very affordable and super professional. I highly recommend them if you live a very busy liferead more

Wow. Went in looking for help for my dogs allergies and got 'greeted' by three aggressive employees…read moretelling me that I need to feed fresh food because I'm poisoning my dog with dried dog food. Even when I told them it was the highest quality dry food they still kept coming at me with 'well do you eat McDonald's'?!' * Update: Her food has none of the known allergens and I've got her on supplements. But what has worked the best is wiping down her eyes, nose and paws with a damp cloth after each walk. It's reduced her scratching by about 90%! Just sharing in case it helps someone else.

Initially, this store and the employees were great! Very friendly, knowledgeable gals. However,…read moresince January 2024, things have really changed. I gave 2 stars (rather than one) because of the variety of products and items. This is good. However, the attitude of the owner and employees this year is less than good. One time I went in to be told if I didn't have cash, to leave. Their internet was down. No apologies, or options. I scrambled to go get cash. I was pennies short on the 2 items. Rather than waive the change so I could take both items, I had to put one back. The next time, I went in with cash. Again, I was coldly told they couldn't take my cash, as they couldn't make the necessary change. WHAAAAT?! As a result, I had to use a charge card that I didn't want to use. Again, no apologies. So disappointing! They treated me so poorly, I will never return. This is how you go out of business. There won't be a third time. Good luck keeping your business afloat.

I liked the very quick response and professional responses. Caring people too! I am looking…read moreforward to their service

Kaci was conscientious in keeping us informed of our cat's demeanor and condition during our time…read moreaway. We have already booked her for future trips. We are delighted that we were able to find someone reliable and trustworthy after moving to Sarasota this year.

This is a great place and it has eco-friendly and bird friendly toys and perches. I live very close…read moreto the headquarters and they brought me my order for free so I did not have to pay for shipping. Very responsive and great quality. Highly recommend!

Great toys!!!! They make toys for every bird and are amazing at picking out the right toy for even…read morethe dullest birds. They are currently working with Sarasota Jungle Garden to make sure that all of their birds have toys. The donation is a Huge help -I volunteer at Sarasota Jungle Gardens- I bought a few suggested toys from the gift shop at the Gardens because Pam mentioned that the toy was great for parrots that don't play much. My little pucking parrot LOVED it. I also use their toys for my other pets and as gifts to the neighbors who watch my pets (the neighbot has a sugar glider and I also have a squirrel) I would love to see these toys in more stores. They take great care when choosing the wood, grass, color etc. It's all human food grade!!

excellent prices and quick delivery, website is easy to navigate.. and if you call, they are quick…read moreto answer

My furry friend absolutely adores this establishment. The wide variety of treats, toys, and…read morenutritious pet food available here is unmatched. The warm and accommodating team never fails to provide top-notch service. It's no wonder my grandmother has been a loyal customer for years, drawn to the same exceptional qualities.

Love coming here! Staff is amazing always willing to help…read moreand providing awesome pet intell This is 1 place my dog/I love coming to. Looks small but there are many surprises around every corner! They have everything you need and if you cannot find just ask.

Frag Freak has always been a staple LFS in the area, but it is under new management now, and it is…read morebetter than ever! The staff is all amazing, and the new owner Wes is super friendly. They now have a bunch of fish tanks in store, so you can buy a full set up and get started right away. They can also order you whatever tank you want if they don't have it in store already. As far are coral and livestock goes, their selection is amazing! As someone who has been in the hobby for several years and frequently visits different fish stores regularly, most of the time places just have the same common corals. But that is not the case here! They have everything from a $10 bargain section to super high end coral that most other stores don't ever carry. It's clear that these guys have been in the hobby for a long time because they are making sure to bring in the less common stuff. It's definitely worth stopping in just to see those coral.

My family went in for fish and supplies. Josh (Store Manager) and Austin were incredibly…read moreknowledgeable, helpful and patient as they demonstrated what we needed to know for a healthy salt water tank. We will be long term customers. Great selection and great service. I highly recommend.

If you're looking for a Yorkie, Christine Merkent has the absolute best Yorkies I've ever seen…read more They have such a good temperament, they are loving they are smart, and people come from all over just to get a Mini Magic Yorkie. I have my sweet Brandi that I got from Christine. She is the light of my life. She is so sweet and I love her so much.

Christine has beautiful little Yorkies and mine was absolutely wonderful the joy of my life. If I…read morecould get another one like her I would definitely go back to her.