Do not bother with this office if you have a baby or young child…read more I had scheduled an exam for my (barely) 1 year old child to get established with a dentist. Keeping in mind he only has about 5 teeth total. The office called to confirm our appointment, and I asked what would happen at the appointment. I was told they would do a fluoride cleaning and exam. I told them my child is too young for a fluoride cleaning, and we like to pass on any fluoride use at this time. They told me if we decline the use of fluoride, then they will not even do an EXAM and cannot see my child as a patient. The appointment was canceled so I called "Little Dental Pediatric Dentistry" and made an appointment with them. They agreed to simply note in his chart "No fluoride" and confirmed that it's perfectly acceptable to delay the use of fluoride for babies. Highly recommend going to "Little Dental Pediatric Dentistry" on San Pedro Ave instead. I DO NOT RECOMMEND "World Pediatric Dental".

This place is a game changer for children. It creates an enjoyable environment with kind,…read moreresponsive staff and tons of fun, engaging aspects for children. Dental visits tend to be unpleasant and my child has had rather difficult past experiences, but now he feels comfortable and confident when he visits his dentist. P.S. Monica is perfection and I'm so very grateful for her and the entire staff for creating such an intentional and well designed facility for children.

My 4 week old had to get his tongue and upper lip released, I was super nervous about the whole…read moreprocedure but Dr. Susie and staff assistant Tiffani did an amazing job at calming all of my nerves. No joke when I say Tiffani and another staff member spent possibly an hour explaining the procedure and answering all my questions! Would definitely recommend to anyone they are super informative and have great patient care!

Dr. Susie and her team are one of the best in San Antonio. We have been coming to her office(s) -…read moreshe also has a location by the Dominion - as soon as the kids had teeth. I cannot express enough how much patience and compassion she has for the kids and their teeth. She is awesome! If you have kids who have a fear of dentists....this is the place to go. You walk into a "jungle"....really, a jungle decorated waiting room, complete with movies, video games, playsets.....everything to keep your kids' minds off of what they went to the dentist in the first place.....Everyone there are truly amazing.... Wish they had "adult" versions of this....like, maybe a salon for women while they wait..... ;-)

That was the worst experience ever they need to now how to talk to adhd children Wotg severe…read morelearning disability. They scolded him saying how aweful he was brushing and he has braces. I work in medical field being a bully is not how it is Done

I am a parent of 26 month fraternal twins. Every appointment (medical, dental, etc.) is an ordeal…read more Similar to herding cats. Yesterday they were in a particularly ornery mood. Pauline at the front desk was awesome. She cheerful and funny, successfully getting my often moody son to smile and his entire demeanor changed. I was very glad that I had an advocate against the willfulness of twins with attitudes. I recommend Dr Rotter and this dental practice to anyone with little children.

My kids had a great experience. Dr. Mani is very nice and the office is amazing. My kid left the…read moreappointment saying, "That was awesome!" How long has it been since anyone said that about doing to the dentist? My younger kid asked if she could go back the next day. Excellent facility and top notch staff. My kids give it two thumbs up!

They double book in the afternoons. I get my kid out of school and wait in waiting room for 30…read moreminutes for them to say they are too busy and just reschedule for tomorrow. Total waste of time! They are so busy, that they don't care about losing a customer or 2.

We've been coming here for 10 years and love Dr. Torres. Unfortunately, the front staff have been…read morelackluster and the most recent visit has pushed us to find another orthopedic dentist. I was called and told by the receptionist that my kids were due for their checkup. I should have checked my calendar cause it didn't seem like it had been 6 months already, so I asked if it had, and she said yes, they were on the list. I asked her to see if there was availability for both of my kids at the same time. She gave me a date of 2 days later, first thing in the morning. We arrived with 4 other families, all there for the same time slot when there's only 2 doctors. I waited 20 minutes and noticed the 2 front office people looking at some information and going back and forth, then they called me up. I was told they made a mistake and it was too early for my kids' checkups. They weren't due for another month. We have to drive about 25 minutes to get to Kids World Pediatric Dentistry. It was a weekday morning; I'm missing meetings, my kids were missing testing, all to take a long drive and be told they weren't going to be seen because they didn't do their do diligence and check insurance information prior to appointments. She gave me a very ungenuine apology. Needless to say, I was very frustrated. I calmly but sternly let her know we wouldn't be retuning. Dr. Torres and the office manager should review their front of the office processes and training. Also, take into consideration other people's schedules. Maybe not set up 5 appointments all at the same time slot, just to keep 3 of those waiting unnecessarily.

Made an appointment 1 week prior. We were first one to arrive. We were not in the list. Front…read moreoffice didn't verify insurance prior to our appointment. Sat in waiting room for about 35 minutes. Needless to say we took first appointment so my kid can catch up to school. When they finally called us in first thing they did was polish my Kid's teeth, without cleaning it first or seen by the Doctor. After the Doc saw her she said no need for cleaning. That's a surprise because i know I saw some tartar build up. This is the first on all dental appointments that she ever had no need for cleaning, it's been 6 months. I asked her she said she doesn't have anything to clean. I know I'm not a Dentist but I'm a Mom and I know my kid's tooth brushing habits. I also didn't appreciate the Doc's demeanour when I expressed concerns of no teeth cleaning. Made appointments after the appointment to give them another chance, by the way this is our first appointment. Check this out! They asked for $100 deposit for the next appointment, before services were rendered. That sealed the coffin for me. This is the worst dental appointment for us. Cancelled appointments and ask for a refund. Oh by the way office manager called me about the refund . She didn't solicit why we cancelled appointment. More concern with the money than the services. I also emphasized to her that they better not charge my insurance cleaning fee. Polishing is not cleaning! It's really too bad because I was looking forward to doing business with this Dental office because their location is convenient for us. Business practices are bad. We won't be coming back and I don't recommend this Dental Office.

This has been the only dentist my children have seen. And luckily the experiences have been good…read more Dr. Doose and his staff are excellent in making your child's visits comfortable and fun. My oldest has never had a bad experience, and never minds going to the dentist. 4 year old son had a kinda rough 1st visit this year, but Dr. Doose made it as easy as possible to make sure my son didn't get too scared. Dr. Doose was able to examine my 4 year olds teeth in a way that was not too frighting for him. After a couple of days my 4 year stated "Daddy when can we go back to the dentist I won't cry anymore". A few years ago my oldest son fell on a escalator busted his mouth real bad and lost a tooth. The very next day Dr. Doose was able to examine him; thank God no serious damage was incurred. Overall I think that Dr. Doose and his staff at Thousand Oaks Children's Dentistry definitely gets a 5 star rating. So call and make your child's appointment soon.

My experience was not good at all. The receptionist and an assistant were bad-mouthing a client,…read moreeveryone in the waiting room could hear their conversation which included profanity. All the children in the waiting room including mine laugh.....I got up and asked the receptionist not to use that language and she just said fine. I should of walk out, but didn't want to judge the office based on a couple of STUPID people. The stations are clean and neat...the assistant was gentle and kind but her breath smelled like feces!!!! The dentist was polite but he did NOT make a connection with my children and he made me feel uncomfortable... I will not give them my business ever again!!!

Best of the best! So amazing with the boys and made them feel very comfortable and always…read morecommunicated about every step throughout the visit, and talked to the boys in a way that they could understand. Very kind, respectful, and dedicated.

THERE computers dont work, they take forever like i dont wanna be at the dentist all day. the…read morepeople are nice

Absolutely amazing, exceptional knowledgeable service. My son gets so many compliments on his smile.read more

I took my 10 month old son for his first dental appointment today and he did awesome! From the…read morefirst call to book an appointment until we left today, the staff was friendly, helpful, attentive and full of compliments for my beautiful boy :) . Booking the appointment was simple and all we had to do beforehand was fill out the new patient forms on their website. The ladies at the front desk were so sweet! And the dental assistant and Dr. Frazier were both very informative and made sure I didn't have any questions or concerns. I'm so glad I found this place and that my son had a positive first experience. I highly recommend this office! Thank you all!!

Making money off of little kids teeth!!! Banker said my kids had cavities on several teeth (baby…read moreteeth) and that she would NOT do fillings, she would only do Caps. She also said she would need to give my kids Demoral AND laughing gas for procedures to calm them down. I went for 2nd opinion elsewhere, new DDS said they CAN do fillings, and explained to me that yes fillings on baby teeth (or even adult teeth) can fail, but you can refill up to 5-6 times. Also no demoral or laughing gas were needed with the new dentist. Don't take your kids here please! She will try to convince you that she would perform these services on her kids and grandkids, just to get you to cave. A cute looking office, doesn't equal an honest dentist. Shame on you Cynthia Banker you should be ashamed of your self, trying to make a killing off of little babies teeth....

I would like to start by saying that I have been coming to Dr. Banker for about 5 years. I am very…read morepleased on how she treats all my children!!!! Definitely recommend her to any parent looking for a pediatric dentistry this is the place to see. Great play area and very nice cozy office throughout. Gotta add I love her songs she sings to the children. Very unique!!!! Thank you for everything Dr. Banker and staff. You all are wonderful!!!!!