "what tf are you doing here" face so I GREETED HIM to try and break the ice. Before the check in process, I explained that my little sister unexpectedly decided to stay with me, and is there any way my room can be changed from a king bed to a double. "Tight face" says "yes for a $50 upgrade fee". I was confused so I asked why was there an upgrade fee when the rooms on every website INCLUDING DOUBLETREE was the same price. He says "when I push the button it says $50 " and then suggested I call Expedia. I call Expedia and explained the situation and the rep says "wait no, that should be an easy transfer...let me see if I can do it on my end." She was unable to and put me on hold to call the front desk to see why I would be charged extra if the rooms were the same, and she got the same energy, attitude and answer from the front desk "when I push the button it says $50 ." We're now at 30 minutes of dealing with this room so I said "you know what...forget it, I'll keep the room I booked, please just check me in" ( anything to get away from this smell) We began the check in process and I asked how much the deposit is for my room...I was told $250, but then I'm given forms to sign, one of which states that my deposit would be the amount of the tax on the room + $50 for the deposit. I asked the other front desk rep, let's call him IDK, (because I don't know was literally the only answer he could provide) why was there a difference in the price of the deposit I was quoted and what I'm being asked to sign. His answer...y'all already know....I don't know. Hey...it's 2026, and scammers have jobs too, so I asked to see ANYTHING that has their current deposit amount on it and he of course said "I don't know where anything is at the desk, but it's on all the external booking sites. Ok great, so I pull up Expedia, Booking and Hotels...nothing about a deposit there, so I asked "is there anywhere else I can look?" and "tight face" says under his breath "let me get a manager ". "I don't know" wasn't being yelled at, he didn't look agitated or uneasy...there were no voices raised, and he was actually trying to explains the policy to me, so why someone who wasn't involved in our transaction felt the need to call a manager...I don't know. I ended up letting him know that I wouldn't be initially that one section about the deposit, since they couldn't show me the new policy and paid. I get to the room...the elevators open and the smell along with plastic tarps hits me...of course I booked for relaxation and got the "under construction" floor, but I keep going to the room and let's just say the furniture and walls looked to have been in a gang fight (that it lost) with the amount of nicks, dings, and scratches on every surface (the bathroom was nice). The furniture was outdated and covered in stains, but there was no way in hell I was going back to that front desk so I just decided to only sit on the bed. I get ready and leave, and while I'm gone my sister (who was at the desk at check in with me) comes down to get a water. Their tap wasn't working so she asked them to charge it to the room. Again she was met with attitude and "tight face" interrogated my sister before agreeing to charge the $3 water to the room. We get back to the room at 4am and I stop off at the front desk to ask for a late check out...and I was told...you guessed it "no". In the morning check out was at 11, and not one but 2 hotel staff knocked on the door 45 minutes early to throw us out...which I was more than happy to leave. I will never and I mean NEVER visit another Doubletree again...hey Paris, Nicki and the rest of y'all Hiltons...get this shit together! read more

The service is HORRIBLE. Front desk talks to you like you're not a paying guest and you're bothering them. Never staying here again and would definitely not recommend. The staff is just rude. It's very uncomfortable. I've been to other Hiltons, but this by far was my worst experience. read more

The receptionists are awful. You feel like you are bothering them when getting assistance. Cracking a smile might cause them pain. We are here with our cheer team for a competition and one of our coaches had to leave. When she arrived late last night, her room was not clean. There were Asian beetles (look like ladybugs) in her room, hair hanging from the ceiling and they refused to change her to another room. Offered to clean it but would not give her another room. Luckily there was a hotel next door which she switched to. Also, when they offered it was not in a nice customer friendly manner. They were rude just like this morning when I had to switch to a new reservation in person to make sure we were in the same room. Two woman at the desk and I stood there a couple minutes before I had to ask can someone help me. And neither one seemed to want to. Again felt like I was bothering them. The coffee maker in the room had no outlet near it. Kinda feel like driving home tonight. My back is killing me so the mattresses are crappy. Future note we won't stay here again. read more

DoubleTree by Hilton Hotel Largo/Washington DC - The review that keeps on giving. My daughter turned her pillow around and this.... - Hotels Near Me - Largo, Maryland

I wanted to make sure to leave a review because we had a very nice overnight stay at this hotel. It was very convenient to Northwest Stadium. There was a mixup through Booking dot com, but Deniece got it squared away quickly. The hotel is nice, the room was clean, the bartender was friendly and fun, the bed was really comfortable and the coffee was good in the morning. What more can you ask for? read more

Visited overnight as I was attending a soirée and didn't want to risk trying to drive back to Va afterwards. From outside, the building looks very modern. Nicely appointed lobby area and front desk personnel are courteous and friendly. Room is nicely laid out, bed was comfortable and I got a great night's rest. Ice machine on 2nd floor not working. Minor inconvenience as I went a floor up and got what I needed. Overall a pleasant experience and if needed I'll be sure to stay here again. read more

A nice hotel. It can handle large groups. However, the staff gets overwhelmed sometimes. They missed giving me a requested wake-up call one morning and called me 5 times at 11:30 at night while trying to set one up another night. They wanted to charge $4 for a bottle of water, and it seems breakfast is also an extra charge - even though I'm an honors member where it would normally be included. It has clean quiet rooms. I did not hear anything from outside my room most of the time. Check-in was quick and efficient. There is some parking for large vehicles, however the staff will not reserve it, so it may be an issue. There is a shopping center close by. It is an easy drive to downtown DC. I liked the drive better than from the Dulles Airport area of northern VA. It takes about the same time, but this has no tolls and at slower speeds. I would stay here again or in one of the neighboring hotels. read more

I had higher hopes. They did have a gym with weights and machines which was nice. The breakfast was $15 and not worth it (overcooked eggs, basic pastries, cereal, oatmeal, and sausage). The carpet in the rooms looked 25 years old. My curtains didn't open all the way so it was always pretty dark. Seemed pricy for what they offered. read more

We were so tired that I do not recall about the room but the Breakfast buffet was terrible. The lady at the register (Melanie) was not very friendly and keeps the buffet plates by the register and she hands them out one by one. Also they charge $14.15 per customer but later take same amount off the bill (seems redundant). The buffet was poor. No pancake or waffle maker. The coffee was cold and the tray with the powder eggs almost empty. The sausage unappealing. Breakfast needs to step up if you are going to offer it. read more

What does a person have to do to get a TV that functions properly AND a clean room??? The first room I was given was room 401 the TV had 4 white lights that interfere with viewing. I called the front desk and was told many rooms have that feature and an upgrade is coming. I insisted that I try another room. I was given Room 323 which had throw up on the couch and bugs in the drawers among other dirt! Additionally, the door didn't close properly and there was dried blood near the lock! I was placed in Room 412 in which the carpet was extremely dirty and there was hair in one of the drawers in addition to the stains on the couch! Once again, I packed up all of my belongings and went downstairs to request another room. When I told the staff member what had happened, he replied that there are no other rooms so I would have to checkout. How is this good customer service? Luckily I recalled Room 401 with the broken TV. I requested to be put in that room because at least it was clean. The woman who had assisted me earlier seemed just as agitated as he did: as if it is my fault the rooms are EXTREMELY dirty! How is it acceptable for Hilton Staff Members to blame the customer/ patron? Having filthy carpets with stains throughout and insect repellent gathered in corners, along with bugs in the drawers, and VOMIT on the couches is completely appalling and unacceptable!!! At breakfast today, the staff member couldn't give me change for a $10 bill yet she collected cash from guests to eat!!! WHAT IS UP WITH THE HORRIBLE TREATMENT OF PATRONS? All I wanted to do was tip the waitress who everyone ignored! read more

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If I could give you negative stars, I would. Staff is quiet quitting, disrespectful, and careless. Front desk staff is curt and super unhelpful. They actually charge $100 EARLY check out fee!!! What is that?! I don't expect the Ritz from a hotel of this strata. But I do want to be comfortable and get the same stuff you normally get at a Doubletree. Only positives: the cookies were fresh and the desk clerk at least did that without complaining. The night bartender was polite and served with great alacrity. read more

My overall stay and visits have been pleasant. The staff at large does a great job, but there is one employee I would like to highlight. Please extend my sincere appreciation to Amara for an outstanding job well done during my visits or multiple visits stays at the Doubletree in Largo, Maryland. She epitomizes professionalism at the highest levels. She's quick, decisive, intelligent, responsive, and very customer service oriented. Amara does her job seemingly effortless and pleasant and she does not get upset With additional requests but rather ensures 100% total customer satisfaction. I highly recommend Doubletree further invest in her professional development for higher level responsibility. Anthony Stovall read more

The staff was so unprofessional! when we checked in we had to wait until until, the receptionist finished her personal call, more than 5 minutes, the conversation didn't appear an emergency, the fridge froze our food in a couple of hours, I explained and asked if the fridge could be turned down or a new one, we are fully booked, and you can turn the temperature down, I explained that was my dinner, and it's ruined, staff stated we have a restaurant! When checking out the receptionist was not available! I need a print out receipt for reimbursements! I will never stay here! HILTON DROPPED THE BALL I'm from North Carolina and was told it's the area, too close to Dc! The room also had paint peeling, and the tub being so slippery, we had to put a towel in the tub to prevent from falling, I love hot water, however my traveling partner stated it's way too hot that a kid would definitely get burned! she has children! read more

A very nice area with a nice hotel. Extra great staff! The sleeping rooms were super comfy. The beds and pillows are top notch and clean new bathrooms. The venue was large and perfect for us, although a little dark. It stayed a warm in the room and the checkin area smelled like sulfur most of the day, but I'm sure that was just an issue they were having. The food was well put together and the cake they served was amazing. The gym had everything you need and nice looking pool. The breakfast however was extremely overpriced and under whelming. If I wasn't a Diamond member, I would have been pretty upset with $18 for what they provided. Over all a fairly solid A- for this location. 7/16 read more

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Proximity is what this hotel is about for me. I chose the Doubletree for a night because we were going to a U2 concert at FedEx field and this hotel was one of the closest. We drove up from Richmond, Virginia, and arrived at 12:30. We knew our room wouldn't be ready, but that wasn't a problem. We were trying to travel at odd times to avoid the D.C. Traffic, so left at 10ish. The employee checking us in was super friendly and really apologized that our room wasn't ready. Not a big deal...we were just happy to be out of the car and not stuck in traffic. We told her we'd go park in some comfy chairs around the corner. A little while later, she came to tell us the room was ready. From the outside, the hotel is not pretty. It's a basic chain, so there's no frills. On the inside, while it's nice enough, there's not much that is exciting. It's a place to sleep and that's pretty much it. The room has a small couch, desk, tv and stand, and a bed -- king sized for us. The walls must be pretty thin because I heard the conversation from the room next to us when we returned after the concert. The room also had a body odor smell, which kind of grossed me out. I couldn't sit on the couch because that seemed to have the most odor. For two adults, they only had two towels. Gosh, I sound picky. I think for $300 a night, in the area it's in, it's fine for something like one night for a concert or a football game. I wouldn't want to stay here for more than a night, though. read more

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The restaurant wait times were outrageous. Only one other table in use. 3 of us and food brought out 1 at a time over 15 minutes

As a Hilton Diamond member it's more than safe to say that I am a fair judge of what one should expect of a Hilton hotel. As a frequent traveler no matter what the brand, I have a set standard that I expect from a hotel especially for business. Well this was not the case when I checked into the Largo property. After traveling over 12 hours, I was exhausted. It was approximately 10:40 p.m..on 4/30. I got to the counter and asked for the$18.00 credit and could I please get something from the concession stand. She proceeded to tell me she knew nothing about the $18.00 and how and when I got it. She proceeded to say if I wanted something to eat, I had 15 minutes to get food from the bar. Again, I reminded her that I had been traveling all day and I just wanted to grab something, to go to my room and eat something. I had to get up at 3:00 am for work and just wanted to go to bed. She stated I could NOT get anything from the concession stand using the $18.00. I asked how did she know about the one and not the other?????? She had no answer and I walked off with NONE of my questions answered. Monday morning (4ish am}, I asked a young (black ) gentleman when the coffee was coming out. The fixing were set up (but no coffee pot). As he told me it was to early, and he kept walking, went toward the kitchen, and never came back. Later that evening (after a 13 hour day) I let Gary ( who was wonderful) know of my encounter. He let me get a burrito and soda for my missed Sunday and encourage me to get the complementary food. I then got the complementary food and look at a menu to see what I could take to my room. The menu was lack luster and basically the same food that was complementary. As you entered, there was an attendant, but no one spoke or asked to take my order. I had got tuna and crackers and noticed pizza at another table. Before I left, I got 2 slices of pizza. The hostess at the entrance (with the afro) came up behind me and spoke for the first time said: this is a private party. I must hve sat there for 15 minutes with no one acknowledging me or making customers know that they were 2 separate venues. I apologized to the hostess and the general manager. I even went over to the head of the group (they were now piling in) and apologizes for my error. I even laughed in the elevator with a guest, because she too wondered who the pizza was for. I saw 2 tables of food. At any time, the hostess could have spoken to either of us. A simple sign would have worked if the hostess didn't want to speak to quest. I get to my room and am surprise that the bed was made up. I was under the impression that you have to stay so many days AND request your room to be clean. In addition, I thought if you had something in your bed, they didn't touch it. The had made my bed with my heating pad in it, with the cord still plugged in. I then went to sit at the desk, and did a double take. On my floor was a pair of black fishnet stockings. Someone had not only was in my room but USED my room. I immediately called downstairs and spoke to Gary again. I told him of my findings and he offered to change my room (next door and give me 10,000 points. I told him I was going to bring the stockings downstairs and we could talk. I was met by the GM and Gary. I requested that compensation be 1 days off my bill. The GM agreed. She also stated that the cleaner must have used the smaller cart and the stocking fell off the cart. The next morning, I left work an hour later 4;30 a.m. The night auditor was there. I again asked when the coffee would be ready. She said give me 2 seconds and went to the back and grabbed me some coffee. I am only mentioning this to note the difference in the customer service in this establishment. She knew who I was and explained to me that it the employee on Sunday was new. She tried to explain that the marking in the elevator stated $15.00 and she probably was confused. I explained to her that Sunday's employee knew nothing about the $15.00 or $18.00. The Sunday employee never updated me with her findings, She knew to give me 2 bottles of water, but she didn't know about Diamond or Gold members: your repeat and Bread and Butter of the Hilton Company. She could have simply googled it, yet excuses (which is all I've heard) was given again. The Auditor also was perplexed by the smaller cart explanation as I was. She stated the smaller cart was only used by the Engineer. I also let her know that my safe would not close...keeping the closet door open and my luggage being on the luggage stand, there is no way a cart came in there. I felt I had been told anything to make justification or more excuses for this property and the lack of accountability. On Tuesday I put a sign on my door to not disturb. I didn't want anyone in my room. On Wednesday I decided to have my room cleaned and I removed the sign. I assumed they must be on Pre-covid policy and clean the room every day. MORE: read more

As a Hilton Diamond member it's more than safe to say that I am a fair judge of what one should expect of a Hilton hotel. As a frequent traveler no matter what the brand, I have a set standard that I expect from a hotel especially for business. In the spirit of being honest, when I booked the hotel for my stay I did not look at any reviews or ratings. I booked using my Hilton app and choose based on the fact it was in near proximity to my client's location. Yesterday, upon landing at DCA and having a few minutes while waiting for the rental car bus, I was reading the reviews about the hotel on Yelp! and had a moment of "what did I do?", "where did I book myself?" moment. I think it may be natural if you read some of those reviews. I had been up over 26+ hours, taken a red-eye from Los Angeles and was exhausted but still had lots of work to do. All I wanted was a clean decent hotel and did not want to deal with anything less. Upon arriving at the hotel, which is situated in a cul-de-sac near government buildings, I was pleasantly surprised. I was greeted by what turned out to be the General Manager. She was very upbeat, pleasant and extremely accommodating to get me into my room though I was hours early. The lobby, rooms, elevators, parking lot, etc. are clean and well maintained. Quiet different than numerous reviews that people have written. The business center is in the lobby and very accessible to all of the guests. There is nothing "run down" about the property. The lobby has a table designated just for food delivery. So, if you would prefer to order for a local restaurant via Uber Eats or Grub Hub you may do so. There is a table just inside the lobby designated for them to drop it off. Again, very accommodating for the guests. Parking is free. The lot is large and there is an overflow lot as well. There is a very nice shopping center with lots of restaurants and shops within a 4 minute drive from the hotel. I watched this morning while I was downstairs printing some work materials in the lobby, the front desk making sure all of the guests leaving the property left with breakfast. Everyone was going to leave happy and fed. You don't see that too often! Again, it shows that this staff really seem to go the extra distance for the guests. All of the staff that I have interacted with from the day staff to the night staff have been more than professional, friendly but most importantly have gone above and beyond to make my stay pleasant. I would highly recommend this property and staff to anyone coming to the area. I know that my team and I when coming here will be staying here in the future. This team and property get hospitality!!! If you don't give them a try based on some people's reviews, then just remember this, some people will complain over anything. This is the Waldorf Astoria team but at the Doubletree. Enjoy your stay. read more

Thinking of having a school formal event, consider this location. My son's 8th grade formal was held at the Doubletree in Largo and it was fabulous. Kareem was our contact person and he served us with the highest level of costumer service. Not only was he excellent, the other staff on duty were extremely helpful as well!! Our experience was so great that the parents are considering this location for future events. Let me not forget, for the parents who did not want to be an official chaperone, dining at the hotel's restaurant was a real treat. The food is delicious and the ambience was very relaxing. My overall experience was very impressive!! read more

Unpleasant stay. Room had damage to mirror and walls. No towels. Customer service was horrible. One thing to not smile but also not polite. I felt that I was an inconvenience not a guest. Restaurant was out of most menu items. My car was parked up front and was still broken into and tires stolen. Security camera were not working. This does not feel like a Hilton and is not anywhere close to being a 3.5 star hotel. Property is run down. Stay away. read more

Checking into Doubletree Largo was nightmare. Takia the front desk clerk processed my card 3 times, 2 times in which my card was declined. She is juggling the phones and trying to assist other guests. So I had to call my bank to get it straight.(the payment posted and I had to show them) In the meantime another gentlemen comes to the front desk assists a guest and after he was finished, I had to ask him to assist since Takia was busy doing something else. I show him my payment and he goes to the back for at least 10 mins to speak to GM meanwhile I'm back with Takia asking are they going to accomodate me since they took my money. Her look of exasperation. The real hero is Julie from NFCU-she hung with me until this issue was resolved. Takia needs help at the desk, more training. Also, I ordered steak nachos.ABSOLUTELY horrible-the nachos were greasy and the had steakum meat. I ended up buying a small Digorno's pizza for $8. And to top it off-the room's heating system kept making an opening door sound all night. This has been one hell of a nightmare. Doubletree you missed the mark on this one. For my inconvenience, I was not offered anything to soothe over the mistake you made. I won't be coming back. It's something about Doubletree's standards that rub me the wrong way. read more

DoubleTree by Hilton Hotel Largo/Washington DC - Hotels Near Me - Largo, Maryland

I was in the Largo area once again for family event for the third year in a row and once again stayed at the DoubleTree. As with my previous stays, the staff was very friendly and hospitable. The breakfast in the bistro was great. It's a very short drive from a shopping center with a Wegmans, Costco, and a number of other places to shop and eat. The pool and exercise room were great. The quality of the service was consistent with other DoubleTrees which I have stayed. Overall, we really enjoyed our stay and I would highly recommend this hotel. read more

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Was truly impressed with the look and feel of this hotel, would recommend. The workers were very nice...even made friends with one in the hallway. The breakfast was cooked very well! The beds were so comfortable, made you want to stay there forever. read more

Sooo it's family reunion time I figured I would check in early. Called to reserve the room wasn't given any pertinent information such as: breakfast not included $18 per person per day, $50 deposit per day for incidentals (that I'll need to pay twice for the seperate reservation) pool is out of order, the ice machine isn't working, my room is hot as hell (maintenance was suppose to come last night, no show), Hotel is outdated and not at all what I have come to expect from doubletree. I feel stuck, since it's my family reunion. Only thing I can say positive is that the young lady that checked us in was very friendly. read more

I chose a room via the app check in and when I got here, they moved me to 618. The elevators were slow or not working so I had to drag my things all the way from the 6th floor. The vent/fan in the bathroom was super loud and didn't go off with the light switch. My room was missing a bathroom door so I couldn't block out the noise. My bed kept falling to the side as if it were off it's frame or the frame was broken. The tv says to use the guide button but the guide button didn't work. Unlike many of the other rooms here, my room only had the plain lamps so I had to plug up my phone in an awkwardly located outlet. Continental breakfast was not included at nearly $200/night. The power keeps going on and off making things beep and whatnot. The only good thing is that it was clean. I wasn't even offered a cookie at check in. read more

Let me start by saying, I've stayed at this property before and enjoyed my stay. I can't believe that in two years this place has gone so downhill. The staff is cool especially the front desk women, but this property needs a total re-do. 1. The first room I checked into was DIRTY... and funny enough it showed that it was cleaned in the system. Trash and dirty washrags were left in the bathroom 2. I check into another room and deem it acceptable, so I drop my things and head out Upon return... the fun part begins 3. I come back to the hotel (mind you it is POURING DOWN RAIN) and a lady is standing at the parking lot entrance directing folks to another lot. I told her I'd take my chances to find parking. After waiting for someone to move for about 15 mins I park close to the back of the hotel 4. Run in so I don't get drenched and the line for the elevator is wrapped. Apparently one of the elevators broke down. Finally get into the "working" elevator and the shaking scared the life out of me, luckily we made it to our floor 5. Finally settle into my room; get ready to go to bed and I hear a whistling sound every 2-3 minutes. Guess what??? the shaking squeaky elevator would be a nuisance the whole night 6. Constant banging starts at around 11pm above me and loud moaning sounds... ooo guess what someone is having wild sex or in my opinion they must have been shooting a porno Now at this point I know you're saying OMG this can't get worst... OOO BUT IT DOES Look to plug my phone into the nightstand and guess what's looking up at me on the notepad next to the room phone. A BEDBUG LOOKING INSECT Well at this point even though I was extremely tired.... I just pack up my things go downstairs to checkout of this lovely dump. I try to call Hilton Reservations but their WHOLE SYSTEM is DOWN FOR MAINTENANCE. How lucky am I???? Jumped in my car and headed to the Courtyard which is a 2 min drive up the same block and had myself a great night sleep. I honestly have never had such a bad experience at a hotel, I travel a lot for work and don't always stay at top notch properties, but this was worse than a MOTEL. As a religious Hilton Honors Member this experience really hurt my soul because I truly am reconsidering trying out other chain hotels due to this experience. I truly suggest Hilton execs take a little visit to this property and reconsider having it in their network. read more

Not all bad but here it goes. I have a story to tell. I have been at this hotel since July 31. On August 2nd was supposed to be my checkout date but I booked another night all was fine. I always have Lysol/ cleaning supplies at a hotel I sprayed and cleaned my first day. I set up my stuff in bathroom etc. ANNOYANCE I noticed on the 1st the spoons and fork I bought to the hotel was gone. Why are you doing anything but your basic duty of throwing away trash in the trash can?! You know, the not touching the guest stuff that is not trash thing. Next day, the extended day I went to a store a picked up more spoons and forks for my yogurt and microwave dinner, I walk in and she's throwing my spoons,forks and cup away this time and she has went into the bathroom and moved all of my stuff! Why?! I wish I would have just went home instead of booking a extra night. The employees are okay. The young lady with the ponytail about five eight didn't catch her name. She checked me in at 3 on the 31st of July she was great and helpful. Ebony as well great on August 2nd. Elevator acting up. Loud people at 11:00 &12:00 read more

DoubleTree by Hilton Hotel Largo/Washington DC - The view from my window. See my finger. - Hotels Near Me - Largo, Maryland

After scouting multiple locations we selected the Bistro in this establishment and connected with the manager to ensure that we were able to use this space. Upon an attempt to order a drink at the bar, my friends and myself were waved off by the bartender. Shortly after, she serviced other patrons in lieu of apologizing and attending to us as we were standing there waiting patiently. In addition, it was extremely hot. There was no proper preparation to accommodate us. I do not recommend holding any events at this establishment due to the terrible service and the disrespect in which we received. read more

I stayed at the DoubleTree in 9100 Basil Court 20774 several times and every time it's getting worse. I probably will not book another stay but the location is good. It's really close the the beltway. The first problem started, when we entered the room and the linens were not on the bed. Called the front desk and I eventually had to go back downstairs, after being told to wait and someone would bring me a new room key/card. Then the new room was not cleaned. Dust, cobwebs, dirty bathroom mirror and beer bottle tops on the floor. The next visit was good until the next morning I noticed a bug in the bed. Ok, I took a picture and moved to the other bed in the room. Seconds later found another bug in the other bed. Apparently, it is also acceptable for housekeeping to scream room service and bang on the doors at 9:00 am, hours before check out. When I finally checked out and showed the bug pictures to the staff. I was immediately told it was not "bedbugs" but some other type of bug. So...bugs are welcome to stay at the DoubleTree. I was given 1,000 points honor points and was sent on my way. I called the customer service representatives at Hilton Headquarters and was told since I received the points, that was compensation enough. I was told a message would be sent to the DoubleTree about cleaning up the bugs. I feel the staff at the hotel was nonchalant about the bugs and the customer service rep basically said be happy with the points and stop complaining. The rooms aren't bad, a microwave and fridge but can't enjoy the uninvited guest in the bed. read more

DoubleTree by Hilton Hotel Largo/Washington DC - Is that a bed bug? - Hotels Near Me - Largo, Maryland

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Every year, my fiance and I head down to the Landover Maryland area for a huge Subaru car meet. Each time, we have stated at the hotel and we will keep going back! The hotel is close to everything we need and has all around been a good experience. Check in is always fast and easy and comes with one of the most delicious, and warm cookies! Everyone here is very helpful and calm, even when there is chaos going on(one year there was a prom and the next there was several highschool sports teams there, hanging out in the lobby, ect) The rooms are very modern and always extremely clean. Beds are super comfy and fresh! There is a pool, a lot of parking, and other amenities. We usually just hang out in our room, but have walked around the hotel to see it all. If you are in the area, and need a nice hotel to stay at, this is the place! read more

Why did I not have a trash can in the bathroom? After I ask for one. Why is the pool open from 12 pm to 7 pm?? So nobody can swim in it!!!!!! The time read till 10 pm but me and my kids got kicked out. read more

Stayed here because it of its proximity to Fedex Field. Had a terrible stay. Elevators broke multiple times and we got stuck on them twice for over 20 mins. We received free breakfast tickets for getting stuck and the breakfast was poorly restocked and cold. read more

The food and hospitality was soooo amazing. Everything was prepared to satisfaction. The food was mouth watering, hot, and seasoned to perfection. I will most definitely be back soon. read more

My wife and I stayed here because of its proximity to FEDEX FIELD for a great getaway. We are Silver HHonors customers.... We used 28,000 Hilton points so it was only costing us 16 dollars to stay... if we had only known... Getting to the room via elevator, good luck, the two they have to get you to the HHONORS 6th floor, squeaking and slipping and shaking its way up... Way sketchy.... Our room hadn't been dusted and it was very noticeable... I took pictures of the mold in the shower, black mold... The bed looks good but was as hard as the carpets on the floor... Last but not least, a knock at the door just before 10am, "are you checking out today" really!?!? Good thing we were up already, that would've really topped the day!!! NOT SATISFIED HILTON... Update... Hilton refunded our points and closed the room for a full field day. I. bumped up stars from 1 to 3 for making it right. read more

One of the worst stays at a hotel in a long time! I have stayed at several DoubleTree locations in the past and they were all leaps and bounds above this location. We originally planned to stay at this hotel for 15+ days. We checked out early to move to a different hotel due to the poor quality at this location. Aside from the employees being polite, this hotel is terrible for the price. Very first disappointment was the luggage carts were not available as they were left on various floors, unused. My wife had to go find one herself as the staff was apparently not interested in helping us find one. Breakfast was not included in the price even though other hotels include breakfast and charge the same price such as the Hampton Inn and Suites nearby which provides larger rooms and better quality, as well. One of the elevators was clearly marked inoperative for some kind of maintenance, no big deal until the only remaining elevator stopped working and we had to carry luggage and our baby up multiple flights of stairs. Additionally, the maintenance on the elevator was being carried out early in the morning waking up our entire family. The pool policy and fitness center policies due to COVID are ridiculous. I understand that is how they decided to do things in this region, but it is time to loosen up. The pool itself seems pretty clean, but it was quite chilly. The room: A/C sounds like a jet engine when running. There are no covers over the windows, aside from a thin sheet, so the sun is blinding in the morning. The shower temperature was random, sometimes warm sometimes cold, either way it was not a good shower. We were only provided 2 towels for the 4 of us. The TV backlights were all shining through at a high brightness making the TV very difficult to watch. The refrigerator has seen better days. The furniture throughout the room was beaten up except the bathroom looked quite nice. We needed our sheets replaced and they wanted us to get them ourselves. They eventually agreed to bring them up to our room but we then had to change our own sheets on the bed. We were told to expect housekeeping every 3 days. On the 4th day, with overflowing trash, we called the front desk and they said we would not receive housekeeping until the 5th day and said it would be corrected to every 3 days going forward. read more

My stay here was ok because the shower sounds like a tea pot and the elevators are really slow. They should make the pool 24 hours . The hotel is not good enough for the breakfast to be 16.95. There was also a roach on the door . read more

Disappointed in the product. I stayed for one night as I was attending an on premise bday party. The room had a slow drain in the bathroom, dusty light fixture and painting, chipped furniture and the floor needed vacuuming. There was a beer bottle cap under the desk..check in at 4, and check out at 11. That's an hour later and an hour earlier than customary. Housekeeping came knocking at 10. My card was charged $25 for incidentals, but when I bought 2 toothbrushes an additional $6 was charged. It was reversed, but never should have been charged. The 5th floor smelled of smoke. The guy at the front desk gave my cookie to a customer that he wasnt even servicing. The hotel is so basic... read more

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I am so elated by the service my family/friends received at the DoubleTree Hilton in Largo, MD! A family friend passed away and we were struggling to find a venue for the repast gathering following the funeral. Some of our friends were staying at the DoubleTree Hilton in Largo so we called them. Burak (the Asst GM) answered the phone. He was absolutely amazing and I cannot deny his stellar hospitality. After telling him our dilemma, he invited us to use the gorgeous lounge space at the hotel (XC Bar + Bistro). The next evening we brought in approximately 200 people and Burak kept the lounge open an additional hour just for us. The staff was charismatic and so understanding. Of course, when someone dies, it is an emotional time. Burak was so great and he made sure the family and all of our friends were comforted during this challenging time. Many people only focus on decor or technology. However, I am appreciative of this hotel's human factor. The place is stunning but the staff made our experience memorable. Undeniably, this is the best encounter I've had with any hotel in the DC metro area. I look forward to visiting them again! read more

Overall very disappointed by this hotel. First night air conditioning did not work. Front desk sent a gentleman up to fix it and was fixed for about 4 hours then did not work again. Hotel was unable to move us due to being fully booked that night. Understandable due to big football game that weekend. Next night was finally moved but upon arrival to new room no towels and told it would be awhile before they could get us any due to a shortage. Lastly the hotel lobby bathroom is gross, never cleaned, always out of toilet paper and paper towels. Overall very disappointed and quite disappointed that we were not even given something for the inconvenience of no working air conditioning. read more

Cute lobby and bar and that's where the compliments end! Desk clerk unfriendly; during check-in didn't even bother asking if I was a Hilton member, which I am. I went to get water in the lobby and literally hundreds of gnats scurried away when I got a cup, so I notify the clerk. He appeared highly uninterested and mumbles, "oh" in a very nonchalant tone as if this is the norm and he could care less. Upon entering the room we turn on the air and mildew immediately filled our nostrils; we couldn't turn if off, it was sweltering! Couldn't use the shower because water spewed violently everywhere and wasn't happy about using the actual tub for a bath. Housekeeping thought it was appropriate to barge in WITHOUT knocking and I had NO CLOTHES ON; it wasn't even cleaning time! ANOTHER housekeeper CAME harassing us about checkout and it was like EIGHT AM - could've sworn check out is 11 am, who does this?! ?Room was the size of a closet for like $140 a night. Also, before you let guests stay, finish painting it! Not worth the money or time! WILL DEFINITELY NOT RETURN OR RECOMMEND! read more