I have been impressed with Luke's professionalism - he called me back quickly, was unable to come…read moreright away but I was fine with that- he was able to fix my garage door spring no problem - I asked him to come back a few days later to readjust the door due to the new springs and he stopped by without any hesitation- always friendly, polite and efficient ! From my experience I highly recommend Ashbeck Garage Doors!

We had an appointment with Luke to replace the torsion spring unit above the garage door. We chose…read moreAshbeck door because of all the great reviews. They are certainly well deserved, the service was outstanding, he went above and beyond to make sure the garage door worked like new. Highly recommend, customer service like this are rare anymore.

I've used this company since January 2019 when I had them install a new door spring to replace the…read moreone that failed after 15 years. Yesterday I had them install a new one again to replace the one that failed after only 5 years. Today I went to their store to discuss why the new one had failed so early and perhaps get a partial refund. The woman said that lasting only 5 years is common even though the industry standard is 7 to 10 years. I told her that the one replaced yesterday was an inch too short according to the Tech yesterday and that put it under excess stress. She agreed to refund $100 but said she was going to deduct it from the Tech's pay because apparently he shouldn't have admitted that the broken spring was installed too short. That made me angry and I refused the money. I will not use them for any work in the future and don't recommend them to anyone.

This company showed up knowing their job. Did their work professionally and corrected someone…read moreelse's poor workmanship. They were efficient and knowledgeable. We highly recommend this company and its staff as they helped us greatly.

Super fast service when my garage door turned diagonally. Got to my house on time, friendly…read moreknowledgeable service, and had my garage door working better than new. I highly recommend their routine service rather than my need for emergency service but the rates were reasonable. My garage door now operates quietly and smoothly so it will last for years to come. Thank you!

Horrible company, I do NOT advise going through Tom's company. I contacted his company because he…read morewas an Amarr door distributor in my area, which is the door I was looking for based on the shop I was building and what was recommended to me by the shop kit people to get a local distributor to put in Amarr doors instead of what came with the kits. He asked me what I was quoted from the shop kit company and I told him the price, but he wanted much more detail and had me contact the company to find the make and model of the door and the openers I was quoted. I was happy to do so. He laughed at their door choice saying it was a Janice door and made fun of it, saying how terrible they were. Then said he would give me a quote for a door by end of day or possibly tomorrow. That turned into many days, then over the weekend, then the following week, then even longer. Finally after I contacted his company to get the quote again, a quote was given of a sentence or two of more than 2 times what was quoted before. I wanted to see what this super expensive option was and asked for the same he asked for: make and model of both. He would not share that, then raised his voice and talked down to me and accused me of shopping around the quote and refusal to give me the details because I would quote it somewhere else with that information. Telling me LIES about how many quotes I already got and how he had another company call him about my project and needing his help to fulfill the order. I never contacted another company besides the shop kit company in Texas I was getting the steel building from that he told me to get all the details from and then sliced them up to make them seem horrible so he could swoop in and make the sale by overcharging, LIES on top of LIES, and yelling at the customer. He actually told me he didn't want me wasting his time because how much time he took looking into this. While not sharing a brocere, a Pic, a video, a link, a website to see it, a name brand, an actual quote to take to the bank so I could ask for more than twice the approved amount for shop doors in my loan. Just an email with a sentence or two saying give his company over $20k for shop doors and says that banks give the loans all the time with no details. Customers need to see what doors are going in and gain some confidence in the experience. I highly advise NOT to deal with the highest priced, horrible experience of Richardson's Garage Doors. I hope Amarr drops them as a distributor. Incredibly frustrating experience. ​I had to hang up on Tom while he was yelling at me telling me I had to buy his $20k doors and not get any other quotes for MY SHOP! Please review the MANY honest reviews that share how terrible they are.

Called about a program was no help at all and was very rude, had to call 3 times for a reply,…read morewouldn't recommend.

Maybe I caught the guy there on a bad day... but I had a key that was already cut, and I had…read moreswapped housings to a new one because the old one was old and wanted a new, better looking case with the remote buttons for a Toyota FJ Cruiser. I needed to get a new transponder chip for the key so it would start the vehicle since the one from the swapped housing was either lost or damaged when I disassembled the old housing. I had that key made a couple years and it worked perfectly but unfortunately (my fault) the chip was not working after disassembly. He had other customers and said it would be a wait, that he didn't know if he could do it from the valet key, it could take 15 to 45 minutes and then he stated he didn't even know if it would work. I explained the previous place had done it in about 10 minutes, and he said "maybe you should go back there." The shop which I had it done at was in Florida, so I said that was a bit far. ‍ I was courteous in my attitude, but he basically sounded like he didn't have the time or wanted to even mess with it. I would have gladly waited and paid the fee but the experience left me with a bad taste. Especially since it was only the chip, the key was already cut and the remote buttons already programmed. If he doesn't want my money or business, I'll just go somewhere else.

Arturo is the best! We had a unique decking/fencing replacement project that was passed on by a…read morenumber of contractors/fencing companies. ("too small," "too complex," "outside our scope") Arturo saw it, planned it out, and completed it all within a few days. He used much of the original materials, which saved on cost and returned the area to what it was, seamlessly integrated back into the original structure. The price was more than fair and his professionalism is unmatched.

Extremely pleased with Arturo's work and professionalism. He installed an over the range microwave…read morefor us. Our original microwave was installed with top screws only which caused a potential safety concern. Without a stud, Arturo was able to build a support shelf and install it properly. He was masked at all times and cleaned as he went. We can't wait to work with him again! Certainly takes the stress off to know it's done right.

I can see why Kraft Floors & Interiors has all 5 Star reviews!…read more Out of the gate, communication with Kraft Floors was clear and professional. The owner, Yuriy, patiently answered all of my beginner-level questions, introduced great product options, and laid out the plan of action. Not only that, he did it with great positive energy, making a stressful situation actually navigable and even enjoyable! Will definitely look to them again for future projects & recommend without hesitation!

In the past 25 years I've dealt with many contractors for various remodels/upgrades for my home. By…read morefar, my experience with Kraft Floors was #1 on my list. We chose Kraft Floors in Kennewick to replace most of the flooring in our home, redo our stairs, and remodel 3 bathrooms. Everything turned out perfect! Beyond that, when remodeling a 35 year old home you WILL discover issues out of scope. They were extremely fair in dealing with our 4 discoveries. Bottom line, beautiful job on the flooring and stunning job on the bathrooms! Without reservation, I recommend Kraft Floors.

Called Silverbow for a quote on a roof replacement, they scheduled Rick to come give an estimate,…read morehe never called or showed up for the appointment. I hired one of the bidders that gave me a quote.

Silverbow replaced our roof some 11 years ago. They did an excellent job, including yard cleanup…read more After ~11 years of Tri-Cities (Pasco) winds, the roof is still in excellent shape--no lifted or missing shingles. I would recommend this company in a heartbeat. I might add that their cost was quite competitive.

Prompt, kind, knowledgeable... and he fixed the door. Wouldn't hesitate to call him again (but…read morehopefully I won't need to).

wonderful experience. Rick was on time, fixed my door issue quickly, I would gladly recommend Rick…read moreand his company.