1. Door and Glass Professionals

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Milwaukee, WI

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Door and Glass Professionals

5.0 (1 review)
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Services - Door and Glass Professionals

Automatic garage door installation

Garage door or opener repair

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3 years ago

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All American Window & Door - Casement Windows by All American Window & Door Co.

All American Window & Door

(8 reviews)

First off when they came to install the windows they weren't familiar with the types of windows I…read morehad(Russco steel windows) , which you would think they should know based on the salesman coming and describing the project. So they had to bring in secondary people during the job. One of the men they brought in was extremely rude, and I had to ask him to leave my house. Additionally they were installing one of the windows in my kitchen. I overheard them say "oh my god did you see that ? And the guy he was working with said "no bro I didn't see anything" I called into the office to say like look, I'm not trying to confront your people while they're here wondering if you can just check in. I feel like something has gone wrong. She said she didn't. They absolutely everything was fine but it was not. The installer was trying to put trim around only one of my window (same place I heard the installers talking) and it's because they cut into my wall and we're trying to cover it up by putting trim there. They did repair that They also installed one set of 3 windows incorrectly and had to return to reinstall them , the person that came back said the way they were installed was absolutely incorrect. And that water would've gotten wet in there and deteriorated wood. I had to have them back to replace the quarter round pieces also around a bedroom window and it was done so terribly that they of course now had to have special people come back in to do it. I have l written them regarding a few lock issues, windows being hard to go up or down, drafts and they asked me for additional pictures besides my description which I sent and then never heard anything from them followed up additional time still have not heard anything from them. The long and the short is that I actually still need them back, but I'm assuming it's going to be extremely difficult to get them to do anything. I don't find them to be a customer centric business. They say they're a family owned business but I think that's for show because the person that was here that was family doesn't work there anymore. I'm just all in all disappointed that I did not go with one of the other companies with a bigger name that was only slightly more expensive because I thought I would go with a local family owned company because I figured well that makes more sense as they take pride in their work.... think again.

The salesman complained about all the customers he had prior to me. His computer was not charged…read moreand he asked if I could help him charge it. He never opened the computer, never took measurements and refused to give me an itemized quote. For some reason he seemed angry about questions I had. The process wasted an hour of my time.

Garage Door Professional

Garage Door Professional

(22 reviews)

It was almost 6 o'clock, I could not get my garage door to reengage and close after manually…read moredisengaging due to a power outage. I called and got right through right away, he had a technician out within an hour. The door was just stuck. He lowered it, re-engaged it and the door was fixed. The technician did a thorough inspection of my door and made a couple of non-emergency recommendations. He was pleasant and professional.

I found Garage Pro on Yelp during my quest to find a flush panel steel garage door for a modern…read morelook to my midcentury home. This was a standard option when garage shopping Los Angeles but every garage pro in the area had never sold or seen what I looking for and the closest option, which still didn't satisfy our requirements, was 2-3x the price of most doors. Fast forward to Ricky at Garage Door Pro who went above and beyond to research for options outside of his normal network. He ended up finding a Harmonn model that fit the bill, which was more reasonably priced. The new supplier had a delay and shipping issues that weren't Ricky's fault but he constantly kept tab on things for us. After a couple of months, the door arrived and Ricky delivered/installed it within a week in less than 4 hours. It came with a fresh door track, trim and other parts. So far, we haven't had any issues and I don't anticipate any but we have a 90-day service warranty and 3 year product warranty. I would definitely recommend their price competitive, high quality services to others!

My Garage Guy

My Garage Guy

(14 reviews)

I had plans for lunch with family Saturday. But you know how stuff always happens when you have…read moreplans! Things went left! Our garage door was literally hanging on one side after I attempted to close it. Now I'm running late and have to call my family to push back our date. Then it's the hubs! I had to get him up from his nap to tell him the garage door is hanging off. Great way to start the new year! So me being an Elite, I always rely on Yelp! I searched for garage door repair, found this company with top reviews, and gave them a call. There isn't any negative feedback in this review. 1-4 are all positive. Want details, keep reading! 1. Initial Call / Operator I called the office and a young lady answered. She was very pleasant, took all my information, and told me a technician would come out to provide a free quote within three hours. She also asked how I found them, and I let her know it was through Yelp. 2. Timeline of Arrival The technician, Angel arrived earlier than the initial timeline. He called beforehand to let me know he was on the way and would be arriving sooner, which I appreciated. We needed to get the garage fixed as quickly as possible so that worked out for us. 3. Technician Angel explained that he could repair it, but it would basically be a band-aid fix. Our tracks were bent and there was another issue, so we'd likely run into the same problem again. He offered to replace the garage door right then, which made us happy since we store important items in our garage. Unfortunately, he didn't have our door type on his truck and it had to be ordered. We scheduled installation for Monday. 4. Installation Angel arrived Monday as planned. He told me the process would take about two hours to remove the old door and install the new one. He was true to his word. It actually took a little less than two hours. He also gave recommendations based on the slight pitch of our foundation and shared tips for 6 month maintenance. He was friendly, professional, and cleaned up after himself. To answer your question.... YES!! I would absolutely call them again for any garage repairs and would recommend them. No complaints at all.

Came the next day. Was quoted a certain price and paid that. 600 cheaper than A1 Garage who rips…read moreyou off! Angel was here super fast and got my hanging garage door up and working super fast! Thank you so much!

Door and Glass Professionals - doorsales - Updated October 2026

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