I paid over $1,400 for a "hugh end" removal bridge that failed miserably!…read more I was told my gum would be fully healed 4-6 weeks after loosing a tooth; after going back three times for painful "adjustments" I was told it could be a year before it fully heals. "well it's custom work so there are no returns!" I've had removable bridges before--never had one cut my gum; it repeatedly cut my gum so severely that I would have to wait 4-6 days for the area to heal before trying to put it in again! I never had to go back for adjustments. it's the most painful thing I've ever put in my mouth! I believe they had an obligation to discuss the chances of failure prior to doing the work. instead they handed me a form outline cost and I signed it! I didn't read it thru; I trusted them. my mistake. I won't do business with a professional who does not stand by his work!

Professional, warm and friendly! Dr. Quintana is wonderful,…read moreshe took time to explain everything to me, and made sure I was completely anesthetized( numb) because I've had issues in the past. The office is clean, the vibe is relaxed and calm! If you're looking for a well rounded family dental office, this is the place!!

Dr. Gonzalez is an excellent dentist, he just needs to retrain his staff to return calls and have a…read moresense of urgency when dealing with the patients when they call in.

I've been going to Neo for over 8-9 years and my 3 oldest kiddos also go here. I wouldn't go…read moreanywhere else. They are great, I can request the hygienist for my cleanings and the have the same staff each time we go. We love Neo.

Dr. Guerra and his staff are truly amazing! I wouldn't go anywhere else! He makes you feel at ease…read moreand they take their time with you!

He totally missed a cavity that cost me multiple root canals and a tooth extraction. The pain was…read morecoming from the missed cavity. Once the cavity was discovered by my new dentist it was recommended that I have the tooth extracted because the cavity was so large.

Wonderful staff and Dr Dean is amazing. I am not in network but I rather pay the extra than to…read morechange dentist.

All employees are professional and courteous. Dentist is incredible and thoughtful. My appointment…read morewas smooth and easy and everyone was attentive.

I have been a dental patient of first Dr. Carol Evans and then Dr. Justin Koen for over fifteen…read moreyears. While Dr. Evans was fantastic, I have had a much different experience with Dr. Koen and the direction the practice has taken in the last few years. I have a feeling the practice has been taken over by a corporate entity because their focus is no longer on the patients. I went in three times a year for cleanings and only saw Dr. Koen for literally 20 seconds for the past fifteen plus years when he came in to view my mouth after a cleaning once a year. So I did not know the extent he would GHOST me when I needed his advice the most. I had some unexpected issues regarding a failed crown and had many questions. When in the office for the scan to measure my temporary tooth (called a flipper), I needed to talk to him during my scheduled appointment time. He refused to even pop in to see what my concern was! Then, the periodontist who was handling the crown issue and bone grafting specifically asked him to do a tooth vitality on a specific tooth next to the failed crown and Dr. Koen did not even do the tooth vitality! I even asked the person doing the scan to have Dr. Koen do the tooth vitality and then he (or his office manager) sent her back to say Dr. Koen would contact the periodontist directly without even taking the time to see what my question (s) where, but the periodontist told me Dr. Koen never verified the vitality of that tooth! Then, I was suppose to get my temporary tooth within a 2 week timeline, as it was only coming from the lab in Hutto. It never came! I had the office follow up daily and for days never came up with an explanation of what happened except that "the temporary tooth was lost"! Unacceptable! I even said I would drive to Hutto to get it (it had been paid in FULL 3 weeks prior), and they said that was not possible. Only the office manager would deal with me via phone; I even went to the office in person to speak to Dr. Koen and he refused to see me! I left him messages twice on his voicemail and he never returned my calls. I needed the temporary tooth in time for me to return to work, as I was extremely embarrassed by the gap and needed the temporary tooth as a minimum to work with my clientele, as well as my co-workers with confidence. He GHOSTED me yet again. Now, you may say I must have been a demanding patient or there must be some other reason for this response from the practice. The only reason is he did not care ENOUGH to reach out and make things right and do the bare minimum that a dental professional should do. If you are thinking of going to Main Street Dental-take your business elsewhere!! The office manager was rude and condescending. If all you need are cleanings and that is it, then this is the place for you. However, if you want to be reassured that Main Street Dental places their patients first, then please.............find another practice! All you will find is incompetence, arrogance and a disregard for professionalism in this field. I would give them a zero star rating if it was available. I have switched practices and advocate to anyone even considering this dental practice to take your hard-earned money, dignity and well--being somewhere else!

I've had plenty of dentists and Dr. Koen is arguable one of the best. He is very personable,…read moreknowledgeable, expresses concern for his patients, provides detailed evaluations and options while including the patient in the decision making process, and is a very gentle dentist who is concerned about patient pain and care. I've also found his staff is equally as pleasant and efficient as the Doctor. They greet you warmly when you enter their office and make you feel at ease in their presence. They are accommodating and willing to work with you on whatever you need. Finally, they have up-to-date equipment and are technically savvy. My wife, who is also a patient, agrees with everything that I've written.

Had my first visit today. I was very pleased. Although it was for just a cleaning, Dr. Madelyn…read moreSwinney came in did a follow up evaluation. She took her time with me and explained my current dental status. Office staff was very polite and I was seen soon after my scheduled appointment time. The online registration process is a bit too much and takes some time but is manageable.

Bad receptionist. She hung up on me without returning my phone call. She was not interested in…read moreonboarding me as a new patient. Kept telling me they were booked until October even though I told her I was ok with that. I guess they really don't want any new clients.

Professional and communicative. Doctor went over all possible side effects and options. No one…read moretried to rope me into doing more than I wanted. Papers post op instructions were clear and the instructions were also given to me verbally. Pricing was fair gone over up front. Office and dental assistants all were great. Thank you!

Very MISLEADING!! Their website says "Your initial…read moreappointment is a consultation visit. During this visit you will undergo an exam and a complete medical history will be taken. The surgeon will discuss your individual diagnosis and treatment options. You will then receive an individualized treatment plan, with all associated fees. At that time, you may also schedule the surgical or follow-up appointment." They then charge you $200.00.  I even had my own 3D films available. The collection girl was a real...since it is Halloween I'll say witch. :-) Shame on them!

This was our first visit here for my Son and I and I was impressed…read more Dr. Rahman was polite and informative without rushing on to the next patient like you're just another number like some places I have been. She was kind and helpful to my Son in the next room giving him new ideas on how to floss better. Andrea, the dental hygienist was extremely friendly and gentle taking the time to make a treatment plan without making you feel like you were doing anything wrong currently. I highly recommend this practice and will be sending my Husband as well who really balks at seeing the Dentist. All around great experience- thank you all!

Dr Lopez has been my mothers dentist for the past 3 years. My mother often gets nervous so Dr Lopez…read morewill call me in to explain what she is going to do. . She is wonderful and explains everything. While in the waiting room a kid who looked about 10 years old was sitting with mom and the tech called him , introduced himself and brought the boy back alone. I think it's general practice for kids to go in without mother. Great idea to help kids learn to take care of themselves and talk without moms speaking for them. The dental cost are comparable to any other dentist. The lobby is comfortable and front desks staff have always been friendly. The office is in a strip mall by HEB on FM 306. Although there is not a direct handicap access you can drive up a bit along side the curb drop off your passenger and they can use the sidewalk area that is graded to be even with the street making it accessible for those who need handicap access including motorized wheelchairs .