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Jaks Heating and Air

5.0 (1 review)
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4 years ago

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Intermountain Heating & Air Conditioning - Owners and Family

Intermountain Heating & Air Conditioning

(1 review)

Lacking knowledge, poor customer service. They sent over a kid whose first words were "I don't…read moreknow a lot about the problem you're having." The "technician" was on the phone the whole time with someone who knew more about the subject. He rearranged some wiring and left and within a couple of hours the upstairs was 80 degrees and the downstairs 60! He came back and just put things back to the way things were. He told us he would look into options and get back to us. Not only did we get billed for the whole thing, without a diagnosis and certainly not a fix, we never did hear back from them about potential options. The kid did return the next day, to retrieve the tool box he had forgotten behind! I did contact the owner, who was completely defensive of what had happened and completely unwilling to 1) work harder to fix the problem or 2) waive any portion of the bill for the inconvenience, lack of diagnosis, lack of fix, $400 for his apprentice to dink around in our basement for an afternoon hardly seems worth it! He also removed quite a bit of foam from our dampers that I had to replace. Save your money. What makes this all the more infuriating is that I did diagnose it myself, there was a broken motor on one of the dampers. $100 and 20 minutes later and everything works fine. The owner, as part of his dismissal, said that our system was out of date and that's why no one knew how to fix it, but the only reason we called Intermountain to begin with is because they are the ones who installed it 10 years ago and left their sticker on the system! Highly Recommend Sleeping Giant HVAC who followed up my own repair with excellent service to get the whole thing in working order.

From the owner: Intermountain Heating and Air Conditioning is a locally owned and operated business serving the…read moreHelena, Mont. area since 1994. We have many options to help you save money on heating and cooling costs, including geothermal systems.We hold design, installation and service certificates from the Intermountain ground Source Heat Pump Association. Our trained technicians evaluate your home or business before selling or installing a new system. We want to make sure you get the right product for optimal heating and cooling efficiency.Our products and services includebrï Geothermal heating and coolingï Forced air furnacesï Air conditioningï Air filter systemsWe help keep your home in the comfort zone.Call today to learn more.

Amp One Heating & Cooling

Amp One Heating & Cooling

(3 reviews)

I am a combat disabled veteran, and the heat during the summer causes my service connected…read moremigraines from road side bombs to spike to the point where the majority of my summer is spent in debilitating pain. I was extremely grateful to discover that I qualified for a VA program that would allow me to get split heating/cooling units in my home to improve my quality of life. AMP ONE initially seemed like a good company and was willing to work with my situation and the VA. Fast forward 9 months of me playing project manager with the VA and AMP ONE, I finally got us to the finish line and all Nick had to do was fill out basic paperwork, which myself and the VA regional manager offered to help him with. After I contacted him about missing signatures and information on the paperwork I was told via email, "I am over this get someone else". I offered again to help with the paperwork in hopes that he would reconsider so I can spend summers pain free and improve my quality of life. The response I got was, "I wouldn't worry about it I'm kinda over it. You might want to find someone else. It seems too much trouble". If it is too much to ask you to take the few hours out of your life to help someone be able to spend more time with their family that they missed over years because, "I've got about 8 other jobs... and I don't have to do a 10th of this." than good on you. If anyone knows a true Veteran friendly AC business and one that just does not give lip service, please let me know.

I messaged via Yelp over the weekend and got the office hours to call for service. I called a…read morelittle after 8:30am on Monday morning. They were on the way to an installation nearby and swung by to get my unit back up and running! I've never had such prompt action!

Jaks Heating and Air - hvac - Updated May 2026

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