I can't be more disappointed in the lack of care from Hebron Center Dentistry. Dr Javed created a…read moreserious issue with my crown, ignored my concerns about infection, and left me in excruciating pain. I met privately with Dr Nicholes to discuss my experience, and she disappointed me further. I am writing my full experience for complete disclosure. Dr Javed recommended that I replace an old crown that was having no issues. She prepared the tooth, put on a temporary, and scheduled the permanent for a month later. Do the research, this exceeds the recommended time for a temporary. Pain set in a week before my appointment. (Everything I have read states that the crown may have been ill fitted, or damaged) I let the office know the morning before my appointment, that the pain was excruciating. The receptionist said that the Dr. would get back to me. Since I didn't hear from her, I went to my appointment the next day, confident that the permanent crown would solve the problem. After a cursory look, she said that she would need to refer me to have a root canal. This was a Friday afternoon, so I'm concerned about the continuing pain over the weekend. She suggested that she could take off the temporary, and secure the prepared crown with temporary cement and that might mitigate the pain a little. She needed her assistant to remove the crown, as the Dr. was unsuccessful at doing it herself. The odor that permeated the room as the temporary was removed was pungent. I questioned Dr Javed about the smell and mentioned my concern about bacteria. Her response was that it was just the normal smell of temporary cement. I have been researching this issue and absolutely everything points to bacteria and infection. I left the office literally weeping in pain at 2:30 that day. At 3:43 I called the office to question whether I should be put on an antibiotic. Office was closed, but the machine said to push 2 for an emergency, which I did. At 6 pm the crown popped off, so I called again, pushed 2 and waited. Every 2 hours overnight, I piggy-backed ibuprofen and Tylenol, which only dulled my pain. Dr. Nichole's (the owner) later commented that tooth pain is "special". And yet, no return phone call. Saturday morning I started searching for emergency dental care, which I received at Columbia dental. First, the root canal, followed by 14 days on antibiotics to treat the stubborn infection that had been described as "normal cement odor" In total, I suffered 6 days of excruciating pain, followed by 14 days of persistent ache and swelling. I would not be writing this review had I not met with the owner, Dr Nicholes, yesterday. She doubled down on the cement odor which dumbfounded me-there was, in fact, a raging infection that was ignored, treatment was delayed , and pain escalated. She informed me that they do not have emergency care outside of office hours. At the time, it was stated on their website and confirmed when I called on the phone and told to press "2" for emergencies. Her comment was that she was out of the country. When Dr Bussiere opened this office years ago, I recommended all my friends and family. He was so knowledgeable, open, and even administered Novocain without pain. The office called me after procedures to make sure I was feeling ok. It with a heavy heart that I must revoke that recommendation. Hebron center just doesn't care the way it used to.

I have been to Hebron Center Dentistry twice. My initial appointment and cleaning was nice, I was…read moretold I needed a crown. My second appointment was the preparation for the crown end of November. That afternoon a three month ordeal of daily pain, three infections and courses of antibiotics, several visits where I was referred to two additional dentists (one to attempt a root canal, and the second to finally pull my tooth last month). During this entire time Dr. Nicholes showed no empathy whatsoever, just handed me referrals, pretty much pushing the problems onto someone else. My recent email to the office was unanswered. So yeah, I don't recommend this dentist to anyone.

After Three weeks of no one answering the phone and leaving messages that never got returned, I…read moredecided to go to the office in person to see if they were actually still in business. They are, not sure how when they don't answer the phone and don't return calls. Told the women at the front desk I needed to make an appointment for my husband to have a root canal and how we have been calling and calling with no response. She said oh her coworker and her had been talking about that the other day and was basically laughing about it. Then she asked if they were the only referral we were given and I said no but you're the closest . I made an appointment and having had time to think about I decided to cancel and called one of the other referrals. They answered immediately. They were polite and professional.

Dentophobia, it's real. I have had an irrational anxiety of dental procedures (more than a…read morecleaning) for most of my life. I can tell you that Dr. Bussiere and Aggie are the kindest, most accommodating team I have ever been to. They area professional and compassionate. I know I am in good hands. My hygienist is great too. If you need a dentist, I would highly recommend this dental practice.

I have amazing experience going to Norwich Family and cosmetic dentistry. They are caring,…read moreprofessional and friendly They're great with kids and overall five star ratings review all around. Always look forward going back to my next appointment.

I highly recommend this place. ALL of the staff are very considerate of people like me who have a…read morefear of going to the dentist. I literaly would have the dentist sweats and now I'm not. In the past month I have not had any pain with the procedures done. One of the procedures done was a root canal & there was no pain.

The dentists and staff at this office are absolutely fantastic. I have had more than one dental…read moreemergency and they fit me on the schedule the same day with utmost compassion and professionalism. They have been our family dentist fir more than 25 years....and can't say enough great things about them!

My husband and I both are patients of Marc Czarnowski and his office is a short drive from UCONN…read more Dr. Czarnowski is a very patient and experienced dentist. I have a dental phobia and I feel very comfortable at his office. His office staff is very friendly and helpful and even wrote me a long detailed letter explaining my dental plan to me very clearly and simply. I am so glad I was referred to Dr. Czarnowski's office for my dental treatment. His office also takes us quickly for our dental emergencies. I highly recommend Marc Czarnowski.

Dr. Hausman and staff are the best! They are professional, knowledgeable…read moreand caring. I feel like I'm having a visit with a friend! I am extremely happy with my dental care!

Always a positive experience! Dr H is a great dentist! I had to have my front tooth pulled and he…read morewas able to match so perfectly you could never tell! Chantal is a great hygienist always so pleasant and does a great job cleaning. Highly recommend this office very ethical and trustworthy and the entire staff is so pleasant a great team!!

The best !!! Never had a negative experience and have been getting all my dental work here for…read moreyears.

The receptionist was prompt in interacting when I came in and efficient…read more Almost no wait time to be taken to the back. The Dentist was very friendly and confident. Puts you at ease.

First hygienist I had (Victoria) was super sweet and made me feel comfortable as a first time…read morepatient. Sad she wasn't there anymore when I came in again. The hygienist I had after made me uncomfortable. Needed a filling and didn't give me a chance to see the xray and laughed it off with Dr Tim that I didn't want to see it, which was not the case since she did not ask me. Also them knowing in my chart that my partner is in the same field, I would want the opportunity to see the xray to get a second opinion from a specialist. Just something that I wish they were more supportive in or I would've stayed with them for future visits

Everything went off without a hitch, thanks to the team of dental hygienists and Dr. Tim. I…read moreactually got there ten minutes late, and with a baby who had skipped her afternoon nap. A few employees held her while I got X-rays! Then someone else held her while Dr. Tim checked me. My hygienist (I think her name was Rachel?) didn't mind me breastfeeding while she gave me my cleaning. I appreciate it so much! Furthermore, they were thorough, professional, and focused. Got good advice on dental care and a walkthrough of my X-rays. They validate for parking so don't pay for it! Just park and go upstairs with your license plate in hand.

I go to Storrs Family Dentists - I've been twice. As a UConn employee it was great to find a…read moredentist so close to campus. Their office is conveniently located close to campus. I've been beyond fortunate in that I have no major dental issues, so I can't speak to procedures or how they handle those things. BUT I can say that their staff is very friendly and teeth cleaning goes quickly while the hygienists make polite conversation while they're cleaning. I've never felt like they've done anything - tests or otherwise - that were unnecessary. I also appreciate that they give feedback and remember things about you when you come back. I would recommend them to anyone who is looking for a dentist in the area.

Simply the best. Quite, calming woods. Two great dentists and other staff…read more Fairly easy to get appt Get cleaning , fillings, e.g. in.a good atmoshere. Updated equipment for crowns, fillings, e.g. Most Uconn.staff are patients. Been going there since 1977! Close to uconn

I have changed my dentist to Dr. Buonanno. He is the best…read moredentist I have ever gone too. His expertise was evident from the first visit. The technology that he has invested in help him to produce work that exceeded my expectations. I am 75 years old and his kindness is greatly appreciated. His staff gives you the service that you always expect but hardly ever receive. If you want a new experience in the latest dentistry give he and his staff a try. I can assure you, you will not be disappointed. Patty Strazzulla, Town of Berlin Resident

From the owner: *C. Scott Buonanno DMD*Derrol Rudnick DMD*General and Cosmetic Dentistry *You Can Have the Smile…read moreYou've Always Wanted *New Parents Welcome *Emergencies Seen Promptly*Most Insurance Accepted