1. Donya Grace Art

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Donya Grace Art

4.2 (5 reviews)
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Services - Donya Grace Art

Commissioned artists

Calligraphy

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9 years ago

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9 years ago

Donya did an awesome job repairing a Secretary desk I had purchased. I would definitely have her refinish or repair any piece of furniture

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Golden Hour Paper

Golden Hour Paper

(7 reviews)

Downtown, Southwest Portland

Maddy made our family Christmas cards this past year and they turned out so beautiful!…read moreShe took the time to design a few different cards, all with our family photo and added her pretty calligraphy as well as her beautiful artistic drawing/painting to decorate the card. It was a joy to work with Maddy! She is an artist with an eye for detail. In the future we will be using more of Maddy's services!

My experience with Golden Hour Paper has not been a good one to say the least. I emailed requesting…read moreinformation on doing a custom order on 9/4/2024. After a few exchanges to discuss color/paper/etc I placed my order on 10/14/24 and was told they would ship in 2-3 weeks. I never heard anything back and still had not received them by 11/18/24. I reached out asking for an update and was understanding when told they would be shipped before 11/28/24. I received an email on 11/26/24 with a picture of the finished product and was asked my opinion on it. I responded on the same day and asked for the product to be resized because I didn't like the dimensions. Instead of doing what I asked, the order was shipped anyway and I received them unaltered. I also noticed upon receiving them that the color was not what I asked for and it looked like the ink ran out in multiple places because it would fade to a light blue when it started out as navy blue. I didn't notice the color change in the email she sent before I received it in the mail so I didn't think to say anything about it. I received the order on 12/13/24 and immediately emailed asking about the resizing and color. I NEVER GOT A RESPONSE BACK and then sent a follow up email on 1/4/25. I finally got a response back on 1/7/25 and she offered to redo them free of charge on a smaller sheet of paper and with a more consistent ink color. I will admit, my response back was delayed because I had just had a baby and was unable to email back until 2/4/25. I agreed to having them redone and asked a lot of questions about the process in that email on 2/4/25. I GOT NO RESPONSE! I followed up again on 4/15/25. AGAIN, NO RESPONSE!! Followed up on 6/10/25 and finally got a response back on 6/11/25. In her response on 6/11/25 she stated she would get started on my order the following week which was 6/16-6/20. I responded on 6/12/25 and after a couple email exchanges we decided on the final paper color, paper size, ink, everything on 6/26/25. SHE GHOSTED ME AGAIN!!!! Didn't hear back, didn't receive my order, NOTHING!!! I emailed her yet again on 9/23/25 expressing my frustration with the entire process and she offered up my original color preferences at no charge, I assumed and I responded back within minutes that that is what I would like done. I have not heard from her since 9/23/25 and I STILL HAVE NOT RECEIVED MY ORDER!!! I'm not one to post bad reviews and I usually extend a lot of grace (which is very evident in my responses) because I know life gets crazy and there are always unforeseen valleys but this is absolutely absurd!! For the amount of money I paid for this order I never would have expected such poor quality and poor service. And for anyone interested, I have ALL the email receipts as proof of this terrible service. I would not recommend Golden Hour Paper.

Donya Grace Art - commissionedartists - Updated November 2026

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