Dixie Location
I guess I will chalk this up to experience, because I now know .dot patio furniture will do absolutely nothing to help.
When you decide to invest in 'great patio furniture' because you're tired of sitting in uncomfortable chairs, you go to .do patio furniture and purchase over $5000 of patio furniture with the covers to protect them.
Here's what happens:
The cover tears in the wind and your cushions get soaked. You've had the covers for two seasons, but you think, they should have lasted longer than that.
You go to the store and ask if they're in stock. The minute you hint that one tore, the manager changes his demeanour. You show him a photo and he says well you've had those for a while because they've lost their colour. He shows you a dark grey cover and you say, they were never grey, we bought them and they were beige. He says, that's weird, I don't get that. You say, ya, me neither.
He has to special order the love seat cover. You don't ask for a replacement, you ask for a discount because you get that you've gotten two seasons out of them and it's not fair to have them give you brand new ones.
The manager says they need the original receipt.
You say, I bought it all online during covid curbside so we should be in the computer. He repeats, we need the original receipt. I walk out.
He says, do you want me to order these. I say, sure. The he says, we need a deposit. I say, forget it. I had no intention of going back.
I have no intention of going back. You should either. From start to finish our experience was horrible. We picked them up during the height of covid and EVERYBODY took their masks off when they went behind the desk. While checking out, I watched a salesperson eating a messy burrito, licking her fingers and using the computer. It was bananas. They still have their recommended mask sign on the door, which is hysterical!!
Go to Lowes. Go to Home Depot. Go to Costco. Go anywhere, but DO NOT GO TO .DOT PATIO FURNITURE. read more