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DooGoodScoopers

5.0 (2 reviews)
Open 7:30 am - 6:00 pm

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Services - DooGoodScoopers

Pet waste removal

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3 months ago

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Brandon C.

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1 year ago

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Ask the Community - DooGoodScoopers

Inland Empire POOP 911 - No apology

Inland Empire POOP 911

(16 reviews)

This company is run by an immature child. They picked up less than half the poop, dropped a large…read morepiece outside my gate in the walkway. When alerted to the issue, instead of apologizing the owner defended "Trevor" saying he had 12 years experience and knows how to do his job and that he did his best. When I pointed out that he couldn't possibly have tried very hard since he was in my yard maybe 6 minutes and two minutes in transit- and left poop everywhere, my service was deactivated and they charged my card anyway. Bill is being disputed with bank, and small claims if it comes to that. Avoid at ALL COSTS. Not even if it was free. Stay far away.

Their technicians come and go as they please. With windows for pickup days being anywhere between…read more6am and 11pm without giving notification that they're on their way or have come or gone. I've been serviced twice, and if not for the fact that the technician put a bag of poop in our trashcan and our gate was not as we left it, we wouldn't have known he came until the bill came. Even though I explicitly requested to be told he was leaving the first day i met him, and even though my notes asked for the technician to come to my door when they came. The first time, it was hours after he left when I checked the yard and saw that he was gone. The second time, I hadn't realized he came at all. I canceled my subscription. And when I gave my feedback, rather than taking the critique and moving on, the manager decided it was better to to defend her employee who "has been doing this for 10 years" - but did not read the notes where I asked for him to notify me when he arrived, or listen to my request to let me know when he was leaving. The manager says they're trained to come and go without notice after the first time. But if my notes said otherwise and I explicitly said otherwise to the technician, I think I've made enough effort. I fell behind on the yard when I got sick, but now I can handle it. For owners with young pups like me, dogs that like to run off, or dogs that are wary of strangers - be advised that making your expectations known may not have the results you're looking for. If you have no physical ailments, it's better for your peace of mind to do it yourself. 2 stars because the job got done.

DooGoodScoopers - petwasteremoval - Updated May 2026

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