Amazing studio and amazing work! Very welcoming compared to…read moreother tattoo shops in town.

Went here to get my daughter's nose pierced as a birthday present. Jessica was very nice and took…read moreher time explaing every part of the process. She was also great with after care. My daughter felt very informed on how to take care of the piercing. Would definitely recommend to anyone! Also the studio is very clean and quiet which I appreciated.

Best in California! Professional, clean, and friendly,…read morehighly recommend going to Jessica for any and all piercings! Got my septum done and she did it perfect, quick, and made it a fun experience! I will definately be returning for all future piercings.

Kathy cuts my hair. And always does a great job! Nice clean shop. And a very friendly gal!read more

I've lived in Sonora for three years, just got the best haircut and color since I moved here! If…read morelike me you have curly hair don't go anywhere but to Kathy!! It's such a relief to find someone who knows how to cut, style and color my hair!! My last hairdresser I had for 15 years I hope I can go to Kathy for the next 15!

My response to the owner is this.. I did not blame you in particular. I blame your stylist, India…read more I do however now place some responsibility you because you keep defending this odd behavior. I was never properly color matched!! Every time I came in, India said hmmm the color is off. Did you do something so different to your hair?? I said no India, you are the one who colored it. So.. if they don't match.. maybe that's where the switch of hair happened and as far as the box goes.. maybe they all come in one shipping box but I was shown my hair in a fancy little hard box all sealed up for me so don't lie to your customers about that! I know you're looking out for your reliability and reputation here but that should also mean you should look into it and your other owner, Kayla is the one who offered me a used box from someone else's hair. Explain that

Gave me the wrong hair treatment and didn't tell me…read more My experience with Kayla Wood at La Ti Da was unbelievable in the worst way. This was my first time seeing her, and she was recommended by locals on Facebook for Brazilian Blowout treatments. I walked in expecting professionalism. What I got was the exact opposite. I made it painfully clear, multiple times, when making the appointment and in person, that I wanted the original, stronger Brazilian Blowout formula, not the light version. She looked me in the eye and assured me over and over that she'd be using the original formula. She literally even told me that she had to source the original formula for my appointment from someone outside of CA because CA no longer sells the strong original formula. Fast-forward a few weeks, my hair looked nothing like a real Brazilian Blowout. Frizzy, wavy, dull--nothing even close to the results I've had for 15 years with other stylists. I've had approximately 25 original formula Brazilian Blowouts over 15 years so I know exactly how my hair reacts. So I reached out privately and politely via text, asking her for her advice, her opinion, and asking if maybe too little product was used and if next time she could use more. I also sent her pictures of my now wavy, frizzy hair. And that's when SHE CASUALLY ADMITTED SHE'D ACTUALLY USED THE LIGHT VERSION--the exact product I told her I did NOT want. She never told me this during the appointment. Not a word. I only found out because I asked. There's nothing "miscommunication" about that. That is a straight-up undisclosed product swap. But the absolute icing on the cake: when I politely asked for a PARTIAL refund (I was willing to pay for her time but I wanted a partial refund because I now have to pay someone else to redo the correct treatment), she refused... and then sent me a message saying she'd filed a police report! And if I contacted her again she would file an additional report for harassment. Over what? Me asking why she used a completely different formula than the one she promised? And as unbelievable as that is, something additionally wild happened during the appointment. While she was in the middle of my treatment, she made a personal phone call right next to me asking her husband how much he'd been drinking and telling him he was too drunk to pick up their child from school. I just sat there stunned, stuck in the chair while she had this whole conversation inches from me. Meanwhile we weren't done with my service, and suddenly she had less than 30 minutes to get to the school herself. It was chaotic, unprofessional, and honestly uncomfortable. Now, after telling me she had filed a police report, she claims I "left before the service was finished" and is using it as an additional excuse. That is absolutely not what happened. I did exactly what I've done for 15 years with every Brazilian Blowout I've ever had -- I chose not to have the stylist do the second wash because many clients prefer to leave the product in longer so the treatment sets better. Every stylist I've ever had has offered that option, including Kayla. She even told me a lot of her clients prefer to leave with the product in. So to see her later twist that into "you left in the middle of the service" was incredibly disappointing, especially given that the real issue was that she used an entirely different product than the one I requested in the first place. I've never in my life dealt with a stylist who changed a product without telling me, admitted it, denied it, and then tried to intimidate me for asking about it. The whole situation went from disappointing to surreal. I'm leaving this review because I wish someone had been brutally honest before I booked. If transparency, professionalism, or basic respect matters to you, please think twice. I definitely won't be going back. Edited after owner response: I'm posting this because the salon's response doesn't reflect what was actually communicated to me. I was never told the formula I requested was illegal--Kayla told me she had sourced the stronger formula from out of state and confirmed she'd be using it. I only learned otherwise yesterday when she acknowledged in writing that she used a different product, which contradicts the public response. I was also never offered a free correction, only asked to "come in and talk," which didn't address the issue. And how could they "correct" the service when the original service I requested wasn't performed in the first place? I have everything in writing, and my review reflects the actual communication. I even tried to resolve this privately with a 50% refund request since the wrong product was used, while still compensating her for her time. Kayla responded saying the salon does not offer refunds and she had filed a police report. It's unfortunate the salon chose not to resolve this professionally and privately.

This time I made an appointment this morning. I didn't get…read morethe young man that does an awesome and take his time. Instead I had an older lady, who was talking or singing constantly. Maybe, my feet didn't need to extra detail. I chose a different color for this round. I don't like the gel, it is way too hard to get off.

My most recent visit was great. I had a pedicure and manicure. Service was friendly and they did a…read moregood job on both.

Abby was amazing! Super knowledgeable and educated! The place was so quite and clean. All I can…read morethink about was how amazing this place was. Came with recommendations on skin care with no pressure sales. Loved it and cant wait to come back.

Came for a much needed massage. Check in was quick and easy. Veronica at the front desk was very…read morefriendly. Had a massage from John, who is new to Jillian's. He was very attentive to my needs and was able to focus on a few issues I didn't know I had. Very strong hands, but can also go softer depending on your needs. Very knowledgeable to my needs - felt very relaxed and rejuvenated after my massage. Ask for John

Shannon did a great job on my gel pedicure. Very relaxing experienice. Such a cute shop. I love the…read moreatmosphere that she has created in the decor. I can't wait for my friend to get back from vacay so we can enjoy together. Thank Shannon, see you again soon.

I had the pleasure of meeting Joey today and having her work on my nails. She was very sweet and…read morevery meticulous with her work. This was my first time here and enjoyed the experience. I love my nails and when I'm in town she will be my go to.

If I could give this salon 10 stars i would!!! I have been looking for someone to ombre my hair for…read morea few months now, and no one has felt confident enough to do it on me (which I totally respect the honesty though). I heard about Casey at Salon Serenity through a friend who heard that she went to an ombre workshop, so contacted Casey and she was so excited to use her ombre skills :) I have pretty dark hair, and ombre, if you dont know, is where your tips are light and gradually works its way to your natural hair color. Casey informed me that we would be doing my hair in two phases, a week apart so my hair will have minimal damage. She recommended a phenomenal product to ensure my hair's health after lightening my hair, and i am not exaggerating, my hair is softer than before I had it bleached!! When I contacted the salon, I had a response immediately, so i think that possibly that review about poor response time could have been a fluke :) I had an amazing journey with this salon, and I have appointments scheduled for the future and I am so excited!! next stop, Brazilian Blowout!! (side note about Casey: she went to Paul Mitchell, uses amazing product, and she has such an amazing personality that there is no awkward small talk because she has a great way of keeping good conversation going)

Poor customer service: Don't know about the quality of the services provided however they have…read moreextremely poor customer service. Called twice to make appointment with no return phone call. Very disappointed.