I've always had a love hate relationship with them. They sell and equip a lot of stuff I need but…read moreit's always been a lipstick on a pig situation. My most recent experience was purchasing a truck that had the transmission fail on me less than 200 miles down the road. Of course they are using the truck was sold as is reason for giving me no help and feeling "really bad" about the whole thing. The transmission shop told me the fluid and filter were new so you do the math. I would not only not recommend this business but I would recommend you tell others about them. Take it from me, you will regret the day you buy anything from Robertson.

I bought a sure trac trailer from these guys a few months ago. I noticed lights on it weren't…read moreworking and this was a nice expensive trailer. So I went back to have it checked. Immediately 5-6 guys circled my trailer. Climbed under it. Got under the hood of my truck. Checked everything. And low and behold the problem was in my trucks circuitry. These guys are great!!! Jumped on it. Checked everything and immediately solved the problem. Thank you guys! Great job!

Very bad experience the own Jeff clone sucks ass....trying to sell me a truck the motor was about…read moreto blow....there mechanic doesn't know what he's doing... Our guys felted by Jeff cline got in my face and pushed me..... I called in the cops on him for assault.... Good old Mount Vernon cops did not... I wrote a report....stop preaching God Jeff Klei stop hanging around the foxhole... He preaches God but I don't believe he believes in it I think it's just the way you can sell cars.... Telling me he's having a hard time paying his bills....well stop selling junk and think God is going to save u lol ya right.....your a sinner.....go preach to God cause u sure can't sell cars....Don't buy from him unless u want junk..... Might as well call them wow company number 2....

From the owner: JC's Autos in Mount Vernon, OH treats the needs of each individual customer with paramount concern…read more We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.

If you are looking for a truck or SUV you need to check out this dealership. They have a large…read morevariety of trucks and SUV from $500.00 to $15,000.00 And most come with a warranty. A good place to buy your next truck or SUV.

This place has some really deceptive advertising and business practices. Their prize mailers make…read moreit appear you won something valuable however it's impossible to know what you won. Classic bait and switch. If they are deceptive in their advertising practices I would bet they are also deceptive in their financing and portrayal of vehicle condition

I was in the Mt Vernon area from out of state this past weekend, and the battery on my truck died…read more I replaced the battery, but had multiple electronic issues after the fact. I took my truck to Mathews in Mt Vernon at 3:40pm on a Friday (and the service department closed at 5pm). I discussed the issue with Joe, and he quickly asked his team to take a look and see what was wrong. One hour later, they corrected the electrical issues, and also took care of the 3 outstanding recall issues on my truck. While I do not live in Mt Vernon, I likely will not buy a vehicle from Mathews. However, my family does live there, and were really impressed with this level of service, as was I. I truly appreciate the way Joe stepped up and helped me and my family. -Shawn Simpson

My wife and I told sales lead Mark Hunnicut that we were looking for a 2013 Honda Odyssey with…read morebetween 100k-150k miles. He acquired it within 4 days and let us know. When we arrived at the lot he had the vehicle on and running for us, which was great considering it was 30 degrees out! My wife and I loved it during the test drive. Mark and his team ended up staying 1.5 hours past their Friday close time to help us find the perfect financing option. Cannot give enough praise to the A+ team. I have already recommended them to two families looking to purchase a vehicle.

In February of 2019 I purchased a Honda Element. During the test drive, the amber engine light…read morecame on. Back at the dealership, the salesman pointed out the problem to the sales manager, Mark Hunnicut. Mark said it was a low battery. I said wouldn't that be a battery indicator light? He said no, and said the issue would be fixed when I came in the following day to complete the sale. But after having the car a short time, the amber engine light came on again. I took the car to my mechanic to run the test. The real problem was with the catalytic converter, an expensive repair. I was also told I did not need to have the repair done right away, so i waited until last month to have it done. I did not want to write this review until after the work. By the way, the Element manual says the amber engine light indicates an emissions problem, and the battery indicator light would indicate a battery problem. The Element is running fine, but I would beware of this place telling you whatever they wanted in order to make a sale.

Went after a van I seen online, Ryan Hauger made it easy for me. I was in and out way faster than…read moremost places that have you sitting around for hours. Definitely recommend doing business with them.

I would 100% not recommend this dealership for work on your vehicle. Way overpriced, and really not…read moreengaging nor knowledgeable. No longer a private owned dealership. So little confused why GM would put the 3% back on us as the customer for using a card. Will give them a kudo for using technology to communicate easier with the customer. Find yourself a local mechanic you trust and save yourself money and time

We went to look at few cars with low miles had been approved for a loan for a 06 Chevy Impala with…read more80k the day before we went there. Cedric put all of paperwork in the computer (which took about an hour, he kept answering the phone which took the process an hour longer) we were told the bank would only approve the loan for 2015 or newer. The only vehicle in our price range was 2015 Chevy Captiva which was running when we arrived due to a bad battery. He said oh we have a battery for it. Then why would you leave it running if you have a battery? The thing was a POS , interior had not been cleaned. Transmission going out,bald tires, it shook on passenger side and the rear. Save yourself time and headache do not go there. DO Not Go THERE!!!

Buyers beware of purchasing vehicles from this dealer. Purchased vehicle in January, less than a…read moreweek later, transmission goes out. Never told me about the 'free' ASC Warranty. It's now April and I still do not have the title. Follow-up service is horrible as I cannot get them to send a title or call me back. I would NEVER purchase a vehicle from them again! Currently pursuing assistance from BBB and Atty General's Office.