Do not use!! Stole my $$$ and never showed up. Excuse after excuse until he stopped responding all…read moretogether.

Had Rob from Local Garage Doors install a door at our son and daughter-in-law's house. Only worked…read morefor the first few openings. Then the door went off alignment and has not worked since. Same thing as the other person noted, excuse after excuse. Set up dates and times to return and has not returned. Same excuses, problems with truck, problems with phone and so on. Brand new house and the garage door does not work. He will not answer any calls or texts. DO NOT USE THIS GUY.

I had an issue with the cable on my garage door on a Sunday. I messed with it, making it worse! By…read morethe time I was done, it was completely off the track, lopsided and wouldn't open. I had called Brighton Garage Door in the past for a service call and remembered what a great job they did so I called them first thing Monday morning. Derek was at my house within 1.5 hours and had it fixed within 15 minutes. He took the time to explain what happened and also offered suggestions for maintenance we could plan for spring (panel replacement and seal). He could've very well said you need a new garage door, but advised only one panel was coming apart and all the others were functioning fine. I greatly appreciate his honest assessment. Brighton Garage Door is affordable, very professional and provides a great quality service. I highly recommend and we will of course be calling Derek in the spring for the recommended maintenance and will continue to call him for all of our garage door needs.

Estimated $150 via phone when I set the appointment for tune-up for garage door and ended up…read morecharging me $450. Technician just tightened the coils and replaced sensors. Called the main number to confirm pricing and ask about coupons they have posted on their website and the guy on the phone just said Technician will explain services and cost. Didn't receive an invoice of services, warranty information or receipt. Insisted on payment through Zelle. The whole experience was shady and unprofessional.

Replacement of springs on a two car garage door. $700. Travis did a great job, explained…read moreeverything, offered options for types of springs and explained the difference without high pressure sales. They were able to complete the job in around 1 hour. Very happy with the job.

Timely same-day service for a broken spring repair. They noted a few other issues with the door…read moreand tried to sell fixes for those too. They were a bit pricey in my opinion and I felt they were trying to upsell me with repairs that I didn't need, taking advantage of the fact that I wasn't home and information was being related to me through another family member.

Yeah... I guess their "service" only applies to installations they do? I contacted Apple GDS about…read morean install I did as a DIY that is off balance & I can't seem to get right. The generic number then had Apple GDS call me & they set up an appointment for same day, then called back to say they can't service a door installed by another company & cancelled the appointment. So... where is the service?

I'm looking to buy 2 new garage doors and lifts, gonna drop $5000. I tried to call these guys, but…read moreI got 'Your phone number has been flagged as spam, goodbye." Then I sent them a request for quote through their website, and also got ignored. It's been 5 days, where I've gotten quotes from three other companies that apparently want my business. . They may be great, but they never gave me a chance to find out.

The garage door came of the cables, I called Empire Garage and Repair, 20 minutes later John was in…read moremy driveway. After a quick diagnosis of the problem, John made a few recommendations, a short time later the job was complete.. I would recommend Empire for any garage door issues, fast, honest and reasonably priced. Great job John!

So thankful for Empire Garage door! I called at 3:30 yesterday and they were here by 5. They did an…read moreamazing job a fixing my garage door and were more than reasonably priced. I honestly thought the repair was going to be at least twice as what it actually cost me. I highly recommend them if you are in need of a repair.

AVE sales rep was super nice and gave me a lot of really useful information; however, it's been…read morefive days and I'm still waiting on an estimate. :) Hence the rating.

Excellent work, reasonable price and very professional! Trey was very professional, and easy to…read morework with. Replaced the garage door in a timely manner, and also provided an easy way to manage the garage door manually in the interim!! Certainly recommend A.V.E

Overall: It would be our absolute pleasure to recommend ACE Garage Door repair. Should we need…read moregarage work in the future, my first call will be to Jack at ACE. What we had done: Fixed garage track and bearings when it came off its hinges, garage door support wire replaced, garage automation fine-tuned, set-up with new working garage door opener Communication: Jack was quick to answer is phone. He was even able to service us that same day! Details: Everything looks and works very well, very professional Time spent & Pricing: ACE Garage door repair was here less then 2 hours, and is does excellent work for a fair price!

We were very impressed with the overall service for our garage door issues (we are fairly new home…read moreowners). They are highly dependable - experienced and reasonably priced. Very satisfied with our first experience with Ace Garage Door Repair / Howell MI - We will for sure be calling them for now on for all of our garage needs.

This is my second review and would like to praise this company on their efficiency, knowledge,…read morepromptness and straightforwardness! Chis came out same day , matter of not even an hour after I've placed the call . I was always looking for reliable service and now I found one ! I am highly recommending this company for any garage door needs ! Thank you Chris and Proper Garage Doors . Found yourself customer for life .

Do not use! Took 6 times to complete a 1 day garage installation. Extremely disappointing…read moreexperience! I would absolutely not recommend this company based on my experience. What should have been a simple garage door job turned into a ridiculous number of problems, return visits, and time I had to take away from work. First, they tore down my weather stripping even though they were NOT supposed to touch it. While doing that, they scratched up the aluminum around my garage door. They then had to come back to replace the weather stripping and repair the aluminum they damaged. When they replaced the aluminum, they installed the WRONG COLOR, so I had to schedule ANOTHER appointment for them to come back and fix their mistake. Then the garage door started making noises, came off the track, and almost fell. Yet again, I had to arrange another service call to have them come out and fix it. As if all of that wasn't frustrating enough, they also completely NO-SHOWED for one of my scheduled appointments. I rearranged my schedule and made myself repeatedly available for appointments--all of which were only necessary because of their own mistakes. After all of these issues, I asked for a reasonable adjustment to my bill. Considering the damage they caused, incorrect repairs, repeated service calls, no-show, and the amount of my time that was wasted, I don't think that was an unreasonable request. Instead, I was extremely disappointed with their response and lack of accountability. One mistake is understandable. This wasn't one mistake. It was problem after problem after problem. When you hire and pay a professional company, you shouldn't have to repeatedly take time off work so they can come back and correct damage or mistakes from previous visits. I gave them multiple opportunities to make things right and I was extremely kind and patient throughout it all. Unfortunately, based on the workmanship, inconvenience, and way my concerns were handled afterward, I cannot recommend this company.

We had two small basement windows replaced by Brian & his helper. In the process of removing the…read moreold steel frames, they gouged and chipped our brick and limestone sills. Brian said he would come out to try and repair the sills, but never showed up. We may have to have the sills replaced. An added expense to this small project caused by BH Glass Block carelessness!

I have tried twice to get this company to my house to install glass block windows in my basement…read more They take my name and address and never show up. Apparently if you have a small job (2 Windows) they don't want your business