Dr. Eusebio & his assistants are very nice and professional. They make me comfortable and explain…read morewell the procedures. Highly recommended

I went to Smiles of Eastlake for a comprehensive exam and cleaning. After reviewing my X-rays, I…read morewas told I had a couple of cavities and that some of my old fillings should be replaced. I trusted their professional judgment and agreed to the recommended treatment. During the procedure, the numbing injection was incredibly painful. I've had fillings before, so I knew this didn't feel normal. I remember thinking maybe they just used a different technique, so I trusted the process and didn't question it. Looking back, I wish I had advocated for myself. Ever since that filling was completed, that tooth has been in pain. I lived with that pain for the next 2-3 months, hoping it would eventually go away. Instead, I pushed it to the back of my mind and convinced myself it would get better. When I finally flew back to the D.C. area, I went to the dentist I've trusted for the past 10 years. He took new X-rays of the painful tooth and diagnosed me with pulpitis, an inflammation of the dental pulp. He also showed me that the new filling extended beyond the previous filling. He expressed concern about whether that additional drilling was necessary. He couldn't say for certain that it wasn't, but the look on his face and our conversation were concerning to me. I'm not accusing anyone of wrongdoing. I'm simply sharing the facts. During my comprehensive exam and X-rays at Smiles of Eastlake, there was no indication of inflammation in that tooth. After the filling was done, I developed constant pain in that same tooth and was later diagnosed with pulpitis by another dentist. My biggest issue with Smiles of Eastlake was that the office felt rushed and impersonal. It felt more like a high-volume practice than one focused on individualized patient care. Once my trust was broken, I wasn't comfortable returning. This review is really about two things. First, if you choose Smiles of Eastlake, proceed with caution. Ask questions, advocate for yourself, and don't be afraid to get a second opinion if something doesn't feel right. Second, listen to your body. I ignored persistent pain for 2-3 months because I assumed it would get better. It didn't. Whether this outcome could have been prevented, I don't know, but I do know that ignoring my symptoms wasn't the right decision. I hope my experience encourages someone else to trust their instincts and seek care sooner.

Very disappointed with my experience... I received a price for the fillings and then they told me…read moremy insurance coverage was actually less than they had actually calculated so now I have to pay over $500 out of pocket when I had agreed to an initial price of $128. The worst part is they informed me this after the treatment was already done so I couldn't refuse. Very shady and awful mistakes from their office staff! Be careful!

Aimee did an outstanding job as my dental hygienist for Dr. Barahas dental clinic very informative…read moreand knowledgeable about her job. Highly recommended.

Marla did my cleaning today and it was so great. She was fun to talk to and very informative about…read moretips on oral hygiene. My teeth were sooooooo clean when she was done that I exclaimed "Wow Wow Wee Wa!" I will be back for my next cleaning in 6 months.

Do not go to this dentist office…read more The front desk provides the worst customer service--patients are treated like they should feel privileged to be there, when in reality, it's the office that needs the business. Completely unprofessional and unaccommodating. I have insurance they don't accept, so I've had my exams, x-rays, and major work done elsewhere, but I came here for cleanings because the hygienist is excellent. After booking weeks in advance, they had me drive all the way in only to refuse to see me unless I paid for another exam with their doctor. This was nothing more than a bait-and-switch money grab. On top of that, they only called me 15 minutes before my appointment--far too late to avoid wasting my time. And to make matters worse, I've seen them offer incentives for patients to leave positive reviews, which explains why the ratings don't match the reality. I could never run my own practice this way. Unprofessional, disappointing, and dishonest. Save yourself the frustration and do not go here.

Dr. Diana was very honest and thorough. The office is a bit out of the way for me but worth the…read moredrive to have a trustworthy and caring provider.

The staff at Village Dental is amazing. They always greet me by name before I even check in. My…read morefamily of 5 has seen their dentists, hygienists, periodontists, endodontist, orthodontist and they have all been top notch. I would highly recommend this practice for any dental needs you may have.

We have been seeing Dr. Tanaka for many years now. He's a perfectionist and very professional. He…read morehas always been on time for all appointments. His "waiting room" is not for waiting long, just time for the office staff to check you in and notify the back office staff of your arrival. Don't get too comfortable in the waiting room as you won't be there long. You'll be told in advance what to expect and he and the staff have always delivered on what they say. At 81, my teeth are still my own and Dr. Tanaka will not recommend anything that is the "easy way out." He recommends what is best for your dental health and appearance.

Excellent in every way!! So professional and gentle which is what you need in Dental…read moreprofessionals. I'll be referring family and friends in the future!

It had been a long minute since I came in for my dental exam and cleaning, but today's visit was a…read morereally good experience. Monica, the dental hygienist, was awesome. She's very knowledgeable, kind and not judgmental at all. Dr. Buenaventura was great too. The visit didn't feel rushed or pushy, which I really appreciated. Overall, I felt comfortable and well taken care of. I'll definitely be back soon to finish the rest of my dental care. They were able to accommodate me on such short notice which I appreciated very much.

I will start off by saying that the staff here are great. Very friendly and professional. The…read morecleanliness of the office is great, and well maintained. The low score is for the inconsistencies in who you get to care for you, and the poor quality of work. When I first went here I was advised thay I should replace two older metal fillings that I had done many years ago. I was reluctant because they were not bothering me and felt great, but decided to go through and get the newer fillings done. Schedule with the doc and come in on appointment day. Was told they would only do one filling that day and not two. Not sure why, but okay. Filling done and scheduled for second filling. Show up and told that another doctor will be doing the filling. Not over thrilled with having multiple doctors as they each have their own way of doing things. Second filling done and its poor quality work. Sharp edge left, and not properly grinded down for bite. Cant feel that though since my mouth is numb. Had to reschedule to have that fixed. Went back in months later for a cleaning and again have a different doctor who does my care. I prefer to have the same doctor all the time, but having a different doctor each visit left me disappointed. To make matters worse, I write this a couple years after getting the fillings. The filling from the second doctor cracked and pieces broke off while eating. Went to a different dentists office who fixed the cracked filling and made mention that the other filling which wad done here was done poorly and re-filled that knew. No problems with that procedure at all.

I'm really grateful to Dr. Quan Liu, DDS, DMD for taking care of my tooth. I was quite nervous…read morebefore the treatment, but Dr. Liu was very patient and took the time to explain everything clearly. He walked me through the procedure step by step and often checked in to make sure I was doing okay, which made me feel much more relaxed. What impressed me most was how calm, careful, and responsible he was during the whole process. You can tell he truly cares about his patients and wants to do the best possible job. The staff in the office were also very friendly and helpful, and they explained the aftercare instructions clearly. Overall, it was a very positive experience, and I would definitely recommend Dr. Liu to anyone looking for a skilled and caring dentist.

I am writing this review to share my worst experience ever with others that have had similar or…read moredifferent bad experiences with this Dental office. To all new patients that are looking to choose Otay Lakes Dental Group for Dental Care. This bad review is regarding Dr. Quan Alex Lui. I have been a patient at this office for more than 10+ years. During that time, I had no ongoing conflicts, no unresolved issues, and i was never informed that I was considered a problematic patient. On June 17, 2026 I went to the office for a scheduled dental cleaning appointment. I checked in at the front desk and was treated respectfully and professionally. I was then taken in to take x-rays and moved to another area where a dental assistant polished my teeth. After that , I was asked to wait for Dr. Lui to complete my teeth cleaning. I waited for approximately one hour without complaining. After that wait, Dr. Lui approached me abruptly, rudely, and disrespectfully and told me that he refused to provide treatment , that I was a bad patient, and that he did not want to see me ever again. He said this was because of my past complaints about the quality of teeth cleaning not meeting my expectations. I calmly explained that this involved a single incident approximately 3 years ago, when I believed a prior cleaning had not been performed properly. At that time, I had requested that my teeth be cleaned again because they still felt dirty afterward, The office honored my request, the matter was resolved, and I was really satisfied. In fact, Dr. Lui personally re-cleaned my teeth at that time. After that incident , I returned for additional visits and specifically requested that Dr. Lui perform future teeth cleanings. I was never informed that there were concerns about my behavior, character, or patient status. This incident was especially upsetting because my 8 year old granddaughter witnessed the interaction. She became frightened, distressed and concerned by the way I was spoken to and asked why I was being treated so rudely and aggressively. My granddaughter texted her father to informed him that Grandma was just kicked out of a dental office, my son Jorge Martinez my granddaughters father became very concern by text sent to him. Mr. Martinez called me on my cell phone in the middle of my conversation with Dr. I expressed to Dr. Lui how I didn't appreciate in the way he was handling unresolved issue based on a past incident, and the way I was being spoken to in a very disrespectful and humiliating way. I felt like I waisted my time and I couldn't believe he was refusing services to finish my teeth cleaning in the middle of treatment. Dr. Lui didn't care or display any remorse or compassion to listen or understand me to look for better way to resolve the problem or misunderstanding. Dr.Lui walked away, another staff employee had heard the conversation. I explained the truth of what had happened, but instead of trying to resolve the situation. I was told that Dr. Lui was the boss and that what he said was final. Mrs. Gretchen then asked me to please leave, escorted me out, and told me that the office no longer accepted my PPO insurance. Afterwards I checked the office website and it clearly stated that my PPO was accepted. This left a concerned that I was being treated unfairly and possibly given inaccurate information while being removed from this office.

Dr. Ting is a wonderful dentist who cares about her patients and is highly knowledgeable about her…read morespecialty. She ensures her patients feel comfortable and offers tips on maintaining dental health and hygiene. She is considerate of her patients and makes fillings and such as painless as and comfortable as possible. Those working at her office are friendly and helpful- they made my transition to her dentistry hassle free. I used to dread going into the dentists office and now I feel relieved to have a doctor I trust to help me with my dental health!

I was trying to become a patient for the great reviews. I as others haven't been to the dentist…read moresince covid and trying to book an appointment has been a pain. I first called back in November 2022 schedule my appointment for April 2023. I called two days before my appointment to confirm my appointment and when the front desk lady answered me she and Michael whom was helping her said " you don't have an appointment " never did they re scheduled me. I now 5.9.23 just called again and Michael answered the phone very rushed and I started by asking " is it always busy" in which he said "yes" I felt as though he was rushing me which I didn't like. He asked for my full name and said okay well I would need your insurance information again as we don't have it on file. Really how is this possible!!!! Customer service needs to improve treat others as you want to be treated!!!

After 9 years as a patient, I can honestly say Dr. Masillamoni is the real deal. Finding a dentist…read moreI actually trust is rare, and he has earned that trust every single visit. One thing that always stands out is the anesthesia. I have never once felt pain during an injection. If you have ever been afraid on the dental chair, you know exactly how much that matters. He also never rushes me out the door. He takes the time to walk me through my treatment plan so I understand what is happening and why. If you are looking for a dentist who is skilled, honest, and genuinely cares about his patients, you should consider Dr. Masillamoni.

This place is horrific. I thought i was the only person but…read morei first looked at other reviews and they do the same thing 1) they overbook their patients then they cant find any time for them as they end up being booked for the whole year!! And good luck if they drained tour insurance already for this "whole appointment evaluation" 2) they will look for all ways to drain your insurance and of course the first appointment your time will be wasted because they will say "this is only evaluation" so expect to take your annual PTO off for their highness to actually get any clean up done! Oh and good luck finding an appointment that can actually work because they close their last patient at 3. Maybe they shouldnt do business My story: I requested an appointment for cleaning ( or cavities shall they find ) they told me uh oh we are going to take the entire first appointment for just evaluation and shall you need anything you will need another appointment. I said B.S - then i said ok.. what is your available times for a second appointment because for sure i will need at least cleaning/deep cleaning. She was booked for the rest of the year and found me 1-2 appointments that absolutely dont work with my schedule. So i requested to cancel the first appointment because whats the point! That was more than 40 hours in advance. They kept saying cancellation fee $60 . Now they keep sending me the statement of $60 despite the fact thst they know!!! They are the ones that cant find any available appointments for their clients. Taking my business out of this place and fighting the $60 because if they were any respectful place they would have waived it instead of begging for a $60. Stay away. Also they do want to find all reasons to drain the hell out of your insurance and more !

We are so fortunate to have found Dr. Kint 30 years ago. He is so skilled, kind, professional, and…read moreamazingly good at what he does. And his office staff is caring, long-term, and attentive. It has been a blessing having a lifelong, trustworthy dentist to care for us every six months (with the occasional in-between emergency). A+++ person, doctor, staff, facilities, technology, and so much more. We lucked out!!!

Dr. Kint is awesome. Dr. Kint is very thorough and explains everything he's about to do and why…read morehe's doing it. He's also very good about making you feel comfortable. I've not gone to a dentist in forever because it's either they're over priced or just awful as dentists. Every dentist that I've been to will always hand me an estimate on how much work I need to get done and how much it's going to cost. Like, why? One dentist told me I needed deep cleaning and refused to do anything to my teeth until I agreed to pay for a deep cleaning. Dr. Kint said I did not need deep cleaning and proceeded to give me a normal cleaning. Sure, some work will be expensive and it's to be expected but why do other dentists hand you a bill before work is even done? 10 out of 10 with Dr. Kint. His assistants and front desk are also wonderful people. Look no further if you need a good dentist.