I returned my car this morning. She told me that she saw…read moreashes in the vehicle and smelled an odor. I told her I didn't smoke in the vehicle. She told me she has to charge me a cleaning fee of $250. I kept saying I didn't smoke in the vehicle. She yelled a racial slur at me and walked off. I've been doing business with enterprise for years. Do better!!!! ........................... Update April 9th Kirsten area manager sided with her employee. And advised that I had my window opened and somehow smoke and ashes flew into my car. Really Enterprise???

Convenient location in Waukesha where online when I needed a car before my lease was available in…read moreMilwaukee. Friendly staff and no problem extending when I needed more time. Got a Toyota Corolla Cross and it was the perfect fit for my needs. Would definitely rent here again.

I was going on a road trip to the ozarks and I wanted a new car because it was so remote of an…read morearea. My rental trick was to reserve the cheapest car weeks out before because odds are and past history the car won't be available because car rental companies are w#ores and sell out the cars to the first person regardless of your reservation and they have to give you some car and usually a better car. I reserved for an economical Nissan Sentra or equivalent weeks before and low and behold when the day came no economy car was available so I would have to take a Buick SUV out a new 2025 Toyota Camry hybrid for the economy car price. Yep the Camry hybrid would work at max of 485 mile's range with my last fill up. Construction traffic made me 20 minutes late dropping the car off and into an extra day change and they were so cool to back time the drop off time and not charge me the extra day change, fu#king awesome when everyone bleeds you dry for every penny. Overall my experience was outstanding and the customer service was top notch, this will be my preferred car rental company in the future because the customer satisfaction is top priority.

I needed a rental after my car accident and Adam was more than helpful, he went out of his way to…read morehelp me with insurance and to make sure I had a car to drive while everything was figured out. I would definitely recommend him and this location. Thank you for going out of your way and making the experience so easy for me.

We were very impressed. We rented a van for trip to move lots of boxes. Ended up with Dodge Caravan…read morewhich was an improvement over the Explorer we'd reserved online. Nissa (sic?) who helped us was phenomenal. Took the time to explain everything and even stowed the seats for us! This place understands customer service! We were very impressed!

Normally I rent at hertz but ended up here. Service from the…read morerepresentatives were really good and prompt. They made sure to greet all customers. My rental was a 2021 Nissan Altima. It was clean. In all, I will definitely be back. Very convenient location on HWY 100 (108th) between Greenfield and Lincoln Ave. Side Note: Their credit and debit card hold is $250. Hertz's debit card hold is $500 and $200 for credit cards.

Misquoting prices Charging the deposit and then holding…read morecustomer bank responsible for figuring out why it was charged Not responding to calls and emails No check off list or car check before pick up or drop off On to the next rental company

They never seemed to have the time or the interest to be helpful regardless of what Ford product I…read moretried to bring to them... Need I say more?

I was super satisfied with the service n treatment I got . They were really informative n…read moreprofessional, I will defenetly come back on my next trip to Milwaukee to rent a car here I recommended!!!

Pleasant experience renting a car, but nothing exceptional about the service or location.read more

The service we receive from everyone at Mayfair is exceptional. They have what we need, when we…read moreneed it. They deliver the vans we use for athletics on time and right to our school.I highly recommend them.

We have been buying cars from the Enterprise system for almost 20 years...and have found it to be…read morethe absolute best for purchasing vehicles. We are about the easiest sale any dealership could make, as we always know what we want (Toyota), and what to expect. However, this dealership exceeded our expectations (which were good when we came through the door already). Chris Eckart was professional but friendly, easy going but timely, prompt but very flexible. All of the team was attentive to our needs, from management down and almost clairvoyant whenever we encountered additional requirements for the purchase. Management and finance was handled with grace and style. Some of the "Best" explanations regarding warranty and purchase requirements were given by the group. It may be awhile before we go back, because the cars are that good. However, we'll be back!

We had been shopping for a used mid-sized SUV type vehicle and, at the time, not knowing exactly…read morewhich make/model we wanted, were basically exploring and decided to stop into Enterprise Car Sales, based on a friend's good experience there. Once there, we were met by Acct. Exec. Sarah DePover. She showed us two cars she thought we might like and was very informative about each of the vehicles. She then encouraged us to take test drives of each, which we did. There are not a lot of used cars to chose from at this location, but Enterprise has stores all around the country and for a fee, one can have a vehicle shipped/driven in. We also became aware that one can basically "shop" for all Enterprise used cars on sale by way of their website, which will show all the vehicles they have for sale around the country. We accessed and perused the website after visiting the car lot and found the website very user friendly. We honestly can't say enough about how professional and knowledgeable Sarah was. She knows a lot about cars and is a true ambassador and asset for Enterprise, but it is her service oriented, upbeat, personable demeanor that makes us wish we could have found and bought our "dream car" from her.