I was extremely impressed with the courtesy, friendliness and professionalism at the outset. When…read morethe work was complete I was overwhelmed with how they went above and beyond, touching up the scrapes on my car with leftover paint, and bringing in a part that I had forgotten to mention. Overall: -exceptional value for money -they go above and beyond to take care of the problem -they treat you with courtesy and make an effort to understand where your coming from Even with a very small job I felt I was treated like a priority; I can't imagine going anywhere else.

Friendly and efficient service provided by Raj and his team. They take the stress out of a…read moredifficult process. I would recommend them to anyone. Results were terrific.

I needed a repair on my car and Craftsman Collision ordered the part & booked the repair. The…read morerepair was estimated at 2 1/2 hrs and they offered me a ride to the mall. They completed the repair in less time and picked me up. Great service quick & efficient. Thanks so much. FYI, A longer repair time, they do have loaner cars. Evelyn Boyce

Recent mvi resulting in front drivers side damage. Gave us a rental for the week and got the car…read moreback better than new. Even touched up a couple paint scratches that were non claim related. 10/10!

Called and they are not taking big jobs .Because my car is brand new and some damage underneath,…read morethey don't want to accept.

BCAA approved collision repair shop. I decided to go with them because they are literally around…read morethe corner from me. That was a good decision! Fast, efficient, honest, and great work ( I had some repairs done to my vehicle that I paid out of pocket). Customer service is impeccable! Nice, clean, new courtesy cars are provided. They returned my car washed and vacuumed (I didn't expect the vacuuming). Highly recommend this repair shop.

This time I went in for what I thought was an issue with my tires but it only took Trong less than…read morea block to determine that I was wrong.. bearings .. dang bearings were rubbing and so I trusted my primary ride to Trong and Peng.. she rides like brand new..what a sigh of relief to my ears ( no more humming) and to my peace of mind that I'm safe from those " specials " peeps who don't care about anyone else .. you know who you are As for HTV.. let it be Tires.. engine or body work, I don't hesitate in recommending Trong

Nice experience! I got to know HTV from friend's recommendation, and I would highly recommend HTV…read moretoo. Especially for any private body work. Trong gave me the lowest quote after I visited 3 places in Metrotown area. More importantly, he fixed everything (several old scratches and dents) for the original quoted price after he found other issues that we didn't notice during the initial estimation. FYI, HTV doesn't provide free pickup or replacement car like some nice-decorated CIBC certified auto store. But you really get nice auto body work from HTV with lowest price!

Came to Midvan after shopping around for a repair on my rear fender. It's a small'ish autobody shop…read moretucked amongst a few others in the area. Notably, the muffler place nearby actually recommended us to MidVan over their competitors as well (actually telling us to avoid a few of the other places along the way: "don't mess around, the guys at Midvan are pretty good.") Spoke with David, who was honest and friendly. To be fair, all of the other shops I spoke to were also friendly, but also opened with expensive quotes. David gave me a repair options for going through an ICBC claim, or a cheaper alternative if I wanted to pay out of pocket (i chose the cheaper). Since it was a 3rd party that was paying for me (the other person involved in the accident), he actually made it a point to get payment upfront, in order to protect both of us (myself as the accident'ee, and him as the repair person) from getting stuck with a bill. Fair, thorough, and took the time to explain the process to me. Arranged a courtesy car, completed repair by next business day, with price as quoted. Would use him for my future repairs. Recommended, certainly if you're in Burnaby and a no-brainer if you're in the Dawson/Brentwood area.

Repairs completed promptly. Effective communication. Very kind and knowledgeable employees…read more Excellent family shop. They definitely have my business from now on.

I recently utilized Deluxe Detailing for a high-end auto event. They were tasked with detailing a…read morefleet of 15 top-end vehicles on a daily basis for over two weeks of service. I could not have been any more happy with the quality of service that was provided onsite. Each unit in our fleet was tended to with high precision and attention to detail. Our event fleet looked like they came right off the showroom floor day in and day out, rain or shine. If you want a detail job done right then contact Deluxe Detailing - I promise you will not regret your decision.

!! Mark was courteous and professional! I've had my car…read moredetailed by mobile detailers before and they have never gone over my car to let me know what needs to be done. Mark wrote down everything and suggested the best deal for me. I take my 3 dogs to the beach regularly, so you can just imagine the mess from the sand and fur! After his hard work and attention to detail, my car looked like it was right out of the showroom and after two weeks it still looks great! I highly highly recommend Deluxe Detailing to all my friends, family and anyone that have dogs and want their car sparkling clean. He got every piece of sand out, no other detailer has done that! Thank you Deluxe Detailing!!

When I encountered unexpected car trouble out in front of Kirmac today, I went in on a whim and…read moreasked for assistance. The issue I had (a bolt had punctured my tire and I could not drive any further) was not a collision type problem, but since changing tires is not in my list of skills I went to ask for help. Right away I was greeted by a very friendly front office person, and within minutes another staff person was out on the street assessing my tire, in the rain no less. This kind staff person got my car to the shop, took the time to change out my wrecked tire for my spare, and when I went to pay for the service I was sent on my way. What amazing customer service. I am grateful for the kindness.

This is by far the worst autobody shop in Maple ridge I…read morebooked an appointment 2 weeks ago to have my truck looked at after i had it a deer .I received my claim number promptly from ICBC and took my truck into Kirmac on 228th street in maple ridge. I was greeted and taken outside to have photos of my truck taken and a file created. I then left and had fully expected a call back in about 5 days. When 7 days went by and i had not received a call ,i called them, only to be told it was in ICBC hands and it could take up to 4 weeks to get a response from ICBC. During this conversation the women on the phone kept calling me HUN, and told me if i did not like the way things were moving i could call ICBC and have my vehicle towed to the shop if i felt it was unsafe to drive and then wait for the process to unfold ,this women spoke to me like i was a child and the entire time talked to me in the most un business like and unprofessional matter, and to make matters worse continued to blame ICBC for how slow they are and it could take up to 4 weeks to hear back from them. Another week goes by and i decide to follow up with the ICBC claim center, i call them only to be told that the body shop (KIrmac on 228th street in Maple ridge) has not even sent in my photos or estimate yet and without these, there is nothing they can do ,Now i fully understand ICBC point of view I call back to Kirmac again and ask how things are going and the person who answers the phone says to me ,let me look at your file and then says we are working on it and we will send it in today. At this point i had had enough and basically asked why it had taken so long and was given the run around the week before .I was basically lied to the week before and i believe the women on that day did not even check to see if it had been sent or not I then went into the shop after work. i admit somewhat agitated as my truck has now been driven for two weeks with one headlight and signals that are not working. The manager comes out and starts telling me we are working on it and we are extremely busy and will get to it in the order of our appointments, I then pretty much lost my temper and said if you had told me this two weeks ago i would have gone elsewhere to have my truck looked after, Its not my problem your understaffed or have to big a workload ,your problem here is honesty, and your unprofessional way you treat customers. i have since taken my business elsewhere ad i am writing this review to warn other people about just how bad this shop is and the management that works here

Our experience here was not very good. Our bumper had some parking lot damage so we had it…read morerepainted. The paint never looked good to begin with, but it faded and discolored very quickly so that it looked almost greenish against our goldish car. Their response? "Paint will never match existing." Sure, but this was way off. Also, later on we discovered our trailer hitch was missing. When we talked to them they denied it would have ever been them but it seems like the most logical choice. So we were left minus a hitch, but can't prove it was their fault because there was a gap in time.

Great Service! Friendly staff and who did an awesome job fixing the body work on my car. It was an…read moreICBC claim and they were very quick about it. Had me in the shop the next day after I called. Took two days for my minor damage. Cleaned my car as well. Would highly recommend.