Had to replace RAV4 tail light. Fantastic service and best pricing. Done quickly while waiting…read more Very responsive, polite and easy to to work with.

Wrote a review on google 6 months ago, it mysteriously disappeared.. before that noticed another…read morecommenter write a negative review, theirs also "disappeared". Which makes me think this establishment can manipulate metrics to only show the positive reviews which is unscrupulous. Honestly, am amazed at all of their glowing reviews which places me as the exception.. Pls see pics of their work & zoom in. Back in 11/2024 my vehicle was parked in the parking lot by valet to which the very same valet driver while moving another customer's vehicle, hit mine in the process.. Due to the "raving reviews" I opted to take my vehicle here for body work.. Big mistake. Can't discredit their courtesy at first glance nor their congeniality.. However, when it came to picking up my vehicle & scanning it thoroughly this is where I uncovered deceit. First off, was never provided any updates or feedback leading up to me picking up my vehicle. Radio silence. I was the one reaching out inquiring about the status. If you as the reps of this establishment respond back to my post & lie & say you kept me posted throughout the duration, that's a lie. I had to establish the contact. Upon picking up my vehicle in 1/2025, forgot the guy's name, however he's the older gentlemen, he informed me my vehicle is outside & hands me over my keys. Thought that was mad odd so I said "hey, can you come out with me so we can view the work repaired together". He obliged. Note, weather was dreary & wet the day of pick up. As I'm looking around to observe if there are any discrepancies, saw them & pointed them out to the gentleman. One of which was a black scrape mark embedded in the bumper area. So, I asked if this is a "new" bumper why is there a noticeable mark? He gave me a lame response, "well , it must of got there when the tech was placing the bumper on, he may have scratched it" ok, fine.. As a result, he did return my vehicle back to the tech to "touch up" that blemish. After the touch up, it was still noticeable plus a part of the bumper was not completely pushed in so they tried to manage but failed to push it in completely. Once I arrived home, the sun was now beaming to which allowed me to perform another scan of my vehicle. It was there I discovered other issues. In their defense, they did since I was under warranty , attempted to warranty their work by remediating the flaws including me pointing out glued up sides in the crevices of the bumper. To which Azim said, "oh, that's just paint that bled over" . Any who, my vehicle was kept with them for another 2 weeks I believe. During that time, they did provide a loaner. When I picked up my vehicle, noticed papers where I store in the sun visor, rummaged through & placed on the passenger seat. The back seat area (I have leather seats) looked as if it was walked on as I saw muddy foot prints. Rude! Their aesthetic is grimy & unprofessional. Gaps still in the crevices of the bumper & fender plus the gaps between the bumper & headlight & hood, all optics. Fast forward to Feb 2025, I emailed them to showcase an image I took displaying ripples in the paint foundation. They ignored me so I sent a follow up email in March 2025 (still was ignored) informing them of that rippled paint issue as well as a bumper that is not pushed in & keeps sticking out! I contacted the 3rd party insurance that paid for the repair & that's when this establishment tried to contact me. At that point, I ignored them since I did not trust them to fix their mistakes. I instead, went to another body shop the 3rd party insurance approved. I was furious! Couldn't believe this happened to me especially since they've worked on luxury vehicles & had great results. The body shop that performed my post repairs, relayed when you lift the hood up, screws were missing, there was a huge gap between the hood & bumper. After removing the bumper, they stated the bumper was all glued up! Said , it looked like it was glued together to the Azim person & he dismissed my remarks. The hood needs a paint correction as my vehicle is not the same. I am fortunate, during my post repairs from another body shop, there are no longer gaps & glued up parts. Forgot to add, one of their employees stole my spray air freshener..

Save yourself the frustration and avoid this place! I brought my car here to get the A/ C repaired…read morebased off the good reviews. They had my car for two days and still couldn't tell me where the leak was coming from, with my A/C. The communication throughout the experience was terrible, and I felt like I was getting the runaround every time I talked to someone over the phone. I went to the shop to speak with someone directly about an hour before closing time on the second day and they had already closed for the day. They still charged me for the diagnostic with no results, stating that the mechanic would need more time to find the leak. At that point even if they found the leak there was no way I was going to trust them to repair it. Ultimately, I wouldn't recommend them because they have poor communication and time management skills

I wanted to give a great review and thank you to Sam's Auto for repairing my truck. I was having…read moreproblems with my truck and I explained to Earnest what was going on and he listened and looked at my truck and told me what he thought was wrong. I let him repair my vehicle and he fixed the problem and now my truck performs so much better. Earnest is friendly and very knowledgeable about vehicles. He will now become my auto specialist. Also, customer service interaction were very friendly and professional. I definitely recommend Sam's Auto for your vehicle's repairs. Thanks again, Gail B.

Family owned, friendly and competent. They will give you a…read moreride so you don't have to wait there, but if you do wait, they have coffee and snacks! They diagnosed my problem quickly and saved me a pile of money. I had a broken U-bolt on my drive shaft and needed new brakes and rotors. They showed me the evidence and talked to me like a knowledgeable, intelligent person. Great place, and clean.

Always fast service . Even if it's last minute you always make it work for your customers thank youread more

I started going here after some terrible experiences with my mechanic of several years, and E1 has…read moreconsistently been great to work with. I decided to give them a shot after such an incredible experience getting my windows tinted at their other shop. I am car illiterate and they're super patient with me. They've caught and thoroughly explained improper past fixes and what kinds of issues I have. They are proactive in communication, are friendly, and the ability to get an uber ride to and from the shop on their dime is incredible. They've also given me a loaner to use when they've had my car for extended periods. My last shop (European Service Center ) felt like I was picking up a part time job just to get any communication and my car would sometimes be there days on end without getting worked on. I feel like E1 is super respectful of my time, cares about my business, is very professional, and keeps me informed without me asking- it's so refreshing and appreciated. They are not the cheapest but also not wildly expensive either; their pricing is on par with my last shop and things are actually done right. I recognize that things don't always go perfectly and care a lot about how a company reacts to makes things right. I had a slight issue with my struts repair after about 9 months after the fix and they stood behind their work no problem and fixed it promptly (they have a 3 year warranty on work done). Just a great business.

Super impressed with the service and speed. Probably a bit pricier than others but worth it. I halo…read moretu of work was good (so far! ) and the experience felt honest.

We will always bring our car to Chris while visiting Houston, TX. Thank you so much Chris for your…read moreattentiveness and getting our daughter back on the road. Chris replaced her engine relatively quickly and communicated with us every step of the way. We appreciate your patience and care with us/daughter. We truly appreciate you!! If you need your car serviced - big or small. Do NOT hesitate and bring your car here!!

Horrible business practices and liars about majority of things. They visibly treat their employees…read morerudely and don't provide new quality parts only used "refurbished parts"

Always so helpful and kind. Clean place and always steady customers. I never feel like they are…read moreupselling me or trying to pad bill.

This place is awesome, friendly and comfortable. The prices are good and decent. They tell you…read moreeverything about your vehicle. I had a wonderful experience here. I got an oil change and they checked my vehicle from top to bottom. They also show you pictures of your vehicle and give you an estimate on what work needs to be done!

J&J are absolutely GREAT! 10/10!…read more The reason to choose them above all others: 1. They work on Infiniti's! (A lot of places don't or they will say they can but can't... J&J FIX INFINITIs! Don't waste your money on diagnosis fees when a lot of places don't know! Trust me I know I did my research around Houston, at several shops... J&J is it!) 2. They give dealership quality work without the expensive prices! (I am grateful for all of their hardworking. I am accountant so costs are very important to me.) 3. Customer Service is unmatched! (They worked with me when it came to getting my car worked on while I was at work. Working with my schedule was so helpful so I wouldn't be car-less!) 4. Customer Service AGAIN! Communication is greatttt! Very responsive, they worked with me with financial accommodations and they vacuumed my Infiniti (complimentary)! Thank y'all J&J for fixing the complicated issue with my Infiniti and getting my check engine light off! Y'all are great! Whenever I need something, I will be back! Thanks again!

They guys at J&J Elite are awesome! I hit a hugeeeee pothole in Colorado and my steering wheel was…read moreoff centered a little bit and I got an alignment here and it corrected that problem. Great service with affordable prices. A++++

We have never hesitated taking our cars to Kindall. Nick & Billy are friendly, professional,…read morereasonable, honest and always repair our vehicles! we have recommended them to others who have had the same experience. Waiting area is neat & clean with coffee & water always available.

I have taken my car to Kindall since I moved to the Heights years ago. They are honest and…read moreefficient and a great group of people. It's rare to find places you can trust with your car these days!

This is an Awesome, highly skilled, shop! I blew my head gasket, on my 2012 Toyota Prius V, and…read morethought all hope was lost for it. Nurija, and his son, were very flexible and simply asked me, 'What do you want to do now?'. I had to make a calculated choice, and they helped me with several options. I could send the engine to the machine shop to have my warped pistons and cylinders fixed, and do a whole rebuild, Or I could swap out. I chose the latter choice, to swap, and it was the right choice! I got an import Japanese engine, had it delivered to Nurija and son, and they got my bad one out and installed the new one successfully. I am very Happy, as I Love my hybrid car, and my trusty mechanics brought it back to life for me and my family. I've used Nurija Auto for many automotive repairs, over decades now, and they can fix whatever vehicle repair you have. Excellent mechanics, ethically priced, and Honest.

I would not recommend anyone to go to this place. He jipped me out of my money and showed poor…read morecustomer service. I will never return to this place!