All went well and Tracy and the crew were simply marvelous and I loved the bike also.I will…read morecontinue to buy their for life.I did at one time deal with Susquehanna Valley HD until A sales woman got uncouth with me ,so I'm happy Eisenhauers crew were better trained and helpful.

for my wife's third Harley, due to health she needed to migrate to a trike. not sure if it would be…read morea good fit , we opted to search for a used Ultra Glide one as aa starter. Eisenhauer's had a good number listed so we stopped by on a Friday afternoon. Josh Hill was great to work with on the sale, and we even really liked working with Brian the finance guy (and we usually hate the finance guys) . everyone in the shop was attentive and pleasant. We selected a cool '19 in Twisted Cherry. Great condition, low miles , runs perfect. We've been to quite a few dealers over the years, and this is one of the few great ones. I think she mastered it on the ride home, so we took the long way home through Frederick and Leesburg. too bad I was in the Pickup...at least she was having fun.

I loved my tour of the Harley Plant---and was fascinated regarding the process that gave me my…read moreride. The frreebies are nice...but mostly its nice to see an American product made locally (so to speak). My only squash on this tour is that it was not available on Saturdays~~~ No matter, I stayed overnite with local friends...and spent the day watching. Makes me want to get a new one~~~but does not make me want to sell the ones I have---oh, no, another Harley in the garage???

This tour of the Harley Plant in York, PA is great! Not only is it free, but you get a free pin,…read morebooklet and post card. If that wasn't enough, they will mail your post card free right from the gift shop! The tour itself takes you through the actual plant where you see Harley's being put together. Every tour is different since it just depends on what they are doing that particular day. There are a variety of bikes available to sit on and dream about owning one day. The gift shop has a wide variety of Harley merchandise. Every one that I encountered was very friendly and helpful. This is definitely a tour worth taking if you are interested or like motorcycles!

Dont waste your time. spend the money on a Harley dealer to work on your bike. Ive been a loyal…read morecustomer for years until they gave my previously running bike back to me after fixing my fuel line/clutch cable. Bike didnt run and they said it wasnt their fault. Idiot points out my not attached choke (which they took off) and tells me my bike needs "a ton of work" and they dont know what it could be. Said they couldnt help and were not responsible. I will never give them another cent of my money as long as i live!

The Cycle Den is the only place I go for parts and service on my antique Harley. This place is…read moreoutstanding in every way. It's all due to Jeff's dedication and expertise. Go there, check it out, you will be impressed.

For motorcycle work, never bought a car there. Personable staff, great work done to my bike.read more

I brought them my Shadow to replace the handlebars after I dropped it. Nothing major. They were…read morevery professional. Turnaround was quick. The job was done cheaper than I expected. They even went around tightening up loose ends just because. My left grip was loose and exhaust cover plate thing jangled around. Both are tight and fixed. They didn't even mention it. I won't hesitate to bring it back in the future. 10/10

Overall A+ experience! Great pricing, tons of inventory on the showroom, staff was helpful and…read moreknowledgeable, couldn't have asked for a better buying experience. We won't go anywhere else. Thanks again, AMS!

their customer service is terrible called about a apart the department assistant in parts very rude…read morewhile I'm explaining my problem wouldnt shop there unless this your family or something

Wow, some interesting reviews here. Years ago, I was looking for a replacement tire for my…read moreConcours and stopped in only to have them recommend an "off road" tire. I was shocked. Fast forward a couple years, a buddy purchased a Versys. He wanted an extended shift lever for it and literally had it handed to him to install since the guy who sold him the bike couldn't put it on and the "service department" wasn't open on Saturday. Visited a couple weeks ago, wandered in to look at the new KLRs - there were three of them on the floor. I saw two men working but nobody said hello or asked if I needed help. Weird.

Koups cycle shop is an excellent organization I've had many successful dealings with them and they…read morehave an outstanding every time!

My granddaughter thought she was buying a car and now they are saying it was a lease and she owes…read more$4,000 more. So if this was a lease the work they did on it should have been covered by them. I was with her and there was nothing mentioned about a lease. It was buying the car. I thought this was a reputable company but am not feeling this now. Plus her radio was removed when they were repairing it and told her she did it, they did not. So how can a car become a lease when lease was never mentioned only we were there to buy a car????

I never leave reviews but I thought I would when I saw what someone else wrote. I bought a car and…read morea truck here and had nothing but a positive experience. The cars were quality and Steve was nice and professional. Will go there in the future and recommend them to all I can. Todd Bowder

Great people that do great work. Moved from Colorado recently and wanted to find a place that is…read morereliable and timely and they were both!

So glad I found this place!! I needed to get a safety inspection on my Daytona 675 and they were…read moreable to get it done right away! I dropped it off that afternoon and picked it up the next day. They were so friendly and the shop looks awesome.

Hey Yelp, what's a "freebie for writing this article?"…read more Believe them when they tell you their tire prices are internet competitive. Motorcycle Superstore and Revzilla's prices didn't come close to these guys. The best part? Humans that care about their customers and their customers' bikes. Great service, and great customer service.

Fantastic customer service! Helped me out so much. Love them!read more