We used Julia Travel through Viator to book a tour of Girona and the Salvador Dali Museum…read more When I arrived at check in, the nice folks told us it wasn't time to check in yet. We sat around, and when I saw other people checking in for something or another, I went up to see if we could check in. We could. Maye a slight break down in communication? The Great - Girona was amazing The Good - The weather was perfect The Bad - Our tour guide did not have great English, did not project his voice so we could hear him and had a headset with a mic that he wouldn't put over his head. So we heard more of his breathing than anything else. The Ugly - The driver. Holy moly. This guy must have had a bathroom emergency in getting back. He had so many close calls, got honked at several times and had to use his hand break often to stop quickly and he was flying in and out of cars. I highly recommend visiting Girona and the Dali Museum. I maybe recommend using a different tour company.

Poor customer service . Was changed if time but not the location . Showed up at Sangra Familia…read morethen was sent to the office. Showed up to the office 5 mins late was told I had to wait one more hour and pay $38 per person more . This is their fault and I get charged for their change . Ugg annoying they play games .

I just loved the trekking in northern Thailand. Amazing vibe and lots of adventure plus great…read moreorganization. It's not just another travel agency. If you're looking for adventure you'll find it!

In our over 50 years of traveling together I have never been through…read morewhat we went through with Viator if I could give them lower then one star I would . it's mostly about having reasons for missing our tour guide which this inconsiderate didn't want to hear & didn't care here are a couple of reasons we missed our tour at Passeig de Garcia 1. Phone Issue since we landed in Barcelona no connection we booked this tour on our way to Miami after we left US problems Viator didn't want to hear it after our phone worked the day after tour. 2. Tour guide said he left voice mail , there was no voice mail . 3 . Directions in Spanish with the phone not working our hotel was able to print something for us to try & into the church , no luck. 4. We waited in front of church to try & meet guide no luck we checked with 6 other groups no luck however one group sounded like to new something about our name. 5. Why would we just miss this tour after paying for me , wife, and another couple does Viator need $239 that bad . We could not get our money back we will never use Viator plus I will let anybody I know how greedy this company is. sincerely Rose & Phil PS I have sent in other reviews & I will continue to do so

We did 2 tours with them, and the drivers and guides were excellent. We did a 6 hour private tour…read moreon one day and a 4 hour private tour on the second day. Both itineraries were excellent, and we could choose modifications to our itinerary and how long to stay in various spots. We had 4 people, and one had limited walking ability. They accommodated this nicely and the cars were very comfortable. I highly recommend this company and will use them again.

Amazing customer service! Not only was the ride great, but they went the extra mile to help us find…read morea replacement when our car rental reservation was lost a few days later. Truly impressed and so grateful! Highly recommend!

I have used this limo service 3 separate times while visiting BCN in the last 5 years.. The…read morecustomer service has been equal to or I would say much better than some limo services I have used in the US. They have been punctual every time and load your baggage into the limo while you enjoy the AC in the car. This visit this month I used them 3 times. I would recommend this service to anyone who cares about quality service. That is my reason for using them every time I arrive in Barcelona.

From the owner: Viajes a medida, Viajes grupos reducidos, Viajes Vacacionales, Sólo vuelo, Tours, Business Travel,read more