I called Brad for my 1994 Ford, he stayed on the phone with me and listened to what I already…read morechanged on this truck and gave me a couple of options to try next. I have never met this mechanic, but he took the time to help a stranger and asked for nothing, that is rare these days.

Brad's shop was friendly on the phone and let me drop in immediately to get my popped tire fixed. I…read morewas in and out in under 30 min. Veey nice, friendly, local place! Will use again.

This place was incredible. I was passing through and I pulled in right when the guys were walking…read moreout to go home for the day. Well they took exceptionally great care of me. Eventhough, they were closed, they did not turn me away. All of the guys worked together and had me ready to go in no time. Excellent Customer Service and Great Teamwork!

He did very good job and was very quick, was also so kind and helpful with fair pricing thank youread more

On September 1, 2026, I contacted the business to set up a diagnostic appointment. I paid a $5…read moretravel fee and a $25 scheduling fee upfront. September 3 - First Diagnostic Visit The technician arrived on time (billing at $60/hr) and hooked up his scanner. Because the vehicle's battery was dead, he tried using a jump starter and a booster box. When that didn't resolve it, I pulled a battery from another vehicle myself to ensure he could complete the diagnosis. He determined the issue was a bad oil pump, instructed me on which specific website to order the replacement parts from, and told me to contact the scheduler for the installation. Part Ordering & Install Scheduling To set up the installation, I was required to pay another $25 fee upfront alongside an additional travel fee. After placing my order, I followed up with an itemized parts list and shipping date. I was then informed I had missed a part, forcing me to place a second order (resulting in two separate shipping charges). Because the original diagnostic technician lacked the necessary tools, owner Kenny was assigned to perform the installation on September 15. September 15 - First Missed Appointment My appointment was set for 8:00 AM - 4:00 PM. Having signed a contract and paid upfront fees, I texted at 9:00 AM to confirm everything was on track. 10:30 AM, 10:40 AM, 11:45 AM: My calls went straight to an after-hours voicemail. 11:50 AM: The office called back, asking how they could help. I asked why Kenny had not arrived. The representative seemed surprised and promised to call right back. 3:50 PM: The manager/fiancée finally called to inform me that Kenny had worked on her vehicle all night and slept through my appointment. She promised to make it right by rescheduling me for 9:00 AM - 4:00 PM the following day. September 16 - Second Delayed Appointment & Rediagnosis 9:00 AM: Appointment time arrived, but no technician showed up. 10:30 AM: I called and hit the after-hours voicemail again. Someone called back shortly after; I asked why Kenny was missing again, and she promised a call back. 10:34 AM: She called back to state Kenny was "crossing the bridge" and would arrive shortly. He arrived 20 minutes later. While Kenny gathered his tools, I personally installed a new battery and clamps. Kenny then stated he wanted to re-diagnose the vehicle. Within 15 minutes, he declared the oil pump was fine and that the real issue was a bad timing chain. When I asked about the cost difference--since he was there to install the oil pump previously quoted at $640--he assured me it wouldn't be very different because it involved the same teardown. He instructed me to return the oil pump and pickup tube (which I had already paid two separate shipping fees for) and purchase a timing chain kit instead. When I asked how that day's visit would be handled, he attempted to charge me for an hour of diagnostic work. I refused to pay for a second diagnosis caused by their initial misdiagnosis, and he reluctantly conceded. I asked him to send a proper quote for the timing chain while I looked up the new parts on their recommended website. September 17 - The Quote I texted the business requesting the quote. Late in the day, I received a text reading: "I apologize for that wait, for the timing chain, it'll take about 3 days of labor so $1500." September 18 - Unresponsive Management I texted asking for Kenny--the owner who physically inspected the car and gave the diagnosis--to call me directly. Instead, I received a call from the manager/fiancée, who stated that Kenny refused to speak with me on the phone. When I questioned why the quote jumped to nearly three times the original $640 estimate after being told the teardown was similar, she claimed it required 24 hours of labor and that I was "paying for the mobile mechanic experience vs. a brick-and-mortar shop." She concluded by telling me I was welcome to call other mechanics. A simple, direct phone call from the owner to a paying customer--who was misled, stood up twice, and directed to buy over $500 in wrong parts--could have resolved this issue internally. Instead, I am left with wasted shipping fees, returned parts, and completely unfulfilled service. That is a travel fee $5 and $25 appointment fee for each visit. And a $60 fee for a wrong diagnosis, and a parts bill of $296. That $416 out of pocket , no faith in diagnosis , a box full of new parts and no steps closer to repair. Edit since returning parts. After purchasing($295) , then returning the parts (refund of $215) I have lost $85 just in the parts return. So to wrap this up, Kenny's Mobile Mechanics has actually cost me $205 of a loss to my wallet for NO CORRECTIVE OR DIAGNOSTIC SERVICE ON A VEHICLE THAT CANT BE REPAIRED , Especially according to their "professional mobile mechanic expertise type quote". I would highly recommend a brick and mortar shop before these clowns.

I was mislead by the counter guy that they would assist me with a issue but they did not. I needed…read moreto get my transmission fluid and filter replaced for my warranty, it was a mistake on my part I did not catch the due mileage in time and went over a bit. I do get my oil changed every 3000 miles when warranty requires 5000 because I do take care of my truck, too expensive not too. Well they said they would "misread" my mileage so it would keep my warranty valid. I dropped by on Monday to make sure my truck would be services on Friday as it was when they could schedule me in, they did not tell me they would accommodate my request then or at our first conversation either. Picked it up on Friday and the counter guy said he could not change the milage because it was wrong to do so. But lying to me that he would is quite acceptable in his mind apparently. The owner came over and started telling me about its a battle repeatedly until I told him we are not in a battle we have a disagreement that's all. He raised his voice and kept telling in about its a battle in business and I don't understand and kept ranting on and on. I told him it was ultimately my fault because I missed the milage but I would have gone somewhere else that would done my request. If I wasn't able to find another company I would have just done it myself because it would be out of warranty anyway and save myself $660 which was my bill, pretty excessive actually.

We brought in our 2006 Volvo S60 because it was making a metal on metal noise. We had previously…read moretaken it to Brown Motor Works in Columbia and they couldn't figure it out. They just said it was getting older and just makes noise. Newman's figured out what the noise was and fixed it. We also had them put on new Shocks, Struts and new headlight assemblies. Our car runs like its on rails again. Very professional and friendly. Didn't try to up sell me anything like most mechanics will do. When you've traveled in the military, it's hard to find a trustworthy local mechanic...problem solved. I will definitely be back!

Fantastic service, very fair price. I was very impressed with their honesty and flexibility in…read moregetting the repair I needed completed. Recommended highly.

Spring 2025 we finally had Rushing Automotive address an AC leak that was dripping into the…read morepassenger floor board. My wife had been driving the car for over 2 years with the AC off dreading a huge bill to repair or replace the compressor or some other expensive repair. Chip told us to come in for a free AC checkup and once he got them to look at everything, it was a plugged drain line! NO Charge! Can't say enough good things about Rushing Automotive and Chip. Honesty and professional car service and repair is greatly appreciated by me.

Dean's Service Center has been working on my vehicles for over 15 years since i moved to…read moreHartsville. They have never failed to diagnose a problem, and fix it the first time. They are capable, and friendly. I highly recommend them for any job they are willing to undertake. From older to new cars, domestic or imports, I would call them first. I even topped by one time when I noticed my motorcycle tire was low on air, and they were happy to help me.

Great selection of vehicles! Staff is always so helpful! JT always stays on top of things! The rest…read moreof the sales and service staff are great!

The service department is a joke!. I took my vehicle for a diagnosis. I was told the repairs would…read morebe almost $11,000.00. I asked for a breakdown of the work to be performed and the parts to be replaced. What I received was an estimate with a lump sum and no breakdown. What are you trying to hide, Raceway?? I decided to go another route for the repairs. When I picked up my vehicle, they left the hood open. They would have seen the same warning light I did when I got in my vehicle, so I guess if you don't use Raceway for the repairs, they absolutely don't care about you or your vehicle afterward. Try Five Star Chevrolet in Florence, SC. They are more reputable than the scammers at Raceway.

I absolutely cannot say enough good things about Ward's. They are as honest and reliable as you can…read moreever find. They always call me before they do the work to tell me exactly what they want to do and why, what it will cost, and how long it will take. They are usually right on the dot and sometimes they come in lower or fix it faster than they expect. One time, just as my daughter was going out of town, the alternator on our van went out. Wards immediately fit her in and fixed the alternator so she wouldn't miss her trip.

Visiting from NYC and unfortunately on my way to SC, my a/c went out on me (one of the hottest days…read morein Virginia while sitting in traffic with my dog in tow). So needless to say not only was it going to be a long rest of the ride, but I was going to have an expected repair. My grandfather raved about Wards because he has had work on done on his car and took me there the next day after my arrival and from the pleasant hospitality from Danielle down to the excellent quality of repair, I was not disappointed. I took my car on a Thursday morning and they let me know they were closed Friday but the car would be ready Monday. And Wards fulfilled that guarantee. I never want anyone to go thru having there a/c conk out on them during the hot summer months but if you do and are in the Hartsville/Darlington/Florence area, please take your car to Wards!!!! Great job guys.....and my a/c is ICE COLD!!!!

I had a terrible experience at this shop. I went to Chris for a labor only brake job for rear…read morebrakes & rotors (I bought my own parts prior). I was quoted 158 for this job the day prior over the phone and I confirmed at the start of the appointment if that would be the price. My brakes were in poor shape, missing a brake pad on one side and the mechanics spent an extra 15-20 mins working on my cylinder. At the end of the job, Chris informed me that they got air on the line and would have to bleed the brakes. (I've always had my brakes bled at the end of any brake job so this is standard for me to have done whenever I get my breaks done. They told me this would be an extra 120 dollars at the end of the job. My father is a mechanic and said that price was a little high just to bleed the brakes and was very familiar with the procedure. He told me "go call your dad and ask him to send you more money." When I asked if they could take 20 bucks off and knock the price down to 100 from 120 he asked me to tell him how old I was which I thought was rude and uncalled for. I told him I was 30 and he proceeded to say "wow you look 18" and said "one day you're going to have to learn that everything in life isn't free sweetheart." When I went to his office to pay he also said I'm going to have to buy him lunch because they spent extra time working on my car than they planned. Disgusting behavior. I would not recommend this shop to any woman (or really anyone) unless you want to be taken advantage of and upsold. They ended up bleeding one brake so my car would be somewhat drivable. My interior dashboard was also scratched up when I got my car back from them.

Great service quality and value. Found our new mechanic in Charlotte, which is always one of the…read moremost important things!