I cannot overstate how awful this place is. My girlfriend took our beloved 15-year-old mini Aussie…read morehere--a senior dog who is both deaf and blind--and left in tears. Instead of showing any compassion or professionalism, the owner, Telia Williams, shamed her for being "overbearing" when all she was doing was advocating for our dog's unique needs. It's shocking that the person running this establishment would have such a rude and condescending attitude. To make matters even worse, the staff in the back started mocking her loudly and indiscreetly. This wasn't just bad service--it was downright cruel and humiliating. My girlfriend was heartbroken, and we didn't even let them touch our dogs after this appalling experience. If this is how the owner behaves, I can only imagine how poorly trained and unprofessional the rest of the staff must be. Avoid this place at all costs if you care about your pets and want them treated with kindness and respect.

I brought my dog to be groomed yesterday and only realized that he had incurred this injury until…read morewe got home and he kept licking his paw. We noticed he was also leaving blood on our floor. The business apologized when I texted them about the issue and suggested packing the wound with flour. After looking at the size of the wound, it seems unlikely that they did not notice this injury. I'm very disappointed my dog had to experience this and that they didn't bother informing me of the injury when I picked him up.

This place is not great. It smells terrible when you walk in, which indicates that they're not on…read moretop of cleaning the kennels. This is further evidenced by the dirty bedding at the end of the visit. We ordered a bath and nail trim, and they did not do either. Will not be taking our dog back.

Have used Pet Holiday, four times now and again coming up. The dogs are very well taken care of,…read morealways clean as are the kennels. The staff really treat the dogs good and the dogs are always happy. Couldnt ask for anything more. Its good old fashioned care with in my opinion all an owner could ask for. Definately would say take your dog there.....

I've boarded my dog here and take him to daycare and he absolutely loves it! They have an extensive…read moretryout period to better understand the dog's behavior and how best they fit in with other dogs and people. This made me feel comfortable that everyone is vetted before being allowed to participate in daycare. They also have webcams which is a major plus! We had a not so great experience at another doggy daycare and I'm so relieved this place is better. Even when my pup comes home, he doesn't reek nearly as bad as the previous doggy daycare. I can't wait to continue bringing my dog here and would recommend this place to everyone! Also their instagram is so cute!

My dog, Scarlett, cries with excitement the whole way there. When I watch her on camera, she is…read morealways running around with her friends. I know she plays hard, because she is wiped out when she comes home. Very clean facility and great team!

We have been taking our pup to Sara for almost 2 years. Sara has been excellent taking care of…read moregrooming our dog. She also has knowledge on every dog's needs and notified us when our dog was getting an ear infection. She goes above and beyond with being kind, caring, and has great hospitality.

I have a Siberian husky that used to stay at pups paradise on an occasional Sunday. Every time he…read morewas there they refused to feed him food I sent with him. The last time he was there he was overwhelmed and was trying to get out according to the staff. My dog normally goes to Rover Come Over on week days and I am aware that my husky gets overwhelmed with other dogs sometime, so the staff at rover just separate him from the other dogs for about an hour and he's fine for the rest of the day. At pups paradise they told me he has too many behavioral issues and needs to be put on medication or they can't take him. I'm not putting my dog on meds because they don't want to deal with him. Sounds like they throw the dogs in and don't care about them at all.

Amazing store with very friendly and helpful staff. If you are into aquariums and fish you should…read moredefinitely check this place out.

This store is so good. The family that owns it is so friendly and is so knowledgeable about the…read moreproducts that they can help you with anything you need. I get it might be a little mor pe expensive then other stores, but you also are paying for the quality, which here is great, and the knowledge they have that they can help you with. Would never change stores, because they are so good at what they do.

Our 6 month old Cane Corso stayed four nights and he seems to have had a nice stay. The staff was…read morevery nice and helpful. Will definitely use again when out of town!

Disappointing for me and a devastating experience for my dogs. My family and I chose the Central…read moreAvenue Karnik Pet Lodge to board our beloved 2 and 4yr old lovable boxers as the business advertise that they are passionate about our Pets comfort, safety and contentment, offering many years of experience. The tragedy began upon arrival as the manager Denise refused to greet or introduce our dogs to ANY staff member as we recommend so the dogs are familiar with someone. Denise stated that there are various employees who may interact with them ( she and Savanna was there every day) and further refused. Trusting that they knew best we left for A 5 day vacation. The first phone check, I was informed that the dogs did not eat, second day call, dogs not eating and won't take medications. Rather than problem solve or consider options I was informed that no further attempts to give meds would be offered, the next phone call was the dogs were not welcoming to staff, so no further attemts to walk the dogs would be made, with no options. At this point I'm out of town and very concerned for my dogs. I had to spend many hours of my vacation trying to find someone to rescue my dogs as Savanna and Denise was in communication and offered no assistance just further restrictions progressing to hands off plan as they described my dogs as rigid and growling. leaving the 2 big dogs in a 4x 8 cage with no human contact! I think the dogs were terrified and confused. After frantic persuit I reached someone familiar to go and take my dogs outside and check on them. They were found frightened, withdrawn laying in soiled bedding. My heart was broken at the lack of concern or empathy for our pets. The manager Denise had nothing to offer for assistance. I Had to pay a substantial amout of money to have someone remove my devistated pets and care for them. The final uncaring act was Savanna charged an additional $20 late pick up fee after 1pm, no apology or cocern in any way. THEY Lacked Compassion and in my opinion lacked care or concern for our dogs. I DON'T THINK 1 EMPLOYEE TOUCHED or attempted to comfort OUR DOGS. I understand the need to protect the staff, dogs are animals and frightened dogs may be unpredictable but A bit of empathy and concern for the dogs, listenening to the owner to intoduce the dog and a simple apology may have helped, but I would NOT recommend This facility for boarding my dogs ever again.

I've been taking my dog to Aunt Linda's for many years. I followed this grooming business from Luna…read morePier, MI to the current location in Point Place, OH. Neither location was convenient for me, but the service is so outstanding that I would follow them anywhere! First off, the groomers who work here are very gentle with my dog. They are aware that she is fragile and yet strong willed. They treat her with love and report any medical concerns they observe. I have peace of mind in dropping her off. They are also aware that I don't want to have her there longer than needed (because grooming is inherently stressful) and they communicate with me so that I'm aware of how busy they are on a given day so I can decide to bring my dog in earlier or later. It appears that Clarissa is in charge of overall management. She and all of the groomers are wonderful! Second, they do a great job of grooming my dog and always ask if I want them to do anything differently each time. I couldn't be happier with this business and highly recommend it. By the way, there is easy parking behind the building.

I needed to find a new groomer for my dog. I called Aunt Linda's. I had to wait quite a while to…read moreget an appointment, so I figured this would be a perfect place I have a 7lb Yorkie that will soon be 16 years old. When I went in to pick him up, I asked how he was they said he was a hand full and they had to use two groomers on him so they would have to charge me more. They said every spot they touched, he squealed. They said if I bring him back and he behaves better it would be less. I paid 83.00 tip included. I can't imagine how our poor baby boy felt. The little guy is hard of hearing and his vision is bad.I feel bad just leaving him there. He was all curled in a ball in the cage and when I mentioned it she laughed and said he wore himself. Needless to say I won't be back and I would only send you pet if isn't and doesn't have joint pain . I guess old

I think Buddy's haircut was perfect. he looks amazing Angie is very good with him and listened to…read morehow I wanted him cut. He smells wonderful too

I'm not usually one too leave a review, but my entire experience here was not at all how I hoped it…read morewould go. This was a last minute thing and my dog was frightened from the start, but I was desperate and he was due for a nail clipping! Well, one nail was clipped to short and bled for over an hour, a trip to the vet because after trying sugar, cornstarch, clotting spray from the hospital, nothing worked! He had to be sedated, and was in so much pain coming out of sedation, I've never heard him scream so loud. It really broke mine and my boyfriends hearts. Although she did pay the vet bill, I'd honestly say I'll never go back...