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Brighton, MI

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Services - Doors Of Brighton

Automatic garage door installation

Manual to automatic door conversion

Garage door opener replacement

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Rob's Window & Glass Repair - One of the dozens of junk cards littering my neighborhood :(

Rob's Window & Glass Repair

(9 reviews)

I found Rob's by happenstance as they were leaving a home on our street. Knowing that our windows…read moreneeded attention I asked for a card and called the next day. My wife took point and called for a measurement appointment and to explore the depth and expense of the job. Honestly, I didn't know that having the glass in your windows replaced was a thing. It turns out it's a really economical option if you want to forego the cost of full on window replacement. Our windows were original equipment from the mid-80's but they were top of the line back then. We needed several of our fogged-out and blurry double panes replaced. A couple of our windows we opted to have Rob's just replace and they also repaired the crank hardware on one of our bays. Rob himself came out and met my wife for the measurement appointment, wearing a mask. She mentioned that he was wonderful to deal with. He quoted us for the work and we ordered the glass and the windows which was a two month lead time. Fast forward to installation day when the crew came. The owners son-in-law, Pat, came wearing a mask but later discontinued using it. He had a another employee arrive later that didn't wear a mask at all and didn't introduce himself. They were both very nice and very friendly to our little boy but it left my wife feeling uncomfortable that they didn't wear masks while in our home. They did lay down drop clothes through the main hallways but didn't lay them far enough into the rooms to meet the areas where they'd be working at the windows. Given the rainy weather and the leaves my wife had a lot to clean up that might have been mitigated by them wearing the blue service booties that most repairman use. At one point my wife heard glass breaking outside. Soon after she saw an installer with our leaf blower blowing off our front porch. Later we found large shards of glass all through our garden where our little boy likes to explore. It should've been cleaned up and mentioned by the installers, to be on the lookout for stray shards. Lastly, we realize that older windows can be difficult to remove but they damaged the inner molding on both windows they installed leaving one of the moldings cracked and the other scuffed and gouged. Again, this should've been a conversation they broached either before or after the fact to say "we're really sorry but this happened during removal...". My wife got the sense that they were in a hurry to finish the job and leave. They left a glob of caulk on our new screen and did a bit of a shoddy job with the caulking overall. When they left, they left the remaining invoice with the remaining balance, and left my wife to clean up the caulk drips, the floors, and the glass in the garden. The invoice they left had the wrong balance quoted. When I called to get it squared away there was initially some confusion about the pricing. I had to explain that it which was originally wrong due to them misquoting the number of glass pane replacements we requested. This, I thought, was cleared up beforehand but evidently not. That did all get resolved but all in all I'd recommend Rob's but with a few reservations. We felt that they should've followed back up after the job was complete to see how we liked everything but didn't hear from them. No worries. The windows and glass made a vast a improvement and we saved some cash...cleaning up after was the added price we paid I guess.

They started off great, came and measured my window with a broken seal, quoted and returned with…read morethe replacement. The replacement glass was the wrong size. The put it in anyway, leaked like a sieve. They discussed replacing the window or putting the correct size glass then disappeared. Ended up calling Home Depot to finish the job.

Doors Of Brighton - garage_door_services - Updated November 2026

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