Every thing, the staff greed you with smile, you have a question they give you a answer there communication skills are above what I have see in the past. And for Doctor Don T Bui. There are no words to describe him because he has everything you need from a Doctor, his personality, his knowledge, his communication with the patient are excellent. He give me faith on Doctors again. My personal experience with two doctors in the past make me dislike not believe on Doctors. He changed al that for me. He is a excellent Doctor, I recommend him to anyone that had bad experiences with other Doctors he will help you and bring faith to your mind again. read more

I was admitted to the Hospital at the end of Aug with a blood infection and a 9x13 kidney stone. Dr. Bui was assigned to me. I actually only saw him briefly while admitted. It was after I was released that this office put a sour taste in my mouth. I called the office to schedule a follow up appointment to schedule surgery for stone removal surgery as well as removal of my nephrostomy bag. I was specifically in contact with Joselin G. She never returned my phone calls. I ended up back in the emergency room and it wasn't until then did I actually receive a call back. I was scheduled an appointment with another urologist, Leah Nakamura. At my appointment, once the Urologist realized I was a cash patient, she treated me as if I was completely wasting her time. She spoke to me as if I was a total idiot for even considering surgery with her. Not even knowing my financial situation or what I was capable of paying out of pocket. Move forward a couple days, I was contacted by Bernice with a surgery date of October 28th. I also requested an estimated cost and was told I would receive it. I never did. But assumed my surgery date was still in place. Today (Oct 8th) I reached out to their office again and spoke to Joselin G. To cancel my Oct 28th appointment because I was able to obtain insurance that they did not accept. I was told that I did not even have an appointment!! Even though it was in the chat portal. I have now had this stone and nephrostomy bag for over a month and have been in the ER twice! The level of incompetence from this office has caused me so much stress and anxiety. I would never refer this office to anyone unless they want to be treated like sh*t. read more

Dr Bui, to the point, easy conversation,, get a plan quickly. Front desk is improved TIP use their message number for quick response read more

I'm on my second round with Dr. Bui- first was prostate cancer and now kidney stones. Great guy and very competent doctor. He's smart and personable and I trust him to do right by me. read more

Professional and caring staff and doctor. I visit once a year and it's always exemplary service.

extremely knowledgeable doctor who cares for his patients. The staff is courteous and the service performed in a timely manner. I did not have to wait Particularly impressed that this doctor not only preaches good health but himself EXERCISES and finds the time to keep himself in shape I highly recommend Dr. Bui Don. You will not regret choosing him as your urologist read more

Dr. Bui is excellent. Very knowledgeable, easy to converse with and very efficient. I am very happy with Dr. Bui as my urologist. read more

I was referred to Dr. Bui from my PCP. My experience with him has been great !!! He's very knowledgeable and easy to talk to. He communicates so you understand him in layman's terms. I would highly recommend him. I've utilized texts and the Klara app to communicate with the office staff. They're very good about responding timely to my questions. I would definitely recommend Dr. Bui. read more

This is my first time to see Dr Bui, he understands my health issues then will follow up in next two months. I am impressed of his staff, facility and respect to the elderly. It is too early to say anything, will see! Thanks, read more

Dr. Don Bui is amazing and very nice. He is really take good care of patients, always answer question with the details , the staffs are friendly and very helpful. read more

Dr Bui is excellent. He's very thorough, kind and patient. He explains everything and makes you feel comfortable. I'm very happy my PCP recommended Dr Bui. I will definitely continue to see him. read more

Dr. BUI is professional, an outstanding Urologist with excellent medical knowledge, proper bedside manner, skillful and excellent surgical dexterity. Highly recommended. read more

I feel so fortunate that my primary care physician recommended Dr. Bui to me. He is truly one of the most personable and caring medical professionals I have ever known. From the very beginning, Dr. Bui has taken the time to explain everything I need to know -- clearly, patiently, and with genuine compassion, even in difficult circumstances. His professionalism is matched by his kindness, and it's evident that he genuinely cares about his patients' well-being. Thanks to his skill and dedication, the actions she has taken to assist me have been very successful, and I couldn't be more grateful. Dr. Bui's staff is also excellent -- consistently professional, warm, and efficient, which makes every visit a positive experience. I wholeheartedly recommend Dr. Bui and his team to anyone seeking exceptional care from a doctor who truly listens and cares. read more

Dr Bui is the best..... very professional who takes the time to get to know you....never rushed..... interested in you and your personal interests . HIGHLY recommended read more

I just received a call from this office that they need to cancel my mom's appt with Dr. Bui. They said their office doesn't take my mom's insurance. Guess when I first called them to make the appt? 30 days ago on April 1! It took them 30 days to verify / realize that they don't actually take our insurance. My mom and I could have spent these past 30 days finding another provider. If you're calling them make a first appt, please be diligent in confirming that they take your insurance, otherwise they won't verify until the very day before your appt date. read more

I'm quite pleased with the office of Dr. Bui and his associates. When I walked through the door, the staff greeted me and my daughter with friendly smiles and welcome. This was my first time meeting Dr. Bui and his team, because he was called in to my surgery on an emergency when my colorectal surgeon found a problem at the ureter. Dr. Bui greeted us with professionalism, a handshake and looked me in the eyes when speaking to me. I felt relieved when he went through the procedure that had to be performed, why and how we were going to proceed to obtain the best outcome for my future. All of my questions were answered, a plan was agreed upon and hard truths were discussed in the best case scenario as well as worst case scenario. I am confident that the emergency I had while in surgery was handled with skill and care by Dr. Bui. read more

Everyone of the provider's staff gave me respect being a patient and the quality of care are well appreciated. To me job well done thank you everyone. read more

Dr. Bui is knowledgeable, compassionate, and took the time to explain my urinary retention post-hernia repair. I felt that I was in excellent hands and that my concerns were genuinely heard. I'm grateful for the care I received and would recommend him without hesitation. read more

Initial visit for urologist in a new area. Overall outside of building appeared to be professional. Entered inside and receptionist and staff were helpful caring and responded quickly. Greeted by nurse right away as I entered office. Dr was specific and quick to diagnose and perform so exams and finished with positive and assuring prognosis. Thank you read more

Dr. Bui and his medical team are very skilled through their experience, quick and thorough and at the same time conscientious and realize it is a difficult and serious time for the patient. The people at the reception desk, the appointment schedulers are very helpful getting patient checked in, in to see the doctor and helpful to schedule next appointment with Dr bui or to another office or facility or Dr for the next prescribed treatment. read more

I visited the Huntington beach location and saw Doctor Bui. He asked me for a little history of what I was experiencing. He was easy to talk to. The office staff and assistants were friendly and courteous. I highly recommend OC Urology. read more

Dr. Bui is highly knowledgeable and skilled. Very impressive person. Quite affable and he expresses a genuine interest in his patients' welfare. read more

I am 35 years old, scheduled myself for a Vasectomy, and the Nurses and Doctors were amazing, kind, caring, and patient. Dr. Don Bui was AMAZING. He gave me the gas, found out I had a 3rd loop, took the time to make sure I was straight and the job was done carefully. He allowed my wife to be present, which gave me extra support. Best vasectomy doctor ever. Best in the west. read more

Very professional and friendly. The doctor proposed different ways to the problem and let you choose the one you are comfortable with.

This review is about 2 years overdue, but Dr Bui is honestly the best, most empathetic, caring and competent doctor I have ever encountered. I met him in the hospital at Hoag after an emergency complication (which had nothing to do with him, just to be clear) and he was assigned to handle a damaged ureter. A lot of doctors come and go during extended hospital stays, and most honestly don't even really see you as anything but a number, but Dr Bui is different. He never let me fall through the cracks. He came to see me every day in the hospital while I was there, sometimes coming after a long day of seeing patients at his regular practice (offsite) at like 7pm at night. On the days he couldn't see me, he called me on the hospital phone to check on me, and every weekend that he wasn't on call, he sent a member of his team to check on me. They would introduce themself and say "hi I'm here because Dr Bui wanted me to make sure to look after you". In a post-sepsis world, this was everything. He also explained to me, very clearly what was going on and what his treatment plan was to help me in a way that made me feel like I was going to be ok. I was a high risk and kept getting re-infected. Dr Bui gave me his cell number to text him in case of emergency and the one time I had to use it, he acted quickly. He told me I needed to go to the hospital immediately (which I fought him on as it was my 4th hospitalization for the same incident). He said "you need to go now and I'm going to know if you don't because I'm going to have someone from my team meet you there". True to his word, I walked into the emergency room and they took me back immediately (he had called and told them I was coming). Within 10 mins I had an IV in my arm, blood cultures taken, and a nice doctor walked into my treatment room and introduced herself as Dr Bui's colleague, and immediately admitted me. This is genuinely the kindest, most thorough, compassionate doctor I have ever encountered and I can't recommend him enough. Thank you, Dr Bui, for saving my life. I honestly would not be here today without you. Sending you all the best. read more

Wanted to write a review on behalf of my dad- he had seen a previous urologist which ended up in multiple hospitalizations and lack of adequate care. A family member helped us look into urologists, and we ended up going with Dr. Bui. Dr. Bui was knowledgeable and kind. He put my dad on a plan to avoid further hospitalizations which was a success up til my dad's surgery date. We are super thankful and highly recommend him! read more

Care Quality Dr Bui is just an amazing Urologist caring and amazingly friendly The best thank you Dr Bui read more

Empathetic, exceptional bedside manner, builds trust with patients and well expertised.

Everything is perfect. Dr Bui is very nice accommodating Doctor. My husband trusted him well.

Dr Bui has been taking care of me for sometime. His bedside manner, his extraordinary. The comfort level you get from him and the care are excellent. Highly recommend if you need a urologist. read more

Excellent- on time for appointment. East to talk to, put me at ease. Office staff very professional. Office set up was clean and bright.

Dr. Bui was very helpful in explaining my experience with kidney stones and current status and recommendations.

My husband was seen quickly! The nurse did her tests very efficiently and was respectful to him. Dr Bui explained everything so we non-medical people could understand. Excellent caring doctor! read more

I have been seeing Dr. Bui for about 5 years now. He is a very thorough and caring doctor who treats you with care and compassion. Spends a reasonable amount of time with you and answers all your questions. I would definitely recommend him for any urology issues you might have. read more

Great Job everyone was nice and on time Dr Bui listened and didn't require any unnecessary tests

Office experience was great as always.. My upcoming procedure was not explained well enough. I am feeling very anxious about it now. I see dr Bui on Jan 13th to further discuss the stent. read more

Dr. Bui and his team are all caring and efficient. He came down to the hospital after hours and operated on my disabled son with Cerebral Palsy and relieved his pain right away. It was simply above and beyond what you can expect from many specialized surgeons these days. I then became a patient because I hadn't ever taken the time to check myself out in this area and he found some things in early stage and has me on track to remedy the situation. Were grateful we ended up with Dr Bui; a really good man as well., read more

the phone system is useless unintelligable call backs, 10 minutes waits on hold. office staff is blase.

Great service and attention to patient needs. Dr. Bui is very friendly and gave me great advice for my medical situation.

3/25/24 Edit I just received the attached letter from Dr. Bui. not only did he not care to investigate the issue i outlined below, he had the audacity to send me a letter stating "I am withdrawing from your future medical care". This is of course both 1) hysterical bc i cancelled all future appts with his practice over a week ago, and 2) sad that Dr Bui cares so little about his patients that we would elect to send this letter rather that fix a major problem that his practice created. truly pathetic, Dr Bui. Original Review Can't be bothered with Emergencies Orange County Urology Associates doesn't answer phone calls, they only respond to texts and (if you're lucky) return VMs, so when I had a urgent health concern, possibly related to a medication prescribed by the Huntington Beach office i was in trouble. I sent an urgent text explaining my situation in detail and that i needed a response from my Urologist stat. Two hours later I received a msg from a receptionist saying my msg was received and that the triage nurse would contact me. A little slow but ok. The NEXT DAY late morning I still hadn't heard from anyone so I texted back reminding them of my urgent health concern. Three hours and no response later (24 hrs from my initial contact) I called my Primary and got a same day appt. At least some Dr offices take these things seriously. I texted one last time to tell them not to bother and that I wouldn't be back. Guess what.. they didn't bother. A bit more. They schedule unneeded appts and charge you (before you even have your appt) what they guess your financial responsibility will be rather than confirming and billing you like literally every other Dr's office O have ever been to. And it turns out they overcharge so i had to call for a refund. Their poor billing manager said this happens all the time and it's such a hassle. Clearly they do this on purpose hoping their patients won't bother calling for the refund. What a horrible practice. OCUA, you're supposed to be in the business of caring for people. People with serious medical needs. Shame on you. read more

Don T Bui, MD - Letter from Dr. Bui termination our medical relationship. - Urologists Near Me - Huntington Beach, California