It seems like Grand Victoria is on a path to improving the overall experience in gambling. They…read morehave added a bunch more slot machines when you initially walk in, something that was once dead space and felt like you were walking into the abyss of losing money. It now feels brighter and a little more lively. They've also moved the customer service desk and it's no longer hidden by slot machines, but it is weirdly placed behind the elevator. I don't think there was anything in this space previously. I wish there were better food options here - the fast casual option is just ok.. I honestly would not pay to eat here again, the prices do not justify, especially after gambling for a few hours. The slots have drastically improved in the last few months, way more of the new machines instead of those poor slots that were on their last leg. There are the occasional machines that have a sticky button or a chair that has seen better days, but overall, I think this place is on an upwards swing.

Totally negative review. Can't trust Grand Victoria Casino. Was taken advantage of by dealer at…read moreultimate Texas Holden table. Dealer put 4 threes on the table and told me that I could not use them because they belonged to the house and there was no way that I could win so I should fold my hand so I did just to find out later that I could use the 4 threes and would have won the hand. Contacted the casino and was told that they were not going to do anything about that. Needless to say they have lost a customer for life because I can not frequent an establish that I can not trust

Truly a 20/5 Ms. Sharon was our waitress and she IS AWESOME with extra AWESOMENESS....she greeted…read moretook our order and came right back let us eat in peace unless we needed something. I really enjoyed her presence. The entire casino was great Dan greeted us at the door with humor and warmness... Ms Betty in the hard rock store I bought hat and shot glass souvenir she was also warm honest and cheerful. It was my first time here with my guy..and I really enjoyed myself. Now let's get on those gochughang wings if you haven't you must they are not spicy at all but definitely highly flavorful with some charr ( let the church say..Amen and Amen again ) I mean a must try. I also grabbed the ultimate long island tea ..listen if you need to chill out and remain sober with a lil tipsy in your spirit this is the drink..they don't skimp nor water down. My guy got the classic smash burger and fries which was a beautiful presentation and the fries are great .I didn't eat his burger because he killed it. All in All we have no complaints. It's a nice place I will return while visiting Illinois. Thank you all I mentioned you helped me have a great experience.

What is this Northern Indiana shit??? You are located in Fuckin Gary Indiana if you're ashamed of…read morethe city why move there? Stop shittin on the city and put some respect on its name!!! Stop using that Northern shit cause when folks put it in the gps Gary will show up! Goofy asses!!

Decided to use my comp for a lil weekend getaway and try to get an early check in snd room upgrade,…read moreunfortunately neither was approved. Check-in is at 4 pm but I got these early and decided to try my luck and check in 30 minutes early and was allowed to do so at no charge. Front desk attendant was wonderful from greeting me to explaining how to get to my room and where to park and even apologizing for no upgrades being available. The room was huge, very clean and well taken care of. Because this is an older establishment I was thinking the worst but ended up being impressed. Definitely will be coming back.

If you want to visit this location and your frame of reference is Caesar's Palace in Las Vegas or…read moreeven Caesar's in New Orleans, this place will definitely be a disappointment. The casino is smaller and less glamorous but not terrible. They have a good selection of slot machines and some table games and the staff is very friendly. The location is a bit out of the way, down some desolate roads and there are a few better casinos in the area and if you are smoker, you will be relegated to one of the saddest smoking areas you will ever see...a lonely, dimly lit room where you will feel like a social pariah. If you have to get your gambling fix fulfilled, this place will do but if you seek a bit of excitement, this may not be your spot.

What's a great escape from the smell of petroleum refineries in the area? A smoky casino,…read moreapparently! I don't like casinos, though I do like casino history. If I were rating on that, I'd give it one star, but that wouldn't be fair to little Caesar. (Caesar's is the current operator. No Binion here.) The smoke is bad. Very few people were lighting up, but the stagnant remainders of "freedom" made my throat burn. (And no, a token smoke-free area completely surrounded by smoking is nothing but a cruel charade! You gotta be kidding!) It's a pleasant place otherwise: nice and spacious inside, a good variety of slots and tables to lose your money and pay for the lovely lights, and staff were friendly. Would I go back? I have no idea. It's not my scene to begin with, but I don't think I'd protest if someone dragged me there. If there were a next time, I'd bring a good mask. And maybe a good psychiatrist.

Man, the comments here couldn't be anymore valid. If you're a non-smoker I don't recommend coming…read moreto this casino. As soon as I walked in I was overwhelmed with the smell of cigarette smoke making it very hard for me to breathe. They do have a non smoking section but the smoke smell is so overwhelming from the other sections it really doesn't make a difference. Left after ten minutes of walking around the casino.

The vibe there is so nice I feel like I'm gonna win when I come in the music the customer service…read morethe whole atmosphere it's cool and the candy is makes me feel like I am at a candy store bring back memories

Very cute and clean spot to have a good time. The lady inside was so sweet and very accommodating…read more Snacks were great. Music was perfect. We came from Texas so we don't have these. But if we did, I'd want to have a spot like this.

Decided to check out the gambling scene in Chicago…read more Ok spot for blackjack. They have a few tables with different minimums. High roller table upstairs, and had the best luck up there haha. Ended up getting forced to get a card for meeting some cash out threshold which was annoying.

Not a gambler, but the 3 floors were clean and multiple options for food. Although most are just…read moredrinking :-) The Baccurat tables on the top floor were interesting and busy on a Friday evening. No one in the high limit tables. Good variety of different tables for 21, a few roulette etc Lots of staff and cameras above. Not sure any customers really looked happy, but similar to Las Vegas :-)

Went there for a concert. Whst a beautiful place. Afterwards went into the casino. Had an awesome…read moreband playing and then played slots. Will defy return

Let me start by saying I DID NOT WIN ANYTHING!! The Casino…read morewas nice clean. Food area decent. Not many visitors. Live DJ playing and plenty of bars. Wish they had hotel.

I arrived at the poker room about 30-40 minutes before opening, and Alejandro was very helpful in…read morepatiently answering all my questions about how the room operates, typical wait times, and how to sign up for morning games in the future. The dealers during the morning and afternoon (Ishela, Crystal, and Debbie) were extremely friendly and professional, and the waitress at the Penalty Box Sportsbook and Bar was equally courteous and professional.

For me, a generally good casino experience whenever I visit. The casino is fairly well kept with…read morelots of different machine and some table options. Even when busy, there's plenty of room to walk around and the layout is fairly logical. If you're hungry, there's a steakhouse, bar, and deli though I've never eaten here. Though there's no on-site parking, it's generally not too difficult to park nearby and walk.

Ok this casino is fairly small for its size , but I will say parking is easy compared to larger…read morecasinos I've visited and they do have a nice sports book to watch sports

My mom is here and suggested a visit to the casino, so we headed over. It's very nearby but I've…read morenever been here before. From the start I was not super impressed. I'd planned to use the valet, but couldn't find it. There are signs pointing to valet, but there was no the tell-tale podium outside either of the entrances that we passed by. When we left, we took the long way around and I'm not sure if the valet is in the back of the casino (who would think to look there, especially given the arrow pointing left instead of up?) and then further down toward the backside of the parking garage there was a sign that said valet was down there. The whole point of valet is to get out curbside... I'm really not sure what was going on here. I was going to park in the disabled section so mom could use her permit, but she realized she left it at the house. There was a spot close enough so we chose that instead. What was weird is that there was a sidewalk in front of the disabled spots, but there was no curb cut at the end of that sidewalk (that was the most direct route to the entrance) and to get to the curb cut we had to go into the rideshare pick-up area, which isn't necessarily the safest route nor is it always going to be accessible if there are cars waiting there. In short, doesn't seem super friendly to disabled folk. (Oh, and they only have one door at the main entrance that has an auto door opener, and it's easily missed.) We got our player cards at the Rush Rewards counter. Giving them our email addresses gave us $10 in free play. I don't understand how the cards work nor how to get the free play off them--I had to call one of the attendants to make it work for me. We play the penny slots--I mean, we're not richies who can go for the quarter ones--and there was a good number of them here. But there seemed an unusual number that weren't quite working. I think we saw four that were just totally shut down with some sort of paperwork taped to them, and then there were a couple we tried to use that didn't accept mom's voucher slip. And we encountered a few fellow patrons that were pretty rude. Most astonishing is the woman who reached over my mom's shoulder to put money in a machine as I was situating her wheelchair in front of the machine. Unbelievable. There are several restaurants at the casino; Chinese, a taco place, burgers, and a steakhouse or two. Ample parking--in addition to the surface lots, there's a parking garage next to the main building. There are also a couple of hotels next odor to the casino, and I don't think that Rivers itself has a hotel on site.