Apparently Dr. Jennifer Liu cannot accept the fact that she has some very unsatisfied patients. I…read moreleft a one star review based on my experience with her. These reviews are supposed to be somewhat anonymous but they do give your first name and last initial. Dr. Liu was so annoyed she went back through her files to determine who I was and sent me a a full page rebuttal letter via US Postal Service to my home address. She has reconfirmed my one star assessment due to this incredibly insulting and unprofessional personal attack on me.

Just didn't seem a good fit for me. She is not open to patients concerns or other ideas. The office…read morestaff is very rude.

Requires a primary care referral even though you have PPO insurance. Seems like a unneeded…read moreinefficient policy

Evans Tran is very thorough. I appreciate her thoughts and advice . She communicates very well and…read morenever makes me feel like i am being rushed ..

Dr. Liu DOES HARM. All she wants to do is stick you with a catheter. It is clear she gets giddy for…read morenew medical tools and a chance to use them on you, and your copay! Her cheerful attitude is a PHONY FRONT FOR FUNDS, she has no actual respect for people or dedication to improving their health and care. She offered to "relieve my bladder" at the first visit, when there was no medical need to do so. BE CAREFUL, DO NOT GO HERE. Her office staff then lied to me on the phone, and mis led me to come back to the office when nothing was wrong, only to make money. Dr. Liu clearly stated she "only looked at my test results 15 min prior to the visit", and I needed to come in bec "if I had cancer" that news, she would not want to give over the phone. IDK about you, but if that were the case or my results did show something serious, I wouldn't want a doctor that just pulled a treatment plan out of thin air, as I was in the waiting room... Not only did I call and email Ascent Urology prior to returning to confirm the cost of the visit, I was then told "my portion" would be $150, insurance would be billed, and that it was "indeed necessary" to take off work. But also the staff LIED and made NO EFFORT to ensure the visit was needed, as Dr. Liu confirmed with saying she did not even try to review my results prior to arrival. At my first visit, the incompetent office staff billed me and insurance incorrectly, costing over $800. After waiting nearly an hour (for the confirmed "necessary" follow up appointment") They refused to bill my insurance as directed or see me, wasting everyone's time. However, while waiting, I watched as 3 other patients went directly to a consultation room. Yet her staff made no accommodations for me (both before the visit or during the scheduled time), REFUSING TO LET ME ENTER TO USE THE RESTROOM, at a Urologist, this behavior and lack of commitment to patients needs is down right HARMFUL. Indolent Dr. Liu ended up just printing out my ultrasound results (which we both had access to online for several weeks prior to returning) and canceled the appointment after I spent hours preparing and waiting. FIND A DOCTOR THAT WANTS TO HELP YOU, not just stick you with needles because she thinks it's fun.

Found Dr on yelp read the reviews made a doctor's appointment when I called I asked if I needed to…read morego get blood work first to try to save some time and visits receptionist said she doesn't do that so I was thinking it was a dry run when I went in for my visit . I was going to the doctor because I had blood work done and my PSA numbers were high. I was wrong she went right to work felt comfortable she put me on medicine I'm 54 years old pee like a 30-year-old now and it's only been a week into it. I don't have insurance and I pay cash in the visit was fairly reasonable and she hooked me up on medications getting it over to Costco save me $100 in medicine

Dr. Marc Abboud and his office staff are amazing! They…read morescheduled my appointments for surgery and made sure I had all the information I needed. Dr. Abboud is very thorough when explaining what was going to happen during surgery. He has a wonderful bedside manner. He listened to my concerns patiently, and answered all my questions. While I was in hospital, he came in to make sure I had everything I needed. If I could give Dr. Abboud 10 stars, I would.

I was originally not going to write a review for this place but I was encouraged to do so to…read moreprevent other men in my situation to not even bother. If you are a middle aged man in the fitness industry looking for testosterone therapy, increased libido, higher energy, and muscle building and retention... I can tell you that this is NOT the place for you. Seek out a sports therapist. Flashback to 2019...I came here for a vasectomy. Dr. Norris was my doctor. He was rude, aggressive, loud, obnoxious, and arrogant. He lacked any type of bed side manner and empathy. Not to mention, I thought he was as old as dirt back then. It made an uncomfortable situation even more uncomfortable. Fast forward to 2024. I have been in the fitness industry for over 10 years. I am not a body builder but I am a regular gym go-er. 5 days a week. I am healthy and eat healthy. I had a feeling my test was low due to low energy levels, but didn't really know so I took it upon myself to get a full metabolic panel of bloodwork done just to see if I was experiencing any other issues. Sure enough... my primary says... you look great... no flags... except testosterone which was extremely low. So I know I can talk to 'gym' guys and get whatever I needed, but decided to go back to the urologist and get a professional doctors opinion. To my horror, Dr. Norris walks in. I did not know he would be my doctor but sure enough... he's still there and still practicing. I figure he has got to be pushing 80 by now. I was mortified. I wanted to leave immediately but decided to hear him out. He basically took my bloodwork papers and ignored them. He put them up on the table and might as well have just thrown them in the trash. He did not listen to a word I said. He spoke over me (loudly) to a point where I felt everyone in the next room (which was reception and lobby) could hear what this man was saying. It was extremely uncomfortable and embarrassing. I tried and tried to explain my situation, where I am at, and all the avenues I have taken. He interrupted and spoke over me EVERY time. This is where it gets even more strange. As he tosses my bloodwork aside, starts telling me that he has learned all this in the 50's. I thought to myself... surely modern medicine has evolved since when you started practicing medicine in the prehistoric age? Especially in the sports and fitness industry. There have been HUGE strides. He didn't appreciate anything I was saying, and no I am not a doctor or a urologist, but what I do know... is my own body. Well, he didn't like what I had to say (what took me a long time to WANT to say to anyone for that matter) or my opinions, and reverts to speaking to me like I am a child. He starts to explain to me how a car works (LOUDLY). A car cant go without gas. A car can't go if it has gas but the carb isn't working. They all need to balance. Thank you. I am a 43 year old man. I am not 7 years old. I know how a car works. I waited 2 months to get this appointment with this man and it was a waste of time, money, and emotion. At that point... I really didn't care if he knows what he is talking about or not. This is not the doctor you want taking care of you or your loved ones. I just shut down and listened to him ramble. When finished we were to schedule a new upcoming appointment and he walked away. I told the receptionist. Actually... don't even bother. I will go somewhere else. The receptionist had this look on her face... that she didn't blame me and understood. She was right outside the room I was in. I could only assume she could hear everything from him speaking loudly to him trying to talk to me like a child. I have never had any unpleasantries with the support or admin staff. They were always cordial and helpful if possible. If you have an issue with the support staff, I would have to say... it probably starts at the top. And if you worked for a doctor like Dr. Norris, then maybe you would be in a bad mood all the time too. If you want proof of my testament... just read the other reviews. Dr. Norris is a MEAN, OLDDDDDDDD man who needs to retire. I will NEVER return here and would advise anyone to not even bother. What a horrible experience.

Ocean Plastic Surgery Center, Los Alamitos, CA…read more HIFU is the best option for most prostate cancer patients. It is less invasive & time consuming than other options. Dr. Pugach is the expert in this field. He listens to his patients' concerns & responds to questions thoroughly. His calm demeanor will put even the most concerned patient at ease. Dr. Pugach will ensure a positive experience during a challenging time in his patients' lives. Dr. Rodriguez, Anesthesiologist, will ensure that you sleep well during the procedure & have as few side effects as possible. Another gem who helps patients through this experience. We did not have much contact with Dr. Aynechi, (Surgeon). What time we did spend with him, reinforced our already positive experience with the Surgery Center. There are 3 Shannons in the office & they all are absolutely fabulous! Katie, RN, will care for you before, during, & after the procedure. as if you are family. Her professionalism & empathy are exemplary! She explains everything with detail, answering any & all questions. She calms fears, she keeps family informed & updated during the procedure. She is the epitome of what a nurse should be: knowledgeable, professional yet endearing, patient, generous & kind! I hope to never have to spend time with her again but I am ever grateful for the care she gave my husband during such a stressful time in our journey together. With all my heart, I thank you Katie. May God bless this team & all those who are fortunate enough to experience their expertise when life throws you a curveball!

My husband just experienced HIFU treatment. It was a very scary thought for my husband having…read moreprostate cancer and the idea of the treatment in a very sensitive area was even more concerning. We have always trusted Dr Pugach through different issues as he is at the top of his field. However, enter a nice surprise.... Nurse Katie. She comes in the room to explain how it all works and it was like a ray of sunshine! So professional and good at explaining. Like any good teacher she could read her audience and we probably looked so confused at all the paraphanallia and meds that we were to handle but she explained with visual aids to make sure we got it. Even said we could call or face time her if we were at a loss. It put us so much at ease. Steve breezed thru the procedure - not hard at all and Katie did such a good job of explaining that we are doing well. The procedure was at the Ocean Plastic Surgery Center which also was a lovely place. Kudos to everyone!

There is something dreadfully wrong with Genesis Healthcare. Among the doctors and staff, I've…read moreexperienced bad communication, ethical violations, and a culture of avoidance. I had a terrible patient experience with Dr. Nowfar. He made a joke about my having cancer, giving me a panic attack during a cystoscopy. When I had to go to the ER for complications from the TURBT surgery he performed, they said "talk to your doctor"--and I tried. I called twice a day for an entire week to get in touch with him for medical advice. He said he would upload reports to the patient portal that he never did. But the worst part is that Dr. Nowfar lied about diagnostic information about my cancer, apparently to get me into his clinical trial. In the post-operative notes that HE himself wrote, he estimated my single tumor at 1 cm (see attached post-operative report). Yet, in a meeting to review the pathology report, he blatantly lied (see transcript attached--I record all medical meetings). He exaggerated the size of my tumor at 3 cm, which placed me into a higher risk category. Coincidentally, he was running a trial for intravesical therapy for NMIBC, which is funded by Johnson & Johnson (MoonRISE-1), and immediately tried to recruit me for it. Whether I got the new treatment or standard treatment, it would have been around two years of intravesical chemotherapy. Luckily, I thought this all smelled fishy, so I transferred care to a new, far smarter and more communicative urologist. After I finally saw the post-operative report, I realized that my tumor was just 1 cm (not 3 cm, as Nowfar lied), meaning my low-grade, non-muscle-invasive bladder cancer (NMIBC) was, in fact, low-risk, not intermediate-risk. I shouldn't have EVER been considered for the treatment path he recommended or eligible for MoonRISe-1. My current urologist is recommending that post-TURBT surgery, we monitor with regular cystoscopies. While my path to a cure isn't certain, this is certainly welcome news! Far better than the hassle and side effects of two years of unnecessary intravesical chemotherapy. What really burns my bacon is that nobody at Genesis Urology cares that I was mistreated, lied to, and intentionally misdiagnosed. Clinical Research Coordinator Imma Villamor has not returned my emails. In a phone call with Alicia Buenrostro of Unio Health Partners, she made it clear that this is a "personnel issue." It's just... all very ethical treatment, I guess? Everyone's passing the buck on this very fine colleague! For whatever it's worth, if you're going here for cancer treatment, there are better cancer treatment facilities in the area. My partner has been treated for over a year at City of Hope for a far more serious cancer (stage 4, high-grade peritoneal) and endured two major surgeries and a year of chemotherapy. It's been the most difficult time of her life but the customer experience at COH has been phenomenal. If you have any problems, there are people and teams you can call 24/7. Everyone is upbeat and a problem-solver--nothing like this place.

New Office Staff Welcoming Patients. Very Professional & Nice greeting the patient with a smile. Dr…read moreAgastein, Ernest is one of the best in Los Angeles, California . Keep up the good work staff.

Dr. Liu is kind, attentive, and very knowledgeable about the latest treatments. Staff is very…read morefriendly, too. Recommend highly.

First impressions leave a lot to be desired. Parking requires you to pay as you walk a distance to…read morethe building (which is rather run down). The waitroom is filled with grumpy old men that seems to be hard of hearing as they talk way to loud. The patients are greeted by a glass partion where you would expect a nurse. The sign in sheet basically says "Sign here and sit down". While waiting, you notice that you can hear everything behind the glass...Dont think we need to know the size of a guys prostate or the date of an upcoming biopsy. The doctor is friendly and knowledgeable but rather be chatting about things unrelated to your condition.

Do not come to this doctor, I had a catheter done and he literally shoved it in me with no…read moreexplanation, it hurt so bad. I then had to use the restroom he gave no advice as I was bleeding out. On top of that every question I had would go unanswered and if I wanted to explain something on my cell phone to show him, he would say "put that thing away, not needed here and it's useless technology. Honestly avoid this place, he talks about his credentials more than cares about you.

I have went to this doctor office more then once but today was the last time I will be going. When…read moreI arrived at my Appointment time of 10:15 I was not seen until 2hours later I mention to him that I had been waiting for 2hours he tells me not to complain, On top of this he told me my level for holding urine was 90 I ask what was causes this and he could not answer me. And yet wants to do a procedure on me please do not go to this doctor his level of care has gone down to the birds.

We had our first baby boy and he had a buried penis. Our OGBYN and Children's Hospital recommended…read morea professional specialist to perform the circumcision. Dr. Padra Nourparvar did a great job and was able to perform the circumcision with ease. Scheduling a date and time was smooth with Erik. The staff onsite were friendly and kind. The facility was clean. Procedure went smoothly. The staff prepped our son and had a shusher sound machine to play during the procedure. My husband and I were there to sooth our son during the process. After the procedure was completed we were able to take photos to send my son's recovery progress and ask questions if we had any through email. Thank you Dr. Padra Nourparvar and team!

I was there for first visit to do stem cells which I told him I did all the injection on my side…read moreneck and it doesn't work. I thought he would inject into the spine but he did it on my side of the neck and cause me pain on my neck during my injection. He keep me waiting in the room 3 hours while taking other patients. My pain got worst even after 4 days and continue to get worst. Second visit after 1 month wasted my time pushing for another stem cells for more money rather finding solution. Wasted my time didn't know how to answer when i had compress disc. His injection have made me worst! Don't believe everything he say. I got a second opinion from another doctor saying stem cells don't work on my condition. What a waste of money and time.