This review will never do justice to the Dave Richards Home Improvement Co. We were quite hesitant…read moreto even start such a large construction project in our home. We had never had this level of work done within our home. Ashley (Project Manager) and Dave were the 2nd company to submit a bid on our basement remodel (thanks to Angi's List). They came in with very impressive ideas and were extremely transparent with cost figures from the get-go. Meeting Ashely and Dave felt like meeting long lost members of our family. We had a rare comfort level with them right away. The demo of the basement started right on schedule. The team that worked on our basement were comprised of diligent, respectful professionals that kept us updated at all times. Mikey, Tom, Flavio and Pedro (and wife) did exceptional work. We have received many compliments on the quality of their work. From demo, drywall stage, painting, all of the electrical work that Mikey orchestrated like a conductor of a symphony, to the final touches once carpeting and granite were installed - we could not be more impressed with their hard work. We do want to add - that Mikey can do ANTYTHING!!! His talent knows no end. The crew discovered an issue that required immediate resolution after the demo stage and Dave and Ashely worked quickly to determine the depth of the issue and remedy promptly and fully disclosed all costs of the additional work. Not only did they make the big parts of the remodel progress in a smooth manner, but they also think of all the little details that may not pop into your mind during a remodel. Ashley was on top of every minute detail. She noticed the little things that should be addressed for the room to be cohesive. Ashely is a wonderful communicator - always providing updates on next steps, when to expect the next work crew, assisted us with purchasing appliances for the bar area, etc. She thinks of everything. She is an exceptional project manager. She is very supportive and encouraging to her team - everyone that worked in our home was polite, thoughtful and determined to include us and our wishes on each step of the remodel. The job was finished promptly when promised. The most impressive quality of this wonderful team is that nothing was ever "completed" without being done meticulously and looking perfect. There are never any short cuts - it was top notch professionalism the entire project. We would never consider seeking construction work with any other company. We have some plans for a next project - and we will be reaching out to Dave and Ashley and their amazing team - no doubt!!!!

Of the various contractors that I have used for projects around our home, Dave Richards Home…read moreImprovement is the supplier we are most comfortable endorsing to our friends and family. We had gotten multiple quotations to have our basement finished, and their quotation was competitive versus the field. However, what I think makes this team stand out versus others: 1) Speed: The team works quickly to get the job done with minimal days on site, basically working as long as it was convenient for us. We have a young daughter, so having the crews end work so she could sleep was huge for us and they were always respectful of our home and time. While we ran into a few snags with materials, Bruce communicated with us throughout the process and ensured we got what we needed. 2) Flexibility: When we asked to make some adjustments throughout the build process as we saw the framing or other items go in, they were able to accommodate them and actually worked with us to ensure we were happy with the result. Flabio, the framer, came out a follow up time to change some of the soffits for us, not because he had done anything wrong the first time, but because we preferred the look of framing out our soffits slightly differently after looking at them for some time. While I am sure they do not want everyone constantly changing the scope of the job, I truly felt they wanted us to be happy with the basement and did not force us to continue with an initial plan just because it was what was written at the very beginning. While other suppliers may have had more elaborate drawn up plans, the flexibility Dave Richards afforded was actually more valuable to me as the ability to make adjustments when we saw how things actually looked in our basement was helpful. No plan on paper can substitute this and Dave Richards did not throw change orders at us even if we asked for some small adjustments. 3) Transparency: They did not nickel and dime us after their quotation was done. We also had the ability to provide our own fixtures if we wanted. Alternately, they passed through their discounts on fixtures (e.g., toilets, vanity, shower) from Lowes directly to us. I would guess other companies would charge retail prices and keep that margin for themselves. Any incremental costs we paid above the first quotation were from an explicit request we made (i.e., asked to replace some standard doors with glass doors) and we were provided with a quotation prior to any invoices. 4) Clean: Their team always brings drop cloths to protect the rest of our home when working and maintains good communication with us throughout the day. They also cleaned out materials and even when leaving the worksite day to day, vacuumed and organized tools and materials for the following day. Mike, one of their team leads, even saw a small paint drop on our main floor (where they were not working) and offered to help us get it off. 5) Integrity: Based on the points above, we just feel that Dave Richards Home Improvement is the type of company and team with whom we want to do business. Hardworking, capable, and respectful teams that just want you to be happy with your project and done at a fair price. As a fairly sizeable project for us in terms of scope and spend, we were happy to do it with a company that worked with us to ensure we realized our vision for our basement and was not looking to get every dollar out of us that they could. Bottom line, Dave Richards and his teams are just good people and the type we love having in our home. We will definitely be calling Bruce at Dave Richards Home Improvement anytime we have a home project and would recommend them to others for any of your home improvement needs. A special Thank You to Bruce, Mike, and Flabio for their hard work and professionalism throughout the project.

I spent about 2 months vetting various different companies to build a shed in my back yard. I had…read morealways wanted a workshop and since we didn't have a garage, I needed more room. My skills have improved beyond the basement shop. After about 6 different builders, I finally found myself at JDM on 23. The salesman, Jason, took the time to listen to what I wanted, built the shed with me to match the one I had designed on their website. They were able to complete the project from start to finish themselves and I didn't need to hire a separate contractor for the gravel base. James laid the foundation and a week later a team of 3 amazing tradesmen came out and had it built in an hour and a half. JDM was the only company out of 4 we hired in the last month to do work that actually gave a TIME and date. They also showed up in the 2 hour window. Most the other companies just showed up with no precall or anything. I cannot tell you how happy I am about this new chapter in my woodworking adventures. The crew was done so early, I was able to lay the floor and start building the lofts. Thank you again!

Went to this business today due to a Facebook marketplace post. We knew what chairs we wanted, but…read morewhen we arrived, the salesman said that the price would be $783 each. The posting said they would be $391, and although I showed him the current posting, he would not honor it in part or whole. He said he does not have time to remove postings. The only offering was a "special" at 8% off. Very disappointed at the lack of concern for a current advertisement and refusal to honor it. I would not give my money to this business as they clearly are not in the habit of practicing customer service. Buyer beware.

Bought 60 3 M powerflow filters from them. They "accidentally" shipped three. Instead of…read moreapologizing, owner got very petulant: "We would rather do business with decent and understanding customers versus threatening and harassing customers. We have received your emails through other channels and would highly prefer not trying to work with you". I guess letting 3M know they were charging $200 for a $20 product is harassment. Not the kind of response I expect from someone who made an honest mistake.

I'm a anesthesiologist at Johns Hopkins Hospital and they sent me a box of free n95s! As you all…read moreknow, we are facing extreme shortages of PPE during this pandemic. Healthcare workers are at the front lines without proper equipment to keep ourselves safe. A friend of mine responded to a Facebook post giving them my address, 2 days later I received a box. I'm so incredibly grateful I don't even know what to say. You guys are incredible and a true role model of what other cooperations should be doing at a time like this. If there is ever anything I can do to repay this I would gladly do so! Thank you, thank you, thank you

I own and maintain a commercial food truck service. In this line of work it's common to have…read moreappliances breaking down due to the abuse equipment takes on a vehicle. I have used CPS over 5 times now in 5 years ranging from Griddle LP conversion and installation, Freezer compressor repair, a Fryer unit replacement and LP conversion and now we are again having them come out to install and hook up a new unit we just bought. I highly recommend this company if you have commercial equipment you need fixed. Their service is the best in Central Ohio and the get work done quick and efficient! I do refer other businesses to CPS when I am asked for advice on repair technicians.

I have been working with Kristen in Parts and the whole team there @ CPS and they have been…read morefantastic! They are always helpful and ready to take on my orders to be processed and it being shipped in a timely manner. I really am at an ease with them in trusting my orders will be complete and am always sent a confirmation the same day as my order so i can ensure consistency. -Spark Tech Service Brooklyn, New York

We had our deck built a few years back, and our contractor told us that if we ever needed treated…read morelumber that Strait & Lamp Lumber carried the very best. So, here I am several years later needing treated lumber for a project to replace my porch railings so where did I go? Yep, Strait & Lamps. And what do I receive? Yep, the best treated lumber that I had ever purchased! So how did I rate Strait & Lamp: the facility is great, much bigger than what it appears as you drive by, so it gets a 5. The help was better than average and appreciated and gets a solid 5. The product I received was just like my contractor told me several years ago, simply the best you could get and gets a 5+, and the value was very fair for what I received and gets a 5. My overall rating for Strait & Lamp Lumber is a 5. Will we drive the 35 miles again to get quality lumber at Strait & Lamp? We sure will!

1. We had a sliding door glass become defective. Greg knew exactly what was needed and ordered the…read morereplacement. He came out with another tech and they replaced it. 2. Broken window from recent tornado. Greg knew exactly what we needed and had one is stock. Installer was here next day on timer and replaced it. We definitely recommend this company!

Excellent Customer service! I ordered a part needed in a…read moretimely manner. They did not have it in stock but Sam called the manufacturer to have the part expedited and dropped shipped quickly. I received the part a day earlier. Sam kept me updated at each stage. 5-star rating!

Fantastic service, prices and selection. I was visiting Columbus when I found that I needed to ship…read moresomething back home; needed some large boxes, bubble wrap and tape. The staff here took care of me quickly, hooked me up with exactly what I needed for prices far lower than everyone else in the area. They even threw in some extra filament tape to make sure my package was secure. I would definitely buy from them again. A+++

The price was OK, not great. The boxes were fine. The service was good. I think it is wrong to…read morecharge a 3% credit card fee.

I love this store. Their indoor plant selection is the best in town. They are slightly more…read morehigher end but I can assure you that you will get what you pay for. The staff at this location are very knowledgeable, helpful and kind. They always greet you as if they know you when you walk in. Their outdoor plant selection is wonderful too and have way more to choose from then the larger stores in the area. I highly recommend.

Stopped in here a few weeks back to check out their indoor plants. Now I know that its winter time…read moreand I wasnt expecting too much of a variety of plants. I remember going through the store and seeing a huge display of snake plants and not much of anything else. I plan on coming back in the spring/summer to check out the plants again.