My wife, our two kids (5 and 7), and I visited the Santa Clarita location today, excited to see the…read morenew renovations. Our experience started out great--we received a warm welcome at the door and the associate in the shoe department was very helpful in finding the right size for my son. Unfortunately, the trip was ruined by an interaction near the basketball section. My son picked up a small football and tossed it to me from about 5 feet away. Immediately, an employee behind a clothing rack snapped, "Don't throw balls in here." It was so abrasive that my 5-year-old's immediate reaction was, "That was rude." While I understand store safety, a little patience goes a long way in a sports store catering to children. A simple, "Hey guys, let's save the playing for the field!" would have sufficed. Instead, it completely dampened our mood and we won't be rushing back anytime soon.

The place is huge but I didn't see a fishing section. I like that they had a batting cage and a…read moregolf...range simulator? I posted a photo. Went in with my two frenchies and a few amount of employees seemed to perk up and be open to help out if we needed. Went for a friend to pick up her purchased bike. Something about this place just doesn't scream fun to be in compared to the other DICK'S Sporting goods store.

While other staff were accommodating and welcoming, after being asked by Mikey (who was very kind)…read moreif we "needed any help" we were, what I can only describe as accosted, by who I presume is the manager of the establishment (tucked in dress shirt, older, noticeably hiding agitation) He burst through the a door behind us and barely hiding his suspicion, in a stern tone said "do you guys need any help?" at us after we were attempting to realign a product we knocked over. Mind you, we were carrying product that we purchased shortly after but for whatever reason this gentleman found it necessary to march out and essentially throw a thinly veiled accusation at us. It's very clear he thought we were attempting to shoplift and without valid reason. I implore that this person do better in the future. I won't be returning to this store and will be telling others about my experience here.

Sadly we came to Big 5 to purchase some fishing supplies. While they do have a fishing equipment…read moredepartment, the inventory was very low. They did not have any leadcore line and had very limited choices of needle fish. We are right in the middle of fishing season and it would be nice to see a sporting good's store with a decent amount of inventory. The sales associate in the front of the store greeted us when we arrived and wished us a good day. This store is located in a large shopping center with plenty of parking even though it is a busy parking lot.

I live in the "dead zone" Reseda, Pasadena and Santa Clarita are all close to me. I'm pretty much…read moredead center between all 3. While Turners has great sales you need to watch "Consignment / Used sales" Santa Clarita, Enter Jason. Man knows his job, funny as hell and good people. I started messing with others in sales there and we had a blast. Two of my choices had been sold but the site was not updated so I bought #3. Springfield 1911 (1911 TRP™ Handgun, CA Compliant. Stainless 4 Mags and a range bag $1300) I was digging in my pocket to find my phone but he knew what i was looking for. He handed me his flashlight. Mike, Tim (might be Tom) looked the gun up. "Sold back" 45 was too strong for the buyer. Barrel and ramp showed nothing.

If I could rate this place ZERO stars I would. You guys fucking suck. I waited 30 minutes trying to…read moreshop for a handgun with only one other person in the store the whole time and I didn't even get asked a question. Originally I thought that there was only one person on that server, so I was patiently waiting my turn until some guy walked in and the employee yelled his name and they dab each other up and he asked him what gun he wanted. Extremely unprofessional I will actually never go back there. You guys fucking suck. Way to lose a high paying customer I was interested in the desert eagle.

Great family owned business. Really impressed with their…read morecustomer service. Everything you need for softball and baseball.

Tried to order online. Order kept getting cancelled without notice. Incompetent staff.read more

I wanted some new nikes specifically for work, the prices were great! However with having a small…read morefoot I was limited to my selection. Wasn't much of a 5/5.5 selection for women's, it started right at 6/6.5 and the big kids 4/4.5Y was also very limited. I did end up trying on some options that were there and found some big kid nike air max that I liked. They also have a good selection of clothing all around for men, women and kids. Limited on XS but did find a top I wanted for a really good discounted price as well. **Everything is final sale. I did get approach by the sales associate, all were really friendly and helpful. When checking out I was offered the rewards program to sign up which I did cause I was able to save an additional 15% off my total purchase.

I went to the Nike store in Santa Clarita and I drove up from LA, and I was so bummed but they were…read moreclosed. There was a sign on the door when I was ready. At first I was mad, but then I was kind of okay with it. They were closed because of Juneteeth. I step a meeting in the area. I don't come out here without going to the Nike store but Marshals was nice and so was Walmart this is a nice center I thought I was going to Nike store and ended up with some good finds. So I'm gonna come back to get all my kids' shoes, sizes and everything here. But usually these deals are so good it's worth the drive.

Had a great experience in the store! They had a great selection and we found exactly what we were…read morelooking for. Customer service was awesome. My little brother was very happy with his gift! Thanks!

Pro Image Sports in the Valencia mall had a great selection of fitted hats and Logan provided me…read morewith great customer service. Definitely recommend this store and location.

I generally leave reviews for restaurants and never would I thought I'd be leaving one for a tackle…read moreshop but I couldn't justify not leaving one. I wish I can give it 100 stars. The professionalism and customer service was outstanding. As a casual amateur fisher-dad that doesn't want to disappoint the kids (and wife lol) every time we go fishing, I would like to sincerely thank this shop and the staff that assisted our visit here last Sunday. Not only did we feel welcomed, we were taken care of with genuine kindness and helpful information. I wish I remembered the employee's name, he was the only one there on a Sunday morning, but he was excellent. He helped answer all the questions we had about our fishing trip to Castaic Lake for the first time. He showed us all the recommended baits/lures/tackles, educated us on different casting setups, and took the time to show us how to efficiently and effectively tie everything together. With his recommended products and setup (that he helped put together) on my daughter's toy fishing pole, she caught her first fish (bass!) within 10minutes of being on the boat. At the end of the half-day fishing trip she caught 2 and the wife caught 1 all with the products that he recommended. Not too bad for first timers there on a "slow" day! Thank you Tackle Express! We'll definitely come back for our next fishing trip.

Amazing shop. The guys working there were super helpful and very knowledgeable! Top notch customer…read moreservice. Will definitely be back again. Thank you!

Wanted to give this place a solid chance because they had a lot of nfl apparel witch caught my eye…read more. But now have to go back to the store for a 3rd time is a shame .. because I live far ..very disappointed my replacement item was worse then my 1st item wow really sucks when you spend a good amount of money and get bad quality apparel .. bad stitching Beware of what your buying oh and they only do store credit:/

They had nascar stuff super awesome to see in california really proud of this establishment.read more

Came in here with my nephew looking for jorts. He found what he was looking for and we took home a…read morepair of adidas shoes as well. Workers are friendly and helpful. He wanted to use his points and they helped him download the app so that he could. They carry all of the latest fashions for the skaters (kids in my opinion) But the store was well kept, organized, knowledgeable workers! Prices weren't bad.

oh wow... 10/10 costumer service! "Joey" was absolutely spot on and super helpful with everything i…read moreneeded. Best location ever and best employee ever

This is a solid store. They pretty much have everything you need…read more The employees are friendly for the most part, though it can be a little hit or miss depending on the day. Some people can come off a bit grouchy, but overall they're helpful and knowledgeable about the gear and things related to the field, which I appreciate. I'd recommend coming here if you need anything. Also, definitely sign up for their rewards system.. you can get some discounts and money off when it adds up.

I shopped at the store a couple of months ago looking for some new boots that I had seen on their…read morewebsite. It turns out the boots I wanted were not stocked in the store and I was told the boots had to be ordered online. I am always hesitant to order boots that I cannot test fit first, but I was assured I could exchange them if I needed a different size. So, I went ahead and ordered the boots online and also added a t-shirt that caught my eye. When the order arrived, the boots fit good but the t-shirt was a size too small. A couple of days ago I drove to the retail store to simply exchange the t-shirt for the next bigger size, which they had in-stock. That's when I was shocked to find out that they could not exchange the shirt for a bigger size. The reason given was that they changed their return policy and all online order returns must be done by shipping the item back to their warehouse. I asked the salesperson if I could just drive to the warehouse (2.4 miles away) to make the exchange, but was told the warehouse is now closed to the public. (I'd visited the warehouse in the past to pickup previous orders held in will call.) So when I went home and got online to process a return/exchange, I found out that I am required to pay $15.00 for a FedEx shipping label to have the item shipped. For a $16.00 t-shirt, it's ridiculous to pay $15.00 to ship the item back just to exchange it for the proper size. I've been a customer of LAPG for several years and have always been pleased with the retail store staff, but I am not at all pleased with this new corporate exchange/return policy. Seems ridiculous that I could not simply exchange a t-shirt which is one size too small for the correct size shirt which is right there, in-stock, just because the original purchase was done online. The only reason I originally made the order online was because the boots I wanted were not stocked in-store. So if I'd been able to originally purchase the boots and t-shirt in-store, I would have been able to exchange the t-shirt in-store. But, because I purchased online, I have to pay $15.00 for shipping so I could get the correct size shirt? This makes absolutely no sense and online buyers should be aware of this ridiculous policy.