1. DoubleTree by Hilton Charleston Mount Pleasant

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Mt. Pleasant, SC

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DoubleTree by Hilton Charleston Mount Pleasant

3.5 (13 reviews)
Open • Open 24 hours

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Hampton Inn & Suites Charleston/Mt. Pleasant-Isle Of Palms - Meeting Room

Hampton Inn & Suites Charleston/Mt. Pleasant-Isle Of Palms

(53 reviews)

$$

There have been no recent reviews of this hotel Most are years stale, so I love being able to…read moreprovide a fresh review to assist future travelers. The property offers a great island location on Isle of Palms that's only 10 minutes or less from Charleston. It's also only 10 minutes from Sullivan's Island. Access into the lot was easy and I appreciated the offering of four spaces for Diamond members. The exterior was in great shape and offers a resort feel to it. The landscaping was kept up with fresh pine straw. A sign in the corner is dated and cannot be seen from the road. The walk up was debris free, however trash was overflowing in the can outside the door. The lobby is attractive and welcoming. Check-in was simple and staff provided hotel information for my three days. A large hotel cart was appreciated and they had several of them. The double Queen was clean and prepared for my 3 PM arrival. The bath had proper supplies. The towels were in good condition. Climate was good not great, the room (324) still got a bit warm. Unfortunately the room was dated as technology plugins were sparse. Other than that the beds and pillows were comfortable. The bed sheets clean and in good condition. I received no maid service as per policy of a 3 day stay or request. I think many hotels will keep this COVID policy. I have no issue with it. My family used the free breakfast offered twice and it's their weakest area to improve. I applaud three waffle makers, but one was broken. The food was mediocre and muffins were frozen on one day. The most challenging was staff that seemed to do too little. The best parts of their breakfast was the hours 6-10 and the large space with many tables. There is an outdoor pool offered that was heated, clean and open. Chairs and tables are on the deck. My family did not partake, but others did. It's directly off the lobby. Over the few days I had pleasant interactions with the front desk male staff working in the evening. That elevated my review. Hampton Inn Isle of Palms has composite of a 4. My opinion is they deserve a weak 4, Nonetheless it was an above average experience and offered an excellent value. Furthermore Hampton Inn as a brand has not been my go to over the past 5 years, but this property delivered just fine for my family.

We have visited the area many times and this Hampton is hands down the best we've ever been to. The…read morestaff were absolutely amazing. Giving suggestions to restaurants in the area, very friendly, and even giving us a welcome bag with snacks upon arrival. After we got settled in we even received a text letting us know that if we needed anything, that was their text line, which was manned by the front desk staff. I've never been to a place more warm and inviting. We will definitely be back. This was Southern Hospitality at its finest!

Inn At I'On, Ascend Hotel Collection

Inn At I'On, Ascend Hotel Collection

(19 reviews)

I don't know where to begin with this review, everything was so perfect about our stay. We came to…read moreCharleston for a one night trip celebrating our 5 year anniversary. I booked this hotel by chance since we did not want to be downtown, and I'on is close enough to Shem Creek. We arrived in the early afternoon and were greeted by Amy. I believe she was Housekeeping but seemed to wear many hats! There was a young front desk agent as well who was very pleasant. They thoroughly explained the hotel, their rules and what to expect. The office closes in the evening, so they make sure to get each guest set up for the night before they close. The whole property was a wow factor. I was in awe every time I turned a corner! The room and bathroom were stunning. The old time Charleston feel was not unnoticed. We loved the white tile bathrooms and showers, complete with cozy towels and robes. It poured for most of our weekend, but we were able to enjoy our complimentary breakfast on the balcony with some sunshine. Breakfast tasted great and was served promptly at our requested time. The room had a Keurig with plentiful K Cup options. We didn't want to check out! I won't stay anywhere else while visiting Charleston.

I love the Inn at I'on! Service was exemplary and everyone was so kind and welcoming during our…read morestay, especially Amy. I loved the breakfast delivered every morning to the room--highly recommend the waffles with bacon and eggs benedict. The location is amazing in a cute, exclusive village surrounded by gorgeous real estate, boutiques and restaurants walking distance from the inn. The room is cozy and comfortable with the softest sheets and honestly more comfortable than my bed at home! The bathrooms are nicely updated and well-stocked with toiletries. Pure perfection.

Hilton Garden Inn Charleston - Mt. Pleasant - Reception

Hilton Garden Inn Charleston - Mt. Pleasant

(6 reviews)

Restaurant was amazing.our server was adreean.she was Awsome and quick.great service.room was…read moreclean. Definitely recommend 5 stars.

I checked into the Hilton Garden Inn in Mount Pleasant, SC on Tuesday, 7/7/26. That same day, $450…read morewas deducted from my bank account. I thought it was unusual since hotels typically place an authorization hold and charge the card at checkout, but I didn't question it. At checkout on 7/10/26, I returned my room keys and asked for a receipt. After a few minutes, the front desk agent returned with an assistant manager (Randy or Ray), who insisted I still owed for my stay. I explained that the $450 had already been deducted from my account on 7/7/26 and tried to show him the transaction on my phone. He refused to look at it, repeatedly interrupted me, and became rude and argumentative, insisting I owed the balance based only on the paperwork he was holding. He even stated that he does this all day and that he knows what he's doing. I called my bank while standing at the front desk, and the representative even offered to speak with him directly. He refused and returned to the back. The bank confirmed that Hilton was holding the funds and simply needed to claim them rather than charging my card again. The female front desk agent informed me that he was the assistant manager, and because the general manager would not be available until later that afternoon, I had no choice but to continue trying to resolve the issue myself. To avoid causing a disturbance, I moved to the business center and the asst manager comes back out and starts again about the funds owed. I excused myself and went to my car to continue making calls to both Hilton Corporate and my bank. The harassment began. Instead of allowing me to resolve the situation, the assistant manager called me, left a voicemail complaining that I had been gone more than 30 minutes (which I still have the voicemail). My 16-year-old niece went inside to let him know I was still on the phone with my bank, and she also experienced his rude behavior. Minutes later he even came into the parking lot looking for me. After nearly 1 1/2 hours of phone calls and repeated explanations, my bank again confirmed that Hilton already had the funds on hold. All they needed to do was claim them. The bank stated that the last resort was to file a claim on the funds since they stated they were not received by the hotel, which I did. I finally returned inside, the transaction was processed correctly, and I was given a receipt showing a $0 balance. I am convinced that this man would have had a warrant out for my arrest if I had not cleared this up prior to leaving. This was my 1st time visiting the Charleston SC area and this was my ONLY negative experience. I will be back, but will never stay at another Hilton hotel. Just when I thought the matter was finally resolved, on Friday, 7/17/26--one week after checkout--an additional $200 was charged to another card I had used during my stay. This nightmare continues.

DoubleTree by Hilton Charleston Mount Pleasant - hotels - Updated October 2026

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