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Double Down Plumbing & Heating

5.0 (1 review)
Closed • Closed

Services - Double Down Plumbing & Heating

Plumbing inspection

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5 months ago

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Helenas Drain Doctor

Helenas Drain Doctor

(2 reviews)

We recently moved to the great free state of Montana and unfortunately ran into a serious sewer…read moreissue! Our pipes backed up and filled the lower concrete rooms In our house with poopy water. It was really a stinky mess! What we did not realize at the time was that our main sewer line to our septic tank I've been crushed and was barely letting anything through. We didn't realize that and thought it was simply a mainline clog and so I called everywhere and no one was available except Brian Gifford, the owner, who made time THAT DAY, to come help us! It was a lifesaver, as we were in a bad way! He arrived in just a couple of hours and ran the auger through the line and he knew there was a problem because 70 feet down the auger wouldn't go forward anymore, so he explained that there had to be either a break in the pipe or some other clog that wouldn't move. He did manage after 15 minutes of spinning in the same spot to unclog the pipe, but the auger still wouldn't move so we knew there was a serious problem. He came back the next day with his camera, and we found out that the pipe was crushed. I was able to get the pipe fixed within two days, and we were so blessed because it was all before the ground froze here in Montana. I cannot speak highly enough about Brian, his absolute professionalism, expertise, and knowledge about the issues was unparalleled. Not to mention he was a patriot and loved our great country and that's always mandatory when I'm hiring people. He's available for a normal price within normal business hours but he's also available 24/7 for an extra fee I'm sure. Nobody wants to get up in the middle of the night to deal with a sewer problem, so we are so thankful for people like Brian who will. I highly recommend Brian and the Drain Doctor for any sewer or drain problem is you might have.

Wonderful service for my sewer emergency. Above and beyond. I couldn't be more pleased.read more

A-10 Drilling & Toney Water Systems

A-10 Drilling & Toney Water Systems

(2 reviews)

A1 also known as Tony's, came out and inspected our water system, as I was having water preasure…read moreissues. Upon arrival, I mentioned that I had changed the water filter, per recommendation of another company's receptionist, and it was not acting up so much. He looked in our utility closet, went to his truck for a bit for different tools. Seemed to be out there for some time, then came back and told me after himming and hahhhing at it, that the preasure switch and pressure tank needed to be replaced. He said that was typical for these things to go bad. $20 for pressure switch $550 for pressure tank. He left and went to get tank. In the mean time I did some price checking and calling around. I told him not to come back, as I was checking around. I decided to go with another company, who came out to replace both items, only to tell me, my pressure tank was fine, specifically not water logged and that they added air to it..I gladly thanked them for saving me over $500. Around 4pm, A1 shows back up with a $90 bill claiming "his truck doesn't run for free." And when I asked him what I was paying for he said, "my opinion." (Which was that the tank was water logged) I then informed him, that his opinion was wrong according to the two gentlemen from the other company. He demanded I pay him. He is dishonest. 3 weeks later, my water is running fine.

I was disappointed with this drilling company. They came highly recommended by everyone and we had…read moreused them before in the past and been quite pleased. My husband and I recently bought a piece of land to build our dream home on so we called these guys first to drill us a well. After taking 2 months longer to get started on our well than they told us it would be. then they failed twice to be able to drill a stable hole for our well (2 collapsed). It turns out we have a very difficult piece of land, so I do not blame them for not being able to get the well. I am unhappy with the way they handled it. They pulled their rig off our lot and said they would talk to another company with more advanced equipment to see if they could help, and then they would get back to us. They never did. After at least a week of stressful waiting and un-returned calls from our contractor, I contacted them directly. They told me they had been meaning to call us back. They had " declined to try again" and told us that "this happens sometimes." I asked about his colleague with better equipment, and I was told "he won't touch it, I don't think anyone will touch it." His lack of concern and helpfulness with my predicament is what let me to place this review. a We had already sold our current home in anticipation of building and so I was devastated. he gave me a a name of another company that might have better equipment but said he didn't know them. Then we hung up. We called this other they assured us they could do it. The owner told us "Don't worry, we will make it look easy". I was so reassured. They were at our lot in less than a week from our first contact with them and were there every day, driving back and forth from Butte in the first blizzard and below zero snap of the season. They cased our well with steel down to 540 feet so that it would be stable. Now we have an awesome well and can go forward building our dream house. Because of my above story, I will no longer recommend that people use A10 drilling. They did not have the equipment, dedication, or personal caring that I would want in a company.

Double Down Plumbing & Heating - plumbing - Updated May 2026

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