1. Donald J. Clutter, MD, FACS

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Donald J. Clutter, MD, FACS

3.8 (9 reviews)
Open • 8:00 am - 12:00 pm

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James Yee, MD - Don't come here , at least wait for 2 hours !

James Yee, MD

2.0(18 reviews)
0.6 km

Really disappointed with the care and communication from this office. I had a septoplasty and…read moreturbinate surgery about 3 years ago to correct my deviated septum and improve my breathing. Since then my breathing has progressively gotten worse and I honestly feel like I could breathe better before surgery. I was also told my nose would not look different afterward but the shape has changed and now appears sunken in. For the past 4 months I've been trying to get follow up care (took two months for my insurance referral) . I've been told my CT looks normal and that it could be allergies but I've tried ALL the medications and nasal sprays they prescribed with no improvement. I've even been told the inside of my nose looks extremely wide/open yet I still cannot breathe properly. The worst part has been trying to reach this office. I work 8-5 M-F and have called repeatedly on lunch breaks, called from work, and left multiple messages with zero follow up just to get hung up on today at 4pm. I'm already a patient! I live 40 minutes away and should not have to physically show up just to get someone to respond. After 4 months of this I've had enough. I'm contacting my insurance to file a complaint and ask for assistance getting the follow up care I need. I simply want someone to take my concerns seriously and figure out why my breathing has gotten worse and why my nose has visibly changed.

MY husband had a referral to Dr Yee. He called days in a row to set up an appointment. all he got…read morewas a voice mail saying leave a message. His office never called him back. The 4th day I called only to find out on a voice he would be out of the office until the following Wednesday. Very poor service. I would never go to a doctor that's so irresponsible.

The Allergy Center - Front office

The Allergy Center

1.5(2 reviews)
0.3 km

Because of the billing now my experience is uncomfortable with the staff whom I had a great report…read moreand embarrassing and I'm not to blame other than I should of asked more questions about the billing. When I explained to the staff what transpired it did not seem like they wanted to here about it. Nor want to deal or have experience with the the billing. Lesson learned. I been coming here for 18 months. It's difficult to get a specialist these days. I did this because to get cryotherapy I needed to to do allergy shots first. The Staff is great but the billing staff Sue Biggs. Always if you go to ENT that does the billing they DONT offer the billing through the portal. I found out where my mail was sent it was sent to the wrong building. And did not ever get asked the whole time I been coming for a co-pays for my services. Neither has other clients been asked. No one ever is asked at this office. Sue Biggs medical billing specialist who isn't present at this office. It was explained to me she works off site. She called me once and threatened me with collections. Rather than being professional and ask questions she uses an accusational strong arm style tactics to get aging accounts paid on her accounts. They need a serious overhaul on their billing. They refused to give me access to my care my allergy shots until I could make payment arrangements which I could on the following Friday when I got paid. So now today I got my payment plan however I have to check in with the front each and every time rather than scan it because Sue Biggs denied me access without notice. She isn't educated on the rights and rules and regulations of denial of patients access to care. Just printing bills and billing. If they can put what you owe on the scan then they can surely put your copay on the scan so you don't have runaway copays mine is $1385.00 total or email is more effective than snail mail. Because of the out dated billing they use it has potential jeopardize my health. And you can't simply take your vials to a other allergist either. They are temperature control and most instances the allergist will want new vials due to integrity ect.So I will deal with this until they expire and find another office that's with the times with billing and ask for detailed copay and billing from now on.

DO NOT GO HERE! They have more than quadrupled the prices of their shots this year and the…read morephysicians are very sketchy about telling you the truth about the costs and options. I would recommend going anywhere else so you don't waste a year and hundreds of dollars.

Donald J. Clutter, MD, FACS - earnosethroat - Updated October 2026

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