Don't be fooled by all the fake reviews left 6 months ago that buried the exact same experience I am going through. I set up my service online and through text with Kellie. A tech came out once to clean on schedule. On the second scheduled clean up, the tech was a no show with no notice so I texted Kellie, who responded she and the tech had been sick and someone would come out the following week. Before that appointment I was charged for an entire month of service (after one completed clean up). This made me decide to go ahead and cancel before the next appointment. I confirmed with Kelli my service was canceled and she refunded the month charge. What follows is mind blowing - the owner, Robert, leaves me two voicemails asking me to reconsider canceling, then he sent me an email saying my service would NOT be canceled, charged me AGAIN for a month service and sent a tech out without permission. Robert is still trying to not let me cancel so I have had to report them as fraud to my bank. BEWARE OF THIS COMPANY. read more